3-Star HotelOffers very good quality at a good price, which many guests find appealing. The service provided by the staff receives high marks, indicating that those who work there are attentive and provide notable service.
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Summary of reviews related to the '3 Star' categoryCapital O Hotel Central in Xalapa is praised for offering very good quality at a good price, which many guests find appealing. The service provided by the staff receives high marks, indicating that those who work there are attentive and provide notable service. Guests frequently mention the comfort of the beds with multiple reviews highlighting them as very comfortable, ensuring a restful stay.
However, there are areas noted for needing improvement. Some guests report bad reception service, which could affect the initial impressions of the hotel. The bathroom fixtures, including the toilet and sink, are described as being very worn, suggesting they may be due for updates. Additionally, the breakfast offering is criticized as being very meager and there are comments that the restaurant's food quality is not quite up to par, suggesting room for culinary improvements. Despite these areas for enhancement, the overall sentiment indicates a good balance of quality and price with comfortable accommodations and commendable service.
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