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Bien-Bì

Naples , 322 Piazza San Gaetano (Show on Map)

8.9

Excellent

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1 room2 guests 1 room, 2 guests

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Summary of reviewsBien-Bì shines as a top accommodation choice in Naples, primarily due to its exceptional central location in the historic heart of the city. Guests relish being within easy walking distance of major attractions such as San Gregorio Armeno, Spaccanapoli and the San Severo Museum, as well as a plethora of restaurants and bars, all while enjoying a tranquil and restful stay despite the vibrant surroundings.

The rooms at Bien-Bì garner high praise for their cleanliness, comfort and modern amenities, including air conditioning, Wi-Fi and coffee machines. Guests appreciate the welcoming atmosphere and the meticulous attention to tidiness with daily cleaning ensuring a spotless environment. Although some rooms are noted to be smaller with limited natural light, they remain functional and well-maintained, providing a cozy retreat.

Breakfast at Bien-Bì offers a taste of local charm with typical Italian fare available at nearby cafes. Guests enjoy the coffee and pastries, although the selection is limited, leading to mixed feedback. Some guests express a preference for a more substantial buffet option, but many find the breakfast abundant and satisfying.

The exemplary service provided by the staff at Bien-Bì stands out in numerous reviews. Guests frequently highlight the kindness and attentiveness of the personnel, including prompt and informative responses from Annie, Gianmarco and Alessandra. The staff's helpfulness, friendliness and thoughtful gestures significantly enhance the guest experience, making them feel well-cared for and supported throughout their stay.

While the Wi-Fi experience at Bien-Bì receives mixed reviews with some guests facing issues with coverage and reliability, the overall ease of finding the hotel and checking in is praised. Beds are frequently described as comfortable and clean with the quality-price ratio being a standout feature.

Overall, Bien-Bì excels in providing a clean, comfortable and centrally located accommodation with outstanding staff service, making it a highly recommended choice for visitors exploring Naples.
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Categories

Bed & Breakfast with Free Wi-Fi

Small Bed & Breakfast

3-Star Bed & Breakfast

Room Types

Standard Double Room Featuring free toiletries, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. This double room has air conditioning, soundproof walls, flat-screen TV with cable channels, as well as chocolate for guests. The unit has 1 bed.

Superior Double Room Featuring free toiletries, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a dining area as well as city views. The unit has 2 beds.

Budget Double Room Featuring free toiletries, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. This double room has air conditioning, soundproof walls, flat-screen TV with cable channels, as well as chocolate for guests. The unit has 1 bed.

About Bien-Bì

License: 15063049EXT1429, IT063049C1HYN6DG9O

Guest Reviews

8.9

Excellent

Location

Bien-Bì has undoubtedly established itself as a top choice for travelers to Naples, thanks to its exceptional central location. Nestled right in the historic heart of Naples, this B&B places guests at the epicenter of the city's vibrant life, making it perfect for exploring the richness of Neapolitan culture. The proximity to Via dei Tribunali and Via Toledo ensures that many major attractions, such as the San Gregorio Armeno, Spaccanapoli and San Severo Museum, are all within easy walking distance. Guests repeatedly highlight its convenient access to bustling streets filled with restaurants and bars, allowing for effortless culinary adventures.

Despite being in such a dynamic area, Bien-Bì offers a surprisingly quiet retreat, ensuring a comfortable and restful stay. The rooms are consistently praised for their cleanliness, coziness and overall comfort. The structure itself exudes a welcoming atmosphere with the hosts frequently commended for their friendliness and helpfulness.

The combination of excellent hospitality, cleanliness and unbeatable location—right in the vibrant, historic core of Naples—makes Bien-Bì an ideal accommodation for visitors, whether on a short city break or an extended exploration of Naples’ historical and cultural heritage.

Breakfast

The breakfast experience at Bien-Bì is notable for its convenience and quality with guests enjoying a variety of Italian breakfast options just meters from the property. Many guests praise the great breakfast available at the bar across the street, where typical Italian fare such as coffee and pastries are served. The affiliation with a renowned nearby pastry shop adds a touch of local charm with dedicated vouchers providing a delightful morning treat.

Visitors appreciate the delicious products and excellent pastries, though the offerings are generally limited to a pastry and a drink with additional items available at extra cost. The breakfasts are described as good and varied with friendly staff enhancing the experience at the bars downstairs or across the square. Despite some noting the limited selection, many find the breakfast abundant and satisfying, making the most of the included meal in their stay.

However, a few guests have mentioned that the breakfast can be modest and sometimes basic with a preference expressed for a more substantial buffet option. While the quality of coffee enjoys positive remarks, a few reviews indicated that the bar was closed during their early morning visits and some found the offerings less than ideal by Italian standards. Overall, the breakfast arrangement with nearby cafés receives mixed feedback but leans towards a pleasant and authentic local dining experience.

Rooms

Bien-Bì offers accommodations that impress with their consistent cleanliness, comfort and excellent location. The rooms are notably spacious, well-equipped and modern, offering amenities such as air conditioning, Wi-Fi, coffee machines and kettles. Despite being in the bustling city center, many guests appreciate the quietness and restful sleep, thanks to the hotel's soundproofing measures.

Several reviews highlight the exceptional friendliness and welcoming nature of the staff, contributing to an overall positive experience. The hotel maintains a high standard of tidiness with daily cleaning services ensuring that rooms remain spotless and inviting.

Guests also enjoy the convenience of being right in the heart of the historical center, close to main attractions and top dining spots, making it easy to explore Naples. However, some rooms tend to be smaller with limited natural light and occasionally small bathrooms, but they remain functional and well-maintained.

In summary, Bien-Bì stands out for its clean, comfortable and well-located rooms, offering a cozy retreat amidst the vibrant atmosphere of Naples.

Beds

Bien-Bì receives praise for its comfortable beds with many guests highlighting that they are cozy, very comfortable and clean. The structure's overall cleanliness and quality-price ratio are appreciated. Guests noted the provision of comfortable beds along with towels and a hairdryer. Despite some occasional mentions of the beds being noisy or a bit small, the majority of feedback indicates satisfaction with the mattress quality and overall sleep experience. A frequently mentioned perk is the convenient Italian-style breakfast served at the café downstairs, featuring a choice of croissants and coffee, though some guests experienced issues with dietary options and service.

Cleanliness

Bien-Bì boasts exceptional cleanliness, creating a welcoming and comfortable environment for its guests. Reviews consistently highlight the spotless and modern rooms, described as well-decorated, cozy and spacious. The facility is not only clean but also strategically located in the heart of the historic center, providing convenient access to local attractions. Guests appreciate the meticulous attention to cleanliness, from the rooms to the common areas with many noting the thorough and impeccable maintenance. The staff's friendliness and helpfulness further enhance the guest experience, ensuring a pleasant stay. Overall, Bien-Bì stands out for its cleanliness, central location and attentive service.

Staff

The staff at Bien-Bì receive outstanding praise in numerous guest reviews for their exceptional kindness and attentiveness. Many guests highlight the helpful nature of the personnel with Annie and Gianmarco frequently mentioned for their kind and accommodating demeanor. Reviewers appreciate Annie's prompt and informative responses to any inquiries, citing her warmth and hospitality as a standout feature of their stay.

Gianmarco also earns praise for his responsiveness and willingness to assist guests, while Alessandra's friendliness and helpful tips enhance the experience for visitors. The consistent, quick communication with the staff, including assistance even via WhatsApp, adds a personal touch that many guests value.

The overall sentiment is that the hosts are extremely caring, always available and ready to provide useful recommendations for dining and local attractions. The staff's unique courtesy is frequently noted, along with their thoughtful gestures such as leaving water and snacks in the room. In summary, the staff at Bien-Bì seem to excel at creating a welcoming and supportive environment, making guests feel well-cared for during their stay.

Wi-Fi

The WiFi experience at 'Bien-Bì' is an area of mixed feedback. On the positive side, guests appreciated that there is WiFi available. However, many noted that it required attention and faced issues with coverage and configuration. While some found the WiFi workable, it wasn't always strong or reliable. Despite these concerns, other aspects such as the ease of finding the hotel and checking in received praise.

3 Star

Bien-Bì receives high praise for its location, which is described as great and absolutely perfect, placing guests close to many places of interest in Naples. The rooms, while noted to be small, are clean and functional. Many guests highlight the excellent price-to-performance ratio, recommending the hotel for its good quality-price combination. Staff members, particularly Annie, are appreciated for their helpfulness, especially with managing luggage storage after check-out. However, the breakfast service falls short of expectations with complaints of rude staff, limited and unappealing food options and a lack of cleanliness in the café area. Despite some negative remarks, Bien-Bì remains highly recommended due to its strategic location and overall good value.

No, Bien-Bì doesn't have any pool.

No, a spa isn't available at Bien-Bì.

No, Bien-Bì doesn't allow dogs.

No, parking facilities aren't available at Bien-Bì.

No, Bien-Bì doesn't have a gym.

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