Natal, Av. Sen. Salgado Filho, 1906-5.82539,-35.21(Show on Map)
8.9
Excellent
+5 Photos
+5 Photos
+ 3 Photos3
Checkin - Checkout datesFri, 21 Aug - Sat, 22 Aug21 Aug - 22 Aug
1 Room2 Guests
Info
Summary of reviews
Summarized by AI
Praiamar Arena, is located in the vibrant city of Natal and offers a central and convenient stay for both business and leisure travelers. Positioned near the Arena das Dunas stadium and accessible from the airport, the hotel is ideally situated close to shopping malls, dining spots and various city attractions. While it isn't beachfront, guests appreciate the proximity to other leisure facilities such as a nearby water park.
One of the standout features is the breakfast, which receives high praise for its richness, variety and quality. The breakfast buffet, though sometimes perceived as costly, is generally seen as well worth the price due to its completeness and the professionalism of the staff. Dinner experiences are mixed; while the quality of the meals is lauded, there are some criticisms regarding the cost, variety and service during dinner times.
The rooms at Holiday Inn Natal are frequently commended for their spaciousness, cleanliness and comfort. Guests enjoy the well-organized spaces, comfortable bedding, excellent views and well-maintained bathrooms. Occasional service inefficiencies are reported but do not significantly detract from the overall positive experience.
Cleaning standards are high with guests often noting the cleanliness and organization of both rooms and common areas. Some minor lapses have been mentioned, but the general consensus points to an immaculate environment that aligns well with international standards.
The staff at Holiday Inn Natal are consistently highlighted for their exceptional service and professionalism. Guests find the team to be polite, attentive and efficient, contributing significantly to the hotel's welcoming atmosphere.
Internet connectivity is generally reliable, though there are occasional inconsistencies, particularly towards the end of stays. The gym, while adequate for some, is in need of maintenance and improvement, often mentioned as a point requiring attention.
The hotel's pool is satisfactory but small with guests suggesting extended hours and enhancements for a better experience. Parking facilities are safe and convenient, though not included in the room rate, which some guests find disappointing.
Holiday Inn Natal stands out as family-friendly, offering spacious rooms and a safe, comfortable environment for families. The beds receive particular praise for their comfort, further enhancing the stay quality.
Aligning with four-star standards, the hotel maintains a clean, safe and comfortable environment with friendly staff and a favorable cost-benefit ratio. It is also highly regarded for business travelers, thanks to convenient access to the airport, event venues and well-equipped conference facilities.
Overall, Praiamar Arena, offers a reliable and comfortable experience with a central location, exceptional breakfast and commendable service, meeting the diverse needs of both leisure and business travelers.
Categories
Pool
AI-generatedOffers a swimming pool and a range of amenities including free Wi-Fi and a fitness center. It provides a comfortable and convenient stay for both leisure and business travelers.
Children's Pool
Outdoor Pool
Business
AI-generatedPart of the IHG group, Holiday Inn Natal offers a reliable and standardized experience for business travelers. It provides essential amenities such as meeting spaces, business centers, and comfortable accommodations.
Parking
AI-generatedThis hotel offers private parking, although charges may apply and availability can be limited. Guests have mentioned the closed garage.
Gym
AI-generatedThis hotel provides a fitness center with essential equipment for a basic workout. It's a practical option for guests looking to stay active.
Children's Pool
AI-generatedOffers a swimming pool area that accommodates children, ensuring a comfortable and enjoyable stay for families. Its central location allows easy access to various attractions and services.
Family
Free Wi-Fi
4 Star
Accessible
Outdoor Pool
Room Types
Standard King RoomThis air-conditioned king room has a minibar and a flat-screen cable TV. The private bathroom comes with a shower, a hairdryer and free toiletries. Towels and bed linen are provided.
Standard Double Room with Two Double BedsThis air-conditioned double room has a minibar and a flat-screen cable TV. The private bathroom comes with a shower, a hairdryer and free toiletries. Towels and bed linen are provided.
Guest Reviews
8.9
Excellent
Review Summaries
Summarized by AI
Location
Nestled in the vibrant city of Natal, the Praiamar Arena, boasts a central and advantageous location that appeals to a variety of travelers. While the hotel may not be in close proximity to the beach, it offers easy access to several key attractions and amenities. Guests highlight the hotel's excellent position near the Arena das Dunas stadium, making it an ideal choice for event-goers and sports enthusiasts.
Business travelers find the hotel's location particularly convenient, frequently noting its closeness to their work destinations and congress venues. Its central placement also provides smooth access from the airport and to various parts of Natal. The hotel is strategically situated near shopping malls and popular dining spots, increasing its appeal to those looking for convenience and diverse city experiences.
Despite being a distance from the waterfront, guests appreciate the opportunity to visit nearby hotel beaches and enjoy the surroundings for the day. Furthermore, the hotel’s access to facilities such as a water park and other leisure options enhances its attractiveness.
In sum, the Holiday Inn Natal stands out for its centrality and convenience, making it an excellent option for both business and leisure travelers who prioritize access to key city spots over proximity to the beach.
Breakfast
Praiamar Arena, has garnered commendable feedback for its breakfast offerings. Guests consistently praise the breakfast as exceptional, very good and even perfect, highlighting its diversity and rich variety. The breakfast includes a range of fruits, cereals and typical foods, meeting guests' expectations with its completeness and quality. The professionalism of the staff handling breakfast also stands out positively.
Many reviews emphasize the well-served, delicious and abundant breakfast, noting that it is one of the hotel's great attractions. The breakfast buffet is described as rich, diverse and well worth the cost for many. Some guests appreciate the addition of coffee and tea sachets in the rooms, adding to the overall positive experience.
However, a few reviews mention that breakfast can be expensive with some commenting on a lack of clarity about its inclusivity in the room rate. There were also occasional remarks about the breakfast being simple for the price charged and suggestions for more variety. Despite these minor critiques, the general consensus is that the breakfast at Holiday Inn Natal significantly enhances the overall stay, providing a pleasant start to the day with its flavorful and varied options.
Dinner
Praiamar Arena, has received mixed reviews regarding its dinner offerings. Many guests praised the restaurant service as being very good and efficient and some commended the traditional dishes and wonderful food, recommending the hotel for dining. Several reviews highlighted the excellent quality of the meals and tasty options available for lunch.
However, the dinner experience has notable drawbacks. Some guests found that the dinner buffet was too costly and lacked sufficient options, particularly for children and those seeking healthier meals. Additionally, there were complaints about dishes being served cold when ordered to the room and half of the menu not being available during certain dinner times. The physical arrangement of the restaurant was also criticized with tables being too close together, affecting the dining experience.
Despite these issues, the overall sentiment suggests a well-regarded restaurant service, albeit with room for improvement in menu variety and pricing.
Rooms
Holiday Inn Natal, part of the IHG Hotel chain, offers guests a comfortable and clean accommodation experience. The rooms are often praised for their spaciousness, making them suitable for families or groups. Many guests find the rooms well-organized and well-arranged, contributing to an overall pleasant stay. The comfortable bedding and excellent window views add to the room's appeal.
The bathrooms, like the rooms, are spacious and well-maintained, enhancing the sense of comfort and sophistication. Cleanliness is a consistent highlight with the apartment spaces described as immaculate and enjoyable to relax in. Room amenities include comfortable beds and well-equipped facilities contributing to a highly satisfying stay.
While the hotel excels in room standards, there are occasional mentions of minor service inefficiencies, such as slow reception service or underprepared staff. The hotel's cleanliness and the comfort of its rooms, however, generally outweigh these minor issues for a majority of guests.
Overall, Holiday Inn Natal provides a reliable and comfortable stay with spacious, clean and cozy rooms, making it a favorable choice for travelers looking for hassle-free accommodation.
Beds
At Praiamar Arena, the bed quality is frequently highlighted by guests. Many reviews describe the beds as comfortable with particular praise given to the soft sheets and good quality mattresses. Guests repeatedly mention their satisfaction with the comfort provided by the beds and pillows, enhancing their stay experience. While there are mentions of small double beds and an occasional complaint about wobbly legs or average comfort, the overall sentiment towards bed comfort remains positive. Comfortable and clean bedding also contributes to the favorable reviews, making it a consistent strong point for the hotel.
Cleanliness
Praiamar Arena, consistently receives positive remarks for its cleanliness and organization. Guests frequently describe the rooms as very clean and well-maintained with some praising the fresh-smelling sheets and overall comfort. The hotel facilities, including the rooms and bathrooms, are noted for their cleanliness and general upkeep.
Daily cleaning and tidying are standard, ensuring a consistently tidy environment. The hotel is characterized by its cozy and intimate ambiance, adding to the overall pleasant experience. Many guests appreciate the hotel's international standards and say it offers a high level of comfort and safety.
However, a few reviews mention occasional lapses in cleanliness, particularly in common areas and during breakfast. Issues such as ants on breakfast plates and remnants of coffee in some cups were noted, along with some complaints about dirty and stained bathroom sinks. Despite these occasional concerns, the majority of guests found the cleanliness to be satisfactory and even impeccable.
In summary, Holiday Inn Natal is highly regarded for its clean and organized environment, aligning well with international standards and providing a comfortable stay for guests.
Staff
At the Praiamar Arena, the staff frequently receives high praise from guests for their exceptional service and professionalism. Visitors consistently highlight the staff's politeness, attentiveness and helpfulness. Employees like Arthur in the breakfast area, Isabela from reception and Cleiton have left particularly strong impressions for their excellent service and friendly demeanor. The team is described as very efficient, courteous and dedicated to ensuring guests' well-being. The reception service is singled out for being prompt and accommodating, while the kitchen staff is noted for their politeness and efficiency. Despite a few mentions of inconsistency in service quality, the overall sentiment is overwhelmingly positive, emphasizing the team's dedication to great service and a welcoming atmosphere.
Wi-Fi
Praiamar Arena, offers internet connectivity with a mix of experiences reported by guests. While the Wi-Fi in common areas receives positive feedback for being reliable, some guests have noted occasional inconsistencies in their rooms. The internet service is generally deemed good, but there were instances where it failed intermittently, particularly towards the end of stays. Despite these occasional issues, some reviews praise the hotel for providing very good Wi-Fi overall, ensuring that guests can stay connected during their visit.
Gym
The gym at the Praiamar Arena, has received mixed feedback from guests. While some have described the gym as good and adequate, others have highlighted significant issues. Many guests have noted that the gym equipment is often defective or broken and that maintenance is lacking. There is a recurring mention of the need for substantial improvement to bring the gym facilities up to standard. Overall, the consensus points towards the necessity for attention to the gym's upkeep and functionality.
Pool
The Holiday Inn Natal offers a swimming pool that guests have found to be pleasant in quality. However, the size of the pool is small, which some visitors believe could be improved. Another common observation is that the pool area is on the smaller side and could benefit from enhancements. Additionally, guests have noted that the pool closes relatively early at 8:00 PM and have suggested that extended hours would be appreciated. Although the pool temperatures can occasionally be on the chilly side, the overall pool experience remains satisfactory for those looking for a straightforward swim during their stay.
Parking
Praiamar Arena, offers a large and safe parking area for its guests. The parking lot provides easy access and ensures convenience. However, one should be prepared for an additional cost, as parking is not included in the room rate and is charged separately with a fee of 10 reais per day.
While facilities like paid parking and garage access are available, it is worth mentioning that some guests have encountered issues such as problems with the turnstile and occasional leaks in the garage. Despite these minor inconveniences, the overall sentiment suggests that the parking experience is generally positive, though there are calls for complimentary parking to enhance guest satisfaction.
Family
Praiamar Arena, is particularly well-regarded for its family-friendly accommodations. The establishment is frequently described as ideal for family stays with numerous amenities and services tailored specifically for children and their parents. Guests have praised the hotel's family rooms, which offer ample space for up to four people, making it a convenient option for larger families. The environment is noted to be kids-friendly, providing a safe and comfortable setting that feels like a home away from home. The hotel is seen as a great place for families to enjoy a short stay with guests appreciating the safe location and additional support services catered towards families.
4 Star
Praiamar Arena, presents a reliable option for travelers seeking four-star comfort. The hotel's quality is commendable, particularly in terms of its clean and safe environment. Guests appreciate the overall comfort and the high level of cleanliness maintained throughout the premises.
The staff's friendliness adds a welcoming touch, contributing to a positive guest experience. The location is another noted advantage, making it convenient for visitors. While the price of breakfast may be on the higher side, the cost-benefit ratio remains favorable for a hotel of this caliber. Overall, Holiday Inn Natal successfully meets the expectations associated with a four-star establishment, providing good value and consistent quality in its offerings.
Business
Praiamar Arena, is highly regarded for its suitability for business travelers. The hotel boasts excellent access from the airport and a convenient location for various events such as sports, religious functions, business fairs and public competitions. Guests find the rooms functional with good desks conducive to work, making it an excellent choice for business trips.
The conference amenities are notable with appropriate business areas and several conference rooms that meet expectations. However, some reviews suggest that these areas could benefit from more staff and improved maintenance. Invoicing for corporate clients has room for improvement. Overall, the hotel offers great value for money and is well-suited for business purposes.
FAQ
Yes, Praiamar Arena has pool(s) that belong to one or more of the following categories: Children's Pool, Outdoor Pool.
No, a spa isn't available at Praiamar Arena.
No, Praiamar Arena doesn't allow dogs.
Yes, parking facilities are available at Praiamar Arena.