Rede Andrade Comfort
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Summary of reviewsRede Andrade Comfort receives positive reviews for its excellent location near Ponta Negra Beach. The hotel's prime positioning allows guests easy access to local attractions, restaurants, bars and supermarkets. Its proximity to notable landmarks like Morro do Careca and the bustling waterfront makes it a favored choice for travelers visiting Natal. The strategic location, combined with the cost-benefit ratio, structure and cleanliness of the establishment, contributes to a highly satisfactory guest experience.
Rooms at Rede Andrade Comfort are often appreciated for their spaciousness, comfort and beautiful ocean views from balconies. Many guests praise the clean conditions and modern furnishings, including comfortable beds and effective air conditioning. However, some reviews highlight issues related to maintenance and cleanliness with complaints about musty smells, outdated facilities and noise.
The staff is frequently commended for their friendliness, professionalism and attentiveness. Specific employees such as Samuel, Joira and Rayane are noted for their exceptional service. The housekeeping and pool service staff are also praised for their politeness and efficiency. Though there are occasional mentions of inconsistencies and encounters with less courteous staff, the overall feedback about the team is highly positive.
The breakfast experience receives mixed reviews. Many guests find it varied and delicious with freshly made items like tapioca standing out. Despite some criticisms about repetition and lack of fresh options, the majority of guests consider it good, especially with its scenic setting.
Dinner at the hotel's restaurant is generally well-received for its affordability and delicious food, complementing the vibrant bar atmosphere with live music. Nonetheless, there are concerns about the limited menu, occasional food quality issues and restricted operating hours.
Cleanliness at the hotel garners both praise and criticism. While many guests are satisfied with the clean rooms and commendable housekeeping efforts, others point out inconsistencies and maintenance shortcomings. The pool, while appreciated for its atmosphere and view, also suffers from mixed reviews regarding its size, cleanliness and availability of seating.
Free Wi-Fi availability elicits mixed feedback; some guests find it reliable, while others experience connectivity issues, especially in certain areas like the third floor. The gym's condition also attracts criticism due to old, non-functional equipment and cleanliness issues, despite its potential and views.
The hotel's parking situation is a notable drawback with limited spots, tight spaces and additional fees frustrating some guests. Despite these challenges, the overall combination of scenic beauty, convenience, friendly staff and comfortable accommodations makes Rede Andrade Comfort a recommended choice for travelers.
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Rooms at Rede Andrade Comfort are often appreciated for their spaciousness, comfort and beautiful ocean views from balconies. Many guests praise the clean conditions and modern furnishings, including comfortable beds and effective air conditioning. However, some reviews highlight issues related to maintenance and cleanliness with complaints about musty smells, outdated facilities and noise.
The staff is frequently commended for their friendliness, professionalism and attentiveness. Specific employees such as Samuel, Joira and Rayane are noted for their exceptional service. The housekeeping and pool service staff are also praised for their politeness and efficiency. Though there are occasional mentions of inconsistencies and encounters with less courteous staff, the overall feedback about the team is highly positive.
The breakfast experience receives mixed reviews. Many guests find it varied and delicious with freshly made items like tapioca standing out. Despite some criticisms about repetition and lack of fresh options, the majority of guests consider it good, especially with its scenic setting.
Dinner at the hotel's restaurant is generally well-received for its affordability and delicious food, complementing the vibrant bar atmosphere with live music. Nonetheless, there are concerns about the limited menu, occasional food quality issues and restricted operating hours.
Cleanliness at the hotel garners both praise and criticism. While many guests are satisfied with the clean rooms and commendable housekeeping efforts, others point out inconsistencies and maintenance shortcomings. The pool, while appreciated for its atmosphere and view, also suffers from mixed reviews regarding its size, cleanliness and availability of seating.
Free Wi-Fi availability elicits mixed feedback; some guests find it reliable, while others experience connectivity issues, especially in certain areas like the third floor. The gym's condition also attracts criticism due to old, non-functional equipment and cleanliness issues, despite its potential and views.
The hotel's parking situation is a notable drawback with limited spots, tight spaces and additional fees frustrating some guests. Despite these challenges, the overall combination of scenic beauty, convenience, friendly staff and comfortable accommodations makes Rede Andrade Comfort a recommended choice for travelers.
Hotel near The Beach
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
4-Star Hotel
Hotel with Outdoor Pool
Guest Reviews
'Rede Andrade Comfort' enjoys a prime location praised by its guests, making it a key highlight of the hotel. Nestled close to Ponta Negra Beach, the hotel offers convenient access to a variety of attractions and amenities. Guests have emphasized the ease of reaching the beach, local restaurants, bars and supermarkets, all within walking distance. The proximity to the famous Morro do Careca and the bustling waterfront further enhances its appeal.
Many reviews appreciate the excellent cost-benefit ratio, attributing it primarily to the hotel's location. The structure and cleanliness of the establishment continue to receive commendations. Rooms often feature balconies with beautiful sea views, providing a pleasant and relaxing stay for visitors. Moreover, the staff's friendliness and the quality of service add to a positive guest experience.
Overall, the strategic location of the hotel near key tourist hotspots and everyday conveniences has made it a favored choice for travelers visiting Natal.
The breakfast experience at Rede Andrade Comfort is a mixed bag of opinions. Many guests praise it for being varied and delicious with a wide variety of options including freshly made items like tapioca. Words like excellent, wonderful and delicious frequently highlight these positive experiences, indicating that for many, the breakfast exceeded expectations and added significant value to their stay.
On the other hand, there are several criticisms about the breakfast's consistency and variety. Some guests felt it was repetitive and lacking in options, especially in terms of fresh fruits and natural juices. There were complaints about poor quality items such as soggy cakes, overripe fruits and artificial juices. Additionally, a few pointed out organizational issues with some items not being replenished in a timely manner, leading to limited choices for latecomers.
Despite these mixed reviews, the breakfast is generally described as good. While some patrons think it could benefit from more diversity and specific enhancements like healthier options or more regional varieties, many still find it acceptable and in line with the overall value of their stay. The setting, often featuring beautiful views, also contributes positively to the dining experience.
'Rede Andrade Comfort' offers an overall satisfactory dining experience with some room for improvement. The restaurant is praised for its good and affordable food with guests highlighting the fair pricing of snacks, dishes and beverages. Meals served at the restaurant, including the à la carte dinner, are noted for being delicious and providing good value for money.
The bar, featuring live music, enhances the dining experience, offering a variety of drinks and snacks and is particularly praised for its vibrant atmosphere. Caipiroskas and poolside service from waiters contribute to the enjoyment of the bar area.
However, some areas need attention. Guests mention that the food can sometimes be basic, salty or even cold. The restaurant's limited menu options, especially for dinner, have been a common concern. Service issues, such as unfriendly staff and the use of only plastic cups, also detract from the dining experience. Additionally, the restaurant operates with restricted hours, which might inconvenience some guests.
Breakfast receives mixed reviews – some guests appreciate the variety of breads, but others feel the coffee is weak and desire more options.
Overall, while the dining options at 'Rede Andrade Comfort' provide good value and some enjoyable experiences, attention to service and menu expansion could significantly enhance guest satisfaction.
The guest reviews for Rede Andrade Comfort highlight a mixed experience with the hotel rooms. On the positive side, many guests appreciated the spaciousness and comfort of the rooms with several noting the beautiful ocean views from their balconies. The large beds and clean conditions of some rooms were also frequently mentioned as strong points. Some rooms were described as cozy, well-ventilated and furnished with modern appliances and furniture, including comfortable beds and good air conditioning.
However, several reviews pointed out significant drawbacks. Common complaints included a persistent and strong musty or moldy smell in many rooms, worn-out or old facilities needing urgent renovations, leaks and issues with air conditioning and bathroom maintenance. Some rooms had cleanliness issues with reports of mold, dirty walls and insect sightings. Maintenance problems such as broken TVs, malfunctioning entry cards, leaking air conditioners and poorly maintained bathrooms were also highlighted multiple times. Additionally, a lack of sound insulation and noise from nearby areas like the pool was a concern for some guests.
In summary, while the Rede Andrade Comfort offers spacious and sometimes beautifully situated rooms, significant improvements in maintenance and cleanliness are necessary to enhance the overall guest experience.
Rede Andrade Comfort hotel offers a mixed experience regarding its beds with a significant emphasis on comfort. The majority of guests found the beds to be spacious, wide and extremely comfortable, frequently mentioning the large and cozy mattresses. Many highlighted the comfort and cleanliness of the bedding, often describing their beds as 'super comfortable' or 'very comfortable'. Similarly, the rooms were often noted to be comfortable and spacious, enhancing the overall sleeping experience.
However, there were also a number of recurring issues pointed out by guests. Some beds had structural problems like disintegration in the base or broken bed legs. There were instances where what was advertised as a double bed was actually two single beds pushed together, leading to an uncomfortable gap in the middle. Feedback mentioned old, worn mattresses and linens with some beds being described as too soft, sinking in or having used, unimpressive conditions. A few guests mentioned specific concerns such as mattresses that needed revision or bed linens that appeared thin and worn out.
Despite the issues highlighted, it was apparent that many guests still found their stay pleasant primarily due to the comfort provided by most of the beds. Improvements in bed maintenance and consistent quality across all rooms could significantly enhance the guest experience at the Rede Andrade Comfort hotel.
Rede Andrade Comfort receives mixed reviews regarding its cleanliness with frequent praises for its clean and comfortable rooms, as well as attentive staff committed to maintaining hygiene. Many guests acknowledge the efforts of the housekeeping staff, specifically highlighting individuals like Marlene for their excellent service. Rooms are described as very clean and the hotel's general cleanliness meets or exceeds expectations for a segment of the clientele. The clean and organized structure, along with clean common areas, contributes to a positive experience for many.
However, the hotel also faces notable criticism for its inconsistent cleaning standards and maintenance issues. Several guests report that the cleanliness of the bathrooms is lacking with some mentioning dirt, mold and occasional insect sightings. The facilities appear outdated and multiple reviews mention the need for significant renovations. Issues such as musty odors, worn linens and broken fixtures diminish the overall experience for some visitors.
The pool area receives mixed feedback with some guests complimenting its cleanliness, while others find it murky and inadequately maintained. The cleaning in common areas, including public bathrooms, sometimes falls short, detracting from the hotel's overall impression.
In summary, while Rede Andrade Comfort has commendable cleaning standards and staff dedication that satisfy many patrons, there are evident areas for improvement in both cleanliness consistency and facility maintenance.
The staff at Rede Andrade Comfort hotel consistently receives high praise for their friendliness, professionalism and attentiveness. Guests frequently highlight the warm welcomes they receive from the team, including specific mentions of standout employees like Samuel, Joira and Rayane, who go above and beyond in providing exceptional service. The housekeeping and pool service staff are commended for their politeness and efficiency, contributing to the overall positive experience.
The staff's quick response to issues and their courteous demeanor are repeatedly noted as strengths, creating a pleasant and accommodating environment for guests. Many reviewers appreciate the staff's attentiveness and willingness to assist with any needs, whether it’s during check-in, at breakfast or throughout their stay.
However, some reviews point out inconsistencies in service and encounters with untrained or rude employees, particularly at the reception. These instances seem to be exceptions rather than the norm, as the majority of feedback emphasizes the commendable effort and kindness displayed by the hotel's team.
Overall, Rede Andrade Comfort benefits from a dedicated and largely well-regarded staff, making it a pleasant choice for travelers seeking attentive and friendly service.
Rede Andrade Comfort offers free Wi-Fi to its guests with mixed reviews regarding its performance. Some guests found the Wi-Fi to be reliable and efficient, describing it as good, working well throughout their stay and suitable for general use. The internet speed was also noted as decent in certain areas within the hotel premises, including the lobby.
However, other guests experienced significant issues with the Wi-Fi, particularly in the rooms. They reported unstable, slow or weak connections, making it difficult to carry out tasks like online meetings. Guests on the 3rd floor, specifically, had a challenging experience with unreliable internet. The requirement to use an adapter for old outlets to plug in devices such as notebooks was another inconvenience mentioned. Overall, while some found the Wi-Fi acceptable, there is considerable room for improvement to ensure a consistent and robust internet experience for all guests.
The gym at Rede Andrade Comfort appears to be a significant point of contention among guests. While the hotel does offer the convenience of an on-site gym and some reviews note it is fully equipped and accessible, numerous complaints highlight serious maintenance issues. Equipment is frequently described as old, rusty and non-functional and several guests mentioned the air conditioning either does not work or is challenging to get turned on. Mold and general cleanliness of the gym area have also been raised as concerns. Though the gym boasts great views, it seems to be in need of substantial updates and maintenance to meet the guests' expectations.
The pool at Rede Andrade Comfort received mixed reviews from guests. On the positive side, the pool is generally described as clean and well-maintained, offering a good size and a beautiful view that guests appreciated. It is highlighted for its wonderful atmosphere, large leisure area and even features of live music on specific days, adding to the overall enjoyable experience.
However, there were recurring mentions of the pool being small and shallow, which might be less ideal for those looking for a deeper or more expansive swimming experience. Issues with cleanliness were raised with some guests noting that the pool quickly became dirty and required more frequent and thorough cleaning. Additionally, there were complaints about the maintenance of the pool area, including broken and old chairs, as well as disorganization and delays in pool schedules, as it only opens at 10 am and closes at 10 pm.
There were also concerns about the crowded conditions around the pool and limited seating availability, which suggests it can get busy and might detract from a relaxing experience for some guests. Service at the pool bar was another area needing improvement with reports of slow and inefficient service.
Despite these points, many guests found the pool area very pleasant and an integral part of their stay, enhanced by additional amenities such as a jacuzzi and a well-maintained leisure area.
Rede Andrade Comfort boasts a prime location with guests frequently praising its proximity to the stunning Ponta Negra beach. The hotel is conveniently situated just a block away from the shore, making it extremely accessible for a quick beach getaway. Many reviews highlight the exceptionally short walking distance, sometimes described as merely a minute from the sand.
Guests repeatedly commend the beautiful, unobstructed views of both the sea and the waterfront directly from the rooms. The panoramic vistas of Ponta Negra beach and the nearby Morro do Careca add an extra charm to the stay. This setting also puts visitors close to key urban amenities, ensuring that everything from local attractions to downtown activities are within easy reach.
Overall, the location of Rede Andrade Comfort provides an ideal blend of beachside relaxation and city convenience, offering both scenic beauty and excellent accessibility for a memorable stay.
The guest reviews for 'Rede Andrade Comfort' highlight several aspects of the hotel's parking situation. The parking lot is generally described as small and tight with limited availability of spots. Many guests reported difficulty finding parking, often having to leave their cars on the street due to the full garage. The parking spaces are narrow, making maneuvering challenging and some guests found the access to the parking area to be terrible.
Additionally, parking at the hotel is not included in the room rate and incurs an additional fee of R$ 20 per day. This separate charge for parking was a common point of discontent among guests with several expressing frustration at having to pay for parking without guaranteed availability. Some noted that the parking management is handled by a third party, which may contribute to the complications and additional costs. Despite these issues, a few guests mentioned the parking as being well-located and covered, which added a degree of safety for their vehicles.
Overall, while parking is available, the experience is marred by limited spots, tight spaces and extra charges, which could be significant deterrents for potential visitors traveling by car.
Rede Andrade Comfort has received a mix of feedback when it comes to activities and amenities for children, but there are notable positive points highlighted by guests. The hotel seems to be frequently chosen for family trips with a good number of guests identifying it as a suitable spot for family vacations. Various mentions of family-friendly features suggest that it is a practical choice for those traveling with children.
Guests praised the family-oriented environment and the helpful, friendly staff that make the stay more pleasant. Specific facilities like the kids playroom and the family pool have been appreciated with some guests noting that these areas contributed to their children's happiness. Additionally, regular family-friendly services and varied breakfast options add to the positive family experience.
However, there have been references to areas needing improvement, such as maintenance issues and old furniture, which might affect family comfort. Some guests found the cleanliness of the kids' pool lacking and there were concerns about the safety and heat in the rooms for families with young children. Despite these criticisms, the hotel's proximity to various attractions, such as craft shopping malls and playgrounds, is a plus for families looking to explore the local area.
Overall, Rede Andrade Comfort appears well-appointed for family stays, providing a welcoming environment and essential amenities that cater to the needs of families with some areas that could benefit from enhancements.
Rede Andrade Comfort offers a vibrant nightlife experience, particularly appealing to those who enjoy live music. Live music performances are a frequent attraction, especially by the pool, occurring on Tuesdays, Thursdays and Fridays. The hotel is conveniently located near a busy point of Ponta Negra with easy access to a variety of nightlife options including restaurants, bars and shops, just a block away from the waterfront. This prime location allows guests to enjoy strolls along the waterfront in the evening, returning around 20:00 to enjoy the musical events. However, it's worth noting that the music can be quite loud and continue until late at night, which might be a consideration for some visitors. The local nightlife scene is lively, although some establishments may close earlier than expected. Overall, Rede Andrade Comfort is well-positioned for guests looking to explore the bustling nightlife and culinary delights of the Ponta Negra area.
"Rede Andrade Comfort" receives mixed reviews regarding its four-star rating. On a positive note, many guests appreciate its good cost-benefit with numerous mentions of great value for money. It is often described as cozy and comfortable and some reviewers highlight the top location and the preparation of the staff. Comments praise the service, describing it as perfect and exceptional and consider the place suitable for leisure stays, exceeding expectations for its category.
However, several reviewers criticize the maintenance and condition of the hotel, feeling it falls short of a true four-star standard. They suggest urgent improvements and better upkeep to align with its claimed rating. Some guests feel misled by promotional materials and find the hotel to be more comparable to a three-star establishment. Specific maintenance issues are highlighted, including varying opinions on room quality and amenities like the pool bar.
Overall, while its cost-effective nature and strategic location earn high marks, there is a consistent suggestion that enhancements are necessary to truly reflect the four-star rating advertised.
Rede Andrade Comfort emerges as a fitting choice for business travelers, appreciated for its reasonable cost-benefit ratio and its strategic urban location, one block from the beach and near essential business areas. Designed with business needs in mind, it provides a business center, worthwhile business services and effective business rates, demonstrating a business-friendly ethos. The attentive staff consistently deliver good service, adding to the positive experience.
While some limitations exist concerning the older structure and maintenance, the overall sentiment highlights its suitability for business with mentions of it being perfect for a business trip and a great destination for rest and relaxation. The inclusion of practical amenities like two elevators and specific workspaces, including a dedicated desk for study and work, adds to its appeal.
Although some reviews reflect critically on the facilities and note limited potential accomplishments, the consistent positive feedback about its value and comfort reinforces Rede Andrade Comfort as a dependable choice for business travelers. Its overall reputation as a great business hotel affirms its standing as a practical base for working stays.
Rede Andrade Comfort offers some accessibility features for guests with disabilities, yet there are notable areas for improvement. The hotel provides accessible parking and an elevator, making it somewhat convenient for guests with reduced mobility. However, guests have reported significant issues regarding accessibility. Hallways filled with stairs and dim lighting pose challenges, particularly for those with mobility issues.
The elevator, though available, is sometimes poorly maintained, causing inconvenience. Accessibility within the rooms and some pathways may not be fully adequate for wheelchair users with some guests highlighting that the doors and passages are not wide enough. Additionally, maintenance issues and a lack of specific mobility features further impact the experience for guests in need of these services.
Despite these drawbacks, the hotel environment overall is considered accessible by some and the staff are frequently mentioned as being friendly and helpful, which can enhance the stay for guests requiring extra assistance. However, prospective visitors with disabilities should carefully consider these factors when choosing Rede Andrade Comfort.
Rede Andrade Comfort offers an outdoor pool that is consistently praised for its excellent facilities and cleanliness. The pool is described as perfect and ideal with many highlighting its spaciousness and suitability for both adults and families. Guests noted the unique touch of music playing by the pool on Tuesdays and Fridays, creating a cool and lively atmosphere.
The pool area also features a jacuzzi, which has been appreciated by visitors. With hot water available and extended hours until 10 pm, the pool caters well to guests' needs. Many reviews mention the pool being a beautiful and wonderful spot, often enjoyed for its great view.
However, a few guests experienced issues like the pool being dirty on certain days or encountering sand in the children's pool. Some reviews noted the pool can get crowded in the afternoons and pointed out missing tiles and excessive chlorine. Despite these minor drawbacks, the overall sentiment remains that the pool is a valuable and enjoyable feature of Rede Andrade Comfort with good maintenance and a cozy ambiance.
Rede Andrade Comfort has garnered commendable feedback from guests, particularly honeymooners. The hotel is frequently described as ideal and perfect for a honeymoon, praised for its honeymoon-friendly atmosphere and romantic structure. The availability of a bridal suite adds to its attractiveness for newlyweds. Guests appreciate the beautiful view of the pool and the sea, making it an exceptional choice for honeymoon trips. The hotel's location is also noted as perfect for such a special occasion. Despite a minor note about the absence of specific honeymoon decorations, overall, guests find the stay wonderful and highly recommend it for honeymoon stays.
Rede Andrade Comfort is often described as an ideal destination for couples seeking a romantic escape. Many guests highlight the hotel as perfect for honeymoons and romantic getaways with a beautiful room view and a romantic view of the beach contributing to the overall ambiance. The hotel's romantic vibes and wonderful environment are frequently mentioned, making it a recommended choice for those in search of a memorable stay with their partner. The combination of a beautiful sea view and great ambiance enhances the sense of romance, ensuring a wonderful stay for couples.
Rede Andrade Comfort is a pet-friendly hotel, making it an ideal choice for travelers who want to bring their furry companions along. It features a designated dog zone, ensuring comfort and space for pets. However, several guests have pointed out the pet fee, which is R$ 100.00 per day, is perceived as high and should perhaps be included in the total cost provided before reservation. While the hotel is accommodating to pets, make sure to take note of these fees and be prepared for a bit of inconvenience, such as carrying luggage through sand from the car to the hotel with your pet. Despite some challenges, the hotel's willingness to accommodate pets remains a positive highlight for pet owners.
Location Show Map
Location
Many reviews appreciate the excellent cost-benefit ratio, attributing it primarily to the hotel's location. The structure and cleanliness of the establishment continue to receive commendations. Rooms often feature balconies with beautiful sea views, providing a pleasant and relaxing stay for visitors. Moreover, the staff's friendliness and the quality of service add to a positive guest experience.
Overall, the strategic location of the hotel near key tourist hotspots and everyday conveniences has made it a favored choice for travelers visiting Natal.
Breakfast
On the other hand, there are several criticisms about the breakfast's consistency and variety. Some guests felt it was repetitive and lacking in options, especially in terms of fresh fruits and natural juices. There were complaints about poor quality items such as soggy cakes, overripe fruits and artificial juices. Additionally, a few pointed out organizational issues with some items not being replenished in a timely manner, leading to limited choices for latecomers.
Despite these mixed reviews, the breakfast is generally described as good. While some patrons think it could benefit from more diversity and specific enhancements like healthier options or more regional varieties, many still find it acceptable and in line with the overall value of their stay. The setting, often featuring beautiful views, also contributes positively to the dining experience.
Dinner
The bar, featuring live music, enhances the dining experience, offering a variety of drinks and snacks and is particularly praised for its vibrant atmosphere. Caipiroskas and poolside service from waiters contribute to the enjoyment of the bar area.
However, some areas need attention. Guests mention that the food can sometimes be basic, salty or even cold. The restaurant's limited menu options, especially for dinner, have been a common concern. Service issues, such as unfriendly staff and the use of only plastic cups, also detract from the dining experience. Additionally, the restaurant operates with restricted hours, which might inconvenience some guests.
Breakfast receives mixed reviews – some guests appreciate the variety of breads, but others feel the coffee is weak and desire more options.
Overall, while the dining options at 'Rede Andrade Comfort' provide good value and some enjoyable experiences, attention to service and menu expansion could significantly enhance guest satisfaction.
Rooms
However, several reviews pointed out significant drawbacks. Common complaints included a persistent and strong musty or moldy smell in many rooms, worn-out or old facilities needing urgent renovations, leaks and issues with air conditioning and bathroom maintenance. Some rooms had cleanliness issues with reports of mold, dirty walls and insect sightings. Maintenance problems such as broken TVs, malfunctioning entry cards, leaking air conditioners and poorly maintained bathrooms were also highlighted multiple times. Additionally, a lack of sound insulation and noise from nearby areas like the pool was a concern for some guests.
In summary, while the Rede Andrade Comfort offers spacious and sometimes beautifully situated rooms, significant improvements in maintenance and cleanliness are necessary to enhance the overall guest experience.
Beds
However, there were also a number of recurring issues pointed out by guests. Some beds had structural problems like disintegration in the base or broken bed legs. There were instances where what was advertised as a double bed was actually two single beds pushed together, leading to an uncomfortable gap in the middle. Feedback mentioned old, worn mattresses and linens with some beds being described as too soft, sinking in or having used, unimpressive conditions. A few guests mentioned specific concerns such as mattresses that needed revision or bed linens that appeared thin and worn out.
Despite the issues highlighted, it was apparent that many guests still found their stay pleasant primarily due to the comfort provided by most of the beds. Improvements in bed maintenance and consistent quality across all rooms could significantly enhance the guest experience at the Rede Andrade Comfort hotel.
Cleanliness
However, the hotel also faces notable criticism for its inconsistent cleaning standards and maintenance issues. Several guests report that the cleanliness of the bathrooms is lacking with some mentioning dirt, mold and occasional insect sightings. The facilities appear outdated and multiple reviews mention the need for significant renovations. Issues such as musty odors, worn linens and broken fixtures diminish the overall experience for some visitors.
The pool area receives mixed feedback with some guests complimenting its cleanliness, while others find it murky and inadequately maintained. The cleaning in common areas, including public bathrooms, sometimes falls short, detracting from the hotel's overall impression.
In summary, while Rede Andrade Comfort has commendable cleaning standards and staff dedication that satisfy many patrons, there are evident areas for improvement in both cleanliness consistency and facility maintenance.
Staff
The staff's quick response to issues and their courteous demeanor are repeatedly noted as strengths, creating a pleasant and accommodating environment for guests. Many reviewers appreciate the staff's attentiveness and willingness to assist with any needs, whether it’s during check-in, at breakfast or throughout their stay.
However, some reviews point out inconsistencies in service and encounters with untrained or rude employees, particularly at the reception. These instances seem to be exceptions rather than the norm, as the majority of feedback emphasizes the commendable effort and kindness displayed by the hotel's team.
Overall, Rede Andrade Comfort benefits from a dedicated and largely well-regarded staff, making it a pleasant choice for travelers seeking attentive and friendly service.
Wi-Fi
However, other guests experienced significant issues with the Wi-Fi, particularly in the rooms. They reported unstable, slow or weak connections, making it difficult to carry out tasks like online meetings. Guests on the 3rd floor, specifically, had a challenging experience with unreliable internet. The requirement to use an adapter for old outlets to plug in devices such as notebooks was another inconvenience mentioned. Overall, while some found the Wi-Fi acceptable, there is considerable room for improvement to ensure a consistent and robust internet experience for all guests.
Gym
Pool
However, there were recurring mentions of the pool being small and shallow, which might be less ideal for those looking for a deeper or more expansive swimming experience. Issues with cleanliness were raised with some guests noting that the pool quickly became dirty and required more frequent and thorough cleaning. Additionally, there were complaints about the maintenance of the pool area, including broken and old chairs, as well as disorganization and delays in pool schedules, as it only opens at 10 am and closes at 10 pm.
There were also concerns about the crowded conditions around the pool and limited seating availability, which suggests it can get busy and might detract from a relaxing experience for some guests. Service at the pool bar was another area needing improvement with reports of slow and inefficient service.
Despite these points, many guests found the pool area very pleasant and an integral part of their stay, enhanced by additional amenities such as a jacuzzi and a well-maintained leisure area.
Beach
Guests repeatedly commend the beautiful, unobstructed views of both the sea and the waterfront directly from the rooms. The panoramic vistas of Ponta Negra beach and the nearby Morro do Careca add an extra charm to the stay. This setting also puts visitors close to key urban amenities, ensuring that everything from local attractions to downtown activities are within easy reach.
Overall, the location of Rede Andrade Comfort provides an ideal blend of beachside relaxation and city convenience, offering both scenic beauty and excellent accessibility for a memorable stay.
Parking
Additionally, parking at the hotel is not included in the room rate and incurs an additional fee of R$ 20 per day. This separate charge for parking was a common point of discontent among guests with several expressing frustration at having to pay for parking without guaranteed availability. Some noted that the parking management is handled by a third party, which may contribute to the complications and additional costs. Despite these issues, a few guests mentioned the parking as being well-located and covered, which added a degree of safety for their vehicles.
Overall, while parking is available, the experience is marred by limited spots, tight spaces and extra charges, which could be significant deterrents for potential visitors traveling by car.
Family
Guests praised the family-oriented environment and the helpful, friendly staff that make the stay more pleasant. Specific facilities like the kids playroom and the family pool have been appreciated with some guests noting that these areas contributed to their children's happiness. Additionally, regular family-friendly services and varied breakfast options add to the positive family experience.
However, there have been references to areas needing improvement, such as maintenance issues and old furniture, which might affect family comfort. Some guests found the cleanliness of the kids' pool lacking and there were concerns about the safety and heat in the rooms for families with young children. Despite these criticisms, the hotel's proximity to various attractions, such as craft shopping malls and playgrounds, is a plus for families looking to explore the local area.
Overall, Rede Andrade Comfort appears well-appointed for family stays, providing a welcoming environment and essential amenities that cater to the needs of families with some areas that could benefit from enhancements.
Nightlife
4 Star
However, several reviewers criticize the maintenance and condition of the hotel, feeling it falls short of a true four-star standard. They suggest urgent improvements and better upkeep to align with its claimed rating. Some guests feel misled by promotional materials and find the hotel to be more comparable to a three-star establishment. Specific maintenance issues are highlighted, including varying opinions on room quality and amenities like the pool bar.
Overall, while its cost-effective nature and strategic location earn high marks, there is a consistent suggestion that enhancements are necessary to truly reflect the four-star rating advertised.
Business
While some limitations exist concerning the older structure and maintenance, the overall sentiment highlights its suitability for business with mentions of it being perfect for a business trip and a great destination for rest and relaxation. The inclusion of practical amenities like two elevators and specific workspaces, including a dedicated desk for study and work, adds to its appeal.
Although some reviews reflect critically on the facilities and note limited potential accomplishments, the consistent positive feedback about its value and comfort reinforces Rede Andrade Comfort as a dependable choice for business travelers. Its overall reputation as a great business hotel affirms its standing as a practical base for working stays.
Accessible
The elevator, though available, is sometimes poorly maintained, causing inconvenience. Accessibility within the rooms and some pathways may not be fully adequate for wheelchair users with some guests highlighting that the doors and passages are not wide enough. Additionally, maintenance issues and a lack of specific mobility features further impact the experience for guests in need of these services.
Despite these drawbacks, the hotel environment overall is considered accessible by some and the staff are frequently mentioned as being friendly and helpful, which can enhance the stay for guests requiring extra assistance. However, prospective visitors with disabilities should carefully consider these factors when choosing Rede Andrade Comfort.
Outdoor Pool
The pool area also features a jacuzzi, which has been appreciated by visitors. With hot water available and extended hours until 10 pm, the pool caters well to guests' needs. Many reviews mention the pool being a beautiful and wonderful spot, often enjoyed for its great view.
However, a few guests experienced issues like the pool being dirty on certain days or encountering sand in the children's pool. Some reviews noted the pool can get crowded in the afternoons and pointed out missing tiles and excessive chlorine. Despite these minor drawbacks, the overall sentiment remains that the pool is a valuable and enjoyable feature of Rede Andrade Comfort with good maintenance and a cozy ambiance.
Honeymoon
Romantic
Dog Friendly
Yes, Rede Andrade Comfort has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Rede Andrade Comfort.
Yes, Rede Andrade Comfort welcomes dogs.
Yes, parking facilities are available at Rede Andrade Comfort.
Yes, Rede Andrade Comfort has a gym.
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