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Summary of reviews'Mena Plaza' in Nerja consistently receives positive reviews across several categories, distinguishing itself as a highly favorable choice for visitors. The hotel’s central location is frequently highlighted as a prime advantage, offering easy access to key attractions such as the Balcón de Europa, various beaches, shops, bars and restaurants. Guests appreciate the pleasant balance between being in the heart of town and the tranquility afforded by its tucked-away position. The rooftop pool, noted for its picturesque views of the town and sea, enhances the overall appeal.
The breakfast at Mena Plaza is another well-received aspect, praised for its variety, quality and value. Guests enjoy a comprehensive selection of fresh and well-prepared options, served with friendly and attentive service. While there are minor critiques regarding variety and temperature, the overall experience remains positive.
Dining experiences extend to the hotel's attached café and bar, which provide delicious food at reasonable prices. Guests favor the all-day availability and friendly service, though some noise and occasional unavailability of the pool café/bar are noted. Nonetheless, the convenience and quality of the adjoining facilities are well-appreciated.
Rooms at Mena Plaza are celebrated for their cleanliness, size and comfort. Spacious accommodations often feature balconies with attractive views, adding to the pleasant experience. The staff's cleanliness and maintenance efforts are frequently recognized, ensuring a spotless environment throughout the hotel. Although there are occasional mentions of noise and minor issues with room amenities, the consensus reflects excellent value for money.
The staff at Mena Plaza are frequently commended for their friendliness, helpfulness and professionalism. Personal interactions are often highlighted as going above and beyond, creating a warm and welcoming atmosphere for guests.
Positive feedback extends to the hotel's complimentary Wi-Fi service, valued for its reliability and strong connection. Similarly, the rooftop pool with its stunning views and clean facilities, is a standout feature, offering a perfect spot for relaxation.
Parking facilities at Mena Plaza receive praise for their convenient, secure nature, although navigating parking, especially during peak times, can be a challenge. Nevertheless, guests find the investment in private parking worthwhile for its ease and safety.
Family accommodations provide spacious, comfortable and clean rooms, adding to the hotel's appeal for family holidays. Despite some minor noise disturbances, the hotel's environment remains conducive to family-friendly stays.
Lastly, while the hotel's central location is ideal for exploring nightlife with numerous nearby bars and restaurants, it does come with downsides such as noise disturbances. Despite these minor issues, the hotel’s cleanliness and welcoming staff help maintain a positive atmosphere for guests.
In summary, Mena Plaza excels in providing a clean, comfortable and centrally located stay in Nerja, highlighted by excellent service, good dining options and family-friendly accommodations. Show more
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Categories
Family Friendly Hotel
This hotel provides modern rooms and quick access to Balcón de Europa. Its central location makes it convenient for families to explore the city.
Hotel near Nightlife Spots
Located on Plaza de España, this hotel is centrally located and within easy reach of Nerja's nightlife. It's a short walk to Plaza Tutti Frutti and Calle Antonio Millón, known for their concentration of bars and clubs. The central location provides convenient access to various entertainment options.
Hotel with Swimming Pool
This hotel has a rooftop pool that offers stunning views and well-maintained facilities. It's ideally located to cool off and relax while enjoying panoramic vistas.
Outdoor Pool
Location of the pool:Outdoor pool
When is the pool open?All year
Opening hours:09:30 - 21:00
The pool also has:
Pool bar
Jacuzzi / Hot tub / Bubbling whirlpool
Around the pool, there are also available:
Sunbeds
Umbrellas
The water of the pool is sanitized using:
Chlorine
Are there written rules guests should follow before entering the pool?No
Is the pool accessible to persons with disabilities?Yes
Provides parking facilities for guests. Offers a convenient parking solution for those arriving by car. Parking adds to the overall positive experience.
3-Star Hotel
The hotel features an outdoor swimming pool, concierge service and a solarium. It is located in the Caletilla Beach district.
Hotel with Outdoor Pool
This hotel features an outdoor pool and a rooftop pool that offers sea views, providing diverse swimming environments. It also includes a seasonal outdoor pool area, offering flexibility for guests throughout the year.
Cheap Hotel
Room Types
Double or Twin RoomThis room is tastefully decorated and comes with free Wi-Fi and satellite TV. There is also a private bathroom, air conditioning/heating and a minibar. This room has a small balcony or terrace.
Two-Bedroom Apartment (4 Adults)This air-conditioned apartment features a double bedroom, a twin bedroom and a spacious lounge with flat-screen satellite TV. It also has a large terrace. The kitchen includes an oven, ceramic hob and a dishwasher.
Bed linen and towels are included. For stays of 7 nights or more, bed linen is changed once a week.
Please note that breakfast is not included in the rate.
Guests have free access to the Hotel Mena Plaza's facilities.
Family RoomThis air-conditioned room is made up of 2 separate bedrooms and 2 bathrooms. Each bedroom comes with a TV and a small fridge.
Superior Double or Twin Room with Terrace
About Mena Plaza
License: H/MA/01869
Guest Reviews
8.9
Excellent
Location
Mena Plaza in Nerja garners high praise for its superb central location. Guests consistently highlight the hotel’s ideal positioning right in the heart of the town with close proximity to major attractions such as the Balcón de Europa and various beaches. The location affords guests the convenience of being steps away from shops, bars, restaurants and the sea, making it easy to explore the vibrant life of Nerja on foot.
The hotel is noted for being tucked away in a peaceful area while still providing immediate access to the bustling tourist spots. Visitors appreciate the tranquility, despite its centrality. The rooftop pool offers picturesque views of the town and the sea, further enhancing the appeal of its excellent location.
With spotless cleanliness and a modern ambiance, Mena Plaza offers great value for money, boasting qualities that belie its 2-star rating. The friendly, attentive staff and the well-maintained facilities add to the overall positive experience of staying here. Ideal for both rest and exploration, Mena Plaza stands out as a prime choice for visitors looking for convenience and comfort in the charming town of Nerja.
Breakfast
The breakfast experience at Mena Plaza Hotel has garnered largely positive feedback from guests. Many reviewers appreciated the convenience and quality of the breakfast served at the attached café and cafeteria. Frequent mentions include "very good breakfast," "excellent selection," and "delicious breakfasts," highlighting the variety and quality offered, such as fresh fruit, continental options and well-prepared dishes. Value for money is universally praised with numerous reviewers noting the affordability and quality of the meals.
The breakfast was commendably varied and plentiful with descriptors such as "comprehensive breakfast" and "fantastic choice." Guests appreciated the wide selection, including both hot and cold items, despite occasional mentions that items like hot food could have been warmer. The attentive, friendly service during breakfast was frequently noted, adding to overall positive guest experiences.
However, some guests had less favorable experiences, citing issues such as limited choices, occasional lack of variety and breakfast items occasionally being cold or not replenished timely. Despite these critiques, the overall tone of the reviews points to a satisfying breakfast experience that aligns well with the expectations for the price and convenience offered.
In summary, most guests found the breakfast at Mena Plaza to be a highlight of their stay, enjoying a varied, delicious and good value for money meal with the friendly service enhancing the experience.
Dinner
Mena Plaza offers an excellent dining experience with many guests praising the attached cafe and bar for their quality and convenience. The food at the bar is consistently described as delicious with good quality and great value. Visitors commend the variety of food and drink options available and the friendly, accommodating service at the bar and restaurant is frequently mentioned. The onsite restaurant is noted for its reasonable prices compared to other establishments, making it a favorable choice for meals.
Guests particularly enjoy the breakfast served on the terrace, alongside a superb cafe downstairs that's perfect for brunch. The hotel's café is recognized for being open all day, even on special occasions like New Year's Eve, adding to its appeal.
While there are no specific dinners offered by the hotel itself, the adjoining facilities more than make up for it with brilliant food and a welcoming atmosphere. The outdoor area is mentioned as a pleasant spot for enjoying meals and drinks. Visitors also highlight the ease of accessing nearby restaurants and bars by foot, making it a convenient location for dining out.
Occasionally, there were comments about the noise at night and the pool cafe/bar not being open, but overall, the dining experience at Mena Plaza garners strong positive feedback with guests appreciating the quality of food and the friendly service.
Rooms
Mena Plaza receives largely positive feedback for its rooms from guests who appreciate their cleanliness, size and comfort. The hotel offers spacious rooms, some equipped with balconies providing views of the plaza or sea and is praised for being very clean and modern. Many guests found the beds comfortable, although a few mentioned they could be improved. The rooms are described as bright, airy and well-maintained with regular cleaning services keeping them immaculate.
The hotel's location is highlighted as a significant advantage with easy access to local attractions and beautiful views from some rooms. Guests also enjoy the added amenities such as a mini fridge and functional air conditioning. However, there are mentions of noise issues, particularly from rooms facing the plaza or with poor insulation. Some reviews also note issues with furniture and appliances, such as small TVs, non-working fridges and faulty hairdryers.
Overall, the general consensus is that Mena Plaza offers great value for money with spacious, clean and comfortable rooms, making it a reliable choice for those visiting the area. The friendly and attentive staff further enhance the guest experience, despite some minor drawbacks with room facilities and noise.
Beds
When it comes to the beds at Mena Plaza, guest opinions are a mixed bag. Many guests have praised the beds for being super comfortable with some even describing them as amazing and very comfy. Several reviews mention that the mattresses are perfect and rooms spacious, providing a good night's sleep. Additional comments highlight that the beds were neither too soft nor too hard and some even received extra comfort with an additional mattress.
However, not all reviews sing praises. Some guests found the beds to be too firm, rock-hard or lumpy. Issues such as sliding beds, mattresses needing replacement and even discomfort due to springs poking through were cited. There were also mentions of beds being too light and moving across the room too easily, while others noted that the beds did not always come properly made with fitted sheets not fully stretched.
Pillows received criticism too, often described as flat, too soft or uncomfortable, contributing to sleep disturbances. Some beds also appeared to be too short for taller guests and there were mentions of twin beds being pushed together instead of a double bed. Despite these drawbacks, a significant number of guests still found the beds to be comfortable overall, making it clear that personal preferences varied widely among the reviewers.
Cleanliness
Nestled in a prime location, Mena Plaza stands out for its exceptional cleanliness, which is a common highlight among guests. The rooms are frequently described as very clean, spacious and comfortable with many noting that they are cleaned daily. Public areas and facilities throughout the hotel also receive high praise for being spotlessly clean and well-maintained. Guests appreciate the fresh, modern furnishings and the overall impeccable hygiene of the establishment. The cleaning service is often remarked as fantastic with staff ensuring that both rooms and common areas are kept in pristine condition. For those seeking a welcoming, well-located and impeccably clean place to stay, Mena Plaza appears to be a top choice.
Staff
The reviews for 'Mena Plaza' emphasize overwhelmingly positive impressions of the hotel's staff, frequently highlighting their friendliness, helpfulness and professionalism. Guests repeatedly noted the kindness and welcoming nature of the reception staff with many guests mentioning specific individuals who went above and beyond, such as a young lady at the reception who was particularly excellent and accommodating and a notably friendly and approachable receptionist named Tony.
The overall atmosphere created by the staff is described as warm, attentive and informative, making interactions pleasant and smooth. Guests mentioned that the staff's efforts to assist with services like ordering taxis, providing efficient check-in and being responsive to issues were highly appreciated.
While the majority of the feedback was glowing, a few guests did report experiences with less friendly staff, particularly in the café and breakfast services. Nonetheless, these instances were rare and did not significantly detract from the overwhelmingly positive sentiment.
In summary, the staff at 'Mena Plaza' are frequently lauded for their excellent customer service, creating a welcoming environment that greatly enhances the guest experience. Their professional yet congenial manner consistently leaves a lasting positive impression on visitors.
Wi-Fi
Mena Plaza has garnered positive feedback when it comes to its Wi-Fi service. Guests have often cited good WiFi throughout the hotel, mentioning its reliable and strong internet connection as a notable plus. The Wi-Fi is generally described as high quality and functional with many appreciating that it is available at no additional cost. Despite some isolated reports of inconsistency and sluggishness, the Wi-Fi usually performs well for both connecting and streaming platforms. Many guests have found it to be excellent with reliable coverage even in the rooms. While there are occasional stability issues, overall, the Wi-Fi service at Mena Plaza meets the expectations of most travelers, making it a convenient aspect of their stay.
Pool
The rooftop pool at Mena Plaza is a standout feature, frequently praised by guests for its stunning views and well-maintained facilities. Described as a real bonus and fantastic, this pool offers an ideal spot to cool off and relax while enjoying panoramic vistas. Most guests appreciated its clean and lovely space, often highlighting the superb and beautiful nature of the pool area. The rooftop jacuzzi also receives favorable mentions, providing an added touch of luxury.
Despite its many praises, some noted that the pool area is small and can get busy with limited sun beds available. Additionally, a few reviews mentioned the pool being unheated, making it less ideal for winter use. The atmosphere on the rooftop has occasionally been described as harsh, but overall, the positive feedback on the pool’s beauty and the magnificent views far outweigh these minor drawbacks.
The presence of free towels and a pool bar adds to the convenience and enjoyment. Kids and adults alike seem to find the rooftop pool at Mena Plaza a delightful amenity, offering a perfect blend of relaxation and scenic pleasure in the heart of Nerja.
Parking
Nestled in a lively area, Mena Plaza offers a variety of parking solutions that cater to guests seeking convenience and security. The hotel features private, underground parking directly accessible from the premises, priced at 12 euros per day. This secure and practical option ensures peace of mind for those traveling by car. The underground facility is noted for being easy to navigate with direct elevator access to the hotel, making it highly convenient for guests.
For those preferring other options, there's municipal parking available nearby, although it can be quite challenging to find a free spot, often requiring significant time to secure. Guests frequently highlight the convenience of paying for the hotel's private parking due to the difficulty in finding street parking in the area. Despite the additional cost, many find it worth the investment for its safety and direct access to the hotel.
Some reviews mentioned the complexity of accessing the parking during peak times due to road closures, but the hotel staff is attentive in guiding guests through the process. While the parking experience can be somewhat of an adventure initially, it generally becomes straightforward after the first attempt.
Overall, Mena Plaza's parking facilities receive positive feedback for their secure, convenient and practical nature, making it an advantageous feature for guests driving to the hotel.
Family
Mena Plaza offers a variety of options that are ideal for families planning a holiday. With spacious and comfortable family rooms that often include multiple bedrooms and bathrooms, the accommodations are well-suited for larger groups. The rooms are praised for their cleanliness, regular upkeep and features such as private balconies and terraces which add an extra touch of relaxation.
The hotel's central location, close to numerous restaurants and bars, is perfect for families wanting easy access to dining and entertainment options. Despite the liveliness of the surrounding area, the hotel also provides a quiet pool area for those looking to unwind.
However, guests should be aware of some minor drawbacks, such as noise from children playing late into the night or frequent children's parties. Despite this, Mena Plaza remains a great option for family breaks with its family-oriented environment, spacious accommodations and convenient location making it a popular choice for a family-friendly stay.
Nightlife
Mena Plaza boasts an unbeatable, very central location that is right in the middle of everything. It offers easy access to the beach, shopping streets and a plethora of restaurants and bars. Positioned at the foot of the square and conveniently near the famous Balcony of Europe, guests will find themselves in the heart of the action. The area is popular and well-situated for nightlife with numerous bustling bars and crowded restaurants within walking distance.
However, the lively surroundings come with some downsides. The vibrant nightlife can result in noise disturbances with very crowded bars and returning noisy, drunken guests affecting the hotel's tranquility. The hotel acoustics do not fully shield from the night-time commotion, making it challenging to sleep properly due to the constant noise. Additionally, early morning cleaning activities can add to the disturbances.
Despite the noise issues, the clean and friendly staff at the hotel help to maintain a welcoming atmosphere. The hotel's restaurant and cafe downstairs offer convenient dining options in-house, complementing the vibrant external dining scene. Travelers seeking a bustling nightlife with convenient access to various amenities will find Mena Plaza an ideal spot.
Business
Mena Plaza has garnered a favorable reputation amongst business travelers who appreciate the hotel's business-friendly amenities and facilities. The excellent WiFi and good value for money stand out as key positives, ensuring seamless connectivity and cost efficiency for guests. The hotel offers a business center, ideal for those requiring professional workspaces, complemented by offices that are described as clean, modern and user-friendly, aiding focus.
The warm welcome and spacious rooms contribute to a comfortable stay, while the reception area impresses with its spacious and bright ambiance. Professionalism shines through in every corner of Mena Plaza, from the exceptional reception service to the diligent efforts of the cleaning and restaurant staff.
The hotel balances a busy atmosphere with pockets of quiet, making it suitable for various working styles. Guests note that the staff are responsive and helpful with business queries at all hours, ensuring smooth operations for professionals on the go. Overall, Mena Plaza receives high recommendations from business travelers seeking an efficient and welcoming environment.
Outdoor Pool
Mena Plaza’s outdoor pool, situated on the rooftop, is frequently highlighted as a standout feature among guests. Described as lovely, fantastic and even amazing, the rooftop pool offers a serene space for sunbathing and relaxation with stunning views of the plaza and mountains. Many reviewers appreciate the added bonus of the pool and jacuzzi combination, noting their excellent maintenance and the pool area’s overall aesthetic beauty. Although the pool is noted to be on the smaller side and occasionally a bit too cold for some, it consistently adds a unique charm to the hotel’s rooftop terrace. This terrace is equipped with a solarium and a bar, making it a great spot to unwind. Despite a few minor complaints about the noise from the pool filter and limited sun beds, the rooftop pool area remains a beloved feature that enhances the overall guest experience at Mena Plaza.
Yes, Mena Plaza has pool(s) that belong to one or more of the following categories: Outdoor Pool. For more information, read the answers to the Pool questionnaire
No, a spa isn't available at Mena Plaza.
No, Mena Plaza doesn't allow dogs.
Yes, parking facilities are available at Mena Plaza.