Hotel Plaza in Sorrento is a highly recommended hotel with a hyper central location that is perfect for exploring the surrounding areas. Guests rave about the amazing breakfast buffet with a wide range of options and the exceptional staff who offer a warm and friendly welcome. The hotel boasts modern and beautifully decorated rooms, although some guests had mixed experiences with the size and noise level. The hotel prides itself on cleanliness and has two pools, one indoor and one outdoor with the rooftop pool being a standout feature offering stunning views. The quality of the bedding may vary from one room to another. The rooftop pool and bar just added something truly special to guests' stay.
ROMEO Napoli is a highly regarded hotel known for its advantageous location, luxurious amenities and exceptional service, making it a top choice for travelers visiting Naples. Strategically positioned by the harbor, it offers convenient access to ferry terminals, the airport, railway stations and major tourist attractions, encapsulating the vibrant essence of the city. Guests value the proximity to shopping hotspots and dining options, despite some noting that the external surroundings do not match the hotel's interior elegance.
The breakfast experience at ROMEO Napoli is a major highlight, frequently praised for its extensive variety, high quality and delicious local specialties. Visitors commend the service for being warm and attentive with the option to enjoy breakfast on the terrace with stunning views of Vesuvius and the sea, adding a scenic dimension to the culinary delight.
Dinner receives mixed reviews, though the Michelin 1-star restaurant is generally regarded as superb. Some guests found the prices high and were disappointed by the restaurant's closure on certain nights, which led them to opt for room service that didn't quite meet the usual standards.
The rooms at ROMEO Napoli are celebrated for their comfort, modernity and stylish decor. Guests particularly appreciate the spaciousness and elegant furnishings of the suites, often coupled with breathtaking views of the bay or the city. Cleanliness is another strong point with meticulous attention to sanitary measures, although common areas and certain facilities occasionally fell below expectations.
The staff at ROMEO Napoli are highly praised for their professionalism and friendliness, contributing significantly to guest satisfaction. The reception team, including individuals like Carmen, Mariam and Aura, stands out for their exceptional service. The spa and gym facilities are also highly rated, adding to the overall luxurious experience, though some guests felt that certain hotel facilities did not justify the high prices.
The rooftop pool offers fantastic views of Mount Vesuvius, a cherished feature among guests, despite its small size and occasional operational issues. Comfort is further amplified by the highly praised bedding with many guests describing the beds as exceedingly comfortable and conducive to a great night's sleep.
While ROMEO Napoli is often described as a five-star luxury hotel, there are some critiques regarding the consistency of service quality with a few guests feeling that improvements are necessary to fully meet five-star expectations. Nonetheless, the overall impression remains positive with the hotel's blend of luxury, comfort and strategic location making it a highly recommended choice for those exploring Naples in style and comfort.
The Grand Hotel President is a stunning hotel with breathtaking views of Sorrento Bay and town, offering easy connections by boat to Capri and Amalfi coast. The breakfast buffet is plentiful and varied with fresh fruits, eggs, omelettes made to order and even a vegetarian section. The staff is outstanding and goes out of their way to make every guest feel welcome and comfortable. The outdoor pool area is spacious and well-maintained with both a kids pool and a good-sized adults pool/jacuzzi. The hotel offers free and convenient private parking right in front of the hotel. The hotel is a great option for families visiting Sorrento with lovely and modern villas perfect for families or couples. However, some guests found the dinner menu and food quality to be lacking and the beds were a bit hit or miss. Overall, the Grand Hotel President is a beautiful hotel with incredible views, excellent staff and great amenities.
Hotel Mare Blu Terme is widely appreciated for its stunning location on the beachfront with breathtaking views of the sea and Castello Aragonese. Nestled near Ischia Ponte's lively center, the hotel offers convenient access to various dining, shopping, and historic attractions, enhanced by an efficient bus system. Guests notably praise the stunning sea views from their rooms and the peaceful retreat atmosphere, while also benefiting from shared facilities with a sister hotel.
A standout feature is the hotel's breakfast, which receives consistent acclaim for its diverse and abundant offerings, including fresh pastries and savory options. The breakfast experience is complemented by a tranquil atmosphere and enhanced by the attentive service of the friendly staff.
The rooms, while generally highlighted for their cleanliness and beautiful views, receive mixed feedback regarding size and the need for some modern updates. Nonetheless, the charm of the rooms and excellent service from the welcoming staff contribute positively to the overall experience. The hotel maintains exceptional cleanliness standards throughout its premises, supported by diligent housekeeping and a hygienic environment that guests find comforting.
The hotel's staff are celebrated for their professionalism and friendliness, with an emphasis on seamless and attentive service that makes guests feel welcome and cared for. This exceptional service is noted across all interactions, from the reception desk to housekeeping.
The spa facilities contribute to a luxurious touch, offering a comforting escape with quality services that guests enjoy. The multiple pool options, including thermal and regular pools, are appreciated for their warmth and cleanliness, providing a peaceful and enjoyable retreat within the hotel's lush gardens.
The proximity and ease of access to a private beach just steps away from the hotel enhance the experience, offering a seamless transition from hotel luxury to beach relaxation. Despite some feedback suggesting the hotel falls short of five-star expectations, with room service charges and amenities not meeting luxury standards, the overall experience at Hotel Mare Blu Terme is very satisfying for visitors seeking a coastal escape with noteworthy service and a superb location.
Parco dei Principi Resort & Spa is favorably highlighted for its strategic and beautiful location, which provides breathtaking views and easy access to stunning beaches like San Francesco and San Montano. Despite being somewhat dated, the tranquil surroundings and excellent transport links make it a convenient and serene escape. Guests particularly enjoy the generous and diverse breakfast options, as well as the picturesque dining setting enhanced by stunning sea views. The buffet's wide selection of both sweet and savory items, alongside attentive service, is praised for providing a satisfying start to the day.
The dining experience continues to impress with excellent dinner options and a picturesque view that enhances the meal, although some guests have pointed out discrepancies between price and portion size, as well as limited vegetarian options. Cleanliness is a strong suit of the resort, with rooms and common areas consistently maintained to high standards, despite their slightly outdated appearance.
The staff across all areas of the resort earns accolades for their professionalism and kindness. Notable praise is given to the reception team and restaurant staff who enhance the guest experience with their friendliness and hospitality.
While the resort boasts beautiful pool facilities with superb views, clean indoor and outdoor options, and additional amenities like a jacuzzi, the spa area requires maintenance. Issues like non-functional features and overall upkeep detract from its potential, yet the pools generally leave a positive impression on visitors. Beach access is convenient, with multiple appealing options nearby that can be reached by foot or shuttle, enriching the coastal experience for guests.
Room comfort is generally good, though some inconsistencies in bed quality and noise levels are mentioned. The hotel’s four-star rating is contentious among some guests due to its dated interiors and inconsistencies in facilities like the bathrooms and spa. Despite this, the exemplary service, outstanding views, and overall cleanliness ensure a memorable stay at Parco dei Principi Resort & Spa, though an update in facilities could elevate the experience closer to the expectations of a four-star establishment.