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Summary of reviews'The Ridge,' nestled in the heart of Manhattan, is widely celebrated for its exceptional location. Positioned near key subway lines and embedded in vibrant neighborhoods like the Lower East Side, East Village and Nolita, it offers guests easy access to diverse dining options, lively bars and unique shops. The hotel’s close proximity to public transportation facilitates quick city-wide travel, making it an optimal hub for exploring New York City. Additionally, the rooftop terrace provides stunning skyline views and an enjoyable spot for budget-friendly drinks.
Dining options around 'The Ridge' further enhance the guest experience with nearby restaurants, cafes and bars catering to a variety of culinary preferences. Guests rave about local favorites like Lil's Frankie for Italian cuisine, Katz Delicatessen for classic bites and several cozy cafes for breakfast. The hotel's vicinity ensures convenient access to both quick bites and full-course meals.
Room experiences are mixed with frequent mentions of their small, cramped sizes. Despite this, rooms are generally praised for their cleanliness and essential amenities such as refrigerators, microwaves and coffee makers. Bathrooms tend to be spacious and well-maintained, though noise from the street and thin walls can be a disturbance. Beds receive divided opinions—some guests find them comfortable, while others cite issues with firmness and size. Overall, the rooms provide basic comfort and cleanliness, suitable for travelers seeking functional accommodations.
Cleanliness at 'The Ridge' receives a fair share of positive feedback with many guests noting the clean rooms, comfortable beds and modern decor. However, inconsistencies do arise with some guests reporting unclean floors, bathrooms and a lack of daily housekeeping.
Staff interactions are generally favorable when personnel are present with numerous guests appreciating the friendly, helpful service provided by individuals like Jasmine and Jallow. However, the limited availability of onsite staff often leads to challenges, particularly during check-in and when assistance is needed.
Wi-Fi connectivity is a significant area for improvement, as many guests experienced weak, slow and unreliable internet access, which affected their ability to work or stream content comfortably.
In terms of value, 'The Ridge' is a commendable choice for budget-conscious travelers looking for an affordable stay in Manhattan. The hotel provides satisfactory accommodations for short visits, balancing cost with a prime location. Despite some drawbacks like the lack of breakfast services, no front desk and occasional maintenance issues, it remains a practical option for those prioritizing location over luxury. Overall, 'The Ridge' provides a basic yet strategically located haven for travelers wanting to immerse themselves in the Manhattan experience without stretching their budget too far. Show more
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Categories
Cheap Hotel
The Ridge is located in the Lower East Side. It provides affordable accommodation in a vibrant neighborhood.
Hotel near Nightlife Spots
Accessible Hotel
Small Hotel
3-Star Hotel
Room Types
Standard Double RoomThis room features a flat-screen TV with cable channels, complimentary bottled water and individual climate control. The bathroom features bath amenities, marble or European glass tile and a custom designed shower.
Standard Queen RoomThis room features a flat-screen TV with cable channels, complimentary bottled water and individual climate control. The bathroom features bath amenities, marble or European glass tile and a custom designed shower.
Standard Twin RoomThis room features a flat-screen TV with cable channels, complimentary bottled water and individual climate control. The bathroom features bath amenities, marble or European glass tile and a custom designed shower.
Standard King RoomThis room features a flat-screen TV with cable channels, complimentary bottled water and individual climate control. The bathroom features bath amenities, marble or European glass tile and a custom designed shower.
Three's CompanyOffering free toiletries, this triple room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned triple room offers a flat-screen TV with cable channels, a private entrance, soundproof walls, a wardrobe as well as city views. The unit has 1 bed.
Guest Reviews
7.1
Good
Location
Nestled in the heart of Manhattan, 'The Ridge' boasts an impressive location that consistently garners praise from its guests. Its proximity to key subway lines, particularly the F train, makes it a convenient hub for exploring the city. The surrounding neighborhoods, rich with dining options, bars and shops, add to its urban charm, making it an optimal starting point for anyone looking to experience New York City.
Guests frequently highlight the hotel's excellent position in areas like the Lower East Side, East Village and Nolita, which are known for their vibrant, trendy atmospheres. The locality offers a comforting sense of safety, even at night and the immediate access to public transportation facilitates quick and easy travel across the city.
Moreover, the rooftop terrace of 'The Ridge' is a cherished feature, offering stunning city skyline views and a picturesque spot for enjoying drinks on a budget. Despite the basic accommodations, the value for money in such a prime area stands out with clean, functional rooms that serve as a cozy retreat amid the bustling surroundings.
In summary, 'The Ridge' excels in its perfect, central location, making it a favored choice for travelers intent on immersing themselves fully in the Manhattan experience.
Dinner
The Ridge's dining scene benefits significantly from its prime location, offering guests an array of nearby restaurants, cafes and bars. Situated in a quiet yet lively neighborhood, the hotel is surrounded by diverse culinary options. Guests can enjoy Italian delights at Lil's Frankie, savor classic bites at Katz Delicatessen or grab a relaxed breakfast at the local café. In addition to these standouts, there are numerous other dining and shopping venues within a short walking distance. Whether one is looking for a quick snack, a hearty breakfast or a full-course dinner, the hotel’s vicinity provides numerous convenient and enjoyable options.
Rooms
The Ridge offers a mixed experience for guests primarily centered around its room sizes and cleanliness. The rooms are consistently described as extremely small, often to the point of being cramped with minimal space between the bed and the walls, making it challenging to open suitcases and move around. Many guests noted discrepancies between the room sizes advertised and the actual dimensions with some rooms feeling almost claustrophobic. Noise from the street and thin walls contribute to a lack of soundproofing, making some rooms quite noisy.
Despite the compact size, the rooms are frequently praised for their cleanliness and essential amenities, such as refrigerators, microwaves and coffee makers. Bathrooms, when mentioned, are generally highlighted as being quite spacious and well-maintained with some guests particularly enjoying the quality of the shower facilities.
While beds can be a bit of a hit or miss – described by some as very hard or uncomfortable – others found them adequate if a bit small for two people. The furnishings and overall decor occasionally received comments on being worn or basic, but they fulfill the essential needs of travelers. Certain inconveniences, such as the lack of a regularly staffed reception and occasional maintenance issues, are noted, though these do not seem to overshadow the cleanliness and basic comfort provided.
Overall, The Ridge is adequate for travelers seeking a clean, functional space at a reasonable price, particularly if they are prepared for the compact quarters typical of many New York City accommodations.
Beds
Guest reviews of The Ridge hotel reveal mixed opinions about the quality and comfort of the beds. On the positive side, multiple guests have highlighted that the beds are very comfortable with some describing them as super comfortable and others appreciating the clean linens and bedding materials. Many found the beds conducive to a good night's sleep, praising their comfort despite some drawbacks.
However, there is a significant number of guests who reported dissatisfaction with the beds. Complaints range from the mattresses being too firm or too soft, to issues with bed size and overall comfort. Several guests mentioned that the beds were either too hard, too small or felt old and worn-out. Specific concerns include squeaky beds, broken mattresses and inadequate support, leading to uncomfortable sleep experiences.
Overall, while a portion of guests enjoyed peaceful and restful nights on the comfortable beds, there are notable inconsistencies. Some beds did not meet expectations with particular issues such as firmness, size and maintenance leading to discomfort for several guests.
Cleanliness
The Ridge hotel receives mixed reviews regarding its cleanliness. Many guests praise the overall cleanliness, highlighting clean rooms, comfortable beds and spacious bathrooms. They appreciate the fresh, modern decor and the convenience of having their own bathrooms. The common areas are also noted for their tidy and well-maintained conditions with some mentioning the pleasant smell throughout the hotel.
On the flip side, some guests reported less satisfactory experiences with specific mentions of dirty floors, unclean bathrooms and a general lack of thorough cleaning upon arrival. Instances of hair, dust and even stains in rooms and bathrooms were noted by several visitors. The lack of daily housekeeping and the additional charge for room cleaning have been points of frustration for longer-staying guests.
Despite these issues, the location of The Ridge is frequently commended for its convenience, being well-connected to the city center and close to bars, restaurants and public transit. Overall, while the cleanliness is generally acceptable and praised by many, there are inconsistencies that some guests find problematic.
Staff
Guest reviews of 'The Ridge' highlight a mixed experience with the hotel's staff. On the positive side, numerous guests praised the staff for being amazing, friendly, super nice and helpful. Specific staff members like Jasmine and Jallow received special mentions for their exceptional hospitality and attentiveness. The staff's friendliness and efficiency made a positive impact on many visitors with several noting that their requests were handled immediately and the check-in process was smooth.
However, there are recurring issues regarding staff availability. Many guests reported no staff presence on-site, which led to difficulties during check-in and a lack of assistance throughout their stay. Some guests found the need for online check-in cumbersome and disappointing and others faced challenges with managing luggage and getting timely responses from the staff. Additionally, a few reviews mentioned encounters with rude or unhelpful staff members, compounding the sense of dissatisfaction for certain guests.
Overall, while the staff's friendliness and helpfulness receive high marks when present, the frequent absence and limited availability of staff onsite significantly detract from the convenience and comfort of staying at 'The Ridge'.
Wi-Fi
At 'The Ridge,' the overall experience with the Wi-Fi is mixed but leans heavily towards the negative. Many guests reported that the internet connection was weak, slow or unreliable, often making tasks such as working on a laptop, making a Wi-Fi call or streaming a movie quite challenging. On several occasions, Wi-Fi signals were described as nonexistent or requiring guests to step outside their rooms to access a better connection.
Despite these issues, there were occasional positive remarks with some guests noting that the Wi-Fi worked well in the lobby or found it to be good in certain areas. However, these instances were more of an exception rather than the norm. Some visitors even resorted to using their cellular data due to the inadequacy of the hotel’s network.
It's clear that 'The Ridge' has significant room for improvement in terms of providing a stable and fast internet connection, which is a critical amenity for both leisure and business travelers.
3 Star
The Ridge offers an affordable and good value for money accommodation option in New York City, particularly suitable for shorter stays of 1-2 nights. The hotel is centrally located, making it convenient for exploring the city. Many guests found the price-performance ratio to be excellent, aligning well with their expectations given the area. The hotel looks quite modern and provides a pleasant experience without trying to be a high-end destination.
However, there are some notable drawbacks. The hotel lacks breakfast services and there is no front desk, which some guests found inconvenient. While the staff is kind and well-intentioned, the management of room maintenance requires significant improvement. Issues such as no daily cleaning, insufficient towels and overall cleanliness have been reported. The condition of the rooms felt more like two stars rather than three with some guests experiencing uninviting elements like very soft beds, a loud fan and uncontrollable heating.
In summary, The Ridge is a good choice for budget-conscious travelers who prioritize location over luxury and do not have high expectations for amenities and services.
No, The Ridge doesn't have any pool.
No, a spa isn't available at The Ridge.
No, The Ridge doesn't allow dogs.
No, parking facilities aren't available at The Ridge.