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Summary of reviewsHotel Jahnke, situated centrally in Neubrandenburg, enjoys high praise for its prime location. Easily accessible by foot and car, it provides close proximity to the market square, the university and Lake Tollense, making it an ideal base for both business travelers and tourists.
The breakfast at Hotel Jahnke is well-regarded for its quality and variety. Guests often describe it as good, very good or even delicious with fresh rolls and tasty scrambled and fried eggs being highlights. The breakfast room's cleanliness and the friendly staff enhance the dining experience, despite occasional critiques about the selection appearing limited.
Room cleanliness at the hotel is frequently commended, although there are mixed reviews about their state. While many find the rooms and bathrooms well-maintained and comfortable, others note that some areas could benefit from refurbishment. Concerns about outdated décor, minor maintenance issues and occasional musty smells are mentioned, but overall cleanliness remains a consistent positive.
The staff at Hotel Jahnke receive numerous accolades for their friendliness, attentiveness and helpfulness. Guests particularly appreciate the welcoming demeanor of the team and their readiness to assist, contributing significantly to the overall positive experience.
Parking is another plus with guests finding the free parking spaces convenient and accessible, although availability can sometimes be limited. The comfort of the beds is largely praised with many guests describing them as very comfortable and conducive to a restful stay, despite a few reports of worn-out mattresses and overly soft pillows.
However, accessibility poses significant challenges for guests with disabilities, as the hotel's reception and rooms are mainly reachable via stairs. Elevator issues are a recurring problem with reports of it being out of order frequently, complicating stays for those needing accessible facilities.
Overall, Hotel Jahnke provides a centrally located and comfortable stay with excellent staff service and a satisfying breakfast, although some areas could benefit from updates and improved accessibility. Show more
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Categories
Hotel with Parking
Hotel Jahnke provides free on-site parking for its guests. This offers convenient parking directly at the hotel.
Dog Friendly Hotel
Accessible Hotel
Room Types
Standard Single RoomThis room offers a TV, desk, free WiFi and a private bathroom with shower.
Double or Twin RoomThis room offers a TV, desk, free WiFi and a private bathroom with shower.
Guest Reviews
7.1
Good
Location
Hotel Jahnke boasts an excellent central location that receives high praise from its guests. Positioned right in the heart of Neubrandenburg, the hotel provides easy and quick access to the market square and city center, making it an ideal choice for both business travelers and tourists. Guests appreciate the proximity to key areas such as the old city center, the university and Lake Tollense, all of which are within walking distance. The hotel's central location also offers good transport connections, making travel to and from the train station convenient. Moreover, it serves as a perfect starting point for hikes and tours, adding to its appeal for visitors looking to explore the region. The surrounding area’s walkability and the hotel's accessibility by car further contribute to the overall positive experience, enhancing the convenience and appeal of staying at Hotel Jahnke.
Breakfast
Hotel Jahnke offers a breakfast experience that generally meets guests' expectations with positive remarks being more prevalent among the reviews. The breakfast is often described as good, sufficient, very good and even delicious. Fresh rolls and a variety of options are frequently mentioned with some guests appreciating the tasty scrambled and fried eggs. The breakfast room is clean and spacious, ensuring a pleasant dining experience with friendly and attentive staff. Guests who value simplicity and a good selection seem satisfied with several noting the fresh and plentiful nature of the offerings.
However, some feedback indicates that the breakfast could be seen as average or minimalistic with suggestions that the selection at times appears limited. Despite these occasional critiques, the majority opinion leans towards a positive evaluation, making the breakfast at Hotel Jahnke a solid start to the day for most of its guests.
Rooms
Hotel Jahnke offers a mixed bag when it comes to room quality, but overall cleanliness seems to be a standout feature. The rooms are consistently described as clean with many guests highlighting the well-maintained state of the bathrooms and the overall tidiness. Guests sometimes find the rooms comfortable and spacious, although some mention that certain rooms are quite small, particularly those in the attic.
The décor and furniture appear outdated with some mismatch issues and signs of wear and tear visible on the carpets and other furnishings. Minor maintenance issues such as broken nightlights and water damage have also been noted. While some rooms have been modernized, others retain old standard bathrooms and fittings that could use an update. Guests occasionally encounter musty smells, despite the generally good level of cleanliness.
Safety concerns were raised about the slippery showers and some rooms were reported as being poorly appointed in terms of furniture and lighting. On a positive note, the rooms that have been updated are described as modern and spacious, offering a more pleasant stay. Overall, those looking for a simple, clean and functional space may find Hotel Jahnke to be a suitable choice, though a bit of refurbishment in certain areas could enhance the guest experience significantly.
Beds
Hotel Jahnke receives mixed feedback regarding the comfort of its beds. Many guests report a positive experience, often describing the beds as very comfortable, excellent and exceptionally good. Phrases such as comfortable bed and beds were a dream are frequently mentioned, indicating a generally high level of satisfaction. However, there are some less favorable comments with a few guests noting that the mattresses were worn out or very hard and occasionally mentioning pillows that were too soft. Overall, the majority of reviews highlight the beds as a significant plus, contributing to a restful stay.
Cleanliness
Hotel Jahnke receives mixed feedback regarding its cleanliness. Guests highlight some rooms and bathrooms as being very clean, neat and simple, which creates a positive impression of overall cleanliness in certain areas of the hotel. However, there are also notable concerns. Some guests have encountered unclean rooms and bathrooms with mentions of poorly cleaned areas and floors not being adequately maintained. Additionally, there are complaints about the rooms feeling a little musty. While some visitors find the hotel’s cleanliness satisfactory, it appears inconsistency is a recurring issue.
Staff
The reviews for 'Hotel Jahnke' consistently highlight a high level of customer service from the staff. Guests frequently mention the friendliness and helpfulness of the team, describing them as friendly, attentive and supportive. The staff is often noted as being polite and courteous with several reviews emphasizing how welcoming they are. Many guests found the personnel to be very pleasant and always ready to assist. In particular, interactions with Mr. Jahnke over the phone were repeatedly described as pleasant and helpful. Overall, the staff's supportive and courteous nature significantly enhances guests' experiences at 'Hotel Jahnke.'
Parking
Hotel Jahnke offers convenient and accessible parking options for its guests. Visitors can take advantage of free parking spaces, many of which are situated directly at the hotel or in the courtyard, ensuring ease of access. The central location of the parking adds to the convenience with guests appreciating the helpful availability of parking garages. While the hotel does provide some parking spots on-site without additional costs, it is noted that the number of spaces might be limited at times. Overall, most guests find the parking situation at Hotel Jahnke to be good and beneficial for their stay.
Accessible
Hotel Jahnke presents significant accessibility challenges for guests with disabilities. Many reviews indicate that the hotel's reception and rooms are only accessible via stairs, posing difficulties for wheelchair users. A recurring issue mentioned is the elevator, which only services up to the first floor and is frequently reported as out of order or entirely defective. Additionally, promised amenities such as the elevator and air conditioning were often non-functional, further complicating the stay for guests needing accessible facilities.
No, Hotel Jahnke doesn't have any pool.
No, a spa isn't available at Hotel Jahnke.
Yes, Hotel Jahnke welcomes dogs.
Yes, parking facilities are available at Hotel Jahnke.