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Summary of reviewsHotel Plaza Cavana in Nerja is highly regarded for its superb location, nestled in the heart of the city near the vibrant square and just a short walk from the beach. Guests consistently praise the hotel for its prime spot, making it an ideal base for exploring the town’s lively atmosphere, local attractions, bars, restaurants and shops. The rooftop pool, offering stunning views over the city and sea, is a particular highlight, providing a tranquil retreat after a day of sightseeing.
The hotel’s cleanliness and well-maintained facilities receive exceptional commendations. Rooms are described as spotless, spacious and equipped with modern amenities. Bathrooms, some with spa baths, are large and add a touch of luxury. Despite minor issues such as musty smells or noise from communal areas, the overwhelmingly positive feedback on cleanliness and comfort cements the hotel’s reputation as a reliable choice.
The breakfast buffet at Hotel Plaza Cavana is noted for its extensive variety and value, catering well to different tastes with both sweet and savory options. While there are suggestions for improvement – particularly regarding fresh fruit selection and ensuring food remains hot – the overall sentiment remains positive.
Staff at Hotel Plaza Cavana stand out for their friendliness and exceptional service. Described as professional, courteous and dedicated, the personnel significantly enhance the guest experience. The attentive service, particularly at reception and pool areas, is frequently highlighted, ensuring that visitors feel welcome and satisfied throughout their stay.
While many guests find the beds and pillows comfortable, a few mention that the mattresses can be too firm and pillows are not uniformly liked. Nonetheless, the general feedback leans towards a restful and comfortable sleep experience.
The rooftop pool area is a major draw, lauded for its cleanliness and scenic views. Although the pool is small, it is appreciated for its cozy, peaceful ambiance, complemented by a rooftop bar and sun loungers that make it a prime relaxation spot.
However, the hotel’s Wi-Fi service is a significant area for improvement with numerous guests reporting it as unreliable and slow. Additionally, parking presents challenges due to narrow spaces suitable only for small cars with some guests having to utilize nearby paid car parks.
In summary, Hotel Plaza Cavana excels in location, cleanliness and staff service, making it a highly recommended option for travelers. Areas for improvement include Wi-Fi reliability and parking facilities, yet these issues do not significantly detract from the overall positive guest experience. Show more
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Categories
Family Friendly Hotel
This hotel is located near Balcón de Europa and overlooks the sea, making it ideal for families seeking a scenic and central location. It is situated close to Playa De La Torrecilla Beach.
Hotel near Nightlife Spots
Situated on Plaza Cavana, this hotel is steps away from the Balcón de Europa and its lively atmosphere. The proximity to numerous bars and restaurants makes it ideal for guests seeking nightlife. The central location ensures easy access to various entertainment venues.
Hotel with Swimming Pool
This hotel features a rooftop pool and terrace with stunning views over the city and the sea. The rooftop bar and snack corner provide convenient refreshments.
Rooftop Pool Panoramic View Pool Outdoor Pool
Business Hotel
The hotel has 39 guest rooms and a conference room suitable for business events. It is located in the heart of Nerja, close to the Balcón de Europa.
Hotel with Parking
Provides parking facilities for guests. Offers a convenient parking solution for those arriving by car. Parking adds to the overall positive experience.
Accessible Hotel
This hotel has accessibility features and private parking accessed by lift.
3-Star Hotel
This hotel is situated next to Balcón de Europa and offers air-conditioned rooms with city views. It is centrally located, within walking distance of the beach and other attractions. It features air-conditioned rooms, an outdoor swimming pool and a private swimming pool.
Hotel with Rooftop Pool
Features a rooftop pool with views of Nerja's coastline and mountains. The pool area provides a relaxing and intimate setting. Guests can enjoy the stunning natural beauty of the area.
Hotel Taking Steps Towards Sustainability
Hotel with Outdoor Pool
Hotel with Panoramic View Pool
Room Types
Comfort Double or Twin RoomThese air-conditioned rooms come with a TV and a mini fridge. A safety deposit box is available at an extra charge. The private bathroom comes with a hairdryer.
Bed preferences are on request and cannot be guaranteed.
Triple RoomAir-conditioned rooms with a TV and safe. The private bathroom comes with a hairdryer.
Family Room (4 Adults)Air-conditioned rooms with a TV and safe. The private bathroom comes with a hairdryer.
This room has 4 single beds.
Double or Twin Room with TerraceOpening onto a terrace with sunbeds and city views, this air-conditioned room has a TV and a mini fridge. A safety deposit box is available at an extra charge. The private bathroom comes with a hairdryer.
This room is located on the hotel's top floor and is accessed by flights of stairs.
Bed preferences are on request and cannot be guaranteed.
Double or Twin Room with ViewFeaturing city views, this air-conditioned room has a TV and small fridge. A safety deposit box is available at an extra charge. The private bathroom comes with a hairdryer.
Bed preferences are on request and cannot be guaranteed.
Single RoomThis air-conditioned single room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a balcony with city views.
Twin RoomThis air-conditioned twin room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a balcony with city views. The unit has 2 beds.
Twin Room with ViewThis air-conditioned twin room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a balcony with city views. The unit has 2 beds.
Double Room with Spa Bath - Romantic PackageThis room rate includes a bottle of Cava and chocolates.
Double or Twin Room with Swimming Pool AccessOffering free toiletries, this twin/double room includes a private bathroom with a shower and a hairdryer. The air-conditioned twin/double room offers a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a wardrobe as well as sea views. The unit offers 1 bed.
Double or Twin Room with TerraceThis air-conditioned twin/double room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a terrace with sea views. The unit has 1 bed.
Twin Room with TerraceThis air-conditioned twin room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a terrace with mountain views. The unit has 1 bed.
Small Double RoomOffering free toiletries, this double room includes a private bathroom with a bath and a hairdryer. The air-conditioned double room offers a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a wardrobe as well as garden views. The unit offers 1 bed.
About Hotel Plaza Cavana
License: H/MA/01321
Guest Reviews
8.7
Very Good
Location
Hotel Plaza Cavana is a true gem nestled in the heart of Nerja, offering an unbeatable location that consistently receives high praise from guests. Its prime spot on a lovely, vibrant square places visitors right in the center of the action with the beach just a short walk away. The hotel's location is described as exceptional, superb and perfect, providing easy access to numerous bars, restaurants, shops and key attractions like the Balcony of Europe.
Guests particularly appreciate the hotel's convenience for exploring the town on foot, immersing themselves in the lively atmosphere while enjoying the soundproofed, calm interiors. Adding to the appeal is a rooftop pool with stunning views over the city and the sea, providing a peaceful retreat after a day of sightseeing.
Overall, Hotel Plaza Cavana’s central and practical location, combined with great facilities and cleanliness, makes it a fantastic choice for those looking to stay in the heart of Nerja.
Breakfast
The breakfast at Hotel Plaza Cavana has garnered mixed reviews from guests, but there are several recurring positive themes. Many appreciated the extensive and varied buffet-style offering, mentioning it catered well to different tastes, including a sweet and savory selection. The breakfast is often described as great with a good value for money and the service provided by the staff is frequently highlighted as excellent.
However, there are some areas where guests felt the breakfast could improve. The selection of fresh fruit was considered lacking by some and there were specific mentions of the cooked food being served cold and seemingly left in containers for too long. Guests with gluten-free dietary requirements found the selection limited, despite the availability of gluten-free bread. Some also felt the price of the breakfast was on the higher side.
Overall, while the breakfast at Hotel Plaza Cavana is enjoyed by many for its variety and quality, there are notable suggestions for improvements in certain areas to enhance the overall guest experience.
Rooms
Hotel Plaza Cavana features rooms that stand out for their cleanliness, spaciousness and modern design. Many guests appreciate the comfort of the beds and pillows, highlighting the rooms' cleanliness and daily upkeep. The hotel offers rooms with beautiful patios and small terraces, adding a touch of charm. The bathrooms are large with some even featuring a spa bath for added luxury.
While most rooms are spacious and immaculate, a few guests noted minor inconveniences such as a musty smell in some rooms, limited electrical outlets and noise from communal areas or the square. Additionally, a few reviews mentioned that some mattresses were a bit hard and family rooms could feel cramped with four beds in a row. Despite these issues, the consistently positive remarks about the staff, location and clean, comfortable accommodations make Hotel Plaza Cavana a solid choice for travelers looking for reliability and comfort in their hotel stay.
Beds
The beds at Hotel Plaza Cavana generally garnered positive feedback from guests with many praising them as comfortable and extremely comfortable. The hotel boasts a variety of nice beds with some guests noting that they did not have to contend with any sofa beds, ensuring everyone had their own proper bed. Some did mention that the mattresses could be a bit hard and the pillows were not universally comfortable, but overall, many found the beds and pillows to be good or super comfy. A few comments indicated that the beds didn't entirely meet their expectations in terms of comfort, yet the prevailing sentiment highlights a restful experience for most visitors.
Cleanliness
Hotel Plaza Cavana stands out for its exceptional cleanliness and well-maintained facilities, making it a top choice for travelers seeking pristine accommodations. Guest reviews consistently highlight that the hotel is spotlessly clean with rooms described as immaculately kept, bright and comfortable. Reviews also mention that everything is well-maintained, ensuring that all amenities function perfectly.
Furthermore, the hotel boasts superb rooms, complete with modern facilities and spacious bathrooms, some even featuring spa baths. The rooftop pool adds an extra touch of luxury while maintaining the same high standards of cleanliness observed throughout the hotel.
The staff at Hotel Plaza Cavana are frequently praised for their politeness, attentiveness and helpfulness, contributing to the overall high level of hygiene and comfort. Even during the pandemic, the hotel has enforced rigorous cleanliness measures, ensuring the safety and well-being of its guests.
Located centrally, the hotel combines convenience with an exceptionally clean and welcoming environment, making it a highly recommended option for travelers.
Staff
Hotel Plaza Cavana consistently garners high praise for its exceptional staff. Across numerous reviews, guests highlight the hotel's friendly and helpful personnel, who significantly enhance the overall experience. The staff is frequently described as accommodating, attentive and willing to go above and beyond to meet guests' needs. Their warm and welcoming nature creates a pleasant atmosphere, contributing to memorable stays.
Multiple guests mention the staff's readiness to provide assistance with several noting the ease of late checkouts and the attentive service at the pool and café areas. The reception staff, in particular, receive commendations for their friendliness and willingness to assist with any inquiries.
Overall, the feedback underscores a team that is not only professional and courteous but genuinely dedicated to ensuring that each guest has a delightful stay. The excellent location of the hotel is often mentioned alongside the staff's high-quality service, making Hotel Plaza Cavana a standout choice for those seeking friendly and accommodating hospitality.
Wi-Fi
Guests staying at Hotel Plaza Cavana have expressed significant disappointment with the hotel's Wi-Fi service. The internet connection was frequently unreliable with many reporting it as being slow or entirely non-functional during their stay. This issue appeared to persist not only in rooms but also in public areas such as by the pool. Several guests noted that the Wi-Fi was down for multiple days, severely impacting their experience. Overall, the consistency and reliability of the Wi-Fi at Hotel Plaza Cavana have been highlighted as an area needing substantial improvement.
Pool
Hotel Plaza Cavana features a rooftop pool and terrace that consistently impresses guests with its stunning views over the city and the sea. Descriptions of the pool area frequently highlight its cleanliness and appealing atmosphere. The rooftop bar and snack corner provide convenient refreshments, adding to the relaxing environment. Though the pool is small, it is cozy, peaceful and contributes significantly to the hotel’s charm. Situated just a few meters from the beach and the famous Balcony of Europe, the location offers the added convenience of being close to attractions while still providing a tranquil retreat. The rooftop terrace, equipped with sun loungers and a solarium, is often referred to as lovely and even dreamlike, making it a favored spot for relaxation and leisure. The hotel's dedication to good service and attention from the staff further enhances the overall pool experience.
Parking
Hotel Plaza Cavana, while offering a range of amenities, seems to struggle with its parking facilities. Guests repeatedly mention that parking is difficult and only suitable for small cars, often highlighting that larger vehicles have trouble navigating the narrow garage entrance and limited space. There are reports of the hotel's garage being out of service or full, necessitating the use of nearby paid car parks which are just a short walk away. The hotel’s parking system, although effective, requires guests to leave their car keys for the hotel staff to manage the tight spaces. Despite these challenges, there are convenient central parking options behind the hotel for those who prefer not to deal with the hotel's restrictive parking facilities.
Yes, Hotel Plaza Cavana has pool(s) that belong to one or more of the following categories: Rooftop Pool, Panoramic View Pool, Outdoor Pool.
No, a spa isn't available at Hotel Plaza Cavana.
No, Hotel Plaza Cavana doesn't allow dogs.
Yes, parking facilities are available at Hotel Plaza Cavana.