Hotel Rural Spa & Wellness Hacienda Los Robles
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Summary of reviewsHotel Rural Spa & Wellness Hacienda Los Robles is lauded for its tranquil and picturesque mountain location, offering a serene retreat while still being conveniently close to Madrid. The stunning rural views and proximity to hiking trails and local attractions make it an attractive choice for nature lovers and those seeking relaxation. The beautiful architecture and friendly staff further enhance the welcoming atmosphere.
The hotel’s breakfast typically earns positive remarks for its variety and taste, though some guests suggest improvements like fresh daily pastries and more diverse offerings such as eggs. The dinner experience is highly praised with guests enjoying the delicious meals and attentive service, albeit with some feeling the prices are slightly high.
Room reviews are mixed with guests appreciating the clean, cozy accommodations with comfortable beds and spacious bathrooms, despite some noise issues and a need for modern updates. Cleanliness throughout the hotel, including the pool and spa areas, is generally commended, contributing to a pleasant and hygienic environment.
Staff at Hacienda Los Robles are a standout feature, frequently noted for their friendliness, professionalism and dedication, ensuring a comfortable and welcoming stay. The spa, while praised for its high-quality treatments and exceptional service, is noted to be small and often fully booked, suggesting the importance of advance reservations.
The pool area, described as clean and spacious with well-maintained surroundings, is consistently highlighted as a favorite aspect, featuring a heated saltwater pool that elevates the tranquil experience. Additionally, the hotel offers ample, free parking with convenient electric car charging stations.
Families find the hotel to be very accommodating with large rooms, friendly staff and a quiet atmosphere perfect for family vacations, although there are suggestions to improve the playground facilities. Lastly, the beds receive mixed reviews; while many find them comfortable, some guests experience issues with hardness and the configuration of double beds.
Overall, Hotel Rural Spa & Wellness Hacienda Los Robles offers a serene, comfortable rural escape enriched by excellent staff service, quality dining and well-maintained facilities, making it a charming option for a relaxing retreat in nature.
Categories
The hotel’s breakfast typically earns positive remarks for its variety and taste, though some guests suggest improvements like fresh daily pastries and more diverse offerings such as eggs. The dinner experience is highly praised with guests enjoying the delicious meals and attentive service, albeit with some feeling the prices are slightly high.
Room reviews are mixed with guests appreciating the clean, cozy accommodations with comfortable beds and spacious bathrooms, despite some noise issues and a need for modern updates. Cleanliness throughout the hotel, including the pool and spa areas, is generally commended, contributing to a pleasant and hygienic environment.
Staff at Hacienda Los Robles are a standout feature, frequently noted for their friendliness, professionalism and dedication, ensuring a comfortable and welcoming stay. The spa, while praised for its high-quality treatments and exceptional service, is noted to be small and often fully booked, suggesting the importance of advance reservations.
The pool area, described as clean and spacious with well-maintained surroundings, is consistently highlighted as a favorite aspect, featuring a heated saltwater pool that elevates the tranquil experience. Additionally, the hotel offers ample, free parking with convenient electric car charging stations.
Families find the hotel to be very accommodating with large rooms, friendly staff and a quiet atmosphere perfect for family vacations, although there are suggestions to improve the playground facilities. Lastly, the beds receive mixed reviews; while many find them comfortable, some guests experience issues with hardness and the configuration of double beds.
Overall, Hotel Rural Spa & Wellness Hacienda Los Robles offers a serene, comfortable rural escape enriched by excellent staff service, quality dining and well-maintained facilities, making it a charming option for a relaxing retreat in nature.
Hotel near Ski Resorts
Situated in Navacerrada, this rural hotel offers spa and wellness facilities, perfect for relaxing after a day on the slopes. Its location provides good access to winter sports areas, enhancing the experience for ski enthusiasts.
Hotel with EV Charging Stations
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Hotel with Swimming Pool
Children's Pool Outdoor Pool
Business Hotel
Hotel with Parking
EV charging stations
Accessible Hotel
Hotel with Gym
3-Star Hotel
Hotel with Outdoor Pool
Hotel with Children's Pool
Guest Reviews
Hacienda Los Robles enjoys a prime location highly praised for its tranquility and picturesque mountain setting. Guests repeatedly highlight the hotel’s excellent positioning, being conveniently near Madrid yet offering a peaceful escape into nature. It’s an ideal base for hiking or relaxing getaways, surrounded by beautiful, rural decor and great views.
Several visitors appreciate the easy access to the village center, just a pleasant ten-minute walk away and close proximity to notable attractions like the Navacerrada Port and the mountains. The serene environment, coupled with friendly staff, clean facilities and excellent services make it a charming choice for those looking to unwind and connect with nature.
The hotel’s charm is amplified by its quiet surroundings and excellent architecture, creating a cozy and inviting atmosphere. Even those who found the views to be less impressive still acknowledge the overall excellence of the location. Whether visiting for nature, hiking or simply a peaceful retreat, Hacienda Los Robles garners high marks for its strategic and serene location.
At 'Hotel Rural Spa & Wellness Hacienda Los Robles,' the breakfast experience garners a mix of positive feedback and some expectations for improvement. Many guests praise the breakfast, describing it as abundant, varied and even spectacular with a wide range of options including savory dishes, sweets, coffee, juices and plant-based drinks. Words like delicious, fantastic and very good frequently appear, pointing to a generally satisfactory and enjoyable experience. Additionally, the service is highlighted positively with attentive staff ensuring a pleasant meal time.
However, some reviews mention limitations in the breakfast buffet, pointing out a need for more variety and minor improvements in offerings such as the inclusion of eggs. A recurring theme is that while the breakfast is good for the price, it could benefit from enhancements. There are also mentions of breakfast items like pastries and bread being leftover from the previous day, which could be an area of improvement.
Overall, while the breakfast at Hacienda Los Robles is praised for its completeness and taste, the reviews suggest some room for fine-tuning to meet the diverse expectations of guests.
The dinner experience at Hotel Rural Spa & Wellness Hacienda Los Robles consistently receives high praise from guests. Many have highlighted the quality and deliciousness of the food, describing it as very good, excellent and even surprising in its taste. The service at the restaurant is also commended with mentions of warmth and attention from the staff. Diners enjoyed lovely and tasty meals with some noting that both breakfast and lunch were abundant and of notable quality.
A few guests mentioned dining on the terrace, though it was a bit chilly for some on the first night. The overall sentiment regarding the restaurant is positive with the Akker restaurant inside being specifically praised for its delicious dishes. However, some felt that the price of the menu might be high relative to what it offers.
While there was a rare instance of dissatisfaction, the general consensus points towards a delightful dining experience with good quality, tasty food being a significant highlight of their stay at Hacienda Los Robles.
Hotel Rural Spa & Wellness Hacienda Los Robles receives mixed reviews when it comes to room experiences. Many guests appreciate the cozy and clean rooms, describing them as comfortable and featuring good-sized balconies or terraces with tranquil views. The beds are frequently noted as being very comfortable, despite occasionally being individual beds pushed together. The large and spacious bathrooms also receive favorable mentions, contributing positively to the overall comfort.
However, there are several areas where the rooms fall short. Many guests find the rooms to be on the smaller side and feel that they could benefit from a more modern update, particularly in the bathrooms. Noise can also be an issue, as the rooms are not well soundproofed, leading to disturbances from other guests and outside activities. Additionally, some rooms are reported to have maintenance issues, such as uncomfortable mattresses, missing amenities like mini-fridges and a lack of air conditioning.
The hotel itself is praised for its pleasant atmosphere and friendly staff, especially the receptionist and spa personnel. Guests enjoy the overall cleanliness, the cozy ambiance and the superb spa facilities, contributing to a relaxing stay. Despite some drawbacks with the rooms, the combination of good service, cleanliness and comfort makes this hotel a charming option for a rural getaway.
The reviews of the beds at Hotel Rural Spa & Wellness Hacienda Los Robles present a mixed picture. While some guests appreciated the very comfortable and super comfortable beds, others found them hard and uncomfortable. Issues such as beds being too hard, mattresses being a bit uncomfortable and pillows being too thin or lacking in height were mentioned. There were also remarks about double beds being made up of two separate beds, which some found inconvenient. On the positive side, numerous guests did find the beds to be comfortable, indicating that experiences may vary based on personal preferences.
Hotel Rural Spa & Wellness Hacienda Los Robles generally receives high marks for its commitment to cleanliness. Guests frequently compliment the very clean rooms and overall spotless environment of the hotel. Many reviews highlight that everything, from the bathrooms to the hotel facilities, is consistently very clean, contributing to the hotel's pleasant and comfortable atmosphere.
However, some contradictions emerge in the feedback. While the majority praise the cleanliness, a few guests point to issues such as outdated bathrooms, accumulated dust in corners and occasional bad smells. Additionally, there are mentions of indifferent cleaning staff and areas where cleanliness could be improved.
Despite these inconsistencies, the general consensus leans towards a positive experience in terms of hygiene. The cleanliness of the pool and the spa, for instance, received notably positive remarks, enhancing the overall appeal for visitors seeking a well-maintained rural getaway.
At 'Hotel Rural Spa & Wellness Hacienda Los Robles', the standout feature is undeniably the excellence of the staff. Guests consistently praise the team for their friendliness, professionalism and attentive service. Whether at the reception, restaurant or wellness center, the hotel staff go above and beyond to ensure guests feel welcomed and comfortable. Specific members like Mari Fe and María receive special mentions for their kindness and exceptional service.
Guests appreciate the personal touch and the willingness of the employees to provide recommendations and make recommendations to enhance their stay. Despite some occasional feedback suggesting there's room for improvement, the overwhelming sentiment is that the staff's friendliness and dedication greatly enrich the hotel experience. Efficient, pleasant and always ready to help, the team at Hacienda Los Robles embodies hospitality at its finest.
Hotel Rural Spa & Wellness Hacienda Los Robles features a spa area that has received mixed reviews from its guests, although the positive feedback is predominant. Many guests have praised the spa for its relaxing and enjoyable experience, highlighting the exceptional service provided by the staff and masseuses, especially Vanesa. Reviews often describe the spa as amazing, wonderful and fantastic with several mentioning specific treatments like lymphatic massages as standout experiences.
Despite the overall praise, there are some recurring criticisms. Guests have noted that the spa is quite small and its size does not always justify the cost. There have been concerns about the spa being fully booked, closed for staff breaks or simply unavailable, leading to disappointment among those who were unable to use the facilities. Additionally, a few reviews suggest that the spa could benefit from renovations and improvements to enhance the overall experience.
Ultimately, while the spa at Hacienda Los Robles offers high-quality services and a pleasant environment, potential visitors should be aware of the need to book treatments in advance and manage expectations regarding the spa’s size and availability.
The pool at Hotel Rural Spa & Wellness Hacienda Los Robles stands out as one of the property's most praised features. Descriptions range from very clean and spacious to large and pleasant, making it a highly regarded aspect of guests' stays. The area around the pool, including the loungers, is consistently described as very nice and well-maintained, contributing to a tranquil and quiet atmosphere. Both the adult and children's pools use saltwater with the adult pool being highlighted as heated and particularly excellent. Guests mention a striking outdoor area with terraces that complements the pool and adds to the overall serene environment. Despite occasional closures, the pool remains a highlight for many, often described as the best part of their hotel experience.
Hotel Rural Spa & Wellness Hacienda Los Robles offers ample and free parking, appreciated for its convenience and ease of access. Guests find the parking spaces spacious and available at no extra cost, right at the hotel entrance. Additionally, the facility includes a charging station for electric cars, adding an extra layer of convenience for eco-conscious travelers. While the parking lot is generally sufficient, it might get tight when the hotel is at full capacity. Overall, the parking amenities provide a pleasant and hassle-free experience for guests.
Hotel Rural Spa & Wellness Hacienda Los Robles is frequently praised by guests as an ideal destination for families. Visitors highlight the availability of large family rooms and the friendly staff who provide amenities such as free cribs. Many describe their stays as quiet and family-friendly, creating a welcoming environment for those traveling with children. However, some guests noted that the playground facilities could be improved. Despite occasional disturbances from families with small children, many reviews affirm that the hotel is overall very suitable for family vacations.
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Location
Several visitors appreciate the easy access to the village center, just a pleasant ten-minute walk away and close proximity to notable attractions like the Navacerrada Port and the mountains. The serene environment, coupled with friendly staff, clean facilities and excellent services make it a charming choice for those looking to unwind and connect with nature.
The hotel’s charm is amplified by its quiet surroundings and excellent architecture, creating a cozy and inviting atmosphere. Even those who found the views to be less impressive still acknowledge the overall excellence of the location. Whether visiting for nature, hiking or simply a peaceful retreat, Hacienda Los Robles garners high marks for its strategic and serene location.
Breakfast
However, some reviews mention limitations in the breakfast buffet, pointing out a need for more variety and minor improvements in offerings such as the inclusion of eggs. A recurring theme is that while the breakfast is good for the price, it could benefit from enhancements. There are also mentions of breakfast items like pastries and bread being leftover from the previous day, which could be an area of improvement.
Overall, while the breakfast at Hacienda Los Robles is praised for its completeness and taste, the reviews suggest some room for fine-tuning to meet the diverse expectations of guests.
Dinner
A few guests mentioned dining on the terrace, though it was a bit chilly for some on the first night. The overall sentiment regarding the restaurant is positive with the Akker restaurant inside being specifically praised for its delicious dishes. However, some felt that the price of the menu might be high relative to what it offers.
While there was a rare instance of dissatisfaction, the general consensus points towards a delightful dining experience with good quality, tasty food being a significant highlight of their stay at Hacienda Los Robles.
Rooms
However, there are several areas where the rooms fall short. Many guests find the rooms to be on the smaller side and feel that they could benefit from a more modern update, particularly in the bathrooms. Noise can also be an issue, as the rooms are not well soundproofed, leading to disturbances from other guests and outside activities. Additionally, some rooms are reported to have maintenance issues, such as uncomfortable mattresses, missing amenities like mini-fridges and a lack of air conditioning.
The hotel itself is praised for its pleasant atmosphere and friendly staff, especially the receptionist and spa personnel. Guests enjoy the overall cleanliness, the cozy ambiance and the superb spa facilities, contributing to a relaxing stay. Despite some drawbacks with the rooms, the combination of good service, cleanliness and comfort makes this hotel a charming option for a rural getaway.
Beds
Cleanliness
However, some contradictions emerge in the feedback. While the majority praise the cleanliness, a few guests point to issues such as outdated bathrooms, accumulated dust in corners and occasional bad smells. Additionally, there are mentions of indifferent cleaning staff and areas where cleanliness could be improved.
Despite these inconsistencies, the general consensus leans towards a positive experience in terms of hygiene. The cleanliness of the pool and the spa, for instance, received notably positive remarks, enhancing the overall appeal for visitors seeking a well-maintained rural getaway.
Staff
Guests appreciate the personal touch and the willingness of the employees to provide recommendations and make recommendations to enhance their stay. Despite some occasional feedback suggesting there's room for improvement, the overwhelming sentiment is that the staff's friendliness and dedication greatly enrich the hotel experience. Efficient, pleasant and always ready to help, the team at Hacienda Los Robles embodies hospitality at its finest.
Spa
Despite the overall praise, there are some recurring criticisms. Guests have noted that the spa is quite small and its size does not always justify the cost. There have been concerns about the spa being fully booked, closed for staff breaks or simply unavailable, leading to disappointment among those who were unable to use the facilities. Additionally, a few reviews suggest that the spa could benefit from renovations and improvements to enhance the overall experience.
Ultimately, while the spa at Hacienda Los Robles offers high-quality services and a pleasant environment, potential visitors should be aware of the need to book treatments in advance and manage expectations regarding the spa’s size and availability.
Pool
Parking
Family
Yes, Hotel Rural Spa & Wellness Hacienda Los Robles has pool(s) that belong to one or more of the following categories: Children's Pool, Outdoor Pool.
Yes, a spa is available at Hotel Rural Spa & Wellness Hacienda Los Robles.
No, Hotel Rural Spa & Wellness Hacienda Los Robles doesn't allow dogs.
Yes, parking facilities are available at Hotel Rural Spa & Wellness Hacienda Los Robles.
Yes, Hotel Rural Spa & Wellness Hacienda Los Robles has a gym.
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