Located in the heart of South Bend, the DoubleTree by Hilton Hotel South Bend provides guests with a convenient location and outstanding service. Directly connected to the Century Center, the hotel is ideal for business travelers and event attendees. Guests can enjoy the indoor pool and free airport shuttle, while being greeted with a warm DoubleTree cookie upon arrival, creating a memorable experience. The hotel offers a variety of amenities, such as free WiFi, digital key access and connecting rooms, and maintains a non-smoking, pet-free environment. Additional facilities include an indoor pool, fitness center, business center and meeting rooms to accommodate leisure and business travelers. Dining options at the hotel include Baker's Bar and Grille, which serves a mix of American classics and modern favorites, an on-site Starbucks and room service. With its prime location, comfortable accommodations, and top-notch amenities, the DoubleTree by Hilton Hotel South Bend ensures a pleasant and unforgettable stay for all visitors.
Summary of reviews
The DoubleTree by Hilton Hotel South Bend is regarded as having an excellent location, situated near various attractions and restaurants in the area. The breakfast offering received mixed reviews from guests with some praising the Starbucks bar and others finding it overpriced. The guest rooms also received mixed reviews with some noting issues with cleanliness and outdated decor, while others enjoyed clean and spacious accommodations. The staff received mixed reviews as well with some guests describing them as uncooperative or unfriendly, while others praised their attentive and professional service. The pool was a nice amenity, although the hot tub was out of order during some stays. Parking also received mixed reviews with some guests frustrated with having to pay for it. Overall, the hotel received mostly positive reviews from guests with some minor issues related to pricing and cleanliness.
Hampton Inn & Suites Mishawaka/South Bend at Heritage Square is highly regarded for its advantageous location and quality service. Situated within a vibrant shopping center, the hotel offers convenient access to numerous shops and dining options, enhancing the appeal for guests who enjoy exploring on foot. Its proximity to Notre Dame provides easy access without the inconvenience of the nearby hustle, while a local grocery store adds an extra layer of convenience. The safe, walkable atmosphere combined with its modern, clean setting makes it a popular choice among travelers.
Guests appreciate the hotel's breakfast offerings, noting the variety and excellent taste, and commend the friendly and attentive staff who maintain cleanliness in the dining area. Although a few guests suggest improvements like adding more fresh fruit, the overall breakfast experience tends to leave a good impression.
The rooms receive consistent praise for their cleanliness, spaciousness, and comfort. Visitors highlight the restful experience attributed to the comfortable beds and the quiet environment. While some minor feedback points to rooms feeling small or industrial, most guests find the accommodations cozy and well-suited for a pleasant stay. The updated decor, including a beautiful lobby, enhances the overall guest experience.
Cleanliness at the hotel is generally perceived positively, with many finding the premises clean and appealing, reminiscent of a near-new condition. However, some inconsistencies, such as unclean rooms or maintenance issues, are noted, indicating room for improvement in maintaining uniform cleanliness standards.
The hotel's staff stands out for their exceptional service, with numerous guests praising their friendliness, professionalism, and helpfulness. Staff members like April and Brittany receive special recognition for their courteousness and attentiveness. The team's commitment to diversity and inclusivity further enhances the guest experience, even displaying the LGBTQI flag, which sparked positive comments despite some mixed reactions. Overall, the staff's dedication to providing excellent service contributes significantly to the hotel's reputation as a preferred choice for travelers in the area.
Categories
Pool
Heated Pool
Indoor Pool
Sustainability Journey
Family
*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 1-4 out of 4 hotels in and around Nappanee