Mercure Namur Hotel
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsMercure Namur Hotel is highly praised for its picturesque location by the Meuse River. Guests enjoy easy access to Namur’s city center, historic attractions like the Citadel and nearby bars and restaurants. The serene riverside setting and proximity to cycling paths offer a blend of relaxation and adventure.
The hotel's breakfast is celebrated for its extensive, high-quality offerings, including fresh juices and smoked salmon, served in a pleasant setting with terrace views. Though some issues like logistical snags and freshness have been noted, the general consensus remains positive.
Dining at the on-site restaurant garners positive reviews for its delicious food and excellent service, though high prices and occasional service inconsistencies are mentioned. The spacious, comfortable rooms are frequently praised for their modern interiors, serene ambiance and beautiful river views, despite minor housekeeping oversights and some complaints about room temperature.
Cleanliness is generally commendable with most areas being well-maintained and spotless. Staff at the hotel receive high marks for their friendliness, professionalism and multilingual capabilities, enhancing guests' overall experience.
The WiFi presents a mixed experience with some guests enjoying seamless connectivity while others face slow speeds and poor signal strength. The spa and wellness facilities are widely appreciated for their cleanliness, luxury and tranquility, despite some concerns about size and availability during peak times. Fitness amenities also receive positive feedback for being well-equipped and thoughtfully designed.
Parking options are varied but can be challenging during busy times with several guests noting high costs and difficulties finding spots. EV charging facilities are available and generally convenient, though some issues with management and functionality of the charging stations are reported.
Lastly, the family-friendly atmosphere is recognized with amenities like family rooms and baby cots being available, though opinions vary on the hotel's kid-friendliness. Overall, Mercure Namur Hotel offers a comfortable, enjoyable stay with its beautiful location, commendable service and a range of quality amenities.
Categories
The hotel's breakfast is celebrated for its extensive, high-quality offerings, including fresh juices and smoked salmon, served in a pleasant setting with terrace views. Though some issues like logistical snags and freshness have been noted, the general consensus remains positive.
Dining at the on-site restaurant garners positive reviews for its delicious food and excellent service, though high prices and occasional service inconsistencies are mentioned. The spacious, comfortable rooms are frequently praised for their modern interiors, serene ambiance and beautiful river views, despite minor housekeeping oversights and some complaints about room temperature.
Cleanliness is generally commendable with most areas being well-maintained and spotless. Staff at the hotel receive high marks for their friendliness, professionalism and multilingual capabilities, enhancing guests' overall experience.
The WiFi presents a mixed experience with some guests enjoying seamless connectivity while others face slow speeds and poor signal strength. The spa and wellness facilities are widely appreciated for their cleanliness, luxury and tranquility, despite some concerns about size and availability during peak times. Fitness amenities also receive positive feedback for being well-equipped and thoughtfully designed.
Parking options are varied but can be challenging during busy times with several guests noting high costs and difficulties finding spots. EV charging facilities are available and generally convenient, though some issues with management and functionality of the charging stations are reported.
Lastly, the family-friendly atmosphere is recognized with amenities like family rooms and baby cots being available, though opinions vary on the hotel's kid-friendliness. Overall, Mercure Namur Hotel offers a comfortable, enjoyable stay with its beautiful location, commendable service and a range of quality amenities.
Hotel for Honeymoon
Located on the banks of the river, this hotel offers a wellness center with a sauna, hammam, and jacuzzi. The location and amenities provide a relaxing and romantic experience.
Hotel with Spa
Centrally located near the river Meuse, this hotel offers a wellness center with a sauna, hammam, and jacuzzi. Guests can also enjoy the fitness area and the riverside terrace, providing a relaxing experience.
Family Friendly Hotel
The hotel has a wellness center with a sauna, Hamman, jacuzzi, and a fitness area. It also provides family-friendly amenities and is located on the banks of the river, close to the city center and the Royal Theatre.
Romantic Hotel
Situated on the banks of the river, this hotel is ideally located at the foot of the citadel. It offers a wellness center with a sauna, hammam, and jacuzzi, providing ample opportunities for relaxation and romance.
Hotel near Nightlife Spots
Located in Namur, this hotel is near many nightlife options. Namur is known for its bars and student life.
Business Hotel
The Mercure Namur Hotel is a 4-star hotel with 9 fully equipped, modular, air-conditioned meeting rooms with the largest room able to accommodate up to 500 people. It also has a wellness area with treatment rooms, a fitness center, and on-site parking.
Accessible Hotel
This hotel is noted for its accessibility features, including an elevator and rooms with accessibility features such as handrails and fixed shower chairs in bathrooms for wheelchair users. It is described as being easy to find and conveniently accessible, with accessible parking available.
Hotel with Gym
This hotel provides a fitness/gym, spa and relaxation facilities. It's attached to the Casino. It offers a fitness center for guests looking to maintain their workout routine.
Hotel with EV Charging Stations
The Mercure Namur Hotel offers an electric vehicle charging station and additional charging points. Guests have found the provision of portable EV chargers particularly useful during their stay.
4-Star Hotel
Overlooking the River Meuse, this hotel is centrally located near the Royal Theatre and Citadel. It offers a wellness center with a sauna, hammam, jacuzzi, and fitness area. The lounge-style restaurant provides local products and a relaxing atmosphere.
Casino Hotel
Guest Reviews
Nestled beautifully by the Meuse River, Mercure Namur Hotel boasts a fantastic location that receives high praise from guests. The hotel is within a comfortable walking distance from Namur’s charming city center and prominent attractions such as the Citadel, making it an ideal base for exploring the area. Visitors appreciate the picturesque location with stunning river views, which can be enjoyed from the hotel’s rooms and the breakfast area.
Despite not being situated directly in the heart of the city, the proximity to downtown makes it convenient for guests to embark on leisurely strolls to various points of interest. The strategic position also places the hotel near the old town, adding to the allure for those interested in exploring historical sites. Additionally, the ease of access to nearby bars and restaurants enhances the overall experience.
The hotel's placement along the Maas river and close to the casino contributes to an ambient setting, perfect for a relaxed stay. Its location near the cycling paths and the canal provides engaging options for outdoor activities. Modern infrastructure coupled with the serene ambiance alongside the river ensures a comfortable and visually captivating stay at this well-received property.
Breakfast at the Mercure Namur Hotel receives high praise from guests for its variety and quality. Many reviewers highlight the "extensive," "plentiful," and "varied" selections available with numerous hot and cold options including fresh orange juice, smoked salmon and cava. The food is frequently described as "delicious," "tasty," and "high-quality." Guests also appreciate the pleasant dining setting with some enjoying breakfast on the terrace overlooking the picturesque Meuse River.
A significant number of reviewers find the breakfast to be very generous with one even calling it "gargantuan." The continental breakfast receives specific compliments for its richness and flavor. There are also positive mentions of the efficiency and friendliness of the breakfast staff, along with the morning ambiance which contributes to a delightful start to the day.
However, it is not all praise. Some guests express disappointment with the freshness of certain items, like leftover pastries or cold scrambled eggs. A few reviews mention logistical issues such as the buffet being plundered and not refilled in a timely manner or the breakfast area becoming chaotic during peak times. There are also comments on the breakfast being a bit overpriced for the offered variety with some finding the selection limited and the staff overwhelmed.
Overall, the Mercure Namur Hotel seems to offer a generally well-received breakfast experience that's varied and flavorful, though it might benefit from better management during busy periods and a closer look at pricing to ensure value for money.
The dining experience at Mercure Namur Hotel is generally positive, highlighted by a mix of praise and occasional critiques. Guests frequently enjoyed wonderful dinners at the on-site restaurant, noting top service and excellent, delicious food that often exceeds the expectations for Mercure hotels. The restaurant itself is described as good with a qualitative and delicious menu, making it a recommended spot for both lunch and dinner. Many diners found the meals very good with some labeling the restaurant as top gourmet and a real delight.
However, some reviews flagged issues like the high cost of meals, long wait times and inconsistent service quality. There were a few mentions of poor quality or overcooked dishes, as well as service that could be chaotic or unfriendly. The restaurant was sometimes crowded with tables reserved for casino guests over hotel visitors, leading to difficulties in securing a table.
Overall, the general consensus is that the restaurant provides a good dining experience, especially valued for its gourmet options and delectable dishes. It’s a cozy spot with a great view of the Meuse River and despite minor setbacks, many guests had a satisfying culinary experience.
The Mercure Namur Hotel offers guests a generally positive experience when it comes to room accommodations, frequently mentioned for being spacious, comfortable and well-equipped. Many guests appreciate the large and comfortable rooms with some noting extra-large spaces and even suites that provide an added level of luxury. The rooms are often described as quiet and offering beautiful views, particularly of the Meuse river, which adds a serene backdrop to the stay.
The hotel’s rooms come with modern and clean interiors, highlighted by comfortable bedding and efficient soundproofing. Additionally, the bathrooms receive high praise, often noted for their spaciousness and modern fittings including walk-in showers and whirlpool bathtubs. Guests also appreciate the thoughtful layout and decor, which enhance the overall comfort and aesthetics of the rooms.
While some reviews point out occasional housekeeping oversights and minor issues like non-adjustable room temperatures and dusty carpets, these do not seem to overshadow the positive feedback. Overall, the rooms are deemed well-maintained with excellent equipment and offer a good array of amenities such as air conditioning, comfortable beds and a selection of TV channels. The modern design and pleasant decor of the rooms consistently contribute to a satisfying stay for travelers.
Nestled in Namur, the Mercure Namur Hotel has garnered a reputation for offering a consistently comfortable experience, particularly when it comes to bedding. Guest reviews overflow with praise for the hotel's beds, describing them as large, spacious and primarily comfortable. Many have highlighted the impeccable and top-quality bedding, emphasizing the comfort and coziness it provides. Visitors appreciated the king-size beds, although some noted they were actually two single beds pushed together. Despite this, the general consensus remains overwhelmingly positive with numerous mentions of having had a good night's sleep on what was often referred to as exceptionally comfortable beds. However, a few reviews pointed out inconsistencies such as occasional poor bedding quality or the bed not being made. Additionally, some guests experienced minor issues with duvets. Nonetheless, these appear to be isolated incidents in a largely satisfying bedding experience at the Mercure Namur Hotel.
The Mercure Namur Hotel offers a mostly positive experience when it comes to cleanliness, according to guest reviews. Many visitors frequently describe the hotel and rooms as very clean, tidy and well-maintained. The hotel boasts clean common areas and recently renovated rooms, providing a fresh and modern ambiance. Guests appreciate the clean and spacious rooms, quality bedding and the overall peaceful and quiet environment. The spa and other facilities also receive positive remarks for cleanliness.
However, not all feedback is glowing. Some reviews point out areas needing improvement, such as dust in the rooms and corridors and occasionally poorly cleaned bathrooms. Specific issues include dirty dishes, stains on carpets and overdue cleaning in certain areas. Despite these blemishes, the general consensus leans towards a favorable impression of the hotel's cleanliness. The hotel's management and staff generally uphold a high standard of cleanliness, contributing to a comfortable and pleasant stay for most guests.
At Mercure Namur Hotel, the staff consistently receives high praise for their friendliness and professionalism. Guests frequently highlight the welcoming and helpful nature of the reception team, noting that everyone, from the front desk to the bar staff, offers a warm smile and attentive service. The kindness and willingness of the staff to assist are repeatedly commended, emphasizing a culture of genuine hospitality throughout the hotel.
Many reviews emphasize the multilingual abilities of the staff, making communication seamless for international guests. The check-in and check-out processes are often described as efficient and smooth, contributing to an overall pleasant experience. The dedicated and courteous approach of the employees, especially in handling last-minute bookings and specific guest needs, stands out in the feedback.
While there are occasional mentions of less enthusiastic service in some areas, the overwhelming sentiment remains positive. Guests appreciate the attentive and personalized service with special nods to the competence and professionalism of the reception and dining teams. The staff's ability to stay cheerful and helpful, even when busy or under pressure, is frequently noted.
Overall, the consistently positive interactions with the staff play a significant role in enhancing the hospitality experience at Mercure Namur Hotel.
The WiFi experience at Mercure Namur Hotel presents a mixed bag for guests. For some, WiFi was very good and worked perfectly without the hassle of annoying sign-ins. However, others encountered considerable issues, including very slow speeds and weak signals. Certain guests experienced poor WiFi both in their rooms and public areas like the lobby. The connection was also noted to be unstable at times, creating frustration. While there were positive mentions regarding strong and reliable WiFi, many found the internet performance to be lacking, from slow speeds to blocking numerous sites. Overall, though there were instances of great connectivity, WiFi at the Mercure Namur Hotel often left some guests wanting more.
The spa at Mercure Namur Hotel is widely praised for its cleanliness and luxurious ambiance. Guests frequently mention the well-designed and well-maintained facilities, including a first-class wellness center complete with a hammam, sauna, steam room and jacuzzi. Many visitors found the wellness area to be a quiet and calm retreat, exceeding their expectations. The spa baths are highlighted as top-notch and massages offered are reported to be excellent.
The hotel's wellness and spa areas are described as beautiful organized and pleasant with an emphasis on the tranquil environment that is ideal for relaxation. Specific wellness suites are noted for their inclusion of a beautiful space that adds to the overall experience.
However, some reviews indicate that the public spa can feel small and limited, particularly during peak times when it might be fully booked. Despite minor criticisms about the size and occasional unavailability of certain services, the overall sentiment remains positive with many guests looking forward to coming back for the well-maintained and functional spa facilities.
The Mercure Namur Hotel's gym and fitness facilities have garnered positive feedback from guests. Many describe the fitness room as being excellent and well-equipped with quality gym equipment, making it stand out despite its smaller size. The fitness and wellness center impressed visitors with its high level of organization and the added bonus of a great spa. Guests appreciate the gym's view of nature, enhancing their exercise experience. Overall, the combination of well-maintained facilities and thoughtful details has left a favorable impression on those who utilized the fitness amenities.
When staying at the Mercure Namur Hotel, guests will experience a range of parking options, though some challenges may arise. The hotel offers free underground parking and ample facilities nearby, making it a convenient choice for many. Additional nearby street parking is free on Sundays and in the blue zone for up to three hours. Nevertheless, parking can be difficult, especially during peak times and events such as poker tournaments or city cycling races.
Paid parking is available at a cost with a 50% discount for hotel guests, though some have noted that these costs remain high despite the discount. Secure parking in a garage is an option with overnight rates around 26€. At times, difficulty finding a spot can lead to a frustrating experience, particularly on Saturday evenings or when spaces are full.
In summary, while parking at Mercure Namur Hotel generally offers convenience with various options, some guests have encountered issues with availability and costs. It’s advisable to plan ahead, especially during busy periods, to ensure a smooth experience.
The Mercure Namur Hotel offers several facilities for electric vehicle owners, including an EV charging station and additional charging points. Guests appreciated the provision of these services, finding the portable EV chargers particularly useful. There is a sufficient number of charging stations available, making it convenient for those looking to charge their electric cars during their stay. However, some guests noted that spaces designated for electric car charging were at times occupied by regular cars and there were occasional issues with the charging stations not working as expected. Overall, the hotel provides a convenient option for EV drivers, although there's room for improved management of the charging spots.
The Mercure Namur Hotel offers a generally family-friendly atmosphere with specific amenities catering to families, such as family rooms and free baby cots. Guests appreciate the friendliness and professionalism of the staff, who are noted for being available and pleasant. Some family services are available and family rooms provide similar facilities as other rooms, making it a comforting experience for both parents and children. However, there are mixed reviews regarding the kid-friendliness of the hotel. While some found the hotel to be accommodating, others did not find it particularly geared towards children. On the downside, the sanitary facilities are not separated and there were issues with room temperature causing irritation. Although certain service staff were reportedly rude in specific instances, the overall environment is described as family-friendly, making it a suitable option for families traveling together.
The Mercure Namur Hotel is well-regarded for its vibrant nightlife and various entertainment options. Central to the experience is the casino within the hotel, which is praised for its excellent services and late hours, bringing an energetic and lively atmosphere. The hotel bar and several bars across the river further enhance the nightlife scene, allowing guests to enjoy a variety of nocturnal activities.
Guests appreciate the hotel's well-appointed facilities, including spacious suites with amenities like a Jacuzzi bathtub. Additionally, the hotel offers 24-hour room service, catering to guests' needs at any time of the night. The night sightseeing opportunities and the city's prolonged nightlife add to the overall lively ambiance experienced by visitors.
However, it is important to note that the energetic atmosphere can sometimes result in noise, especially in areas close to the casino. Music playing until late at night and the noise from parties can occasionally affect the peaceful environment. Despite this, many find the hotel's overall experience to be pleasant with high praise for the friendly and accommodating staff.
In summary, Mercure Namur Hotel provides a well-rounded nightlife experience with its casino, bar options and convenient services, although the lively environment may occasionally lead to noise disturbances.
The Mercure Namur Hotel offers a mixed bag in terms of its four-star rating, facilities and services. Many guests find the hotel to be excellent value and commend its high quality service and beautiful, brand-new establishment, which lends itself to a pleasurable stay. However, there's a noticeable divide in opinions regarding the hotel maintaining its four-star standard.
While some patrons affirm that the hotel lives up to its four-star status with consistent quality and service, others experienced significant disappointments. Several reviews highlight that the hotel's services and attention to detail do not always meet the expectations set by a four-star rating. Instances of deficient service and quality issues were pointed out, making some guests question the credibility of its rating.
Overall, while the Mercure Namur Hotel boasts strong potential and is recognized by some for its high standards and appeals, it appears to have areas in need of improvement to fully meet the four-star expectations for all of its clientele.
The Mercure Namur Hotel receives positive comments regarding its accessibility for guests with disabilities. Guests frequently mention the hotel's location as being easy to find and conveniently accessible. The hotel itself is designed with accessibility in mind, featuring facilities including an elevator and rooms equipped with accessibility features such as handrails and fixed shower chairs in bathrooms for wheelchair users. The staff is noted for their readiness to assist visitors, enhancing the accessible experience. Additionally, the hotel premises, including a publicly accessible terrace and garage for safe bike storage, contribute to an inclusive environment. However, it's noted that there is some room for improvement in the accessibility of certain amenities and overall room accessibility. Despite minor issues, the hotel's accessibility features do not compromise the quality of service provided by the staff.
The Mercure Namur Hotel offers a unique experience for guests interested in casino activities, presenting a variety of positives from guest reviews. The hotel and casino share the same building, allowing for easy, direct access to the casino right from the lobby. Guests often appreciate the seamless integration and proximity of the casino, making it convenient for those looking to spend an evening gambling or simply enjoying the lively atmosphere. The connection between the hotel and the casino is frequently praised for being nicely managed and the overall experience is described as fun and enjoyable with great value for money.
Many reviews highlight the good facilities and the friendly behavior of the casino staff, contributing positively to the overall guest experience. The presence of the casino does not typically affect sleep quality, even with events happening until late at night. Some rooms offer great views of the bustling casino, enhancing the stay for those who appreciate the lively casino environment. However, there have been occasional mentions of noise disturbance from casino events and some disturbances from casino patrons, though these appear to be relatively isolated incidents.
Overall, for those who seek a hotel experience with the added excitement of a casino on the premises, the Mercure Namur Hotel seems to be a promising choice. The convenience of having a casino directly within the hotel is a highlight for many, blending accommodation with entertainment under one roof.
Location Show Map
Location
Despite not being situated directly in the heart of the city, the proximity to downtown makes it convenient for guests to embark on leisurely strolls to various points of interest. The strategic position also places the hotel near the old town, adding to the allure for those interested in exploring historical sites. Additionally, the ease of access to nearby bars and restaurants enhances the overall experience.
The hotel's placement along the Maas river and close to the casino contributes to an ambient setting, perfect for a relaxed stay. Its location near the cycling paths and the canal provides engaging options for outdoor activities. Modern infrastructure coupled with the serene ambiance alongside the river ensures a comfortable and visually captivating stay at this well-received property.
Breakfast
A significant number of reviewers find the breakfast to be very generous with one even calling it "gargantuan." The continental breakfast receives specific compliments for its richness and flavor. There are also positive mentions of the efficiency and friendliness of the breakfast staff, along with the morning ambiance which contributes to a delightful start to the day.
However, it is not all praise. Some guests express disappointment with the freshness of certain items, like leftover pastries or cold scrambled eggs. A few reviews mention logistical issues such as the buffet being plundered and not refilled in a timely manner or the breakfast area becoming chaotic during peak times. There are also comments on the breakfast being a bit overpriced for the offered variety with some finding the selection limited and the staff overwhelmed.
Overall, the Mercure Namur Hotel seems to offer a generally well-received breakfast experience that's varied and flavorful, though it might benefit from better management during busy periods and a closer look at pricing to ensure value for money.
Dinner
However, some reviews flagged issues like the high cost of meals, long wait times and inconsistent service quality. There were a few mentions of poor quality or overcooked dishes, as well as service that could be chaotic or unfriendly. The restaurant was sometimes crowded with tables reserved for casino guests over hotel visitors, leading to difficulties in securing a table.
Overall, the general consensus is that the restaurant provides a good dining experience, especially valued for its gourmet options and delectable dishes. It’s a cozy spot with a great view of the Meuse River and despite minor setbacks, many guests had a satisfying culinary experience.
Rooms
The hotel’s rooms come with modern and clean interiors, highlighted by comfortable bedding and efficient soundproofing. Additionally, the bathrooms receive high praise, often noted for their spaciousness and modern fittings including walk-in showers and whirlpool bathtubs. Guests also appreciate the thoughtful layout and decor, which enhance the overall comfort and aesthetics of the rooms.
While some reviews point out occasional housekeeping oversights and minor issues like non-adjustable room temperatures and dusty carpets, these do not seem to overshadow the positive feedback. Overall, the rooms are deemed well-maintained with excellent equipment and offer a good array of amenities such as air conditioning, comfortable beds and a selection of TV channels. The modern design and pleasant decor of the rooms consistently contribute to a satisfying stay for travelers.
Beds
Cleanliness
However, not all feedback is glowing. Some reviews point out areas needing improvement, such as dust in the rooms and corridors and occasionally poorly cleaned bathrooms. Specific issues include dirty dishes, stains on carpets and overdue cleaning in certain areas. Despite these blemishes, the general consensus leans towards a favorable impression of the hotel's cleanliness. The hotel's management and staff generally uphold a high standard of cleanliness, contributing to a comfortable and pleasant stay for most guests.
Staff
Many reviews emphasize the multilingual abilities of the staff, making communication seamless for international guests. The check-in and check-out processes are often described as efficient and smooth, contributing to an overall pleasant experience. The dedicated and courteous approach of the employees, especially in handling last-minute bookings and specific guest needs, stands out in the feedback.
While there are occasional mentions of less enthusiastic service in some areas, the overwhelming sentiment remains positive. Guests appreciate the attentive and personalized service with special nods to the competence and professionalism of the reception and dining teams. The staff's ability to stay cheerful and helpful, even when busy or under pressure, is frequently noted.
Overall, the consistently positive interactions with the staff play a significant role in enhancing the hospitality experience at Mercure Namur Hotel.
Wi-Fi
Spa
The hotel's wellness and spa areas are described as beautiful organized and pleasant with an emphasis on the tranquil environment that is ideal for relaxation. Specific wellness suites are noted for their inclusion of a beautiful space that adds to the overall experience.
However, some reviews indicate that the public spa can feel small and limited, particularly during peak times when it might be fully booked. Despite minor criticisms about the size and occasional unavailability of certain services, the overall sentiment remains positive with many guests looking forward to coming back for the well-maintained and functional spa facilities.
Gym
Parking
Paid parking is available at a cost with a 50% discount for hotel guests, though some have noted that these costs remain high despite the discount. Secure parking in a garage is an option with overnight rates around 26€. At times, difficulty finding a spot can lead to a frustrating experience, particularly on Saturday evenings or when spaces are full.
In summary, while parking at Mercure Namur Hotel generally offers convenience with various options, some guests have encountered issues with availability and costs. It’s advisable to plan ahead, especially during busy periods, to ensure a smooth experience.
EV charging stations
Family
Nightlife
Guests appreciate the hotel's well-appointed facilities, including spacious suites with amenities like a Jacuzzi bathtub. Additionally, the hotel offers 24-hour room service, catering to guests' needs at any time of the night. The night sightseeing opportunities and the city's prolonged nightlife add to the overall lively ambiance experienced by visitors.
However, it is important to note that the energetic atmosphere can sometimes result in noise, especially in areas close to the casino. Music playing until late at night and the noise from parties can occasionally affect the peaceful environment. Despite this, many find the hotel's overall experience to be pleasant with high praise for the friendly and accommodating staff.
In summary, Mercure Namur Hotel provides a well-rounded nightlife experience with its casino, bar options and convenient services, although the lively environment may occasionally lead to noise disturbances.
4 Star
While some patrons affirm that the hotel lives up to its four-star status with consistent quality and service, others experienced significant disappointments. Several reviews highlight that the hotel's services and attention to detail do not always meet the expectations set by a four-star rating. Instances of deficient service and quality issues were pointed out, making some guests question the credibility of its rating.
Overall, while the Mercure Namur Hotel boasts strong potential and is recognized by some for its high standards and appeals, it appears to have areas in need of improvement to fully meet the four-star expectations for all of its clientele.
Accessible
Casino
Many reviews highlight the good facilities and the friendly behavior of the casino staff, contributing positively to the overall guest experience. The presence of the casino does not typically affect sleep quality, even with events happening until late at night. Some rooms offer great views of the bustling casino, enhancing the stay for those who appreciate the lively casino environment. However, there have been occasional mentions of noise disturbance from casino events and some disturbances from casino patrons, though these appear to be relatively isolated incidents.
Overall, for those who seek a hotel experience with the added excitement of a casino on the premises, the Mercure Namur Hotel seems to be a promising choice. The convenience of having a casino directly within the hotel is a highlight for many, blending accommodation with entertainment under one roof.
No, Mercure Namur Hotel doesn't have any pool.
Yes, a spa is available at Mercure Namur Hotel.
No, Mercure Namur Hotel doesn't allow dogs.
No, parking facilities aren't available at Mercure Namur Hotel.
Yes, Mercure Namur Hotel has a gym.
Location Show Map
More Options
