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Summary of reviewsHotel Zenit Neum is highly regarded for its prime location, offering direct beach access and stunning seaside views that enhance the overall guest experience. Located in the vibrant city of Neum, the hotel is close to numerous activities, dining options and entertainment venues, making it an attractive destination for those seeking a relaxing getaway with plenty of nearby attractions.
Guests consistently praise the hotel's breakfast and dinner offerings, describing them as tasty, hearty and of high quality. The breakfast buffet is noted for its diversity, despite occasional critiques about the lack of fresh produce. Similarly, dinners receive commendations for their delicious and varied selections, although some suggest room for improvement in drink options and meal variety.
The rooms at Hotel Zenit Neum present a mixed experience. They are generally spacious with comfortable beds and clean linens. However, many guests note the absence of amenities like air conditioning and refrigerators, outdated furniture, poor lighting and issues with cleanliness and maintenance. The bathrooms particularly need major renovations due to mold and old-fashioned decor.
Cleanliness throughout the hotel is a point of contention. While some guests find the rooms and pool areas satisfactorily clean, others report issues such as dirty bathrooms, dusty corners and trash on the beach. The hotel staff, particularly the cleaning crew, earn positive feedback for their friendliness and professionalism, contributing to a generally pleasant stay despite some cleanliness concerns.
The hotel's Wi-Fi service draws considerable criticism for its poor or non-existent signal in rooms, functioning reliably only in central areas. This can be a significant inconvenience for travelers who need stable internet access.
The pool is a popular feature, appreciated for its quality, although its limited hours and certain maintenance issues are noted. The beach access is another highlight, though the area can be overcrowded and sometimes dirty with additional costs for sunbeds and umbrellas, which detracts slightly from the experience.
The bedding receives mixed feedback with many guests finding the beds comfortable, but there are also complaints about old and dirty conditions.
In summary, Hotel Zenit Neum boasts a fantastic location with great views and convenient beach access. The dining experiences are generally positive and the staff is often praised for their helpfulness. However, some aspects like room conditions, cleanliness, Wi-Fi and beach overcrowding could use significant improvements to fully meet modern guest expectations. Show more
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Hotel near The Beach
Hotel for Honeymoon
Hotel with Swimming Pool
Indoor Pool
Hotel with Free Wi-Fi
Business Hotel
Hotel with Parking
Hotel with Tennis Courts
3-Star Hotel
Hotel with Indoor Pool
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Guest Reviews
6.5
Rated
Location
Situated in a prime location, Hotel Zenit Neum consistently impresses guests with its direct beach access and breathtaking surroundings. The hotel's placement near the sea is repeatedly praised with visitors emphasizing its proximity to both the beach and various local amenities. Guests love the vibrant city of Neum, which offers a multitude of activities, dining options and entertainment just minutes away from the hotel. The picturesque views of the sea further elevate the experience, providing a perfect backdrop for a relaxing getaway. Whether it's a stroll along the scenic promenade or enjoying the ecologically healthy sea, the hotel's excellent position ensures a memorable stay for all travelers.
Breakfast
Hotel Zenit Neum offers a breakfast experience that generally receives positive feedback from guests. The majority of reviews highlight the breakfast as excellent with many guests appreciating the diversity offered in the buffet. Descriptions such as tasty, hearty and consistently good suggest a satisfactory dining experience to most visitors. A notable number of guests found the breakfast selection to be more than adequate, often coupled with praise for the overall location and meals provided by the hotel.
However, some reviews indicate areas for improvement with occasional mentions of the breakfast being sparse, monotonous or lacking in variety. A few reviews pointed out the absence of fruits and vegetables and suggested that the inclusion of more fresh produce could enhance the meal offerings. Despite these critiques, the general sentiment remains favorable with consistent commendations for both breakfast and dinner, highlighting the hotel's commitment to providing a solid dining experience.
Dinner
Guests of Hotel Zenit Neum have generally praised the quality of the meals offered with consistent remarks highlighting both breakfast and dinner as excellent. Visitors frequently describe the food as delicious and of high quality. Despite some comments about limited drink options for dinner, the overall sentiment towards the meals is very positive with several guests noting that the food is varied and satisfying. A few reviews suggest there is room for improvement in terms of dinner variety and temperature, but the consensus still leans heavily towards a commendable dining experience.
Rooms
Hotel Zenit Neum offers a somewhat mixed experience when it comes to its rooms. On the positive side, guests find the rooms to be spacious with very comfortable beds and the general cleanliness of the rooms is maintained with bed linen changed before the arrival of new guests. Many visitors appreciate the comfort of the accommodations relative to the price paid.
However, there are several drawbacks that potential guests should be aware of. Many rooms are not air-conditioned, lack refrigerators and have poor lighting. The furniture and overall room decor feel outdated and some furniture pieces seem damaged and in need of repair or replacement. Guests have mentioned that the bathrooms feel very retro with some even indicating the presence of mold and odors, hinting at a need for major renovations.
In terms of functionality, although the rooms are said to be clean and tidy, they fall short of expectations for a three-star hotel. Most amenities one might expect from a modern hotel, such as Wi-Fi and air conditioning, are notably missing. Thus, while the hotel maintains basic cleanliness and offers comfortable sleeping arrangements, it seems overdue for significant updates to match modern standards and guest expectations.
Beds
The beds at Hotel Zenit Neum receive mixed feedback from guests. Many guests find them comfortable and conducive to a good night's sleep, often noting the beds as very comfortable. The mattresses and double beds, in particular, have been highlighted positively. However, there are also several comments that mention old and dirty beds, smelly conditions and uncomfortable experiences, suggesting inconsistency in the quality of bedding. While some guests find the bedding and towels adequate, concerns about cleanliness and outdated linens persist.
Cleanliness
Hotel Zenit Neum presents itself as a mixed experience when it comes to cleanliness, which is a critical aspect for any traveler. Some guests have highlighted that the rooms, hallways and general areas require significant attention to detail. Issues such as dirty bed sheets, filthy bathrooms and dusty corners with cobwebs have been noted. The outdoor spaces, including the beach area, have also been mentioned as being particularly dirty with trash and litter visibly present.
On the positive side, there have been mentions of the hotel being "generally clean" and "quite clean," with some guests affirming the cleanliness of the rooms and indoor pool. The hotel staff, especially the cleaning lady, has been described as kind and helpful, contributing positively to the overall experience. Located close to the sea, the hotel is convenient for beach lovers, although the beach itself has received mixed reviews regarding cleanliness. The hotel is characterized as an older establishment, which may attribute to some of the issues, but it still manages to maintain a level of cleanliness that satisfies some guests.
To sum up, while Hotel Zenit Neum has some cleanliness issues that need addressing, particularly in the common areas and beach, there are enough positive remarks about room cleanliness and staff helpfulness to suggest that the hotel can offer a satisfactory stay for guests who prioritize proximity to the sea.
Staff
The staff at Hotel Zenit Neum generally receive positive remarks for their friendliness, helpfulness and professionalism. Many guests praised the team at the restaurant for being wonderful and highlighted individual employees like Maria for their exceptional service. The waiters in the restaurant and the chambermaids often receive accolades for their politeness and professionalism.
However, the reviews also reveal inconsistencies. Some guests found the reception staff to be impolite or unfriendly with a few mentioning a lack of kindness. Despite these negative remarks, others noted that the front desk staff were helpful and accommodating. The housekeeping staff usually maintained rooms well, ensuring cleanliness and tidiness and were described as cheerful and pleasant.
Overall, while there are reports of some staff being reserved or gloomy, many guests considered the kindness and professionalism of most of the employees to be key highlights of their stay.
Wi-Fi
The Wi-Fi experience at Hotel Zenit Neum predominantly receives negative feedback from guests. It appears that the internet service is consistently poor or entirely nonexistent within the rooms. Many reviews highlight that the Wi-Fi signal is either very weak or simply not available in guest rooms, leading to considerable inconvenience. Additionally, some guests mention that the hotel's internet only functions reliably in the central areas, leaving those in their rooms without connectivity. This issue may be a significant consideration for travelers who rely on stable internet access during their stay.
Pool
The pool at Hotel Zenit Neum is generally appreciated by guests for its quality. Many visitors have described the pool as good and even excellent. However, some aspects of the pool could benefit from improvements. The operation hours are limited, running from 10am to 6pm and some guests have noted that the cleaning frequency could be better. Additionally, there are comments about the pool path needing maintenance and concerns over the amount of chlorine used. While an indoor pool is advertised, some guests feel it should be removed from the offering. Despite these issues, the pool remains a positive feature for many who stay at the hotel.
Beach
The Hotel Zenit Neum is ideally located, offering easy and quick access to the nearby beach, which is one of its main draws. The sea itself is commendably clean, providing a pleasant spot for those looking to enjoy the water.
However, the beach does come with its drawbacks. It tends to be overcrowded, often filled with guests not only from the hotel but also from nearby apartments, making it far from a secluded experience. The presence of many sunbeds contributes to the crowded feel and there's a notable amount of plastic waste, which detracts from the overall beach experience. Additionally, the beach is not private as sometimes advertised with charges applied for the use of sunbeds, chairs and umbrellas.
Access to the beach involves navigating some stairs, which might be an inconvenience for some. While the proximity to the beach is a significant plus, the conditions of the beach and the added costs for amenities might be worth considering for those planning their stay.
Yes, Hotel Zenit Neum has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Hotel Zenit Neum.
No, Hotel Zenit Neum doesn't allow dogs.
Yes, parking facilities are available at Hotel Zenit Neum.