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Accessible Hotels with Parking in New Point
37 HOTELS IN AND AROUND NEW POINTRanking can be influenced by the commissions we receive.20 hotels nearby!
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Summary of reviews
Cape Motel consistently earns high praise from guests for various aspects that contribute to its reputation as a desirable place to stay. Its exceptional location offers the perfect balance of tranquility and accessibility to local attractions, such as the Chesapeake Bay Bridge/Tunnel and the town of Cape Charles, along with nearby dining options like a popular fish restaurant. Visitors find it an ideal base for exploring the area's beaches and historic sites, making it a convenient stop for both leisure travelers and those visiting relatives.
The rooms at Cape Motel are celebrated for their charming retro style combined with modern comforts, which includes the attention to cleanliness that defines the establishment. Guests frequently mention the spotless environment and charming decor, which is complemented by recent renovations adding modern touches like sliding barn doors. Comfortable beds are a highlight, ensuring restful nights in a cozy and inviting atmosphere. This attention to detail is matched by the exceptional staff, whose friendliness and efficiency leave a lasting positive impression, enhancing the overall experience.
Cape Motel's amenities contribute to its welcoming appeal, with the pool area often highlighted as a standout feature. Guests appreciate the clean and relaxing pool, complemented by the adjacent tiki-style Container Bar, creating an ideal spot for unwinding. The property's dog-friendly nature is also a significant draw, with dedicated spaces for pets and a hassle-free experience for pet owners.
Overall, Cape Motel offers an appealing combination of location, comfort, and amenities that cater to both human and canine guests. Its clean and character-filled environment, friendly staff, and relaxing pool area round out its charm, making it an attractive choice for those seeking a memorable and enjoyable stay.
The rooms at Cape Motel are celebrated for their charming retro style combined with modern comforts, which includes the attention to cleanliness that defines the establishment. Guests frequently mention the spotless environment and charming decor, which is complemented by recent renovations adding modern touches like sliding barn doors. Comfortable beds are a highlight, ensuring restful nights in a cozy and inviting atmosphere. This attention to detail is matched by the exceptional staff, whose friendliness and efficiency leave a lasting positive impression, enhancing the overall experience.
Cape Motel's amenities contribute to its welcoming appeal, with the pool area often highlighted as a standout feature. Guests appreciate the clean and relaxing pool, complemented by the adjacent tiki-style Container Bar, creating an ideal spot for unwinding. The property's dog-friendly nature is also a significant draw, with dedicated spaces for pets and a hassle-free experience for pet owners.
Overall, Cape Motel offers an appealing combination of location, comfort, and amenities that cater to both human and canine guests. Its clean and character-filled environment, friendly staff, and relaxing pool area round out its charm, making it an attractive choice for those seeking a memorable and enjoyable stay.
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Country Inn & Suites by Radisson, Newport News South, VA19.6 km from New Point
Hotel in Newport News VA
5.7
RatedFrom $98
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Summary of reviews
The **Country Inn & Suites by Radisson, Newport News South, VA** offers a practical and accessible option for travelers, particularly those visiting family or attending events in the area. The hotel's convenient location near main highways and daily hot breakfast adds value to the stay, making it an appealing choice for many guests.
**Breakfasts** at the hotel generally receive positive remarks for variety and quality with guests enjoying replenished food, friendly staff and daily menu options. However, there are mixed feelings, especially with the grab-and-go breakfast bags introduced due to COVID-19.
Guests find the **room sizes** accommodating, especially for families and many appreciate the comfortable and quiet atmosphere with clean beds contributing to a restful sleep. Despite cleanliness in some areas, there is a notable need for updates and better maintenance, as some guests report issues like stained carpets, weak showers and moldy smells.
**Cleanliness** reviews vary widely; while some rooms are clean and comfortable, there are common complaints of dirty floors, stained carpets, mold and lingering odors throughout the property, indicating a need for thorough cleaning and renovation.
The hotel **staff** consistently earns praise for their friendliness and professionalism. Notable mentions of specific staff members highlight the exceptional customer service, significantly enhancing the guest experience.
**Complimentary Wi-Fi** presents mixed experiences. While some guests find it reliable, others face connectivity issues, including frequent disconnections and poor signal strength, which can be problematic for business travelers.
The **swimming pool** garners mixed feedback. Some guests find it clean and enjoyable, particularly for kids, while others report mold and dirt issues, along with inconsistent temperature maintenance.
**Parking** is generally seen as plentiful and convenient, though a few issues such as insufficient space for all guests and maintenance issues related to the parking area are noted.
The **beds** at the hotel are largely appreciated for their comfort and cleanliness, enhancing the overall sleeping experience, though occasional reports mention hard or lumpy beds.
Overall, the **Country Inn & Suites by Radisson, Newport News South, VA** provides a middle-of-the-road experience suitable for those looking for basic, functional accommodation with some positive elements. While there are areas that could benefit from updates and more consistent maintenance, the hotel generally offers a satisfactory stay for travelers prioritizing practicality over modernity.
**Breakfasts** at the hotel generally receive positive remarks for variety and quality with guests enjoying replenished food, friendly staff and daily menu options. However, there are mixed feelings, especially with the grab-and-go breakfast bags introduced due to COVID-19.
Guests find the **room sizes** accommodating, especially for families and many appreciate the comfortable and quiet atmosphere with clean beds contributing to a restful sleep. Despite cleanliness in some areas, there is a notable need for updates and better maintenance, as some guests report issues like stained carpets, weak showers and moldy smells.
**Cleanliness** reviews vary widely; while some rooms are clean and comfortable, there are common complaints of dirty floors, stained carpets, mold and lingering odors throughout the property, indicating a need for thorough cleaning and renovation.
The hotel **staff** consistently earns praise for their friendliness and professionalism. Notable mentions of specific staff members highlight the exceptional customer service, significantly enhancing the guest experience.
**Complimentary Wi-Fi** presents mixed experiences. While some guests find it reliable, others face connectivity issues, including frequent disconnections and poor signal strength, which can be problematic for business travelers.
The **swimming pool** garners mixed feedback. Some guests find it clean and enjoyable, particularly for kids, while others report mold and dirt issues, along with inconsistent temperature maintenance.
**Parking** is generally seen as plentiful and convenient, though a few issues such as insufficient space for all guests and maintenance issues related to the parking area are noted.
The **beds** at the hotel are largely appreciated for their comfort and cleanliness, enhancing the overall sleeping experience, though occasional reports mention hard or lumpy beds.
Overall, the **Country Inn & Suites by Radisson, Newport News South, VA** provides a middle-of-the-road experience suitable for those looking for basic, functional accommodation with some positive elements. While there are areas that could benefit from updates and more consistent maintenance, the hotel generally offers a satisfactory stay for travelers prioritizing practicality over modernity.
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InTown Suites Extended Stay Newport News VA - I-6419.9 km from New Point
Hotel in Newport News VA
8.2
Very GoodFrom $73
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Honeymoon
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Business
From $96
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Summary of reviews
The Comfort Inn Newport News - Hampton I-64 generally receives high praise for its location, which is convenient to shopping centers, restaurants and major routes like Fort Eustis and the interstate. Guests find the hotel's proximity to these amenities, along with the free parking, highly beneficial for both business and leisure travel.
Breakfast at the hotel is positively received with guests appreciating the variety, quality and friendly service. While there are minor suggestions for improvement, such as increased fruit options, overall, the breakfast significantly enhances the guest experience.
Rooms receive mixed reviews; many guests commend the comfort of the beds, spaciousness and modern amenities, noting the clean and well-maintained showers. However, feedback also points to the need for better room maintenance and addressing issues like bright external lights and occasional cleanliness oversights.
Cleanliness of the hotel is largely favorable with numerous mentions of clean and spacious rooms. The property itself is often described as comfortable and modern, although a few guests cite specific areas where cleanliness could be improved.
The staff stands out for their exceptional friendliness, professionalism and helpfulness. Guests consistently highlight positive interactions and excellent customer service, which greatly contribute to the overall pleasant experience at the hotel.
The pool receives mixed feedback. While many guests appreciate it as a good feature and note it being clean and well-maintained, others point out instances where maintenance fell short.
Comfortable beds are frequently mentioned as a highlight of the stay. Despite some comments on firmness and bed size, most guests find the beds conducive to a restful stay, underscoring them as a significant positive aspect of the hotel's offerings.
Overall, Comfort Inn Newport News - Hampton I-64 delivers a comfortable and convenient stay with high marks for staff service, location and amenities, despite minor areas for improvement.
Breakfast at the hotel is positively received with guests appreciating the variety, quality and friendly service. While there are minor suggestions for improvement, such as increased fruit options, overall, the breakfast significantly enhances the guest experience.
Rooms receive mixed reviews; many guests commend the comfort of the beds, spaciousness and modern amenities, noting the clean and well-maintained showers. However, feedback also points to the need for better room maintenance and addressing issues like bright external lights and occasional cleanliness oversights.
Cleanliness of the hotel is largely favorable with numerous mentions of clean and spacious rooms. The property itself is often described as comfortable and modern, although a few guests cite specific areas where cleanliness could be improved.
The staff stands out for their exceptional friendliness, professionalism and helpfulness. Guests consistently highlight positive interactions and excellent customer service, which greatly contribute to the overall pleasant experience at the hotel.
The pool receives mixed feedback. While many guests appreciate it as a good feature and note it being clean and well-maintained, others point out instances where maintenance fell short.
Comfortable beds are frequently mentioned as a highlight of the stay. Despite some comments on firmness and bed size, most guests find the beds conducive to a restful stay, underscoring them as a significant positive aspect of the hotel's offerings.
Overall, Comfort Inn Newport News - Hampton I-64 delivers a comfortable and convenient stay with high marks for staff service, location and amenities, despite minor areas for improvement.
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Outdoor Pool
Extended Stay America Select Suites - Newport News - I-64 - Jefferson Avenue20.2 km from New Point
Hotel in Newport News VA
4.7
RatedFrom $71
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Summary of reviews
Sonesta Simply Suites Hampton shines as a welcoming retreat in the Hampton area, celebrated for its ideal location, comfortable accommodations, and exceptional hospitality. Tucked away in a serene neighborhood, guests enjoy convenient access to local attractions like the Peninsula Town Center, Buckroe Beach, and Hampton University, while appreciating a peaceful environment away from the bustle of main roads.
The hotel’s well-maintained rooms receive high praise for their spaciousness and modern amenities. Features like a kitchenette equipped with essentials cater especially well to those on longer stays. The decor offers a modern apartment vibe, and the pillow-top mattresses are specifically noted for delivering a restful sleep. Cleanliness is a core strength, with guests frequently mentioning the fresh and immaculate condition of the rooms.
The exceptional staff significantly enhance the guest experience with their friendliness, professionalism, and attentiveness. Staff members, including standout individuals like Chris, Darrell, and Donnie, are highlighted for their dedication to ensuring a smooth, enjoyable stay for all guests, including those with pets. The hotel’s dog-friendly policies and amenities are particularly appreciated, providing a warm welcome to both pets and their owners with ample outdoor space and thoughtful touches.
Visitors also commend the hotel for its reliable free Wi-Fi, comfortable beds, and quiet ambiance. Despite some minor concerns about certain amenities, Sonesta Simply Suites Hampton consistently provides a home-like environment with conveniences such as in-room cooking facilities and free on-site laundry. Its affordability and value, along with recommendations from numerous satisfied guests, make it a top choice for a restful and comfortable stay, whether for a short visit or an extended stay.
The hotel’s well-maintained rooms receive high praise for their spaciousness and modern amenities. Features like a kitchenette equipped with essentials cater especially well to those on longer stays. The decor offers a modern apartment vibe, and the pillow-top mattresses are specifically noted for delivering a restful sleep. Cleanliness is a core strength, with guests frequently mentioning the fresh and immaculate condition of the rooms.
The exceptional staff significantly enhance the guest experience with their friendliness, professionalism, and attentiveness. Staff members, including standout individuals like Chris, Darrell, and Donnie, are highlighted for their dedication to ensuring a smooth, enjoyable stay for all guests, including those with pets. The hotel’s dog-friendly policies and amenities are particularly appreciated, providing a warm welcome to both pets and their owners with ample outdoor space and thoughtful touches.
Visitors also commend the hotel for its reliable free Wi-Fi, comfortable beds, and quiet ambiance. Despite some minor concerns about certain amenities, Sonesta Simply Suites Hampton consistently provides a home-like environment with conveniences such as in-room cooking facilities and free on-site laundry. Its affordability and value, along with recommendations from numerous satisfied guests, make it a top choice for a restful and comfortable stay, whether for a short visit or an extended stay.
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Dog Friendly
From $171
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Sustainability Journey
InTown Suites Extended Stay Newport News VA - South20.9 km from New Point
Hotel in Newport News VA
7.4
Good$
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Accessible
Small
Wyndham Garden Williamsburg Busch Gardens Area20.9 km from New Point
Hotel in Williamsburg VA
6.8
RatedFrom $91
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Summary of reviews
The Wyndham Garden Williamsburg Busch Gardens Area offers a strategic and peaceful location perfect for exploring nearby amusement parks and historical sites. Visitors appreciated its proximity to Busch Gardens, Water Country USA and Colonial Williamsburg, as well as the easy access to major highways. Abundant parking and a quiet setting added to the appeal, making it an ideal choice for families and individuals.
The complimentary breakfast generally received positive feedback for its variety of hot options like pancakes, eggs and sausages, though some guests desired more variety and healthier choices. The rooms were characterized as clean, comfortable and spacious by several visitors with some renovations adding a modern touch. However, there were concerns about outdated features and inconsistent cleanliness, pointing to a need for upgrades and better housekeeping.
Cleanliness was a mixed bag with some praising neat rooms and updated lobbies, while others reported issues like dirty carpets, mold and a musty odor. Despite these issues, friendly and attentive staff often enhanced the guest experience, especially notable in the morning and front desk service.
Wi-Fi encountered varied reviews, being reliable for some but problematic for others due to weak signals and interruptions. The gym, though accessible 24 hours, was seen as under-equipped and in need of updates. The outdoor pool was a well-liked feature, particularly among families, although maintenance issues like bugs and broken ladders occasionally surfaced.
Comfortable beds were a highlight for many, contributing to restful sleep, despite some reports of inconsistent quality and cleanliness. The hotel is considered an affordable option for its three-star rating, suitable for budget-conscious travelers. Business amenities, including a 24-hour business center and excellent customer service, catered well to professional guests.
Accessibility features were appreciated, although some suggested improvements like more handicap-friendly rooms and a shuttle service. Overall, Wyndham Garden Williamsburg Busch Gardens Area offers a satisfactory experience with room for improvement in cleanliness and amenities.
The complimentary breakfast generally received positive feedback for its variety of hot options like pancakes, eggs and sausages, though some guests desired more variety and healthier choices. The rooms were characterized as clean, comfortable and spacious by several visitors with some renovations adding a modern touch. However, there were concerns about outdated features and inconsistent cleanliness, pointing to a need for upgrades and better housekeeping.
Cleanliness was a mixed bag with some praising neat rooms and updated lobbies, while others reported issues like dirty carpets, mold and a musty odor. Despite these issues, friendly and attentive staff often enhanced the guest experience, especially notable in the morning and front desk service.
Wi-Fi encountered varied reviews, being reliable for some but problematic for others due to weak signals and interruptions. The gym, though accessible 24 hours, was seen as under-equipped and in need of updates. The outdoor pool was a well-liked feature, particularly among families, although maintenance issues like bugs and broken ladders occasionally surfaced.
Comfortable beds were a highlight for many, contributing to restful sleep, despite some reports of inconsistent quality and cleanliness. The hotel is considered an affordable option for its three-star rating, suitable for budget-conscious travelers. Business amenities, including a 24-hour business center and excellent customer service, catered well to professional guests.
Accessibility features were appreciated, although some suggested improvements like more handicap-friendly rooms and a shuttle service. Overall, Wyndham Garden Williamsburg Busch Gardens Area offers a satisfactory experience with room for improvement in cleanliness and amenities.
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Accessible
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Golf
From $115
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Summary of reviews
The Comfort Inn & Suites Hampton near Coliseum is strategically located for both leisure and business travelers, offering excellent accessibility to dining options, attractions, the highway and military bases. Its serene and quiet setting, combined with proximity to historic attractions and the beach, provides a balanced environment for guests. Renowned for its cleanliness and friendly staff, the hotel is undergoing renovations to further enhance its appeal.
The breakfast service receives mixed reviews. Many guests commend the delicious and varied offerings, as well as the remodeled breakfast area, but some express disappointment with the limited options and quality of certain items. The transition to grab-and-go breakfasts due to Covid-19 also left some guests unsatisfied.
Rooms are largely praised for their spaciousness, comfort and cleanliness, making them suitable for families. However, issues such as dated decor, maintenance problems and occasional lapses in cleanliness have been noted. The renovated sections, particularly the third floor, offer a more modern and clean environment, though common areas like hallways and elevators sometimes fall short in terms of upkeep.
One of the standout features is the hotel staff, frequently highlighted for their friendliness, professionalism and helpfulness. Specific staff members receive particular mention for their exceptional service, significantly enhancing the guest experience.
The indoor pool is a valued amenity, especially for families, although some guests have reported maintenance issues and water quality concerns.
Bed comfort varies with many guests enjoying a restful sleep, while others report issues with mattresses and pillows indicating a need for updates to improve the overall sleeping experience.
In summary, Comfort Inn & Suites Hampton near Coliseum is appreciated for its convenient location, friendly staff and ongoing renovations, though some aspects like breakfast variety, general cleanliness and bed comfort require attention to ensure a consistently positive guest experience.
The breakfast service receives mixed reviews. Many guests commend the delicious and varied offerings, as well as the remodeled breakfast area, but some express disappointment with the limited options and quality of certain items. The transition to grab-and-go breakfasts due to Covid-19 also left some guests unsatisfied.
Rooms are largely praised for their spaciousness, comfort and cleanliness, making them suitable for families. However, issues such as dated decor, maintenance problems and occasional lapses in cleanliness have been noted. The renovated sections, particularly the third floor, offer a more modern and clean environment, though common areas like hallways and elevators sometimes fall short in terms of upkeep.
One of the standout features is the hotel staff, frequently highlighted for their friendliness, professionalism and helpfulness. Specific staff members receive particular mention for their exceptional service, significantly enhancing the guest experience.
The indoor pool is a valued amenity, especially for families, although some guests have reported maintenance issues and water quality concerns.
Bed comfort varies with many guests enjoying a restful sleep, while others report issues with mattresses and pillows indicating a need for updates to improve the overall sleeping experience.
In summary, Comfort Inn & Suites Hampton near Coliseum is appreciated for its convenient location, friendly staff and ongoing renovations, though some aspects like breakfast variety, general cleanliness and bed comfort require attention to ensure a consistently positive guest experience.
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LUXURY HOME 5 BR 3 BA Near Beaches and Venues21.2 km from New Point
Vacation Home in Hampton VA
8.4
Very GoodFrom $352
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Accessible
Dog Friendly
Extended Stay America Select Suites - Newport News - Oyster Point21.3 km from New Point
Hotel in Newport News VA
6.6
RatedFrom $68
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Accessible
Family
InTown Suites Extended Stay Newport News VA - City Center21.4 km from New Point
Hotel in Newport News VA
5.5
RatedFrom $68
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Accessible
Honeymoon
Red Roof Inn Hampton Coliseum and Convention Center21.8 km from New Point
Motel in Hampton VA
6.2
RatedFrom $74
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Summary of reviews
The Red Roof Inn Hampton Coliseum and Convention Center offers a commendable experience in terms of location and staff service. Guests appreciate the convenience of its location, highlighting easy access to the Hampton Coliseum and Convention Center, Langley Air Force Base, and various dining options and stores. This strategic positioning makes it a practical choice for event attendees and visitors with family in the area, all coupled with a modest pricing.
The hotel staff receive significant praise for their friendliness and helpfulness, particularly the head of housekeeping and management, who contribute positively to guest experiences. While there are occasional issues with service, the team is largely seen as accommodating and overall, the staff enhances the welcoming atmosphere of the hotel.
However, the state of the rooms and cleanliness presents a mixed picture. Some guests find the rooms clean and beds comfortable, exceeding their expectations. Yet, substantial concerns are raised about the condition of rooms and facilities, with several guests reporting issues like outdated amenities, dirt, odors, and maintenance needs. Instances of neglected areas such as dirty floors and stained walls indicate that improvements are necessary to enhance guest comfort.
In summary, while the Red Roof Inn provides an excellent location and boasts a friendly staff, there are notable challenges in room maintenance and cleanliness that require attention. Despite these issues, many guests still find value in their stay due to the advantageous location and accommodating staff.
The hotel staff receive significant praise for their friendliness and helpfulness, particularly the head of housekeeping and management, who contribute positively to guest experiences. While there are occasional issues with service, the team is largely seen as accommodating and overall, the staff enhances the welcoming atmosphere of the hotel.
However, the state of the rooms and cleanliness presents a mixed picture. Some guests find the rooms clean and beds comfortable, exceeding their expectations. Yet, substantial concerns are raised about the condition of rooms and facilities, with several guests reporting issues like outdated amenities, dirt, odors, and maintenance needs. Instances of neglected areas such as dirty floors and stained walls indicate that improvements are necessary to enhance guest comfort.
In summary, while the Red Roof Inn provides an excellent location and boasts a friendly staff, there are notable challenges in room maintenance and cleanliness that require attention. Despite these issues, many guests still find value in their stay due to the advantageous location and accommodating staff.
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Parking
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Dog Friendly
Dogs Stay Free
From $92
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Dog Friendly
Embassy Suites by Hilton Hampton Convention Center22.0 km from New Point
Hotel in Hampton VA
8.8
ExcellentFrom $126
$
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Summary of reviews
The Embassy Suites by Hilton Hampton Convention Center is highly regarded by guests for its strategic location and exceptional convenience, particularly for those attending events at the nearby convention center and coliseum. The central location in Hampton places it within walking distance of key attractions such as Hampton University, various dining options, shopping areas and entertainment venues. This makes it an optimal choice for both leisure and business travelers. The hotel's atmosphere, friendly staff and overall cleanliness further enhance the positive visitor experience.
The breakfast offerings at the hotel receive extensive praise, frequently described as excellent, delicious and outstanding. The variety and completeness of the breakfast buffet, including freshly made omelets and made-to-order dishes, are standout features that many guests highlight. The quality of the breakfast is a memorable part of the stay with the substantial spread also helping guests save money.
The rooms at the Embassy Suites by Hilton Hampton Convention Center are often commended for their spaciousness, cleanliness and comfort. Guests appreciate the ample space provided, making it suitable for families and couples alike. The layout and size of the rooms, along with the cozy beds, contribute to the overall satisfaction. The hotel's beautiful property, including its inviting lobby and atrium, along with friendly staff, adds to the pleasant atmosphere.
Cleanliness is another strong point with many guests noting the excellent upkeep of rooms and public areas, including bathrooms. Despite a few criticisms about maintenance issues like unvacuumed or stained carpets and occasional unpleasant odors from furniture, the majority of feedback reflects a positive experience emphasizing the hotel's clean environment and friendly service.
The staff at the Embassy Suites by Hilton Hampton Convention Center are generally described as friendly, helpful and professional, contributing significantly to a welcoming and pleasant atmosphere. While there are occasional reports of rude behavior and understaffing affecting service quality, the overall positive interactions with staff members enhance guests' stays.
However, the pool area receives mixed feedback. While guests appreciate the cleanliness and amenities of the pool and gym, issues such as a freezing pool temperature due to a broken heater, maintenance concerns and occasional closures detract from the experience.
Parking is noted as convenient and secure, although some guests are surprised by an additional $5 parking fee, which they feel should not be imposed on hotel guests.
Family travelers find the hotel accommodating with spacious rooms and a welcoming atmosphere suitable for children. The cleanliness and attentive staff are particularly appreciated by families.
The beds receive mixed reviews; while many guests find them very comfortable, some express discomfort due to the beds being too low or the bedding not being thoroughly clean.
Overall, the Embassy Suites by Hilton Hampton Convention Center is highly praised for its location, excellent breakfast, spacious and clean rooms and friendly staff, making it a preferred choice for a variety of travelers, despite some minor areas for improvement.
The breakfast offerings at the hotel receive extensive praise, frequently described as excellent, delicious and outstanding. The variety and completeness of the breakfast buffet, including freshly made omelets and made-to-order dishes, are standout features that many guests highlight. The quality of the breakfast is a memorable part of the stay with the substantial spread also helping guests save money.
The rooms at the Embassy Suites by Hilton Hampton Convention Center are often commended for their spaciousness, cleanliness and comfort. Guests appreciate the ample space provided, making it suitable for families and couples alike. The layout and size of the rooms, along with the cozy beds, contribute to the overall satisfaction. The hotel's beautiful property, including its inviting lobby and atrium, along with friendly staff, adds to the pleasant atmosphere.
Cleanliness is another strong point with many guests noting the excellent upkeep of rooms and public areas, including bathrooms. Despite a few criticisms about maintenance issues like unvacuumed or stained carpets and occasional unpleasant odors from furniture, the majority of feedback reflects a positive experience emphasizing the hotel's clean environment and friendly service.
The staff at the Embassy Suites by Hilton Hampton Convention Center are generally described as friendly, helpful and professional, contributing significantly to a welcoming and pleasant atmosphere. While there are occasional reports of rude behavior and understaffing affecting service quality, the overall positive interactions with staff members enhance guests' stays.
However, the pool area receives mixed feedback. While guests appreciate the cleanliness and amenities of the pool and gym, issues such as a freezing pool temperature due to a broken heater, maintenance concerns and occasional closures detract from the experience.
Parking is noted as convenient and secure, although some guests are surprised by an additional $5 parking fee, which they feel should not be imposed on hotel guests.
Family travelers find the hotel accommodating with spacious rooms and a welcoming atmosphere suitable for children. The cleanliness and attentive staff are particularly appreciated by families.
The beds receive mixed reviews; while many guests find them very comfortable, some express discomfort due to the beds being too low or the bedding not being thoroughly clean.
Overall, the Embassy Suites by Hilton Hampton Convention Center is highly praised for its location, excellent breakfast, spacious and clean rooms and friendly staff, making it a preferred choice for a variety of travelers, despite some minor areas for improvement.
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