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Summary of reviewsPeninsula Nelson Bay Motel and Serviced Apartments enjoy a prime location in the heart of Nelson Bay, conveniently nestled between Nelson Bay and Shoal Bay. Guests appreciate its close proximity to local attractions, beaches, shops, restaurants and the marina, ensuring easy access to everything needed for an enjoyable stay. The location is particularly praised for beach lovers and outdoor enthusiasts with Little Beach, Shoal Bay Beach and Tomaree National Park all nearby. Despite some issues with noise from the busy intersection, the convenience and accessibility of the area outweigh this minor drawback.
Dining at the property receives positive remarks, primarily due to the excellent attached Chinese restaurant known for its delicious food and friendly service. Although the on-site restaurant is often closed and the motel does not consistently offer breakfast, guests enjoy nearby alternatives, including a good café, a welcoming country club and a variety of local restaurants.
Rooms at the Peninsula Nelson Bay are generally viewed positively with many guests commending the spaciousness, cleanliness and comfort, particularly the beds. However, there are reports of dated furnishings, minor maintenance issues and a need for updates in some areas. Despite these drawbacks, many guests find their stays satisfactory and consider returning.
Cleanliness of the property garners mixed reviews. While many guests praise the clean, comfortable and well-maintained rooms, some report issues with dirty carpets, mouldy bathrooms and inadequately cleaned areas. These inconsistencies suggest a need for improved maintenance and more thorough housekeeping procedures.
The staff at Peninsula Nelson Bay are consistently highlighted for their exceptional friendliness and helpfulness. Guests frequently commend the warm and accommodating nature of the team, especially at the front desk. This positive interaction enhances the overall experience, making check-in and check-out processes smooth and pleasant.
Parking is another well-received aspect with guests appreciating the availability of ample free parking, including options for trailers and undercover spaces. Minor issues such as tight parking bays and security concerns are mentioned but do not detract significantly from the overall positive sentiment.
WiFi service, while free, receives mixed feedback. Some guests find it acceptable, but others experience unreliable, slow connections and dropouts. Future visitors heavily relying on internet access should be aware of these potential issues.
The pool area offers a pleasant and relaxing environment with guests appreciating the clean and inviting space. Despite occasional closures for maintenance, the outdoor pool remains a highlight for many, providing a nice outlook and a family-friendly setting.
Proximity to various beaches, easy parking and overall comfort of the beds contribute to a restful and convenient stay. Despite some areas needing improvement, the Peninsula Nelson Bay Motel and Serviced Apartments offers great value for money, combining excellent location, friendly staff and a generally pleasant atmosphere to provide a satisfactory experience for many visitors. Show more
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Categories
Motel with Parking
This motel and serviced apartment complex offers parking for guests. It is known for great customer service and convenient location.
Cheap Motel
Peninsula Nelson Bay Motel and Serviced Apartments offers both motel rooms and self-contained apartments at competitive rates. Its location provides convenient access to Shoal Bay Road, and the apartments offer additional space and amenities for families or longer stays.
4-Star Motel
Centrally located between Nelson Bay Marina and Shoal Bay Beach. Offers 4-star AAA-rated accommodation.
Motel with Outdoor Pool
This motel and serviced apartments property provides guests with access to an outdoor pool.
Motel near The Beach
Motel Taking Steps Towards Sustainability
Motel with Swimming Pool
Outdoor Pool
Room Types
Standard Twin Single RoomThis room has a two single beds with a pillow top. It also includes a table and 2 chairs. A bathroom with a walk-in shower is provided as well as air-conditioning, tea/coffee making facilities, small private balcony and a flat-screen TV. This room is 4-star AAA rated.
Standard King Room This room has a king-sized bed with a pillow top. It also includes a lounge or a table and 2 chairs. A bathroom with a walk-in shower is provided as well as air-conditioning, tea/coffee making facilities, a small private balcony and a flat-screen TV. This room is 4-star AAA rated.
Standard King & Single RoomRefurbished in 2015, this air-conditioned room features a 1 king & 1 single bed with a pillow top. The bathroom has a walk-in shower. This room includes tea/coffee making facilities, a small private balcony and a flat-screen TV. This room is 4-star AAA rated.
Spa SuiteRefurbished in 2015, this room features a king-sized bed with a pillow top. It also includes a table and chairs. The bathroom has a spa bath. Air-conditioning, tea/coffee making facilities, a small private balcony and a flat-screen TV are provided. This room is 4-star AAA rated
Superior Spa SuiteRefurbished in 2015, this 1-bedroom apartment features a king-sized bed with a pillow top. It also includes a sofa bed in the lounge. A kitchenette, dining area, 2 air-conditioning units and a flat-screen TV are provided. A large balcony and a bathroom with a large spa bath are also featured. This suite is 4-star AAA rated.
Two-Bedroom ApartmentThis spacious, 2-bedroom, 2-storey townhouse style apartment features a king-sized bed in the master bedroom with pillow tops and 2 single-sized beds in the 2nd bedroom. A fully equipped kitchen, a dining area, tea/coffee making facilities, 3 air-conditioning units and a flat-screen TV are provided. A double sofa bed is provided in the living area. A private courtyard is provided out the front of the apartment. This apartment is 4-star AAA rated.
Two-Bedroom Apartment with Spa BathThis spacious, 2-bedroom, 2-storey townhouse style apartment features a king-sized bed in the master bedroom with pillow tops and 2 single-sized beds in the 2nd bedroom. A fully equipped kitchen, a dining area, tea/coffee making facilities, 3 air-conditioning units and a flat-screen TV are provided. A double sofa bed is provided in the living area. There is also a 2-person corner spa bath. This townhouse is 4-star AAA rated.
Three-Bedroom ApartmentRefurbished in 2015, this 2-bedroom, 2-storey, fully self-contained apartment features a king-sized bed in the master bedroom with an en suite bathroom and a TV. A king-sized bed and 1 single-sized bed are provided in the 2nd bedroom and 2 single-sized beds are included in the 3rd bedroom. A fully equipped kitchen, a dining area, tea/coffee making facilities. There is a sofa beds in the living area. A large balcony and a dishwasher are provided. This apartment is 4-star AAA rated.
Guest Reviews
7.3
Good
Location
Located in the vibrant heart of Nelson Bay, Peninsula Nelson Bay Motel and Serviced Apartments consistently receives praise for its prime location. Nestled conveniently between Nelson Bay and Shoal Bay, guests find it easy to explore both areas, whether taking a short drive or enjoying a pleasant walk to local attractions, beaches and clubs. The motel is centrally located, making it close to main attractions, shops, restaurants and the marina, ensuring that everything needed is within easy reach.
Perfect for beach lovers, the property provides easy access to various beaches including Little Beach and Shoal Bay Beach, allowing guests to indulge in sun, sea and sand without hassle. Also, the proximity to Tomaree National Park offers opportunities for enjoyable outdoor activities.
Despite being located at a busy intersection, the convenience of the location outweighs this minor drawback. Free parking and accessibility to major routes ensure ease of movement. The motel's strategic position is also beneficial for golf enthusiasts and those attending events at the nearby Diggers RSL and Wests Nelson Bay Clubs.
The combination of a great location, accessibility to major amenities and a tranquil environment makes Peninsula Nelson Bay Motel and Serviced Apartments an excellent choice for visitors looking to experience the best of Nelson Bay and its surroundings.
Breakfast
Guests at the Peninsula Nelson Bay Motel and Serviced Apartments have noted the unavailability of breakfast as a recurring issue. Although some reviews indicate that breakfast was advertised, it was often not provided due to various reasons, including COVID-19 limitations and staffing issues. For those looking to enjoy a morning meal, the café downstairs provided a pleasant and surprising alternative, though it came at an extra cost of $15 for a basic set including cereal, toast, tea or coffee and juice. Guests also found solace in the nearby country club, which offered a delightful breakfast experience when the on-site options fell short. It's clear that while the lack of a consistent breakfast offering at the motel might be a downside for some, there are still nearby alternatives that guests appreciated.
Dinner
Many guests of the Peninsula Nelson Bay Motel and Serviced Apartments had positive experiences with dining options, even though the on-site restaurant was often closed, particularly on certain nights or for breakfast. A standout feature was the attached Chinese restaurant, frequently described as excellent, delicious and offering the best Chinese food. This restaurant was praised for both its service and its savory dishes, making it a notable highlight for many visitors. Additionally, there's mention of an awesome in-house cafe with friendly staff.
For those stepping outside the hotel, there were several nearby dining options that also received commendations. Guests appreciated the proximity of a very good club and a nice country club, both known for their excellent meals. Visitors also had good experiences with meals at nearby restaurants, including a notable Korean restaurant next door and access to takeout options like Thai food.
Overall, dining experiences around Peninsula Nelson Bay seemed to be varied and generally well-received, despite occasional closures of the on-site facilities. The convenience and quality of the nearby and attached dining places provided more than enough delightful alternatives for guests.
Rooms
The Peninsula Nelson Bay Motel and Serviced Apartments offers a varied experience in terms of room quality and upkeep. Many guests have noted the spaciousness and cleanliness of rooms with ample space often highlighted as a positive aspect. Comfortable beds, decent-sized bathrooms and quiet surroundings add to the appeal for those seeking a restful stay. Some rooms even come with modern amenities and good showers and the overall cleanliness stands out, making the stay pleasant for several visitors.
However, the property does seem to require some maintenance and updates. Several reviews mention dated furnishings, broken fixtures and areas that could use more thorough cleaning. Issues such as non-functional air conditioning, poor TV reception and non-replaced towels were noted. Complaints about noise and a lack of certain conveniences like microwaves, proper cutlery or crockery in some rooms have also been reported.
Despite these drawbacks, many guests found their stays satisfactory and considered returning. The location's proximity to a great Korean restaurant and the overall friendly atmosphere contribute to a generally positive experience for many visitors.
Beds
Peninsula Nelson Bay Motel and Serviced Apartments has received a variety of feedback regarding its beds, but the overall sentiment leans towards positivity. Many guests have found the beds to be very comfortable with some describing them as super comfortable and extremely comfortable. The beds are frequently noted for being large and accommodating, including king-sized options and comfy king beds. Cleanliness also stands out with bed linens often described as fresh, even though there have been isolated reports of dirty linens.
The comfort of the beds is a recurring theme with multiple guests appreciating the quality mattresses and ample pillows provided. Some did mention issues such as hard or sunken mattresses and there were a few criticisms about beds that were too firm or too soft. Several reviews highlighted the problem of having two single beds pushed together to make a king bed, which was not always comfortable.
Despite some negative aspects like occasional dirty linens or uncomfortable sofa beds, the reviews generally suggest that the majority of guests enjoyed a good night's sleep on the comfortable and spacious beds at Peninsula Nelson Bay. The beds are often cited as a highlight of the stay, contributing to a generally restful and satisfactory experience for visitors.
Cleanliness
The cleanliness of Peninsula Nelson Bay Motel and Serviced Apartments has garnered mixed reviews. Many guests praised the motel for its clean, comfortable and well-maintained rooms. Several reviews mentioned that the rooms were immaculate, tidy and pleasant to stay in, emphasizing the attention to cleanliness in modern rooms and common areas. The property was highlighted as clean, neat and adequately maintained, providing a satisfactory stay for guests.
However, a significant number of reviews pointed to issues with cleanliness and maintenance. Common complaints included dirty carpets, mouldy bathrooms, dusty areas and inadequately cleaned balconies and entry windows. Some guests were particularly displeased with grimy conditions, noting instances of leftover food, dirty towels and unclean kitchen appliances. There were reports of unpleasant smells, broken fixtures and general neglect in some areas, including the pool and outdoor spaces.
Overall, while some guests found the property clean and comfortable, others experienced serious lapses in cleaning standards, suggesting a need for improved maintenance and more consistent housekeeping practices.
Staff
The guest reviews for Peninsula Nelson Bay Motel and Serviced Apartments consistently highlight the exceptional friendliness and helpfulness of the staff. Visitors have frequently commented on the welcoming and accommodating nature of the team, especially praising the front desk and reception personnel. Cherie, specifically, is noted for being very helpful and lovely. The management, as well as the housekeeping staff, have also received commendations for their responsiveness and support. Guests found the atmosphere created by the staff to be warm and reassuring, which made check-in and check-out processes smooth and easy. Despite a few isolated negative encounters, the overall impression is that the staff at Peninsula Nelson Bay strive to provide courteous, attentive and supportive service, greatly contributing to an enjoyable stay.
Wi-Fi
While staying at the Peninsula Nelson Bay Motel and Serviced Apartments, guests have had mixed experiences with the WiFi service. On the positive side, many visitors appreciated the availability of free WiFi and some even found it to be good. Communication channels also seem effective according to reviews. However, there were frequent mentions of issues such as unreliable and spotty connections, very slow speeds and dropouts, which can be quite frustrating. Several reviews noted that WiFi was not accessible in their rooms or that the connection details provided were incorrect. It is recommended for future guests who rely heavily on internet access to be aware of these potential issues.
Pool
The Peninsula Nelson Bay Motel and Serviced Apartments features a pool area that receives mixed reviews from guests. Many visitors appreciate the clean and well-maintained pools, highlighting their safety features, particularly for children. The pool area is often described as nice, modern and inviting, providing a relaxing environment for guests.
However, some encountered issues such as lack of access, unheated pools and occasional closures or maintenance problems, including the spa being out of order. Despite these setbacks, the overall sentiment points to a lovely and private pool experience with a fair-sized outdoor pool that many found enjoyable and excellent. Guests frequently remarked on the cleanliness and upkeep of the pool, contributing to a positive poolside experience.
Beach
Peninsula Nelson Bay Motel and Serviced Apartments boasts an ideal location for beach lovers with multiple mentions highlighting its proximity to various beaches. Guests have noted the convenience of being within walking distance to both Little Beach and Shoal Bay with some describing a pleasant short walk or a quick drive to these popular spots. The locale is praised for its ease of access, making it perfect for quick beach trips or leisurely days by the water. Visitors appreciate the reasonable prices and superb positioning, ensuring they are never far from the sand and sea. With multiple beaches close by, it's evident that this accommodation offers a prime spot for anyone looking to explore the beautiful coastline.
Parking
Guests at the Peninsula Nelson Bay Motel and Serviced Apartments generally appreciated the availability and convenience of the parking facilities. Many highlighted the ample free parking and the presence of onsite and off-street options, which include spaces for trailers and undercover parking. Guests noted that parking was mostly easy and convenient with some even mentioning the quiet traffic situation that adds to the ease of parking.
However, some reviews pointed out challenges such as tight parking bays, difficulty in finding the parking lot and security concerns. At times, parking spaces were limited, leading to a first-come-first-served scenario. Despite these issues, the overall sentiment regarding parking was positive with guests finding it satisfactory and beneficial to their stay.
4 Star
Nestled in Nelson Bay, the Peninsula Motel and Serviced Apartments offer a mixed experience for guests seeking a blend of comfort and value. While some feel the hotel falls short of its four-star promise, describing the facilities as a bit dated and in need of an upgrade to meet four-star expectations, others find the property to be a solid choice, offering great value for money. The rooms are frequently noted to be very clean and comfortable, contributing to an overall pleasant stay. Professional staff enhance the experience, even if sometimes perceived as distanced. Though some guests believe the accommodation is better classified as three stars rather than four, the sentiment remains that the motel offers a good deal for its price range.
Outdoor Pool
The outdoor pool at Peninsula Nelson Bay Motel and Serviced Apartments offers a pleasant and inviting environment. Guests appreciated the clean, fair-sized pool with a family-friendly layout and a sunny aspect facing the street. The pool area provides a nice outlook, adding to the overall relaxation experience. The pool has generally been described as nice, inviting and fresh. Despite occasional closures and maintenance, the pool's condition usually meets guests' expectations, providing a welcoming spot for relaxation and enjoyment.
Yes, Peninsula Nelson Bay Motel and Serviced Apartments has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Peninsula Nelson Bay Motel and Serviced Apartments.
No, Peninsula Nelson Bay Motel and Serviced Apartments doesn't allow dogs.
Yes, parking facilities are available at Peninsula Nelson Bay Motel and Serviced Apartments.
No, Peninsula Nelson Bay Motel and Serviced Apartments doesn't have a gym.