Holiday Inn Express - Times Square South by IHG
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Summary of reviewsHoliday Inn Express - Times Square South by IHG, situated in the heart of Midtown Manhattan, is highly praised for its prime location. Its proximity to iconic New York landmarks such as Times Square, the Empire State Building and Central Park, along with nearby subway stations, makes it an excellent base for exploring the city. Guests enjoy the convenience of nearby dining, shopping and entertainment options, making it ideal for those looking to immerse themselves in the vibrant NYC atmosphere.
The hotel's complimentary breakfast receives positive feedback for its variety and convenience with offerings like eggs, sausages, pancakes, yogurt and cereals. While the selection is basic and somewhat repetitive, it generally satisfies guests looking for a simple and filling start to their day. The friendly and attentive staff enhance the breakfast experience.
Rooms at the hotel are appreciated for their cleanliness and comfort with cozy beds and modern bathrooms frequently noted. Though some rooms offer views of the Empire State Building, many guests find the accommodations small and in need of updates. Despite occasional issues like worn furniture and maintenance problems, the rooms are functional and adequate for short stays.
Cleanliness is generally well-regarded, though some visitors report inconsistencies in housekeeping. Positive comments highlight well-maintained facilities and clean rooms, while negative feedback calls for better upkeep, especially in certain areas like carpets and bathrooms.
The hotel staff consistently earn high marks for their helpfulness and professionalism. Guests commend the team for their warm and accommodating service with specific mentions of efficient and friendly reception staff. While there are occasional reports of less satisfactory interactions, the overall impression of the staff is positive.
Wi-Fi at the hotel is dependable, fast and free, which guests appreciate for both leisure and business purposes. The 24-hour gym, while small and sometimes in need of equipment maintenance, offers a clean and useful space for basic workouts.
Located in a lively area, the hotel provides easy access to diverse nightlife options, including bars, nightclubs and restaurants. This makes it a suitable choice for those looking to experience New York's dynamic evening scene, though it may come with some noise from nearby venues.
The comfortable beds are often highlighted in reviews, though their size may be a concern for some guests. The quality of the bedding contributes to a restful sleep, enhancing the overall stay despite space limitations in rooms.
Business travelers find the hotel convenient with a well-equipped business center and efficient check-in processes. Additional amenities like late check-out options and good working spaces make it a practical choice for work trips.
Accessibility features at the hotel are commendable with specially designed rooms and facilities to accommodate disabled guests. The staff's willingness to assist and the accessible design throughout the property ensure a comfortable stay for all visitors.
In summary, Holiday Inn Express - Times Square South offers a strategic location, friendly staff and clean, comfortable rooms, making it a suitable option for both leisure and business travelers. However, potential guests should be aware of room size limitations and the need for occasional updates in the facility.
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The hotel's complimentary breakfast receives positive feedback for its variety and convenience with offerings like eggs, sausages, pancakes, yogurt and cereals. While the selection is basic and somewhat repetitive, it generally satisfies guests looking for a simple and filling start to their day. The friendly and attentive staff enhance the breakfast experience.
Rooms at the hotel are appreciated for their cleanliness and comfort with cozy beds and modern bathrooms frequently noted. Though some rooms offer views of the Empire State Building, many guests find the accommodations small and in need of updates. Despite occasional issues like worn furniture and maintenance problems, the rooms are functional and adequate for short stays.
Cleanliness is generally well-regarded, though some visitors report inconsistencies in housekeeping. Positive comments highlight well-maintained facilities and clean rooms, while negative feedback calls for better upkeep, especially in certain areas like carpets and bathrooms.
The hotel staff consistently earn high marks for their helpfulness and professionalism. Guests commend the team for their warm and accommodating service with specific mentions of efficient and friendly reception staff. While there are occasional reports of less satisfactory interactions, the overall impression of the staff is positive.
Wi-Fi at the hotel is dependable, fast and free, which guests appreciate for both leisure and business purposes. The 24-hour gym, while small and sometimes in need of equipment maintenance, offers a clean and useful space for basic workouts.
Located in a lively area, the hotel provides easy access to diverse nightlife options, including bars, nightclubs and restaurants. This makes it a suitable choice for those looking to experience New York's dynamic evening scene, though it may come with some noise from nearby venues.
The comfortable beds are often highlighted in reviews, though their size may be a concern for some guests. The quality of the bedding contributes to a restful sleep, enhancing the overall stay despite space limitations in rooms.
Business travelers find the hotel convenient with a well-equipped business center and efficient check-in processes. Additional amenities like late check-out options and good working spaces make it a practical choice for work trips.
Accessibility features at the hotel are commendable with specially designed rooms and facilities to accommodate disabled guests. The staff's willingness to assist and the accessible design throughout the property ensure a comfortable stay for all visitors.
In summary, Holiday Inn Express - Times Square South offers a strategic location, friendly staff and clean, comfortable rooms, making it a suitable option for both leisure and business travelers. However, potential guests should be aware of room size limitations and the need for occasional updates in the facility.
Dog Friendly Hotel
Hotel near Nightlife Spots
Business Hotel
Accessible Hotel
Hotel with Gym
3-Star Hotel
Guest Reviews
Holiday Inn Express - Times Square South by IHG, is lauded for its prime location in Midtown Manhattan. Guests consistently highlight its superb, central positioning, making it an ideal base for exploring New York City. The hotel's proximity to iconic landmarks such as Times Square, the Empire State Building and Central Park is a significant draw with many attractions within a short walking distance.
The ease of access to multiple subway stations further enhances its convenience, allowing visitors to navigate the city efficiently. The neighborhood surrounding the hotel features ample dining, shopping and entertainment options with notable mentions of nearby Macy's, Broadway theaters and Bryant Park.
Visitors appreciate the ability to walk to major tourist spots, emphasizing the hotel's central and strategic location. Whether for shopping on Fifth Avenue, attending events at Madison Square Garden or simply enjoying the vibrant Times Square atmosphere, the hotel offers a perfect starting point for a memorable stay in New York City.
Holiday Inn Express - Times Square South offers a complimentary breakfast that overall receives positive feedback from guests with many describing it as excellent, ample or a great way to start the day. The buffet includes a variety of food with both hot and cold options such as eggs, sausages, bacon, pancakes, yogurt and cereals. The presence of bottled water and grab-and-go bags adds convenience for guests on the move.
However, some guests felt the breakfast could be improved with added variety as it tends to be repetitive with limited seating causing congestion during peak hours. Despite the basic setup and occasional criticisms about the limited selection and use of disposable cutlery, the breakfast generally meets the needs of those looking for a simple yet filling meal to start their day. The friendly and attentive staff also contribute positively to the breakfast experience. While some guests suggest more creativity and inclusion of diverse items like cheese or a daily change in the menu, many still find the breakfast offerings satisfying by American standards.
Nestled in the bustling heart of Midtown Manhattan, the Holiday Inn Express – Times Square South offers a mix of experiences for its guests, particularly when it comes to its rooms. Many travelers appreciate the clean and comfortable nature of the accommodations. Daily room cleaning, cozy beds and modern bathrooms are common accolades with rooms often described as suitable for a short stay, especially given New York City's typical room sizes.
Views of the iconic Empire State Building from certain rooms add a unique touch, enhancing the overall appeal. Some rooms also provide good temperature control and convenient amenities like extra water bottles and functional air conditioning, contributing to a satisfactory stay.
However, many reviews highlight that the rooms are generally compact and sometimes cramped, especially for groups of more than two people. Several guests noted the need for renovations and updates, mentioning worn-out furniture, old carpets and maintenance issues like non-functioning air conditioners and noisy operation. Cleanliness is generally praised, but there are sporadic lapses with dusty areas, musty smells and occasional overlooked cleaning requests.
For those who place value on aesthetics, some rooms present a tired appearance, marked by dated decor and minor disrepair. The bathroom facilities also seem to need improvement in certain aspects, including low water pressure and awkwardly designed doors.
Despite these downsides, the rooms are viewed as functional and adequate for the price, particularly for short visits. The recurring theme of limited space and dated interiors is offset by the strategic location and overall cleanliness, making it a practical option for budget-conscious travelers eager to explore the vibrant surroundings of Midtown Manhattan.
Holiday Inn Express - Times Square South by IHG, receives a lot of positive feedback about the comfort of its beds, making it a good choice for travelers prioritizing a restful sleep. Reviewers repeatedly highlight the beds as comfortable with some describing them as "super comfortable," "deliciously comfortable," and "very comfy." The bedding quality is often noted as high, clean and top-notch, adding to the overall satisfaction.
Although the comfort of the beds is widely praised, their size seems to be a recurring issue for many guests. Double beds are often described as narrow or small and this has been a particular point of contention for families and couples expecting more space. There are mentions of the bed width being less than ideal with some beds not meeting the expected sizes, especially for those used to U.S. standards.
Cleanliness and housekeeping also receive frequent nods of approval with daily service ensuring fresh towels and water. However, there are occasional concerns regarding room and linen cleanliness, including reports of worn mattresses and stained sheets.
The hotel offers a functional and pragmatic stay, especially for those who can appreciate the high comfort level of the beds despite their smaller size. Guests commend the bedding and the overall comfort, which seems to make up for the room and bed size limitations.
At the Holiday Inn Express - Times Square South by IHG, cleanliness appears to be a mixed bag based on guest reviews. On the positive side, many guests appreciated the hotel's overall cleanliness with frequent mentions of clean rooms and well-maintained facilities. Phrases like clean and comfortable room, immaculate room and kept everything pristine suggest that those who experienced good housekeeping were very satisfied. Moreover, several reviews reference the hotel's clean environment and comfortable accommodations, attributing a pleasant stay to the cleanliness and maintenance of the rooms and common areas.
However, some guests pointed out areas needing improvement, such as carpets and furniture showing signs of wear and better upkeep required for bathrooms. Issues like inconsistent housekeeping, rooms not being cleaned daily and specific cleanliness problems—such as dirty carpets, dust and occasional bedbugs—were noted. Furthermore, problems with housekeeping services ranged from careless cleaning to trash and towels piling up.
While the positive feedback highlights an overall good level of cleanliness for several guests, the negative reviews indicate a need for more consistent cleaning practices and timely maintenance to ensure all guests have a satisfactory experience. Therefore, while many found the hotel clean and comfortable, potential visitors should be aware of the variability in housekeeping standards at this property.
The staff at Holiday Inn Express - Times Square South by IHG, consistently receive high praise for their friendly, helpful and welcoming demeanor. Guests find the hotel team to be attentive, kind and professional, often mentioning how staff members are always willing to assist with a smile. The reception staff, including individuals like Ronald, Emanuel, Franco and others, are highlighted for their exceptional service and efficiency.
Despite some isolated incidents of uncooperativeness, rudeness or inefficiency, the majority of reviews commend the staff for their polite and accommodating nature. Guests appreciate the helpfulness of the breakfast staff and the efficiency of the front desk team, particularly noting their ability to handle requests and provide valuable information about the city.
Managers are also recognized for their excellent customer service with special mentions of their respectful and helpful attitudes. Overall, the hotel's atmosphere is characterized by the constant effort of its employees to ensure a pleasant stay for all guests.
The Wi-Fi at Holiday Inn Express - Times Square South by IHG, generally receives positive feedback from guests. Many have noted that the Wi-Fi is stable, fast and reliable with good coverage throughout the rooms. Multiple reviews highlight the benefit of free Wi-Fi without extra resort fees, adding to the convenience of staying connected at no additional cost. While there were occasional mentions of weak or unstable connections, particularly in a few instances, these seem to be exceptions rather than the rule. Overall, guests appreciate the reliable and fast internet service, making it a suitable choice for both leisure and business travelers needing dependable online access.
The Holiday Inn Express - Times Square South offers a 24-hour gym that, while small, provides functional exercise options. The fitness room is equipped with basic necessities and includes exercise wipes for convenience. Guests have found the gym to be a plus, particularly appreciating its cleanliness and variety of equipment. However, some components such as treadmills were noted to be out of order and there are mentions of the entry system needing maintenance. Overall, the modestly equipped gym is a useful addition for those staying at the hotel, even though space and equipment may be limited.
The Holiday Inn Express - Times Square South by IHG, is situated in a vibrant area with a variety of nightlife options right at your doorstep. Guests have highlighted the hotel's prime location for those looking to experience the city's lively atmosphere. There are numerous bars, nightclubs and restaurants within walking distance, providing ample opportunities to enjoy a night out. The proximity to Times Square makes it an ideal spot for theatergoers and those eager to explore original places in the vicinity. While some reviews mention noise from nearby bars, overall, the location is highly recommended for its bustling nightlife and dynamic environment.
The Holiday Inn Express - Times Square South in New York City is a top choice for business travelers, offering a range of amenities designed to meet the needs of those on work trips. Its strategic location with proximity to subway lines and the city's business areas, makes it easy to navigate for work-related activities. The hotel’s business center is accessible and well-equipped, providing a conducive environment for productivity. Conference rooms are also available, catering to those needing meeting spaces.
Check-in processes are efficient and well-timed with express options available to expedite the process. Additionally, the front desk staff is noted for their excellent customer service, contributing to a pleasant stay. Business-friendly amenities, including the possibility to store luggage for business requirements and good working spaces, further enhance the convenience for business guests.
The hotel allows for late check-out as a courtesy, adding a level of flexibility appreciated by business travelers. Whether for purely professional purposes or mixed personal and business trips, the Holiday Inn Express - Times Square South stands out as an ideal option for business stays.
The Holiday Inn Express - Times Square South, an IHG Hotel, offers commendable accessibility features for guests with disabilities. Located conveniently just 11 minutes walking distance from Times Square and roughly 30 minutes from Central Park, it ensures easy access to several subway lines and other public transport options. The hotel provides rooms specifically designed for disabled guests, equipped with the necessary accessibility options and tuned to meet differing needs. These rooms are spacious yet efficiently designed to accommodate wheelchair users comfortably.
The breakfast room, situated on the first floor, is accessible, further enhancing the convenience for guests. The presence of multiple elevators adds to the overall ease of movement within the hotel. Additionally, accessible facilities are a consistent feature throughout the establishment, ensuring that all guests can effortlessly enjoy their stay, from the moment they enter the building to accessing their rooms.
Apart from these physical amenities, the staff's preparedness to assist, such as lending international power adapters, reflects a commitment to accommodating diverse needs. The overall accessibility and thoughtful design of the hotel make it a reliable choice for disabled travelers seeking comfort and ease in New York City.
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Location
The ease of access to multiple subway stations further enhances its convenience, allowing visitors to navigate the city efficiently. The neighborhood surrounding the hotel features ample dining, shopping and entertainment options with notable mentions of nearby Macy's, Broadway theaters and Bryant Park.
Visitors appreciate the ability to walk to major tourist spots, emphasizing the hotel's central and strategic location. Whether for shopping on Fifth Avenue, attending events at Madison Square Garden or simply enjoying the vibrant Times Square atmosphere, the hotel offers a perfect starting point for a memorable stay in New York City.
Breakfast
However, some guests felt the breakfast could be improved with added variety as it tends to be repetitive with limited seating causing congestion during peak hours. Despite the basic setup and occasional criticisms about the limited selection and use of disposable cutlery, the breakfast generally meets the needs of those looking for a simple yet filling meal to start their day. The friendly and attentive staff also contribute positively to the breakfast experience. While some guests suggest more creativity and inclusion of diverse items like cheese or a daily change in the menu, many still find the breakfast offerings satisfying by American standards.
Rooms
Views of the iconic Empire State Building from certain rooms add a unique touch, enhancing the overall appeal. Some rooms also provide good temperature control and convenient amenities like extra water bottles and functional air conditioning, contributing to a satisfactory stay.
However, many reviews highlight that the rooms are generally compact and sometimes cramped, especially for groups of more than two people. Several guests noted the need for renovations and updates, mentioning worn-out furniture, old carpets and maintenance issues like non-functioning air conditioners and noisy operation. Cleanliness is generally praised, but there are sporadic lapses with dusty areas, musty smells and occasional overlooked cleaning requests.
For those who place value on aesthetics, some rooms present a tired appearance, marked by dated decor and minor disrepair. The bathroom facilities also seem to need improvement in certain aspects, including low water pressure and awkwardly designed doors.
Despite these downsides, the rooms are viewed as functional and adequate for the price, particularly for short visits. The recurring theme of limited space and dated interiors is offset by the strategic location and overall cleanliness, making it a practical option for budget-conscious travelers eager to explore the vibrant surroundings of Midtown Manhattan.
Beds
Although the comfort of the beds is widely praised, their size seems to be a recurring issue for many guests. Double beds are often described as narrow or small and this has been a particular point of contention for families and couples expecting more space. There are mentions of the bed width being less than ideal with some beds not meeting the expected sizes, especially for those used to U.S. standards.
Cleanliness and housekeeping also receive frequent nods of approval with daily service ensuring fresh towels and water. However, there are occasional concerns regarding room and linen cleanliness, including reports of worn mattresses and stained sheets.
The hotel offers a functional and pragmatic stay, especially for those who can appreciate the high comfort level of the beds despite their smaller size. Guests commend the bedding and the overall comfort, which seems to make up for the room and bed size limitations.
Cleanliness
However, some guests pointed out areas needing improvement, such as carpets and furniture showing signs of wear and better upkeep required for bathrooms. Issues like inconsistent housekeeping, rooms not being cleaned daily and specific cleanliness problems—such as dirty carpets, dust and occasional bedbugs—were noted. Furthermore, problems with housekeeping services ranged from careless cleaning to trash and towels piling up.
While the positive feedback highlights an overall good level of cleanliness for several guests, the negative reviews indicate a need for more consistent cleaning practices and timely maintenance to ensure all guests have a satisfactory experience. Therefore, while many found the hotel clean and comfortable, potential visitors should be aware of the variability in housekeeping standards at this property.
Staff
Despite some isolated incidents of uncooperativeness, rudeness or inefficiency, the majority of reviews commend the staff for their polite and accommodating nature. Guests appreciate the helpfulness of the breakfast staff and the efficiency of the front desk team, particularly noting their ability to handle requests and provide valuable information about the city.
Managers are also recognized for their excellent customer service with special mentions of their respectful and helpful attitudes. Overall, the hotel's atmosphere is characterized by the constant effort of its employees to ensure a pleasant stay for all guests.
Wi-Fi
Gym
Nightlife
Business
Check-in processes are efficient and well-timed with express options available to expedite the process. Additionally, the front desk staff is noted for their excellent customer service, contributing to a pleasant stay. Business-friendly amenities, including the possibility to store luggage for business requirements and good working spaces, further enhance the convenience for business guests.
The hotel allows for late check-out as a courtesy, adding a level of flexibility appreciated by business travelers. Whether for purely professional purposes or mixed personal and business trips, the Holiday Inn Express - Times Square South stands out as an ideal option for business stays.
Accessible
The breakfast room, situated on the first floor, is accessible, further enhancing the convenience for guests. The presence of multiple elevators adds to the overall ease of movement within the hotel. Additionally, accessible facilities are a consistent feature throughout the establishment, ensuring that all guests can effortlessly enjoy their stay, from the moment they enter the building to accessing their rooms.
Apart from these physical amenities, the staff's preparedness to assist, such as lending international power adapters, reflects a commitment to accommodating diverse needs. The overall accessibility and thoughtful design of the hotel make it a reliable choice for disabled travelers seeking comfort and ease in New York City.
No, Holiday Inn Express - Times Square South by IHG doesn't have any pool.
No, a spa isn't available at Holiday Inn Express - Times Square South by IHG.
Yes, Holiday Inn Express - Times Square South by IHG welcomes dogs.
No, parking facilities aren't available at Holiday Inn Express - Times Square South by IHG.
Yes, Holiday Inn Express - Times Square South by IHG has a gym.
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