The Westin New Orleans
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Summary of reviewsThe Westin New Orleans garners high praise for its prime riverfront location, providing easy access to the vibrant French Quarter and iconic attractions like Bourbon Street and Jackson Square. Many guests value its suitability for events like Mardi Gras and concerts with appreciation for its proximity to shopping centers, the central business district and the Warehouse District. Complementary amenities such as a bar, gift shop and mall enhance the overall convenience and allure of the hotel, offering spectacular river views, clean and spacious rooms and a welcoming staff.
The breakfast service at The Westin New Orleans is generally well-received, featuring a diverse spread with live egg and pancake counters. Many visitors enjoy the delicious breakfast buffet, though some find it overpriced and occasionally lacking in quality. Breakfast included with the stay adds value for guests, but a few express dissatisfaction with specific issues like cold eggs and unexplained buffet options.
Dining reviews are mixed with the cleanliness and ambiance of the dining areas receiving positive feedback. The bar, in particular, is praised for its atmosphere and bartenders. However, guests note the absence of a dedicated restaurant, leading to some dissatisfaction with the limited and overpriced food options at the lobby bar. Room service is available, but many prefer a more formal dining setting.
Rooms at The Westin New Orleans receive accolades for their modern, clean and spacious design with stunning views of the Mississippi River and the city. Guests appreciate the stylish decor, comfortable beds and large bathrooms. Despite these positive aspects, some guests report issues with cleanliness and maintenance, including dusty rooms, dirty walls, chipped bathtubs and noise disruptions.
The hotel's cleanliness generally earns praise with many reviews highlighting its immaculately kept spaces and fresh, modern rooms. However, inconsistent housekeeping services and specific complaints about dirty carpets and outdated areas affect the overall guest experience.
Staff at The Westin New Orleans are frequently commended for their friendliness, professionalism and excellent service. Guests appreciate the helpful and courteous behavior of the front desk personnel, housekeeping, doorman and bar staff. Isolated instances of indifferent service are mentioned, but the majority of reviews emphasize the staff's attentiveness and dedication to ensuring a pleasant stay.
Parking at The Westin New Orleans is a point of contention for some guests. While many appreciate the available parking options, including a secure garage, others find the lack of valet services and the confusing layout of parking areas challenging. The high daily fees for parking are also a recurring concern.
The hotel's proximity to Bourbon Street makes it an ideal spot for nightlife enthusiasts, offering easy access to the city's renowned bars and entertainment options. The hotel's bar also provides entertaining experiences, contributing to its lively atmosphere.
Beds at The Westin New Orleans receive high praise for their comfort and cleanliness, often described as heavenly. Guests appreciate the availability of extra feather pillows, although a minority report less satisfactory bedding experiences.
The Westin New Orleans maintains a luxurious and elegant atmosphere, aligning well with its four-star classification. Guests enjoy the comfortable beds, excellent toiletries and well-kept facilities. While some note areas for improvement, such as the lack of fridges and microwaves in some rooms and inconsistent housekeeping, the general consensus is positive regarding the hotel's upscale environment.
Overall, The Westin New Orleans stands out for its strategic location, luxurious feel and exceptional service, making it a highly recommended choice for those seeking a blend of comfort, convenience and elegance in the heart of New Orleans.
Categories
The breakfast service at The Westin New Orleans is generally well-received, featuring a diverse spread with live egg and pancake counters. Many visitors enjoy the delicious breakfast buffet, though some find it overpriced and occasionally lacking in quality. Breakfast included with the stay adds value for guests, but a few express dissatisfaction with specific issues like cold eggs and unexplained buffet options.
Dining reviews are mixed with the cleanliness and ambiance of the dining areas receiving positive feedback. The bar, in particular, is praised for its atmosphere and bartenders. However, guests note the absence of a dedicated restaurant, leading to some dissatisfaction with the limited and overpriced food options at the lobby bar. Room service is available, but many prefer a more formal dining setting.
Rooms at The Westin New Orleans receive accolades for their modern, clean and spacious design with stunning views of the Mississippi River and the city. Guests appreciate the stylish decor, comfortable beds and large bathrooms. Despite these positive aspects, some guests report issues with cleanliness and maintenance, including dusty rooms, dirty walls, chipped bathtubs and noise disruptions.
The hotel's cleanliness generally earns praise with many reviews highlighting its immaculately kept spaces and fresh, modern rooms. However, inconsistent housekeeping services and specific complaints about dirty carpets and outdated areas affect the overall guest experience.
Staff at The Westin New Orleans are frequently commended for their friendliness, professionalism and excellent service. Guests appreciate the helpful and courteous behavior of the front desk personnel, housekeeping, doorman and bar staff. Isolated instances of indifferent service are mentioned, but the majority of reviews emphasize the staff's attentiveness and dedication to ensuring a pleasant stay.
Parking at The Westin New Orleans is a point of contention for some guests. While many appreciate the available parking options, including a secure garage, others find the lack of valet services and the confusing layout of parking areas challenging. The high daily fees for parking are also a recurring concern.
The hotel's proximity to Bourbon Street makes it an ideal spot for nightlife enthusiasts, offering easy access to the city's renowned bars and entertainment options. The hotel's bar also provides entertaining experiences, contributing to its lively atmosphere.
Beds at The Westin New Orleans receive high praise for their comfort and cleanliness, often described as heavenly. Guests appreciate the availability of extra feather pillows, although a minority report less satisfactory bedding experiences.
The Westin New Orleans maintains a luxurious and elegant atmosphere, aligning well with its four-star classification. Guests enjoy the comfortable beds, excellent toiletries and well-kept facilities. While some note areas for improvement, such as the lack of fridges and microwaves in some rooms and inconsistent housekeeping, the general consensus is positive regarding the hotel's upscale environment.
Overall, The Westin New Orleans stands out for its strategic location, luxurious feel and exceptional service, making it a highly recommended choice for those seeking a blend of comfort, convenience and elegance in the heart of New Orleans.
Hotel Taking Steps Towards Sustainability
As a Marriott property, the hotel likely participates in Marriott's sustainability initiatives, which may include reducing energy and water consumption, minimizing waste, and promoting responsible sourcing.
Romantic Hotel
The Westin New Orleans offers stunning views of the Mississippi River and a convenient location near the French Quarter. Its comfortable rooms and rooftop pool provide a relaxing and romantic escape.
Business Hotel
The Westin offers 462 guest rooms. It is a suitable option for business travelers seeking comfort and convenience.
Accessible Hotel
The Westin New Orleans provides accessible guest rooms with features such as roll-in showers, free space under the bed, accessible parking, and accessible common bathrooms. Accessible rooms have doors with 32-inch wide openings and adjustable height hand-held shower wands in some rooms.
4-Star Hotel
Overlooking the Mississippi River, this hotel offers stunning views and a convenient location near the French Quarter. It features a rooftop pool, a fitness center, and spacious rooms.
Hotel for Honeymoon
Dog Friendly Hotel
Hotel near Nightlife Spots
Hotel with Parking
Hotel with Gym
Guest Reviews
The Westin New Orleans is highly praised for its prime location, securing its spot as an ideal base for exploring the vibrant city. Guests appreciate its very convenient position within walking distance to the French Quarter, making iconic spots like Bourbon Street, Jackson Square and various famed restaurants easily accessible. Situated right on the riverfront and at the edge of the Quarter, it offers fantastic views and a peaceful retreat while remaining close to the lively streets.
Visitors particularly highlight the hotel's suitability for events, citing its perfect location for occasions like Mardi Gras and concerts. It's nestled near major attractions, shopping centers and the city's central business district, ensuring that everything you want is just a short walk away. The direct access to Canal Street and proximity to the CBD and Warehouse District further enhance its appeal.
Complementing the strategic location are the serene river views, clean and spacious rooms and the welcoming staff, which together create an excellent experience for guests. The convenience of having amenities like a bar, gift shop and mall right at hand adds to the allure of staying at The Westin New Orleans. Whether it's participating in the local festivals, sightseeing or enjoying a quiet moment by the river, this hotel seems to be the heart of any New Orleans adventure.
The Westin New Orleans offers a breakfast experience with a variety of options to satisfy different preferences. Guests particularly appreciate the extensive breakfast spread, featuring live egg and pancake counters that receive high praise for enhancing the meal experience. Many found the breakfast delicious and enjoyed the good breakfast buffet with some even describing it as perfect.
For those who appreciate convenience, the hotel's breakfast in the lobby is a notable feature. Multiple guests commented positively on the breakfast being included with their stay, adding value to their experience. Additionally, the hotel provides a light breakfast option at the bar, catering to those who prefer a simpler morning meal.
However, not all feedback was positive. Some guests found the breakfast to be overpriced and not up to their expectations with specific complaints about cold eggs and an overall lack of quality justifying the cost. The breakfast buffet, while liked by many, was also considered too expensive by some. There were instances where guests were not informed about buffet options, which led to some dissatisfaction.
Ultimately, while the breakfast at The Westin New Orleans receives mixed reviews, it is generally seen as enjoyable with a wide range of options, though it may not always meet the expectations of every guest, particularly concerning pricing.
The Westin New Orleans offers a mixed dining experience according to guest reviews. Reviewers praised the cleanliness of the dining areas and highlighted the bar for its amazing ambiance and skilled bartenders. Although there are dining options available, the absence of a dedicated restaurant was noted by several guests, who found the lobby bar's food to be overpriced and the overall restaurant choice poor. Some guests appreciated the availability of room service, but many expressed a preference for a more formal dining setting, especially for dinner meetings. While some meals were described as amazing, others did not meet expectations with one guest referring to their dinner as terrible. Additionally, the bar and its staff received a positive nod, but guests generally found it difficult to get satisfactory food at the hotel.
The rooms at The Westin New Orleans receive a mix of praise and criticism from guests. Positively noted were the modern and well-maintained rooms, which many found to be comfortable, clean and spacious. Numerous guests appreciated the beautiful views of the Mississippi River and cityscape, often highlighted as a significant perk. The rooms were frequently described as stylish, nicely decorated and luxurious with comfortable beds and good quality linens adding to the overall pleasant experience. Large bathrooms and good accommodation were also pointed out, which added to the convenience and comfort of the stay.
However, some guests faced issues with cleanliness, noting dusty rooms and dirty walls. Other unfortunate incidents included chipped bathtubs, insufficient bath towels, broken faucets and noise disruptions from traffic, train and elevators. Despite these setbacks, many visitors still enjoyed the convenience of the location, access to the mall and overall room comfort. The hotel is making efforts to upgrade and this is evident in some of the rooms that have been remodeled.
When it comes to bedding, 'The Westin New Orleans' receives high praise from its guests for ensuring a restful night's sleep. Reviews frequently highlight the comfort and cleanliness of the beds, describing them as amazing, wonderful and even heavenly. Many guests repeatedly mention that the beds are very comfortable with several noting they are particularly comfy. Additionally, the availability of extra feather pillows adds to an already plush sleep environment. A minority of reviews mention less satisfactory experiences, citing uncomfortable or lumpy beds, but these comments are outnumbered by overwhelmingly positive feedback praising both the beds and the overall comfort of the rooms.
The Westin New Orleans receives mixed feedback regarding cleanliness from its guests. On the positive side, many visitors frequently highlight the hotel's overall cleanliness with terms such as super clean, very clean and clean rooms commonly appearing in their reviews. The rooms are described as clean and modern with a fresh feel and the property is often noted for being immaculately kept. Guests appreciate the elegant, nicely decorated spaces and find the establishment both beautiful and comfortable.
However, there are also notable criticisms. Some reviews mention dirty carpets and instances where room cleaning was not performed at all during a stay. Specific complaints include housekeeping being slack, forgetting to clean the room or not providing housekeeping services every day. Subpar aspects mentioned include outdated rooms and certain areas needing better maintenance, such as the tub. Despite these issues, many guests found the room lovely and the staff great and friendly.
Overall, while the hotel generally earns praise for its cleanliness and comfort, there seems to be inconsistency in housekeeping services which affects the overall guest experience.
Visitors to The Westin New Orleans have consistently praised the hotel's staff for their friendliness, professionalism and exceptional service. Numerous guests highlighted how caring and helpful the staff were with specific mentions of the accommodating front desk personnel, attentive housekeeping and friendly bar and gift shop employees. Noteworthy mentions were given to the doorman's helpfulness and the pleasant interactions with check-in staff.
There were a few isolated mentions of indifference from some staff members, but the vast majority of reviews emphasize courteous and accommodating behavior. The reception and guest services desks frequently received accolades for their excellent service and willingness to go above and beyond to meet guest needs.
Valet services and the bar tenders also received high praise, contributing to a welcoming atmosphere throughout the hotel. Staff members were commended for adhering to health protocols, enhancing the sense of safety and care during stays.
In summary, the team at The Westin New Orleans is largely characterized by their exceptional hospitality, making it a standout feature of the guest experience. The staff's efforts to make guests feel welcomed and their dedication to great service are major highlights that add to the overall positive impressions of the hotel.
Parking at The Westin New Orleans elicits a mix of feelings among guests. Many appreciate the ample availability of parking options, highlighting secure and convenient alternatives, including an accessible garage across the street. However, the experience is frequently marred by some notable drawbacks. The lack of valet services and the sometimes confusing layout of parking areas and elevators pose challenges for many visitors. Additionally, the costs associated with parking are a recurring concern with numerous guests finding the daily fees, which can reach up to $33, to be quite steep and not always justified. Despite these issues, it's clear that those who navigate the initial confusion can generally find a secure place to park their vehicles.
The Westin New Orleans is ideally situated for those looking to immerse themselves in the vibrant nightlife of the city. Its location is conveniently close to Bourbon Street, placing guests within a short walking distance from all the action. This proximity allows for easy access to the heart of New Orleans' renowned nightlife, from lively bars with live music to an array of entertainment options. The hotel itself also offers entertaining experiences at its bar, ensuring that fun is never far away. Positioned just a few blocks from the bustling Bourbon Street, The Westin provides a perfect base right in the middle of everything, making it an excellent choice for those eager to explore the city's energetic evening scene.
The Westin New Orleans boasts luxurious and elegant decor, providing a comfortable and upscale environment for guests. The beds are very comfortable, ensuring a restful night's sleep. The hotel offers excellent complementary toiletries and maintains a high standard of cleanliness, aligning well with its four-star classification. The facilities are well-kept and generally impressive, enhancing the overall luxurious experience. However, some aspects, such as the absence of fridges or microwaves in some rooms and the need for improved housekeeping, have been noted. While some guests feel the four-star rating may be slightly exaggerated, the hotel's amenities and luxuries still provide a high-quality stay.
The Westin New Orleans is a luxurious retreat, often described as a gorgeous and upscale hotel. The rooms are particularly noted for their luxury with some offering stunning water views that enhance the overall high-end experience. Guests frequently mention the sophisticated ambiance of this very fancy, high-end hotel, making it an ideal choice for a luxury trip. Situated conveniently for sightseeing, it also provides access to high-end shopping malls, making it a well-rounded option for those seeking a blend of leisure and luxury. While some have noted issues with noise from the elevator, the general consensus highlights the splendid and posh atmosphere that defines this hotel.
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Location
Visitors particularly highlight the hotel's suitability for events, citing its perfect location for occasions like Mardi Gras and concerts. It's nestled near major attractions, shopping centers and the city's central business district, ensuring that everything you want is just a short walk away. The direct access to Canal Street and proximity to the CBD and Warehouse District further enhance its appeal.
Complementing the strategic location are the serene river views, clean and spacious rooms and the welcoming staff, which together create an excellent experience for guests. The convenience of having amenities like a bar, gift shop and mall right at hand adds to the allure of staying at The Westin New Orleans. Whether it's participating in the local festivals, sightseeing or enjoying a quiet moment by the river, this hotel seems to be the heart of any New Orleans adventure.
Breakfast
For those who appreciate convenience, the hotel's breakfast in the lobby is a notable feature. Multiple guests commented positively on the breakfast being included with their stay, adding value to their experience. Additionally, the hotel provides a light breakfast option at the bar, catering to those who prefer a simpler morning meal.
However, not all feedback was positive. Some guests found the breakfast to be overpriced and not up to their expectations with specific complaints about cold eggs and an overall lack of quality justifying the cost. The breakfast buffet, while liked by many, was also considered too expensive by some. There were instances where guests were not informed about buffet options, which led to some dissatisfaction.
Ultimately, while the breakfast at The Westin New Orleans receives mixed reviews, it is generally seen as enjoyable with a wide range of options, though it may not always meet the expectations of every guest, particularly concerning pricing.
Dinner
Rooms
However, some guests faced issues with cleanliness, noting dusty rooms and dirty walls. Other unfortunate incidents included chipped bathtubs, insufficient bath towels, broken faucets and noise disruptions from traffic, train and elevators. Despite these setbacks, many visitors still enjoyed the convenience of the location, access to the mall and overall room comfort. The hotel is making efforts to upgrade and this is evident in some of the rooms that have been remodeled.
Beds
Cleanliness
However, there are also notable criticisms. Some reviews mention dirty carpets and instances where room cleaning was not performed at all during a stay. Specific complaints include housekeeping being slack, forgetting to clean the room or not providing housekeeping services every day. Subpar aspects mentioned include outdated rooms and certain areas needing better maintenance, such as the tub. Despite these issues, many guests found the room lovely and the staff great and friendly.
Overall, while the hotel generally earns praise for its cleanliness and comfort, there seems to be inconsistency in housekeeping services which affects the overall guest experience.
Staff
There were a few isolated mentions of indifference from some staff members, but the vast majority of reviews emphasize courteous and accommodating behavior. The reception and guest services desks frequently received accolades for their excellent service and willingness to go above and beyond to meet guest needs.
Valet services and the bar tenders also received high praise, contributing to a welcoming atmosphere throughout the hotel. Staff members were commended for adhering to health protocols, enhancing the sense of safety and care during stays.
In summary, the team at The Westin New Orleans is largely characterized by their exceptional hospitality, making it a standout feature of the guest experience. The staff's efforts to make guests feel welcomed and their dedication to great service are major highlights that add to the overall positive impressions of the hotel.
Parking
Nightlife
4 Star
Luxury
No, The Westin New Orleans doesn't have any pool.
No, a spa isn't available at The Westin New Orleans.
Yes, The Westin New Orleans welcomes dogs.
Yes, parking facilities are available at The Westin New Orleans.
Yes, The Westin New Orleans has a gym.
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