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Summary of reviewsThe Eliza Jane, part of The Unbound Collection by Hyatt, is a boutique hotel in New Orleans highly praised for its prime location, exceptional service, and elegant design. Situated just steps from the French Quarter, the hotel offers guests easy access to iconic attractions such as Bourbon Street and Jackson Square while providing a tranquil retreat on a quiet street. The convenient proximity to dining options and transportation enhances the experience, allowing travelers to explore the city effortlessly.
Guests rave about the dining experiences at the hotel's restaurant, Couvant, especially the breakfast, which features delectable options like French toast and eggs Benedict. The food quality consistently impresses, though the menu could benefit from more variety. The restaurant and bar provide a memorable experience with great food and drinks, further enriched by a welcoming ambiance and occasional live music.
The hotel's rooms are noted for their modern comfort blended with historical charm. Spacious and impeccably clean, with comfortable beds and thoughtful amenities, the accommodations contribute to a relaxing stay. While some rooms lack external windows, and there are occasional variances in room size, the overall attention to detail in design remains a significant positive aspect.
Cleanliness at The Eliza Jane is a consistent highlight, with guests impressed by the meticulous upkeep of the property, from the inviting lobby to the stylish rooms. The hotel staff contribute significantly to guest satisfaction, frequently praised for their friendliness, professionalism, and attentiveness, ensuring a personalized and welcoming atmosphere.
While there are minor hiccups, such as occasional service delays in the restaurant and the cost and waiting time for valet parking, these are generally overshadowed by the positive experiences guests report. The combination of superb comfort, gorgeous architecture, excellent service, and a prime location make The Eliza Jane a favored choice among visitors to New Orleans, with many expressing a desire to return for future stays. Show more
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Historic Hotel
The Eliza Jane, part of The Unbound Collection by Hyatt, blends New Orleans charm with rich history. Housed in a collection of 19th-century warehouses (including the former printing house of The Daily Picayune) the hotel preserves original brickwork and period details. It’s a storybook stay rooted in the city’s publishing and mercantile past.
Hotel for Honeymoon
The Eliza Jane offers a blend of historic charm and modern elegance. Located near the French Quarter, it provides a unique and enchanting experience. The hotel's boutique style and one-of-a-kind atmosphere make it a romantic choice.
4-Star Hotel
This uniquely charming boutique hotel seamlessly blends historic elegance with modern luxury. The spacious lobby bar, lush greenery, and meticulously crafted cocktails offer a relaxing and sophisticated experience.
Hotel near Nightlife Spots
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
Room Types
King Suite with Street ViewFeaturing views of Magazine Street, this room offers a seating area with sofa bed and flat-screen TV. Complimentary toiletries are provided.
Suite with Two Queen Beds and Street ViewFeaturing views of Magazine Street, this suite offers a private bedroom and living room with sofa bed. Complimentary toiletries are provided.
Corner King SuiteFeaturing extended views of the city, this corner suite offers guests a private bedroom and living room with sofa. Complimentary toiletries are provided.
King Room with Street ViewFeaturing views of the courtyard, this room is equipped with a flat-screen TV, seating area and complimentary toiletries.
Queen Room with Two Queen Beds and Accessible Tub - Disability AccessThis accessible room features a flat screen TV and complimentary toiletries. Accessible amenities include visual emergency aides, raised toilet, and lowered shelving, switches and sinks. A low-walled tub or roll-in shower is included.
Interior Suite with Two Queen BedsThis suite has a private bedroom and separate living room with flat-screen TV. Complimentary toiletries are provided.
Deluxe King RoomThis room features a flat-screen TV, complimentary toiletries and seating area.
King RoomOffering city views, this room has a seating area, flat screen TV and complimentary toiletries.
Editors King SuiteKnown as The Editor's Suite, this spacious suite is equipped with a sofa bed, seating area and flat-screen TV. Complimentary toiletries are provided.
Queen Suite with Two Queen BedsKnown as the Publisher's Suite, this suite offers a seating area with sofa bed, flat-screen TV and complimentary toiletries.
Queen Room with Two Queen BedsThis room offers a flat-screen TV, seating area and complimentary toiletries.
Interior King SuiteThis suite has a living room with seating area and flat-screen TV and private bedroom. Complimentary toiletries are provided.
Publishers King SuiteProviding free toiletries, this suite includes a private bathroom with a bath, a shower and a hairdryer. The suite provides air conditioning, a tea and coffee maker, a seating area, a dining area, as well as a flat-screen TV with cable channels. The unit offers 1 bed.
Queen RoomProviding free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned double room provides a flat-screen TV with cable channels, a tea and coffee maker, a seating area and a wardrobe. The unit offers 1 bed.
Guest Reviews
8.7
Very Good
Location
The Eliza Jane, part of The Unbound Collection by Hyatt, boasts a prime location in New Orleans that consistently receives praise from its visitors. Nestled just steps away from the vibrant French Quarter, the hotel offers the perfect balance between accessibility to the city’s major attractions and the tranquility of a quiet street. Guests appreciate the ability to explore New Orleans' iconic spots such as Bourbon Street, Jackson Square, and the WWII Museum—all within walking distance. This proximity to key attractions allows guests to experience the city's heartbeat while enjoying peaceful nights away from the hustle and bustle. The surrounding area is rich with dining options, from well-known eateries like Ruby Slipper Café to hidden gems. Travelers remark on the convenient transportation options nearby, including streetcars and buses, which make exploring further afield easy. The hotel's historic charm, friendly and attentive staff, and beautifully designed interiors enhance the overall experience, aligning with its perfect location for a memorable stay in New Orleans.
Breakfast
The breakfast experience at The Eliza Jane, part of The Unbound Collection by Hyatt, receives high praise from guests. Couvant, the hotel’s restaurant, offers delicious à la carte breakfasts with excellent choices in both savory and sweet dishes. Many guests highlight the amazing French toast and the excellent eggs Benedict, which are consistently described as hitting the spot. Portions are generous, ensuring guests start their day satisfied. Service is generally noted as polite and friendly, adding to the positive dining experience.
While some guests mention a somewhat limited breakfast menu, the focus on quality surpasses the need for a continental choice. The breakfast setting is described as quaint, contributing to a pleasant ambiance. The bottomless brunch is particularly popular, drawing attention for its remarkable offerings.
Despite occasional service delays or early-morning rushes, the skillful preparation and presentation of meals make breakfast at The Eliza Jane a worthwhile experience. For those looking to explore beyond the hotel, the nearby Ruby Slipper restaurant is recommended for its great breakfast and brunch options. Overall, guests appreciate the great food and friendly service, solidifying breakfast at The Eliza Jane as a highlight of their stay.
Dinner
The Eliza Jane, part of The Unbound Collection by Hyatt, offers a dining experience that resonates well with guests, despite some minor inconveniences. Its restaurant and bar have been praised for their outstanding offerings, providing great food and drinks that leave a lasting impression. The decor, especially during the Holiday Season, adds to the welcoming ambiance and complements the dining experience.
While the restaurant's service can be slow at times, it does not overshadow the general enjoyment of dining here, particularly when live music accompanies the meal. The lunch service is particularly noteworthy, with both food and service described as top-notch. The Couvant stands out among guest experiences, consistently delivering delicious food. Even though the restaurant is closed on Sunday and Monday evenings, guests find value in exploring the excellent nearby dining options and benefit from friendly recommendations from the hotel staff, including valet services.
Overall, The Eliza Jane’s restaurant and bar receive high marks for their above-average offerings, making them a delightful component of the hotel experience.
Rooms
The Eliza Jane, part of The Unbound Collection by Hyatt, stands out as a well-designed hotel that combines modern comfort with old-world charm. Visitors praise the spaciousness and cleanliness of the rooms, which are consistently described as neat and clean upon arrival. The beds, linens, and pillows are notably comfortable, contributing to a relaxing stay. Many rooms, particularly the suites, offer generous space, allowing for separate living and sleeping areas, which are ideal for families or guests seeking an extra touch of luxury.
The decor throughout the hotel is celebrated for its beauty and elegance, with attention paid to both furniture and amenities. Guests appreciate the lovely room layouts and the gorgeous, updated bathrooms. The design extends to the entire hotel, offering a classy, quirky vibe that resonates well with guests.
Despite the predominantly positive experiences, some rooms lack external windows, resulting in a dim atmosphere, which may not appeal to everyone. In addition, rooms can vary in size, with certain spaces feeling smaller than expected. The cleanliness and upkeep are generally top-notch, although some areas, particularly the hallways, could benefit from minor improvements.
The Eliza Jane's location is another highlight, providing easy access to nearby attractions while ensuring a quiet and safe environment. Staff professionalism and friendliness are consistently acknowledged, further enhancing guest satisfaction. Overall, The Eliza Jane offers a blend of superb comfort, intricate design, and practicality, making it a desirable choice for travelers seeking a refined yet relaxed hotel experience.
Beds
When it comes to a restful night's sleep, guests of The Eliza Jane, part of The Unbound Collection by Hyatt, have much to celebrate. While some visitors noted areas for improvement in other room amenities, the beds themselves are frequently praised for their exceptional comfort. Guests describe the beds as very comfortable, even going so far as to call them extremely or super comfy, making them the kind you'd want for sleeping in for days. The supportive pillows and bedding add to the overall sleep quality, ensuring that many leave well-rested and ready to explore. An occasional mention of an uncomfortable pillow or a missing comforter doesn't overshadow the general consensus that the hotel provides one of the best bedding experiences, often surpassing typical hotel standards. Whether you're in town for a quick stay or an extended visit, The Eliza Jane seems committed to offering plush and comforting beds that guests clearly appreciate.
Cleanliness
The Eliza Jane, part of The Unbound Collection by Hyatt, consistently impresses visitors with its dedication to cleanliness and overall hospitality. The hotel, adorned with beautiful decor and interiors that exude charm and elegance, has been noted for its impeccable upkeep. Guests frequently comment on the spotlessly clean rooms, which are both comfortable and well-appointed, ensuring a pleasant stay. This boutique hotel, situated away from the bustling Bourbon Street yet conveniently close to the French District's bars and restaurants, offers a peaceful retreat in a prime location.
Visitors appreciate the clean and stylish ambiance throughout the property, from the inviting lobby to the luxurious yet cozy rooms. The helpful and welcoming staff further enhance the guest experience, providing exceptional service that complements the well-maintained premises. With spacious and redecorated rooms, each visit promises both comfort and tranquility. While minor issues in cleanliness occurred, these instances were exceptions rather than the norm, as most guests found their expectations surpassed by the hotel's beauty and cleanliness.
The Eliza Jane stands out not only for its meticulous attention to cleanliness but also for its charming atmosphere, making it an ideal choice for those seeking comfort and elegance in a vibrant yet quiet part of New Orleans.
Staff
The Eliza Jane, part of The Unbound Collection by Hyatt, garners consistent praise for its exceptional staff. Guests frequently highlight the warm, friendly, and attentive service they receive during their stay. The team, from the door staff to the bartenders, is described as professional, accommodating, and always ready to go the extra mile to enhance the guest experience. The front desk staff are particularly noted for their friendliness and helpfulness, providing knowledgeable recommendations about the area. While there are occasional mentions of service hiccups during busy times, the overwhelmingly positive feedback underscores a high level of customer service across the board. Guests appreciate the personal attention and welcoming atmosphere, making their stay in New Orleans memorable. Overall, the combination of a dedicated staff and a prime location contributes to a great experience at The Eliza Jane.
Parking
The Eliza Jane offers valet parking services that many guests find convenient and easy to use. Despite the convenience, some have noted that the valet can be slow, with instances of extended waiting times. Prices for valet parking stand at $40 per day, which some visitors feel is somewhat expensive. While there are challenges during peak times, the valet team is often praised for their excellent service. Additionally, for those seeking alternative parking options, offsite parking is available right next to the hotel, providing further convenience for guests.
4 Star
The Eliza Jane, part of The Unbound Collection by Hyatt, is a beautiful boutique hotel nestled on a quiet street in New Orleans, offering a delightful blend of luxurious and authentic local charm. Guests consistently praise the hotel's stunning design and decor, which exudes a French Quarters feel with dark, luxurious elements throughout the property. The atmosphere is enhanced by elegant spaces like the library, bar, and an exquisite courtyard, making it an ideal setting for both relaxation and exploration. Guests find the hotel's location to be advantageous, providing easy access to local attractions while maintaining a serene atmosphere away from the bustling city.
Exceptional customer service is a hallmark of The Eliza Jane, with the staff frequently lauded for their kindness and attentiveness. The property is impeccably clean, and the attention to detail in both service and atmosphere contributes to a great overall experience that many guests equate to a five-star rating, despite the official four-star classification. While minor upkeep issues in some areas like the hallways are noted for improvement, these do not overshadow the overwhelming positivity expressed about the hotel.
This beautifully designed hotel not only offers great service and atmosphere but also remains enticingly priced, making it a preferred choice for those visiting New Orleans. Guests repeatedly express their willingness to return, with many declaring The Eliza Jane as their go-to lodging for future visits to the city. Whether for a romantic two-night getaway or a longer stay, the combination of gorgeous architecture, exceptional service, and an overall welcoming vibe ensures that memories made here will be cherished.
No, The Eliza Jane, in The Unbound Collection by Hyatt doesn't have any pool.
No, a spa isn't available at The Eliza Jane, in The Unbound Collection by Hyatt.
No, The Eliza Jane, in The Unbound Collection by Hyatt doesn't allow dogs.
Yes, parking facilities are available at The Eliza Jane, in The Unbound Collection by Hyatt.
Yes, The Eliza Jane, in The Unbound Collection by Hyatt has a gym.