Trident Inn & Suites New Orleans
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Summary of reviewsTrident Inn & Suites New Orleans offers an affordable stay with several notable benefits, especially for budget-conscious travelers. Located conveniently near major highways like I-10 and key attractions such as Jackson Square and the French Quarter, the hotel is praised for its accessibility and the nearby availability of stores and restaurants. Guests appreciate the comfort and spaciousness of the rooms with many noting the clean sheets, comfy beds and the presence of modern amenities like Roku TV. Free structured parking gives an added layer of security, further adding to the convenience.
Positive feedback extends to the hotel's staff, who are often described as friendly, helpful and accommodating. Memorable service from certain staff members contributes positively to the overall guest experience. The hotel's breakfast, though simple, is appreciated for its inclusion, featuring items like boiled eggs, pancakes and cereal, perfect for an early start.
However, some areas require improvement. While some rooms are well-maintained and clean, others suffer from issues like damp carpets, mold and outdated fixtures. The hotel's musty odors and maintenance concerns detract from its appeal. Although some guests found the breakfast satisfactory, others noted the need for more variety and better maintenance of the breakfast area. Wi-Fi connectivity shows inconsistency, occasionally leaving guests without reliable internet access, especially on higher floors.
The pool, while a nice feature, is frequently reported as being out of operation or poorly maintained, limiting its usability. Security in the parking area is another concerning factor with instances of car break-ins reported despite the gated entry. For families, the hotel may not be the most suitable stay due to reported noise from children and occasional unwelcome activity in the vicinity.
Overall, Trident Inn & Suites New Orleans delivers a solid and budget-friendly lodging option primarily for travelers with vehicles, but improvements in cleanliness, maintenance and amenities could further enhance guest satisfaction.
Categories
Positive feedback extends to the hotel's staff, who are often described as friendly, helpful and accommodating. Memorable service from certain staff members contributes positively to the overall guest experience. The hotel's breakfast, though simple, is appreciated for its inclusion, featuring items like boiled eggs, pancakes and cereal, perfect for an early start.
However, some areas require improvement. While some rooms are well-maintained and clean, others suffer from issues like damp carpets, mold and outdated fixtures. The hotel's musty odors and maintenance concerns detract from its appeal. Although some guests found the breakfast satisfactory, others noted the need for more variety and better maintenance of the breakfast area. Wi-Fi connectivity shows inconsistency, occasionally leaving guests without reliable internet access, especially on higher floors.
The pool, while a nice feature, is frequently reported as being out of operation or poorly maintained, limiting its usability. Security in the parking area is another concerning factor with instances of car break-ins reported despite the gated entry. For families, the hotel may not be the most suitable stay due to reported noise from children and occasional unwelcome activity in the vicinity.
Overall, Trident Inn & Suites New Orleans delivers a solid and budget-friendly lodging option primarily for travelers with vehicles, but improvements in cleanliness, maintenance and amenities could further enhance guest satisfaction.
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
3-Star Hotel
Hotel with Outdoor Pool
Guest Reviews
Trident Inn & Suites in New Orleans boasts a location that has garnered mixed feedback. Many guests appreciate the hotel's proximity to major highways like I-10, which offers easy access to various attractions and surrounding areas. Its closeness to stores like Walmart, convenience stores and numerous restaurants provides added convenience for travelers.
For those with specific destinations in mind, the hotel is conveniently situated about 20 minutes from key spots like Jackson Square and the French Quarter. The ease of reaching downtown and notable venues like the Smoothie King Center and the Superdome is another point of praise.
While some found the location ideal for their needs and enjoyed the quiet, gated environment, others felt it was too far removed from the city's vibrant center. The surrounding area, East New Orleans, received mixed reviews; some highlighted it as safe and convenient while others noted it was not the most desirable neighborhood.
Despite the varied opinions on its locale, the Inn’s affordability and the amenities around it make it a pragmatic choice for visitors with vehicles. The balance of accessibility to highways and local services makes it a strategically situated lodging option for diverse travel purposes.
The breakfast experience at Trident Inn & Suites New Orleans has garnered a mixed reception from guests. Many reviews highlight that while the breakfast is included and appreciated, it often falls short of expectations. Positive remarks are made about the simple but decent offerings such as milk, cereal, boiled eggs, pancakes and the occasional presence of muffins and waffles. Some guests find it good value for money and satisfactory if visited early before items run out.
However, numerous reviews indicate dissatisfaction with the limited choices, lack of replenishment and poorly maintained breakfast area. Issues such as broken juice machines, absence of hot items like bacon or sausage and missing condiments make the breakfast experience less appealing for several visitors. The breakfast service also seems inconsistent with some guests reporting no breakfast available during their stay, contradicting the hotel's advertisement.
In essence, while some guests appreciate having breakfast provided, many find it lacking in variety and quality, suggesting that improvements in selection and maintenance could enhance the overall experience.
Trident Inn & Suites New Orleans offers guest rooms that generally receive mixed reviews. Some guests appreciate the rooms for being spacious and comfortable with some rooms larger and better appointed than expected. Cleanliness is noted as a positive aspect by several reviewers with mentions of clean sheets, comfy beds and rooms that are well-maintained on a daily basis. A few guests also report no unpleasant odors in their rooms, a commendable air conditioning system and some modern amenities like Roku TV.
However, numerous reviews highlight significant issues with room conditions. Common complaints include damp and stained carpets, signs of mold and broken or outdated fixtures. Many guests report subpar cleaning with instances of unaddressed stains, rust and general dirtiness. There are frequent mentions of maintenance issues such as broken doors, faulty plumbing and damaged furniture. The property itself is described as old and in dire need of renovation with pervasive musty or unpleasant odors and evidence of pest problems like cockroaches.
Customer experiences significantly vary with some guests needing to change rooms multiple times due to issues like smoke odor or lack of WiFi signal. Safety concerns are also noted with some rooms lacking proper locks or smoke detectors, contributing to an overall feeling of neglect. Despite a few positive notes, the general consensus leans towards a stay that lacks consistency and comfort, reflecting a property struggling to meet modern standards of cleanliness and maintenance.
Visitors to the Trident Inn & Suites New Orleans frequently highlighted the comfort of the beds with many describing them as extremely comfortable and supporting a good night’s sleep. Guests often praised the clean and well-maintained mattresses, citing them as one of the standout features of their stay. Although some found the beds to be poorly made or hard, the majority of feedback spoke positively about the overall comfort and size, mentioning king-size beds as particularly enjoyable.
However, there were issues that detracted from the sleeping experience for some guests. Reports of dirty or unchanged sheets, thin blankets and flat or inadequate pillows were common complaints. In a few instances, guests encountered stained bedding or bed bugs, which significantly impacted their stay. Despite these concerns, many travelers still found the decor of the bedroom appealing and the beds to be the highlight of their room.
The hotel’s recent renovations and maintenance seemed to affect experiences variably, sometimes leading to inconsistencies in bed quality and room cleanliness. Overall, while the majority of guests appreciated the comfort of the beds, improvements in cleanliness and bedding supplies could enhance the overall guest experience.
Trident Inn & Suites New Orleans has a mixed record when it comes to cleanliness with guests highlighting both positive and negative aspects. Positively, several reviews mentioned that the rooms are spacious and clean with some guests specifically pointing out clean bathrooms and comfortable, clean beds. Those who appreciated the cleanliness mentioned fresh sheets and towels, along with generally clean rooms offered at reasonable rates.
However, issues with cleanliness were frequently noted. Common areas such as hallways and the lobby were often described as dirty and guests encountered unpleasant odors, including the smell of mold, cigarettes and marijuana. Reports of mold, stains on bedding and carpets and even insects and roaches were frequent. Some guests found their rooms humid and noted the presence of mildew and rust, particularly in the bathrooms. Recurring maintenance issues, like dirty windows, rusty appliances and faulty fixtures, added to the overall dissatisfaction with the hotel's upkeep.
Moreover, the breakfast area and public spaces were often not clean with limited options for breakfast and visible trash. The persistence of unpleasant odors and unsanitary conditions in the rooms and hallways suggests that a more thorough and consistent cleaning regimen is necessary. Despite some guests having positive experiences with individual clean rooms, the overarching sentiment stresses the need for significant improvements in maintaining cleanliness throughout the hotel.
The staff at the Trident Inn & Suites New Orleans receives mixed reviews from guests. On the positive side, many guests commend the staff for their friendliness, helpfulness and pleasant demeanor. Individuals like Dave at the front desk and manager Donya Craig are highlighted for providing exceptional service and a warm welcome. The staff is also noted for being courteous and accommodating with mentions of them going above and beyond to assist guests. Positive phrases such as highly commendable, super nice and very accommodating appear frequently.
However, there are considerable concerns about the professionalism and attitude of some staff members. Several reviews mention experiences with rude, unhelpful and unprofessional behavior, particularly from front desk personnel and certain managers. Issues include staff being slow to address problems, displaying disinterest and having poor customer service skills. Additionally, some guests encountered rude and disrespectful treatment with specific mentions of front desk staff being unfriendly and a manager being particularly unpleasant.
Despite the efforts of some staff to provide a pleasant stay, the inconsistency in service quality appears to be a notable issue, impacting the overall guest experience.
The Trident Inn & Suites New Orleans offers a mixed experience when it comes to Wi-Fi connectivity. While there are some positive comments about the Wi-Fi, such as strong and good connections, many guests experienced difficulties. Issues varied from weak or extremely weak signals to complete lack of access, especially on higher floors like the fourth. Some guests noted that the Wi-Fi was available only in the lobby or had to request access, which sometimes didn’t work properly in the rooms. Overall, the Wi-Fi service at this hotel seems inconsistent with several guests reporting that it did not meet their expectations.
Visitors to the Trident Inn & Suites New Orleans have consistently noted issues with the hotel's pool. Although the presence of a pool is appreciated, it frequently appears to be either out of operation or inadequately maintained. Many guests reported that the pool was closed during their stays, preventing any use. When the pool was accessible, complaints ranged from extremely cold and dirty water to sightings of living water bugs. Even those who found the pool to be clean mentioned it was warm and thus unusable. Additionally, access times for the pool were limited with early closures being a common inconvenience. Families staying at the hotel reported disturbances from children running and screaming around the pool area past midnight. Overall, while the hotel does offer a pool, significant improvements in maintenance and accessibility would greatly enhance the guest experience.
At Trident Inn & Suites New Orleans, the parking facilities have received a mix of feedback from guests. On the positive side, many guests appreciate the secure and gated parking, describing it as private, large, well-lit and safe. The added features such as a coded gate and walled entrance contribute to the feeling of security with many guests noting that the parking lot is fenced and well protected.
However, there are also notable concerns. Some guests reported issues with the security gate not functioning correctly, which allowed unauthorized access. There were multiple incidents of car break-ins, resulting in concerns about the actual effectiveness of the security measures. Additionally, the parking lot has been reported to have flooding issues and bags of trash, which detract from the overall experience.
While the hotel offers free parking and good reception, the mixed reviews suggest that while the parking lot is designed to be secure, there are significant areas for improvement in maintenance and enhancing actual security.
Guest reviews for Trident Inn & Suites New Orleans indicate several concerns regarding activities for children at the hotel. Many reviews highlight issues such as children running and making noise in the hallways, which compromised the experience for families seeking a relaxed environment. The presence of construction workers and men hanging out the windows was noted, causing unease for families with young children. Additionally, complaints about unpleasant odors and hygiene issues, including sightings of roaches, suggest that the accommodations might not meet the standards expected by families traveling with kids. Overall, the reviews reflect that this hotel may not be considered a family-friendly destination.
The Trident Inn & Suites New Orleans offers a range of affordable accommodations that are ideal for budget-conscious travelers. The hotel's facilities provide a comfortable stay for a 2 to 3-star rating, making it a good value for the money spent. Guests appreciate the America-style breakfast with several options available, which adds to the overall appeal of the hotel considering its low price point. While the hotel may not exceed expectations and has been noted for an occasional cannabis smell in the hallways and elevator, it still meets basic needs efficiently. However, it's important to manage expectations as it delivers a no-frills experience that aligns well with its competitive pricing. For those visiting during peak times like Carnaval, the hotel remains a fairly good value despite minor drawbacks.
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Location
For those with specific destinations in mind, the hotel is conveniently situated about 20 minutes from key spots like Jackson Square and the French Quarter. The ease of reaching downtown and notable venues like the Smoothie King Center and the Superdome is another point of praise.
While some found the location ideal for their needs and enjoyed the quiet, gated environment, others felt it was too far removed from the city's vibrant center. The surrounding area, East New Orleans, received mixed reviews; some highlighted it as safe and convenient while others noted it was not the most desirable neighborhood.
Despite the varied opinions on its locale, the Inn’s affordability and the amenities around it make it a pragmatic choice for visitors with vehicles. The balance of accessibility to highways and local services makes it a strategically situated lodging option for diverse travel purposes.
Breakfast
However, numerous reviews indicate dissatisfaction with the limited choices, lack of replenishment and poorly maintained breakfast area. Issues such as broken juice machines, absence of hot items like bacon or sausage and missing condiments make the breakfast experience less appealing for several visitors. The breakfast service also seems inconsistent with some guests reporting no breakfast available during their stay, contradicting the hotel's advertisement.
In essence, while some guests appreciate having breakfast provided, many find it lacking in variety and quality, suggesting that improvements in selection and maintenance could enhance the overall experience.
Rooms
However, numerous reviews highlight significant issues with room conditions. Common complaints include damp and stained carpets, signs of mold and broken or outdated fixtures. Many guests report subpar cleaning with instances of unaddressed stains, rust and general dirtiness. There are frequent mentions of maintenance issues such as broken doors, faulty plumbing and damaged furniture. The property itself is described as old and in dire need of renovation with pervasive musty or unpleasant odors and evidence of pest problems like cockroaches.
Customer experiences significantly vary with some guests needing to change rooms multiple times due to issues like smoke odor or lack of WiFi signal. Safety concerns are also noted with some rooms lacking proper locks or smoke detectors, contributing to an overall feeling of neglect. Despite a few positive notes, the general consensus leans towards a stay that lacks consistency and comfort, reflecting a property struggling to meet modern standards of cleanliness and maintenance.
Beds
However, there were issues that detracted from the sleeping experience for some guests. Reports of dirty or unchanged sheets, thin blankets and flat or inadequate pillows were common complaints. In a few instances, guests encountered stained bedding or bed bugs, which significantly impacted their stay. Despite these concerns, many travelers still found the decor of the bedroom appealing and the beds to be the highlight of their room.
The hotel’s recent renovations and maintenance seemed to affect experiences variably, sometimes leading to inconsistencies in bed quality and room cleanliness. Overall, while the majority of guests appreciated the comfort of the beds, improvements in cleanliness and bedding supplies could enhance the overall guest experience.
Cleanliness
However, issues with cleanliness were frequently noted. Common areas such as hallways and the lobby were often described as dirty and guests encountered unpleasant odors, including the smell of mold, cigarettes and marijuana. Reports of mold, stains on bedding and carpets and even insects and roaches were frequent. Some guests found their rooms humid and noted the presence of mildew and rust, particularly in the bathrooms. Recurring maintenance issues, like dirty windows, rusty appliances and faulty fixtures, added to the overall dissatisfaction with the hotel's upkeep.
Moreover, the breakfast area and public spaces were often not clean with limited options for breakfast and visible trash. The persistence of unpleasant odors and unsanitary conditions in the rooms and hallways suggests that a more thorough and consistent cleaning regimen is necessary. Despite some guests having positive experiences with individual clean rooms, the overarching sentiment stresses the need for significant improvements in maintaining cleanliness throughout the hotel.
Staff
However, there are considerable concerns about the professionalism and attitude of some staff members. Several reviews mention experiences with rude, unhelpful and unprofessional behavior, particularly from front desk personnel and certain managers. Issues include staff being slow to address problems, displaying disinterest and having poor customer service skills. Additionally, some guests encountered rude and disrespectful treatment with specific mentions of front desk staff being unfriendly and a manager being particularly unpleasant.
Despite the efforts of some staff to provide a pleasant stay, the inconsistency in service quality appears to be a notable issue, impacting the overall guest experience.
Wi-Fi
Pool
Parking
However, there are also notable concerns. Some guests reported issues with the security gate not functioning correctly, which allowed unauthorized access. There were multiple incidents of car break-ins, resulting in concerns about the actual effectiveness of the security measures. Additionally, the parking lot has been reported to have flooding issues and bags of trash, which detract from the overall experience.
While the hotel offers free parking and good reception, the mixed reviews suggest that while the parking lot is designed to be secure, there are significant areas for improvement in maintenance and enhancing actual security.
Family
3 Star
Yes, Trident Inn & Suites New Orleans has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Trident Inn & Suites New Orleans.
No, Trident Inn & Suites New Orleans doesn't allow dogs.
Yes, parking facilities are available at Trident Inn & Suites New Orleans.
Yes, Trident Inn & Suites New Orleans has a gym.
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