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Summary of reviewsHotel 2D Resort and Spa is highly regarded for its outstanding location, nestled in a serene environment near La Steaguri Beach and Lake Neptun. The tranquil setting, complemented by scenic walks and green spaces, offers a relaxing retreat away from urban hustle. Families, in particular, find the location convenient and charming with easy access to the beach, restaurants and shops.
The breakfast service is generally well-received, thanks to its varied and plentiful buffet, which accommodates various dietary needs. Despite some guests mentioning repetitive menus and crowded settings, the breakfast experience remains satisfactory with fresh and diverse options. Similarly, dinners are enjoyed for their quality and variety, especially with good fish and seafood options. The lively evening entertainment further enhances the dining experience, making it enjoyable for both adults and children.
The rooms at Hotel 2D Resort and Spa are praised for their spaciousness and cleanliness, although many suggest that renovation and modernization would enhance the overall stay. While daily cleaning and functional amenities like air conditioning are appreciated, issues with outdated fixtures and minor maintenance problems are noted. Despite these shortcomings, the hotel's commitment to cleanliness is evident, making for a comfortable stay.
The hotel excels in maintaining clean and well-kept facilities, including the common areas, bathrooms and swimming pools. Though there are minor inconsistencies, the overall cleanliness contributes positively to the guest experience. The friendly and professional staff further elevate the hotel's appeal, offering attentive service and creating a welcoming atmosphere for visitors.
Guests have mixed but generally positive feedback about the wifi and spa facilities. While the wifi could be more reliable, the spa is noted for its relaxing amenities like a jacuzzi and well-maintained pools. Limited spa appointment hours and occasional non-operational services are areas for potential improvement.
The pool area is a highlight, featuring clean and heated indoor and outdoor pools. The pleasant poolside atmosphere, complete with live music and bartenders, ensures that both children and adults have an enjoyable time. However, crowded conditions and limited sunbeds are minor drawbacks.
Parking facilities are a significant concern with limited and often overcrowded spaces. Guests have noted the inconvenience of finding parking, especially at peak times.
Families are particularly drawn to Hotel 2D Resort and Spa for its extensive entertainment options for children. A variety of activities, kiddie pools and playgrounds create a fun and engaging environment, making it a popular choice for family vacations.
In summary, Hotel 2D Resort and Spa offers an excellent combination of location, family-friendly amenities, cleanliness and friendly service. While there are areas for improvement in room maintenance and parking, the resort's positive attributes make it a commendable choice for a relaxing and enjoyable stay. Show more
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Categories
Hotel with Spa
Located in Neptun, this hotel offers spa facilities as part of its resort experience. Guests can enjoy various treatments and therapies aimed at relaxation and well-being. Its location and spa services make it a suitable choice for a spa-focused vacation.
Dog Friendly Hotel
While specific dog-friendly amenities aren't detailed, as a resort and spa, it may offer outdoor spaces suitable for dogs and cater to a relaxing stay for both owners and pets.
Hotel with Parking
This hotel offers complimentary private parking on site. It provides a family-friendly environment with free parking.
EV charging stations
Hotel with EV Charging Stations
This hotel offers EV charging stations. Located in Neptun, this resort and spa provides a relaxing stay with amenities suitable for guests with electric vehicles.
3-Star Hotel
Features free access to an outdoor pool and a seasonal indoor pool. Offers modern, air-conditioned rooms with private bathrooms and cable TV, plus free WiFi in public areas. It also includes three conference rooms and an on-site restaurant serving local and international dishes.
Hotel with Outdoor Pool
The resort offers guests access to both an outdoor pool and an indoor pool, providing swimming options regardless of the weather.
Hotel with Indoor Pool
This resort offers a semi-olympic size indoor pool with heated water, a children's pool, a spa center with various therapies, saunas, and jacuzzi.
Hotel with Heated Pool
As a resort and spa hotel, it is likely equipped with notable heated pool facilities for leisure and relaxation.
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool Outdoor Pool
Hotel with Gym
Room Types
Standard Double or Twin Room with BalconyThis room comes with a double bed or two single beds.
Please note that this type of room offers free access to indoor and outdoor pool, sauna, hot tub and fitness area.
SuiteThis suite comprises a bedroom and a living room.
Superior Double or Twin RoomThis twin/double room features a minibar, a safe, central ventilation system, cable TV and tile/marble floor. The bathroom is fitted with a hairdryer.
Double or Twin Room - Ground FloorProviding free toiletries, this twin/double room includes a private bathroom with a shower. The air-conditioned twin/double room provides a flat-screen TV, a private entrance, a minibar, a wardrobe as well as garden views.
Superior ApartmentBoasting a private entrance, this apartment features 1 living room, 1 separate bedroom and 2 bathrooms with a shower and a hairdryer. The apartment features a minibar, a tea and coffee maker, a wardrobe, a flat-screen TV, as well as sea views. The unit has 2 beds.
Guest Reviews
8.4
Very Good
Location
Nestled in a serene and picturesque environment, Hotel 2D Resort and Spa boasts an excellent location particularly favored by families. Guests rave about its proximity to La Steaguri Beach, which is only a short 5-10 minute stroll away, often described as a beautiful walk along the lake adorned with water lilies and swans.
The hotel is well-positioned near Lake Neptun, enveloped by green spaces, offering a tranquil and relaxing atmosphere. Set in a quiet area rich with greenery and next to the lake, the surroundings provide a peaceful retreat from the city hustle. The central yet serene location allows easy access to the beach, restaurants, shops and the resort center, making it an ideal spot for convenience and relaxation.
With a path to the beach through lush green areas and around scenic lakes, the picturesque pathway adds to the hotel's charm. Facilities such as indoor and outdoor pools enhance the guests' experience. Moreover, the friendly and prompt staff further complements the well-regarded location. Overall, the combination of natural beauty, proximity to the beach and easy access to amenities makes Hotel 2D Resort and Spa's location truly exceptional.
Breakfast
Hotel 2D Resort and Spa offers a breakfast experience that aligns well with a range of culinary preferences with many guests noting the diverse and rich selection available at the buffet. The spread is generally described as varied with an abundance of food and plenty of choices, catering to different tastes and dietary considerations. Many reviews highlight the quality and variety of the breakfast items, emphasizing fresh, tasty and plentiful offerings. Excellent coffee also frequently garners praise from guests.
However, some areas for improvement were noted, including occasional repetition in the daily menu and the minimal variety of certain items like bread. While the offerings are often praised for their diversity, some guests felt the selection became monotonous over multiple days. A few criticisms mentioned issues such as low-quality cold cuts and a crowded breakfast environment, which could detract from the overall experience.
Despite these few downsides, the general consensus favors the breakfast at Hotel 2D Resort and Spa, considering it to be a satisfactory and enjoyable start to the day.
Dinner
The dinner experience at 'Hotel 2D Resort and Spa' receives mixed but generally positive feedback from guests. The food is often praised for being very good, delicious and diverse. Guests appreciate the large quantities and variety available and the buffet style seems to cater to all tastes. Particularly noted are the very good fish and seafood options, adding a special touch to the dining experience.
However, some guests have noted that the menu can feel repetitive with the same varieties appearing every day and a focus on chicken and pork dishes. The limited menu, particularly for the all-inclusive options, detracts somewhat from the otherwise good quality of the food. There are also comments about the offerings being similar to cafeteria food and not quite exceptional. Despite these critiques, many guests still found the food to be good and enjoyable.
Evening entertainment enhances the overall dining experience with live concerts and music every evening on the hotel's terrace, as well as parties for children by the pool. This lively atmosphere contributes positively to the guests' dining experience, making mealtime not just about the food but also about the enjoyment and ambiance.
Rooms
The rooms at Hotel 2D Resort and Spa have received mixed reviews from guests. On the positive side, many guests have praised the rooms for being large, clean and well-maintained. Spaciousness is a recurring compliment with several rooms also offering balconies which guests found pleasant and well-furnished, providing a nice area to relax. The air conditioning and mini refrigerators were noted as functional and efficient, adding to the comfort of the rooms. Daily cleaning services, including garbage collection and towel change, were appreciated, contributing to the overall cleanliness of the premises.
However, there are several areas where the rooms fall short. Many guests felt that the rooms require renovation and modernization with some describing the decor and furniture as old and worn-out. Issues such as old mattresses, dampness, mold and unpleasant odors were frequently mentioned. The bathrooms, in particular, were often criticized for being extremely small, poorly ventilated and featuring outdated fixtures. Some guests also reported minor maintenance issues like broken shower cabins, creaky doors and malfunctioning toilets.
Noise was another concern, especially for rooms near the pool or on the ground floor, which were also described as smelling bad. Moreover, certain amenities like hairdryers, irons and televisions were notably absent in some rooms. Despite these drawbacks, the hotel management appears to maintain a good standard of cleanliness, which many guests found commendable. Overall, while the hotel offers comfortable and spacious rooms for those needing basic amenities, it could benefit from more consistent upgrades and better maintenance to enhance guest satisfaction.
Beds
The reviews of the beds at Hotel 2D Resort and Spa present a mixed picture. Many guests praised the beds, describing them as extremely comfortable and perfectly suited for a restful night’s sleep. However, there were numerous complaints regarding the comfort and condition of the mattresses and pillows. Several guests found the mattresses to be too hard, while others mentioned issues with them being too soft or lumpy. There were also reports of mattresses slipping and creaking with movement. Some guests noted the beds were old and caused discomfort like back pain and the pillows too were criticized for being of poor quality, lacking proper stuffing and support. Additionally, issues such as broken beds and uneven mattress firmness between rooms were highlighted. Overall, while the beds met expectations for a number of guests, many found them to be subpar and uncomfortable.
Cleanliness
Hotel 2D Resort and Spa generally maintains a high level of cleanliness across its various facilities. The majority of guests have praised the hotel's cleanliness, highlighting clean rooms, bathrooms, common areas and swimming pools. Daily room cleaning is a standard practice, ensuring that linens and towels are changed regularly. Guests noted that the cleanliness reaches impeccable levels throughout much of the hotel, aligning with stringent hygiene practices.
However, a few reviews pointed out some inconsistencies. Instances of inadequate bathroom cleaning, torn and stained towels and occasional unpleasant odors like moldy smells and dirty mop scents were mentioned. Some guests experienced issues with superficial cleaning, finding dust and sand in their rooms upon arrival. Despite these small lapses, the hotel overall presents a clean and welcoming environment. The cleanliness, combined with the well-maintained surroundings and friendly staff, contributes significantly to the positive guest experience.
The hotel’s efforts in renovating and maintaining its facilities also garnered appreciation, balancing its legacy feel with modern cleanliness standards. Though not without its flaws, Hotel 2D Resort and Spa generally excels in providing a clean and comfortable stay for its guests.
Staff
Hotel 2D Resort and Spa stands out for its exceptionally friendly and attentive staff, making guests' experiences notably pleasant and welcoming. Numerous mentions of the hotel's kind, supportive and professional team paint a picture of a well-mannered and courteous crew ready to assist at every step. Visitors frequently highlight the friendly reception staff, who are not only accommodating but also prompt and efficient in handling early check-ins and room selections.
The hotel's employees, from the reception to the cleaning staff, are praised for their professionalism and warmth. The diverse and courteous team is well-prepared to meet guests' needs and they are multilingual, easing communication barriers for international visitors. Special recognition is given to the restaurant staff and management, who ensure a delightful dining experience, complemented by varied and replenished food offerings.
Despite isolated instances of subpar service and unprofessional behavior from certain individuals, the overall consensus reflects a positive impression of the staff. Many guests feel a genuine sense of hospitality with team members who are not only friendly but also empathetic and respectful. This level of service contributes significantly to a comfortable and enjoyable stay, making Hotel 2D Resort and Spa commendable for its commitment to guest satisfaction.
Wi-Fi
Hotel 2D Resort and Spa offers wireless internet for its guests, though experiences with connectivity vary. While some visitors have found the wifi signal to be strong and reliable, others have noted difficulties, such as a lack of a clear password and slower speeds. Comments also mention that the internet could be improved for a more seamless experience. Despite a few negative points, the hotel does provide wireless internet access, attempting to cater to the connectivity needs of its guests.
Spa
Hotel 2D Resort and Spa offers a range of spa amenities that have garnered positive mentions from guests. Prominent features include a jacuzzi, which is included in the price of the stay, as well as both indoor and heated pools. Guests consistently praise the friendly staff who manage the spa area, highlighting a particularly great massage therapist and a well-maintained balneo treatment base.
The spa facilities are described as good overall. However, access can be challenging due to limited hours for making appointments between 09:00 and 14:00 and some services may come at an extra fee. While the indoor pool and general spa center are appreciated, it's important to note that some guests found the sauna non-operational despite the hotel's spa designation.
Overall, the spa at Hotel 2D Resort and Spa provides a satisfactory experience with some notable highlights, though certain aspects like the sauna and appointment process could benefit from improvements.
Pool
The 'Hotel 2D Resort and Spa' offers an impressive pool experience that caters well to both relaxation and fun. Guests frequently highlight the presence of two pools - one indoor and one outdoor - both of which are described as clean, well-maintained and heated. The outdoor pool is particularly noted for its cleanliness and being well-kept with some reviews expressing admiration for its superb condition and pleasant surroundings.
The indoor pool also receives positive remarks with several guests appreciating the warm water and the overall cleanliness of the facilities. The resort ensures that the pools are well-maintained, contributing to a pleasant experience for all visitors.
Guests often enjoyed the poolside atmosphere, which includes friendly bartenders, live music and a relaxing environment. Children are not left out with dedicated kids' activities and fun elements like a kids' fun center and a Jacuzzi area.
However, some reviews indicate areas for improvement. The pool area can become crowded with limited sunbeds available at the beach and some guests mentioned issues with the outer slabs being very slippery. The drink selection at the pool bar could be expanded and the outdoor pool occasionally felt too cold for some guests.
Overall, the swimming pool facilities at 'Hotel 2D Resort and Spa' are a strong aspect of the resort with well-maintained, clean pools that provide a refreshing and enjoyable experience for guests.
Parking
Hotel 2D Resort and Spa has mixed reviews concerning its parking facilities. Many guests found the parking to be convenient and appreciated its accessibility. However, there are significant concerns about the availability and adequacy of the parking spaces. The parking lot is frequently overcrowded with many guests unable to find a spot. With only around 20 parking spots for 200-250 rooms, space is a common issue, prompting some guests to park on the street or in inconvenient locations. The lot itself is sometimes described as dirty and there are complaints about low lighting, making it less ideal for late-night returns. Additionally, there are instances when parking is available only at an extra cost, adding to the inconvenience for some guests.
Family
Located in a prime spot ideal for families with children, Hotel 2D Resort and Spa offers a variety of engaging activities for kids that ensure a delightful stay for both children and parents. The hotel is lauded for its extensive entertainment options with evening programs and animated events that cater to both children and adults. The children’s shows and synchronized activities keep the young ones entertained and there’s plenty for kids to do throughout their stay.
Guests consistently highlight the family-friendly atmosphere and the attentive, family-oriented staff. Most reviews recommend the hotel especially for families, noting the extensive children’s programs available, even observed by those without kids. The property features a kiddie pool and a dedicated children’s playground, making it an excellent choice for a family vacation. Overall, the family-friendly ambiance and diverse activities make Hotel 2D Resort and Spa a top pick for families seeking a fun and engaging holiday experience. Many visitors express their intention to return for a longer stay, underscoring the resort's appeal to families.
3 Star
Hotel 2D Resort and Spa has earned appreciation from guests for its respectful treatment of clients and a commendable quality-price ratio. Many visitors feel that the value provided often exceeds their expectations for a three-star hotel. The amenities available are generally praised as appropriate for its rating category.
However, there are some notable criticisms primarily centered around the accommodations provided in the three-star rooms. Several reviews mention that these rooms are too small and do not meet the expectations set by other aspects of the hotel. Additionally, the lack of an elevator in the three-star buildings has been a point of inconvenience for guests.
Despite some negative feedback about the room sizes and certain amenities, guests overall recognize the effort made by the hotel to provide good service and facilities that align with its official rating.
Heated Pool
Hotel 2D Resort and Spa offers guests the comfort of a heated indoor pool with water temperatures consistent at 30 degrees Celsius. Several reviews highlight the availability of an indoor heated pool with warm water, providing a pleasant experience. Despite its smaller size, the heated pool is noted positively. Additionally, there is access to a Jacuzzi, though some have mentioned colder temperatures. The resort also features an outdoor pool, but guests should be aware it is not heated and may have a strong chlorine smell. Overall, the heated pools at the hotel have been appreciated for their warmth and availability.
Outdoor Pool
The outdoor pool at Hotel 2D Resort and Spa receives generally positive feedback from guests. Visitors appreciate its cleanliness and warmth, contributing to an enjoyable swimming experience. Described as a good and super pool, it offers both relaxation and fun. The availability of a bar and snacks by the pool is an added convenience, although some guests feel that the selection and quality of drinks could be improved. Despite these criticisms, the outdoor pool remains a well-liked feature of the hotel, providing a pleasant setting for leisure and recreation.
Indoor Pool
The indoor pool at Hotel 2D Resort and Spa consistently garners positive feedback from its guests. It's described as large, clean and well-maintained, offering a pleasant and warm swimming experience. The pool is heated, ensuring a comfortable swim regardless of the weather outside. Visitors appreciate the warmer temperature and the overall cleanliness of the pool area. The hotel features both an indoor and an outdoor pool, along with a jacuzzi, providing a range of options for relaxation. Overall, the indoor pool is a highlight for many guests, contributing to a satisfying stay at the hotel with no major complaints noted about this facility.
Dog Friendly
Hotel 2D Resort and Spa has made a commendable effort to be inclusive for guests traveling with pets. The establishment charges a daily fee for pets, which ensures that those bringing their furry friends are catered to properly. Many visitors have appreciated the pet-friendly policy, highlighting it as a significant advantage of the hotel. It is a family-friendly and dog-friendly environment, making it a suitable choice for those who want to enjoy a vacation without leaving their pets behind.
The hotel has certain rules, such as allowing pets only in specific areas and prohibiting them near the pool, ensuring a balanced environment for all guests. While some reviewers noted instances like finding dog hairs or confusion when locating rooms, the overall sentiment remains positive towards the pet policies. However, a notable concern was about leaving a pet locked in a closet, suggesting there may be some areas where the hotel can improve in its pet accommodations.
All things considered, Hotel 2D Resort and Spa stands out for its welcoming approach to pets, making it a good option for travelers who include their four-legged family members in their travel plans.
Yes, Hotel 2D Resort and Spa has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Outdoor Pool.
Yes, a spa is available at Hotel 2D Resort and Spa.
Yes, Hotel 2D Resort and Spa welcomes dogs.
Yes, parking facilities are available at Hotel 2D Resort and Spa.