Hotel Lucerne
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Summary of reviewsHotel Lucerne offers an exceptional stay in New York City, highly praised for its outstanding location on the Upper West Side. This prime spot places guests just a short walk from Central Park and renowned cultural sites like the American Museum of Natural History and the Metropolitan Museum of Art. The neighborhood is described as vibrant yet peaceful with an array of restaurants, cafes and shops nearby and easy access to Manhattan's broader attractions via the 79th Street subway station. The hotel’s serene surroundings are ideal for families and those desiring a quieter retreat while still being close to the action.
Dining options at Hotel Lucerne are a highlight, particularly the attached Nice Matin restaurant. Guests appreciate the excellent and varied breakfast offerings, enhanced by a 15% discount for hotel guests. Dinner at Nice Matin is equally commendable with exceptional food, great service and a high-quality menu that includes a noteworthy wine list. Additionally, numerous nearby dining options add to the convenience and enjoyment of staying at the hotel.
The rooms at Hotel Lucerne receive mixed reviews but are generally praised for their spaciousness, cleanliness and comfort. Many guests highlight the large, comfortable beds and ample room size, suitable even for families. While the classic décor is charming for some, others feel it could use an update, particularly in bathrooms and air conditioning systems. The hotel maintains high cleanliness standards, though isolated incidents suggest some areas may benefit from modernization.
Staff at Hotel Lucerne are consistently commended for their friendly, welcoming and professional demeanor. The front desk staff, doormen and bellhops receive high marks for their helpfulness and courtesy, contributing to a seamless and pleasant experience. Specific staff members like Deborah and Maria are often mentioned for their exceptional service.
The hotel's WiFi service is generally strong and reliable, though some guests have experienced connectivity issues in certain areas. The gym is well-equipped and clean, offering a satisfactory experience for most visitors despite some equipment limitations.
Hotel Lucerne is particularly family-friendly with spacious rooms and suites that accommodate families of all sizes. The nearby playground and quieter neighborhood atmosphere make it a convenient and pleasant choice for families.
Guests also appreciate the balance of tranquility and nightlife options nearby with lively bars and diners nearby providing variety without compromising peace. The comfortable beds receive high praise for their softness and luxurious linens, ensuring a restful night’s sleep.
Overall, Hotel Lucerne offers high standards of service, comfort and value for money, making it a standout option for anyone looking to explore New York City while enjoying a comfortable and welcoming stay.
Categories
Dining options at Hotel Lucerne are a highlight, particularly the attached Nice Matin restaurant. Guests appreciate the excellent and varied breakfast offerings, enhanced by a 15% discount for hotel guests. Dinner at Nice Matin is equally commendable with exceptional food, great service and a high-quality menu that includes a noteworthy wine list. Additionally, numerous nearby dining options add to the convenience and enjoyment of staying at the hotel.
The rooms at Hotel Lucerne receive mixed reviews but are generally praised for their spaciousness, cleanliness and comfort. Many guests highlight the large, comfortable beds and ample room size, suitable even for families. While the classic décor is charming for some, others feel it could use an update, particularly in bathrooms and air conditioning systems. The hotel maintains high cleanliness standards, though isolated incidents suggest some areas may benefit from modernization.
Staff at Hotel Lucerne are consistently commended for their friendly, welcoming and professional demeanor. The front desk staff, doormen and bellhops receive high marks for their helpfulness and courtesy, contributing to a seamless and pleasant experience. Specific staff members like Deborah and Maria are often mentioned for their exceptional service.
The hotel's WiFi service is generally strong and reliable, though some guests have experienced connectivity issues in certain areas. The gym is well-equipped and clean, offering a satisfactory experience for most visitors despite some equipment limitations.
Hotel Lucerne is particularly family-friendly with spacious rooms and suites that accommodate families of all sizes. The nearby playground and quieter neighborhood atmosphere make it a convenient and pleasant choice for families.
Guests also appreciate the balance of tranquility and nightlife options nearby with lively bars and diners nearby providing variety without compromising peace. The comfortable beds receive high praise for their softness and luxurious linens, ensuring a restful night’s sleep.
Overall, Hotel Lucerne offers high standards of service, comfort and value for money, making it a standout option for anyone looking to explore New York City while enjoying a comfortable and welcoming stay.
Historic Hotel
Located on the Upper West Side, Hotel Lucerne offers a classic and refined atmosphere. Its architecture and design reflect the elegance of a bygone era. The hotel provides a comfortable and timeless experience, making it a notable historic stay.
Family Friendly Hotel
Located on the Upper West Side, providing easy access to the American Museum of Natural History and Central Park. Offers a comfortable stay in a family-friendly neighborhood.
Luxury Hotel
Hotel for Honeymoon
Romantic Hotel
Hotel near Nightlife Spots
Business Hotel
Accessible Hotel
Hotel with Gym
4-Star Hotel
Guest Reviews
'Hotel Lucerne' boasts an outstanding location that's frequently praised by guests for its proximity to numerous attractions and amenities in New York City. Nestled in the heart of the Upper West Side, the hotel is just a short walk away from Central Park, making it ideal for morning runs or leisurely strolls. Equally close are key cultural sites such as the American Museum of Natural History and the Metropolitan Museum of Art.
The neighborhood is described as vibrant yet peaceful, offering a variety of great restaurants, cafes and shops just steps away. A significant advantage is its strategic position near the 79th Street subway station, providing easy access to other parts of Manhattan. For those looking to explore further, efficient bus and subway services are mere minutes away.
The hotel’s serene surroundings, away from the hustle and bustle of Midtown, make it an appealing choice for families and those seeking quieter accommodations without sacrificing convenience. Guests continually highlight the safety and cleanliness of the area, noting it’s perfect for a family-friendly stay.
Additionally, the warm and helpful hospitality of the hotel staff has garnered positive feedback, further enhancing the appeal of this well-located property. Whether visiting iconic landmarks or enjoying the local neighborhood charm, 'Hotel Lucerne' offers an ideal base for exploring New York City.
Hotel Lucerne's breakfast offerings have garnered widespread appreciation from guests, predominantly due to the attached restaurant, Nice Matin. Consistently described as excellent, wonderful and first-class, the breakfast at Nice Matin provides a reliable, varied and delicious start to the day. Guests particularly enjoyed the convenience and quality of the breakfast, making it a staple during their stay.
A notable feature is the 15% discount offered to hotel guests at Nice Matin, making the breakfast not only enjoyable but also relatively cost-effective. Despite some comments on the higher cost, the quality and taste seem to outweigh the expense for most.
The hotel's location also benefits from an array of nearby dining options, adding to the convenience. Although some guests pointed out the absence of an in-house breakfast, the affiliated restaurant and available discounts received positive remarks, which contributes to an overall satisfying breakfast experience.
Additionally, guests appreciated the free coffee and tea machine provided in rooms, adding a nice touch to the overall experience at Hotel Lucerne. Even those who did not opt for breakfast at the hotel mentioned nice coffee shops in the vicinity, ensuring everyone had access to a pleasant morning meal.
Hotel Lucerne is a haven for food enthusiasts with its splendid dining options, most notably the exceptional Nice Matin restaurant. Hotel guests can enjoy a discount here, making it a great deal for the area. Many reviewers rave about Nice Matin, praising its great food, excellent service and high-quality menu variety, which includes a commendable wine list. This French restaurant is not only a delightful spot for dinner, but also offers breakfast, making it convenient for all-day dining.
The culinary experience at Nice Matin is complemented by reasonable prices and unforgettable, exquisite meals, making it a highly recommended choice. The hotel's affiliation with Nice Matin extends to parking convenience, enhancing the overall dining experience.
For those looking to explore beyond the hotel, there are numerous pubs, restaurants and dining options nearby, adding to the convenience and variety for guests. Overall, Hotel Lucerne's dining offerings, particularly at Nice Matin, are a notable highlight, providing a mix of excellent food, great service and affordability.
Hotel Lucerne's rooms have garnered varied guest reviews, often highlighting their size, cleanliness and comfort. Many guests praise the spaciousness and cleanliness of the rooms, citing large, comfortable beds and ample space as notable positives. Even by New York City standards, the generous room sizes are frequently appreciated with family-friendly suites providing plenty of room for both kids and luggage.
The hotel maintains a classic and cozy ambiance with old-fashioned décor that some found charming while others thought could use an update. Despite the occasional dated feel, rooms are generally well-appointed and equipped with many guests finding them comfortable and nicely decorated. Rooms with city views, particularly on higher floors, are a favorite for those seeking a scenic backdrop.
Cleanliness is a recurrent highlight with daily immaculate upkeep by housekeeping being warmly mentioned. The hotel’s location, next to Central Park and amidst many shops and restaurants, adds to the convenience and appeal of the accommodations.
However, some rooms are noted to be small and in need of modernization with areas such as bathrooms and air conditioning systems receiving specific mention for requiring upgrades. Noise can occasionally be an issue, particularly for those situated near the elevators or with thin walls that allow sounds to permeate.
Overall, the Hotel Lucerne offers a blend of spacious and well-maintained rooms, providing a comfortable stay in a prime location. Whether seeking old-world charm or modern conveniences, guests largely find their needs met with the exception of a few dated features and occasional minor inconveniences.
At Hotel Lucerne, the beds truly live up to the glowing reviews from guests. They frequently praise the beds for their comfort, describing them as delightful and extremely comfortable. The consistent use of "comfortable" to describe both the beds and the linen suggests that guests can expect a very good night’s sleep here.
Besides comfort, the beds are often noted for their soft, cozy feel with pillows receiving special mentions for their comfiness. The bedding quality also stands out with guests appreciating the luxurious bed linens that contribute to an overall restful experience.
However, there are some comments about the beds being on the smaller side, especially for double or queen-sized beds. A few reviews mention that the beds could be a bit tight or short for two adults and one guest found the bed too hard. Notably, there were occasional noise issues with the bed in some rooms.
Despite the minor drawbacks in bed size for some, the overall sentiment about the beds at Hotel Lucerne remains overwhelmingly positive, making it a strong selling point for anyone seeking a comfortable and relaxing stay.
Hotel Lucerne is generally praised for its exceptional cleanliness with numerous guests consistently noting the rooms and common areas as being very clean or even spotlessly clean. The hotel is described as immaculately kept with daily housekeeping ensuring rooms are regularly cleaned and maintained to a high standard. The overall cleanliness extends to comfortable and tidy accommodations, contributing to a pleasant atmosphere.
Despite the overwhelming positive feedback, a few criticisms were mentioned. Some guests reported isolated incidents of poor cleanliness, such as unclean rugs or infrequent sightings of cockroaches in the bathroom, which appear to be exceptions rather than the norm. Additionally, remarks about the hotel being tired and worn with old rooms and old smells, suggest that while the hotel is well-kept, some areas may benefit from modernization.
The consistent theme from reviews highlights Hotel Lucerne's dedication to cleanliness and comfort, making it a reliable choice for those seeking well-maintained and spotless accommodations.
Hotel Lucerne consistently receives glowing feedback for its exceptional staff. Guests frequently highlight the friendly, welcoming and professional demeanor of the entire team. The front desk staff is described as warm, attentive and always ready to assist with any request, ensuring a seamless check-in process and overall pleasant experience. Doormen and bellhops are praised for their helpfulness and courteous nature, making guests feel immediately at ease upon arrival.
Specific staff members, such as Deborah and Maria, are often mentioned for going above and beyond to provide exceptional service. The housekeeping team is credited for maintaining cleanliness, while the concierge staff is noted for their accommodating and resourceful approach. The overall hospitality and readiness to help reflect a deep dedication to guest satisfaction.
Whether it's the friendly front desk, the attentive bell staff or the efficient housekeeping crew, the consistent praise for the hotel's personnel underscores a commitment to high standards of service. This blend of professionalism and genuine warmth creates a welcoming atmosphere that guests repeatedly appreciate, making their stay at Hotel Lucerne truly memorable.
Hotel Lucerne generally offers a strong and reliable WiFi service throughout the property. Many guests describe the WiFi as super fast and amazing with some even noting it is excellent and out of this world. The high-speed internet has received praise for its speed and reliability, making it a great choice for guests who need a stable connection.
However, not all experiences are positive. Some guests have encountered issues with connectivity, particularly in certain areas of the hotel such as rooms at the end of the hallway. Complaints range from WiFi not working at all, poor signal strength and frequent disruptions to slow speeds and unreliable connections. Some reported that the WiFi didn't work well with iPhones and other Apple devices and that a sudden change of the WiFi password caused inconvenience.
Overall, while many guests find the WiFi service at Hotel Lucerne to be excellent, consistent and rapid, there are occasions where connectivity can be spotty, slow or unreliable.
Hotel Lucerne offers a gym that has generally received positive feedback from guests. The gym is often described as nice, clean and well-equipped with some reviewers noting the added convenience of a vending machine nearby. Several guests appreciated the gym being open on weekends and indicated that it was great for a short stay. However, there were some mixed opinions with a few reviews mentioning that the fitness center lacked certain weights and equipment. Despite this, the friendly staff and onsite fitness facilities contributed to a satisfactory experience for most visitors.
Hotel Lucerne is a family-friendly oasis in a bustling city, offering accommodations and services tailored for those traveling with children. Positioned ideally near Central Park, the hotel is a perfect retreat after a busy day exploring New York.
The rooms and suites are spacious, making them suitable for families of all sizes. Guests have appreciated the ample space provided, as well as the numerous amenities designed to ensure a comfortable stay for children. Those traveling with kids noted that the second floor is particularly family-friendly and the lower floors also offer a welcoming atmosphere.
Nearby, just less than 100 meters away, there's a playground where children can have fun. The hotel itself is set in a peaceful area, significantly quieter than the more hectic Times Square, providing a serene environment that's perfect for families.
The family-oriented neighborhood adds to the charm with plenty of services available to cater to family needs. Furthermore, the cozy and spacious suites were highlighted as ideal for families, especially those with two children. Reviews emphasized the hotel’s value and its suitability for a family trip, making it a great place for families to explore New York.
Overall, Hotel Lucerne is a stylish, family-run establishment that feels like a home away from home, treating guests with the warmth and care that make it a standout choice for family vacations in New York City.
Hotel Lucerne guests appreciate the vibrant nightlife options available nearby. The neighborhood is quieter compared to midtown, making it a perfect spot for those who want some tranquility without sacrificing access to lively bars and diners. After 9 pm, the area generally remains peaceful, yet it is easy to find a variety of pubs and appealing shopping and nightlife districts. The Nice Matin bar/restaurant stands out as a particularly nice spot to enjoy. However, it's worth noting that the hotel's lobby tends to be dark after 11 pm. Overall, guests find the balance of quietness and nightlife around the hotel enjoyable.
Hotel Lucerne offers a notable mix of high standards and good value for money, located in a lively yet not overly busy area. Guests frequently highlight the efficient and helpful staff, adding to a pleasant stay experience. The friendly team enhances the overall satisfaction with the adjacent Nice Matin restaurant being a delightful addition for many visitors. The hotel is described as luxurious and upscale, maintaining a strong reputation.
However, several reviews suggest that some aspects of Hotel Lucerne fall short of four-star expectations. Rooms are often mentioned as tiny and poorly insulated and the furnishings appear outdated to some guests. The elevator service is noted as slow and the availability of room amenities like blankets, bathrobes and slippers seems limited. While the value for money remains appreciated, more room features and amenities would align better with its four-star rating. Despite some service inconsistencies, the general impression remains positive due to the quality of staff and foundational service standards.
Hotel Lucerne offers a blend of historic charm and practicality, making it a suitable choice for business travelers. The business center, though small, is equipped with printing facilities and reliable high-speed internet, essential for working on the go. Rooms come with convenient desk chairs, enhancing the overall work experience and are complemented by the hotel's courteous and professional staff who are always ready to assist.
Despite the rooms being on the smaller side and the building showing its age with old smells and creaky floors, the hotel's location proves advantageous for business guests with clients often nearby. The neighborhood's historic aesthetic adds a unique touch, although it is evident that the building has undergone some renovations to maintain its structure.
The hotel's value for money and suitability for business stays are repeatedly noted by guests and the well-maintained gym provides a good balance of work and relaxation. Overall, Hotel Lucerne provides a positive and efficient stay for business travelers, thanks to its strategic location, competent staff and essential business amenities.
The Hotel Lucerne has received commendable feedback regarding its accessibility for guests with disabilities. The hotel is well-located, providing easy access to the subway and public transportation with Subway Line 1 just two minutes away. This prime location makes it convenient for guests to navigate the city, including visits to nearby attractions like the museum of natural history and Central Park.
Inside the hotel, the accessibility continues to shine with rooms and numerous floors made easily reachable by elevators. The staff, including the doorman, are frequently highlighted for their helpfulness, particularly in assisting guests with disabilities – notably, the staff's support for a guest's disabled wife with the front stairs.
While the overall feedback is positive, one area mentioned for improvement is the accessibility of the bathroom. Moreover, although wheelchairs could be made available, there was a note that one wasn't provided during a specific stay.
Despite these minor concerns, the hotel maintains a reputation for its comfort and iconic external architecture, complemented by the hotel's efficient airport transfers. Overall, Hotel Lucerne is a practical choice for guests seeking accessible accommodations in New York City.
Hotel Lucerne is a charming historical gem in New York City with a rich heritage and old-world allure. The building exudes vintage style and European elegance, boasting a beautiful and well-preserved exterior that harks back to the early twentieth century. The hotel has managed to maintain its historical character and old-world glamour, which is particularly evident in its classic decor and architecture. Guests appreciate the charming ambiance, characterized by a blend of history and elegance, making it stand out as a venerable establishment in the uptown west area. While the decor may be considered outdated, it only adds to the distinctive style and historical charm that makes Hotel Lucerne a unique and memorable stay.
Hotel Lucerne offers an experience marked by classic elegance and luxury. Guests frequently praise the luxurious and tastefully decorated rooms with many highlighting the plush decor and quiet elegance that permeates the hotel. Despite the elegance, some have noted the rooms can be quite small and occasionally have an old-fashioned feel with lingering old smells.
The hotel's luxurious services extend to a high-quality car service for JFK and other thoughtful amenities. Service is generally regarded as outstanding with the staff's attention to cleanliness and detail often highlighted. Guests appreciate the spacious and well-maintained rooms, noting them as large, comfortable and offering a quiet retreat from the bustling city.
While some suggest there could be improvements to match modern standards, the overall ambiance is one of quiet sophistication, making it more upmarket than many other options and top-notch in service. The charming, boutique style, coupled with an elegant and upmarket vibe, remains a defining feature of Hotel Lucerne.
Hotel Lucerne stands out as an enchanting destination for those seeking a romantic escape. Guests have praised its romantic atmosphere and elegant decor, which set the perfect mood for couples. Nestled in a quiet and charming area, the hotel provides a serene backdrop ideal for a romantic retreat. Its location, directly across from the Amsterdam Market, offers a blend of tranquility and convenience with midtown remaining surprisingly peaceful at night.
The romantic ambiance of Hotel Lucerne makes it a great choice for special occasions. Guests mentioned enjoying mini honeymoons there, finding it an idyllic spot for celebrating love. Its combination of a serene environment and sophisticated decor makes it a top contender for a romantic getaway with some guests considering making their stay a yearly tradition.
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Location
The neighborhood is described as vibrant yet peaceful, offering a variety of great restaurants, cafes and shops just steps away. A significant advantage is its strategic position near the 79th Street subway station, providing easy access to other parts of Manhattan. For those looking to explore further, efficient bus and subway services are mere minutes away.
The hotel’s serene surroundings, away from the hustle and bustle of Midtown, make it an appealing choice for families and those seeking quieter accommodations without sacrificing convenience. Guests continually highlight the safety and cleanliness of the area, noting it’s perfect for a family-friendly stay.
Additionally, the warm and helpful hospitality of the hotel staff has garnered positive feedback, further enhancing the appeal of this well-located property. Whether visiting iconic landmarks or enjoying the local neighborhood charm, 'Hotel Lucerne' offers an ideal base for exploring New York City.
Breakfast
A notable feature is the 15% discount offered to hotel guests at Nice Matin, making the breakfast not only enjoyable but also relatively cost-effective. Despite some comments on the higher cost, the quality and taste seem to outweigh the expense for most.
The hotel's location also benefits from an array of nearby dining options, adding to the convenience. Although some guests pointed out the absence of an in-house breakfast, the affiliated restaurant and available discounts received positive remarks, which contributes to an overall satisfying breakfast experience.
Additionally, guests appreciated the free coffee and tea machine provided in rooms, adding a nice touch to the overall experience at Hotel Lucerne. Even those who did not opt for breakfast at the hotel mentioned nice coffee shops in the vicinity, ensuring everyone had access to a pleasant morning meal.
Dinner
The culinary experience at Nice Matin is complemented by reasonable prices and unforgettable, exquisite meals, making it a highly recommended choice. The hotel's affiliation with Nice Matin extends to parking convenience, enhancing the overall dining experience.
For those looking to explore beyond the hotel, there are numerous pubs, restaurants and dining options nearby, adding to the convenience and variety for guests. Overall, Hotel Lucerne's dining offerings, particularly at Nice Matin, are a notable highlight, providing a mix of excellent food, great service and affordability.
Rooms
The hotel maintains a classic and cozy ambiance with old-fashioned décor that some found charming while others thought could use an update. Despite the occasional dated feel, rooms are generally well-appointed and equipped with many guests finding them comfortable and nicely decorated. Rooms with city views, particularly on higher floors, are a favorite for those seeking a scenic backdrop.
Cleanliness is a recurrent highlight with daily immaculate upkeep by housekeeping being warmly mentioned. The hotel’s location, next to Central Park and amidst many shops and restaurants, adds to the convenience and appeal of the accommodations.
However, some rooms are noted to be small and in need of modernization with areas such as bathrooms and air conditioning systems receiving specific mention for requiring upgrades. Noise can occasionally be an issue, particularly for those situated near the elevators or with thin walls that allow sounds to permeate.
Overall, the Hotel Lucerne offers a blend of spacious and well-maintained rooms, providing a comfortable stay in a prime location. Whether seeking old-world charm or modern conveniences, guests largely find their needs met with the exception of a few dated features and occasional minor inconveniences.
Beds
Besides comfort, the beds are often noted for their soft, cozy feel with pillows receiving special mentions for their comfiness. The bedding quality also stands out with guests appreciating the luxurious bed linens that contribute to an overall restful experience.
However, there are some comments about the beds being on the smaller side, especially for double or queen-sized beds. A few reviews mention that the beds could be a bit tight or short for two adults and one guest found the bed too hard. Notably, there were occasional noise issues with the bed in some rooms.
Despite the minor drawbacks in bed size for some, the overall sentiment about the beds at Hotel Lucerne remains overwhelmingly positive, making it a strong selling point for anyone seeking a comfortable and relaxing stay.
Cleanliness
Despite the overwhelming positive feedback, a few criticisms were mentioned. Some guests reported isolated incidents of poor cleanliness, such as unclean rugs or infrequent sightings of cockroaches in the bathroom, which appear to be exceptions rather than the norm. Additionally, remarks about the hotel being tired and worn with old rooms and old smells, suggest that while the hotel is well-kept, some areas may benefit from modernization.
The consistent theme from reviews highlights Hotel Lucerne's dedication to cleanliness and comfort, making it a reliable choice for those seeking well-maintained and spotless accommodations.
Staff
Specific staff members, such as Deborah and Maria, are often mentioned for going above and beyond to provide exceptional service. The housekeeping team is credited for maintaining cleanliness, while the concierge staff is noted for their accommodating and resourceful approach. The overall hospitality and readiness to help reflect a deep dedication to guest satisfaction.
Whether it's the friendly front desk, the attentive bell staff or the efficient housekeeping crew, the consistent praise for the hotel's personnel underscores a commitment to high standards of service. This blend of professionalism and genuine warmth creates a welcoming atmosphere that guests repeatedly appreciate, making their stay at Hotel Lucerne truly memorable.
Wi-Fi
However, not all experiences are positive. Some guests have encountered issues with connectivity, particularly in certain areas of the hotel such as rooms at the end of the hallway. Complaints range from WiFi not working at all, poor signal strength and frequent disruptions to slow speeds and unreliable connections. Some reported that the WiFi didn't work well with iPhones and other Apple devices and that a sudden change of the WiFi password caused inconvenience.
Overall, while many guests find the WiFi service at Hotel Lucerne to be excellent, consistent and rapid, there are occasions where connectivity can be spotty, slow or unreliable.
Gym
Family
The rooms and suites are spacious, making them suitable for families of all sizes. Guests have appreciated the ample space provided, as well as the numerous amenities designed to ensure a comfortable stay for children. Those traveling with kids noted that the second floor is particularly family-friendly and the lower floors also offer a welcoming atmosphere.
Nearby, just less than 100 meters away, there's a playground where children can have fun. The hotel itself is set in a peaceful area, significantly quieter than the more hectic Times Square, providing a serene environment that's perfect for families.
The family-oriented neighborhood adds to the charm with plenty of services available to cater to family needs. Furthermore, the cozy and spacious suites were highlighted as ideal for families, especially those with two children. Reviews emphasized the hotel’s value and its suitability for a family trip, making it a great place for families to explore New York.
Overall, Hotel Lucerne is a stylish, family-run establishment that feels like a home away from home, treating guests with the warmth and care that make it a standout choice for family vacations in New York City.
Nightlife
4 Star
However, several reviews suggest that some aspects of Hotel Lucerne fall short of four-star expectations. Rooms are often mentioned as tiny and poorly insulated and the furnishings appear outdated to some guests. The elevator service is noted as slow and the availability of room amenities like blankets, bathrobes and slippers seems limited. While the value for money remains appreciated, more room features and amenities would align better with its four-star rating. Despite some service inconsistencies, the general impression remains positive due to the quality of staff and foundational service standards.
Business
Despite the rooms being on the smaller side and the building showing its age with old smells and creaky floors, the hotel's location proves advantageous for business guests with clients often nearby. The neighborhood's historic aesthetic adds a unique touch, although it is evident that the building has undergone some renovations to maintain its structure.
The hotel's value for money and suitability for business stays are repeatedly noted by guests and the well-maintained gym provides a good balance of work and relaxation. Overall, Hotel Lucerne provides a positive and efficient stay for business travelers, thanks to its strategic location, competent staff and essential business amenities.
Accessible
Inside the hotel, the accessibility continues to shine with rooms and numerous floors made easily reachable by elevators. The staff, including the doorman, are frequently highlighted for their helpfulness, particularly in assisting guests with disabilities – notably, the staff's support for a guest's disabled wife with the front stairs.
While the overall feedback is positive, one area mentioned for improvement is the accessibility of the bathroom. Moreover, although wheelchairs could be made available, there was a note that one wasn't provided during a specific stay.
Despite these minor concerns, the hotel maintains a reputation for its comfort and iconic external architecture, complemented by the hotel's efficient airport transfers. Overall, Hotel Lucerne is a practical choice for guests seeking accessible accommodations in New York City.
Historic
Luxury
The hotel's luxurious services extend to a high-quality car service for JFK and other thoughtful amenities. Service is generally regarded as outstanding with the staff's attention to cleanliness and detail often highlighted. Guests appreciate the spacious and well-maintained rooms, noting them as large, comfortable and offering a quiet retreat from the bustling city.
While some suggest there could be improvements to match modern standards, the overall ambiance is one of quiet sophistication, making it more upmarket than many other options and top-notch in service. The charming, boutique style, coupled with an elegant and upmarket vibe, remains a defining feature of Hotel Lucerne.
Romantic
The romantic ambiance of Hotel Lucerne makes it a great choice for special occasions. Guests mentioned enjoying mini honeymoons there, finding it an idyllic spot for celebrating love. Its combination of a serene environment and sophisticated decor makes it a top contender for a romantic getaway with some guests considering making their stay a yearly tradition.
No, Hotel Lucerne doesn't have any pool.
No, a spa isn't available at Hotel Lucerne.
No, Hotel Lucerne doesn't allow dogs.
No, parking facilities aren't available at Hotel Lucerne.
Yes, Hotel Lucerne has a gym.
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