The Wallace Hotel
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Summary of reviewsThe Wallace Hotel, located on the Upper West Side of New York City, is highly praised for its prime location and tranquil environment. Guests appreciate the peaceful, residential feel, offering a stark contrast to bustling midtown Manhattan. The close proximity to Central Park, various subway stations, the American Museum of Natural History and a plethora of dining and shopping options add to the convenience and appeal.
Despite the lack of on-site dining options, including breakfast and dinner facilities, the surrounding neighborhood more than compensates with a wide range of cafes, restaurants and eateries. Guests enjoy the convenience of having ample dining choices within a short walk.
The rooms at The Wallace Hotel receive exceptional reviews for their spaciousness, modern design and luxury furnishings. Newly renovated, they feature elegant decor, high-quality amenities like Nespresso machines and high-tech lighting and are immaculately clean. Beds are reported to be incredibly comfortable, adding to the overall serene and restful environment of the rooms.
Cleanliness is a major highlight with guests repeatedly noting the spotlessly maintained rooms and common areas. The housekeeping staff is recognized for their meticulous attention to detail, contributing to an inviting and comfortable stay.
The hotel's staff is often cited as a significant asset, described as friendly, attentive and professional. Guests appreciate the warm, welcoming atmosphere and the level of service provided, from prompt housekeeping to thoughtful gestures like upgrades and birthday surprises.
The Wallace Hotel also stands out for its exceptional Wi-Fi service, offering fast and reliable internet throughout the property. The availability of Chromecast on TVs adds to the comfort and convenience for tech-savvy guests.
The hotel gym, though compact, is well-equipped with modern facilities, including Peloton bikes, enabling guests to maintain their fitness routines even while traveling.
For families, The Wallace Hotel is a top choice with its range of spacious accommodations and family-friendly amenities. The hotel provides ample space and comfort for families, ensuring an enjoyable and convenient stay for both parents and children.
Beds at The Wallace Hotel are consistently praised for their comfort with high-quality bedding and pillows contributing to a restful night's sleep. The premium quality of the mattresses and linens further enhances the overall comfort of the rooms.
The Wallace Hotel is often recognized for its luxurious ambiance, elegant decor and upscale amenities, providing a premium experience that many guests feel merits its five-star rating. However, some minor details like the use of paper cups were noted as areas for improvement.
Overall, The Wallace Hotel delivers a luxurious and comfortable retreat with exceptional service, cleanliness and convenience, making it an ideal choice for travelers seeking a serene yet accessible base in New York City.
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Despite the lack of on-site dining options, including breakfast and dinner facilities, the surrounding neighborhood more than compensates with a wide range of cafes, restaurants and eateries. Guests enjoy the convenience of having ample dining choices within a short walk.
The rooms at The Wallace Hotel receive exceptional reviews for their spaciousness, modern design and luxury furnishings. Newly renovated, they feature elegant decor, high-quality amenities like Nespresso machines and high-tech lighting and are immaculately clean. Beds are reported to be incredibly comfortable, adding to the overall serene and restful environment of the rooms.
Cleanliness is a major highlight with guests repeatedly noting the spotlessly maintained rooms and common areas. The housekeeping staff is recognized for their meticulous attention to detail, contributing to an inviting and comfortable stay.
The hotel's staff is often cited as a significant asset, described as friendly, attentive and professional. Guests appreciate the warm, welcoming atmosphere and the level of service provided, from prompt housekeeping to thoughtful gestures like upgrades and birthday surprises.
The Wallace Hotel also stands out for its exceptional Wi-Fi service, offering fast and reliable internet throughout the property. The availability of Chromecast on TVs adds to the comfort and convenience for tech-savvy guests.
The hotel gym, though compact, is well-equipped with modern facilities, including Peloton bikes, enabling guests to maintain their fitness routines even while traveling.
For families, The Wallace Hotel is a top choice with its range of spacious accommodations and family-friendly amenities. The hotel provides ample space and comfort for families, ensuring an enjoyable and convenient stay for both parents and children.
Beds at The Wallace Hotel are consistently praised for their comfort with high-quality bedding and pillows contributing to a restful night's sleep. The premium quality of the mattresses and linens further enhances the overall comfort of the rooms.
The Wallace Hotel is often recognized for its luxurious ambiance, elegant decor and upscale amenities, providing a premium experience that many guests feel merits its five-star rating. However, some minor details like the use of paper cups were noted as areas for improvement.
Overall, The Wallace Hotel delivers a luxurious and comfortable retreat with exceptional service, cleanliness and convenience, making it an ideal choice for travelers seeking a serene yet accessible base in New York City.
Luxury Hotel
The Wallace Hotel, a stylish sanctuary on Manhattan's Upper West Side, offers spacious accommodations meticulously styled with a blend of residential comforts and modern amenities, much like a private pied-à-terre. This haven of hospitality features a unique and refined atmosphere that is truly unmatched, making each stay a memorable one.
Adding to its luxurious amenities is The Wallace Lounge, a place of sophistication and elegance that offers an exceptional drinking and dining experience. Its modern and stylish design exudes a welcoming and relaxed atmosphere, perfect for friendly gatherings, romantic evenings, or special occasions. For the fitness-conscious guest, the master-designed Fitness Center houses advanced equipment, allowing an enhanced workout routine, all contributing to the exclusive experience that is the Wallace Hotel.
Adding to its luxurious amenities is The Wallace Lounge, a place of sophistication and elegance that offers an exceptional drinking and dining experience. Its modern and stylish design exudes a welcoming and relaxed atmosphere, perfect for friendly gatherings, romantic evenings, or special occasions. For the fitness-conscious guest, the master-designed Fitness Center houses advanced equipment, allowing an enhanced workout routine, all contributing to the exclusive experience that is the Wallace Hotel.
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Hotel with Free Wi-Fi
Business Hotel
Accessible Hotel
Hotel with Gym
5-Star Hotel
Guest Reviews
The Wallace Hotel is lauded for its prime location on the Upper West Side of New York City, providing a perfect blend of tranquility and convenience. Guests appreciate the peaceful, residential feel of the area, which stands in stark contrast to the bustling energy of midtown Manhattan. The hotel's proximity to Central Park, which is just a short walk away, allows for easy access to scenic walks and outdoor activities.
Public transportation is another strong point with subway stations conveniently located within a few minutes' walk, making trips around the city swift and manageable. The Upper West Side itself is rich with culinary delights, offering a variety of nearby restaurants, cafes and bakeries, ensuring guests have ample dining options.
The neighborhood is also home to several key attractions, including the American Museum of Natural History and a range of shopping options, making it ideal for travelers looking to explore the cultural and commercial aspects of New York.
Overall, the Wallace Hotel's location is praised not only for its accessibility and convenience but also for providing a serene and comfortable base from which to experience the best of New York City.
At The Wallace Hotel, one notable absence is the lack of breakfast facilities. Guests consistently mentioned that no breakfast or dining options are available on-site, which can be disappointing for early risers. However, the hotel's prime location compensates for this, as there are numerous cafes, bakeries and restaurants within a short walking distance. Popular spots like Le Pain Quotidien offer excellent breakfast menus just around the corner. Many guests appreciated the convenience of having plenty of breakfast and brunch options nearby with some delightful eateries only 150 meters away from the hotel. On-site, each room is equipped with a kettle and a Nespresso machine, though limited to disposable cups, which some found less ecological. Despite the absence of an in-house breakfast service, the surrounding area's vibrant food scene ensures that guests won't miss out on enjoying a delightful morning meal.
The Wallace Hotel, ideally situated in a vibrant neighborhood, has garnered mixed feelings regarding its dining options. On a positive note, the hotel's location compensates for the lack of an in-house restaurant, bar or cafe. Guests highlight the convenience of having numerous dining options, including hundreds of restaurants, coffee shops and bars within walking distance. This abundance of nearby tasty eateries ensures that guests do not face any inconvenience when it comes to meals. The rooms themselves are praised for being comfortable and clean with thoughtful amenities like bathrobes and slippers enhancing the stay.
However, potential visitors should be aware that the hotel does not offer breakfast or any bar service, which some guests felt was not clearly communicated on the hotel's website. Some guests also noted that added facilities such as a coffee corner or light meal options in-house would have been a welcome addition. While the immediate availability of great dining spots nearby mitigates this shortfall, the absence of on-site dining options and some soundproofing issues in the rooms were points of concern for several guests.
The Wallace Hotel has received numerous positive reviews praising its rooms for their exceptional quality and design. Guests frequently highlighted the rooms as being amazingly spacious, modern and comfortable. It appears that the rooms are newly renovated, boasting elegant and tasteful decor with high-quality furnishings and finishes. Many visitors appreciated the modern conveniences, such as espresso machines, high-tech lighting and entertainment systems.
Several reviewers admired the cleanliness of the rooms, noting that housekeeping was meticulously attentive with daily cleanings. The beds were frequently described as incredibly comfortable and the overall room atmosphere was very quiet, providing a serene environment ideal for restful stays. The spaciousness of the rooms stood out particularly, being "large by NYC standards" and even suitable for families with accommodations offering separate living spaces and ample storage.
The hotel's attention to detail was also appreciated with rooms providing all necessary amenities, including Nespresso coffee machines, plush bathrobes and slippers. Many rooms also featured lovely additions such as wooden floors and balconies with scenic views. The functional and beautifully designed bathrooms, often with proper showers and deluxe toiletries, also received high praise.
Overall, the rooms at The Wallace Hotel offer a luxurious and comfortable retreat, featuring modern decor, top-notch amenities and a level of cleanliness and spaciousness that leaves guests feeling right at home. Despite some minor cons like room views onto other buildings, the exceptional room quality and thoughtful design made a lasting impression on guests.
The Wallace Hotel receives consistently positive remarks for its beds, which guests frequently describe as super comfortable and equipped with quality bedding and pillows. The beds range from queen and king sizes to double queen configurations, all noted for their large size and exceptional comfort. The mattresses are described as very comfortable, providing a good night's sleep. Reviewers also highlight the premium quality of the sheets and blankets, contributing to the overall extreme comfort of the room. Cleanliness and properly equipped rooms with comfortable beds are recurring themes, further affirming the high standard maintained by the hotel.
The Wallace Hotel consistently receives high praise for its exceptional cleanliness. Guests frequently describe the rooms as spotlessly clean and impeccably maintained, highlighting the consistently high standards upheld by the housekeeping staff. The bathrooms are particularly noted for being clean, spacious and modern, contributing to an overall sense of comfort and freshness.
Reviewers often mention that the hotel features state-of-the-art technology and newly appointed decor, adding to its immaculate appearance. Daily cleaning service ensures that everything from linens to towels is refreshed regularly, maintaining a pristine environment.
The property itself is described as bright, inviting and very new with a focus on both cleanliness and comfort. Visitors appreciate the clean, quiet neighborhood, which further enhances the sense of tranquility and well-being during their stay.
Overall, The Wallace Hotel stands out for its remarkable dedication to cleanliness, making it a top choice for travelers seeking a well-kept and comfortable accommodation.
The Wallace Hotel is consistently praised for its exceptional staff, who are frequently described as friendly, helpful and professional. Guests often highlight the courteous, attentive and accommodating nature of the team, from the front desk to the concierge and housekeeping. Reviewers mention the warm and welcoming atmosphere created by the staff with several noting personal touches such as upgrades and birthday surprises. Efficiency and promptness in handling requests, such as providing extra towels or pillows, are also commonly noted. Despite a few mentions of unfriendly front desk interactions, the overwhelming sentiment is one of satisfaction with the positive and hospitable service. The Wallace Hotel's staff are credited for going above and beyond to ensure a comfortable and memorable stay, making guests feel genuinely valued and cared for.
The Wallace Hotel offers a Wi-Fi experience that stands out in numerous positive reviews. Guests frequently highlight the smooth, fast internet with strong, reliable signals throughout the hotel's rooms and common areas, even extending to the roof. The availability of Chromecast on TVs adds an extra touch for streaming enthusiasts. Many found the Wi-Fi service to be exceptional, reliable and dependable, often describing it as above standard or the best they've encountered. While there were occasional mentions of dropped connections and weak signals, the overall consensus reflects on free, high-speed Wi-Fi that works well and meets guests' needs. The only notable inconvenience outside the exceptional Wi-Fi service was the reception of too many text messages from the facility.
The Wallace Hotel offers a compact yet efficient gym located on the second floor, equipped with modern facilities that cater to most workout needs. Despite its small size, the gym provides a variety of options including Peloton bikes, making it suitable for a quick workout session. Guests appreciate the availability and accessibility of the fitness center, describing it as well-equipped and useful for maintaining their fitness routines. However, it's important to note that there have been occasional mentions of incomplete exercise areas and a lack of personal training equipment. Nevertheless, the overall sentiment highlights the gym as a convenient and well-outfitted feature of the hotel.
The Wallace Hotel proves to be an excellent choice for families looking for a comfortable and convenient stay. With a range of spacious family rooms and suites, it caters well to the needs of both small and large families. Reviewers have highlighted the hotel's family-friendly atmosphere and accommodating amenities, such as large suites with separate living areas and comfortable queen rooms.
Families, particularly those traveling with children, found the environment welcoming and homely, allowing their children to feel right at home. The location is also noted as being ideal, offering a peaceful retreat away from the bustle of midtown, yet still conveniently accessible.
The superior and double queen rooms have been praised for their ample space, suitable for families of four, while the family room and residence suites provide an even greater level of comfort for larger groups. Parents have appreciated the hotel's thoughtful design, allowing for ease of travel with toddlers and older children alike.
While there have been minor issues, such as blanket sizes for toddlers, overall feedback suggests that the hotel’s accommodations are perfect for family stays. Guests have expressed their satisfaction and many have indicated their intention to return with their families, making The Wallace Hotel a highly recommended option for family travel.
The Wallace Hotel is widely praised for its commendable five-star service, earning accolades for being one of the finest and nicest hotels in New York. Guests frequently remark on the exceptionally friendly and helpful staff with special mention of Joseph at reception, who contributed significantly to their experience. The atmosphere and overall luxurious feel of the hotel are consistent with what one would expect from a five-star establishment and the cleanliness is noted as impeccable.
Despite these positive aspects, some visitors feel the level of facilities did not entirely meet five-star expectations, such as the presence of paper cups which seemed out of place in a luxury setting. While the reception area and some inconsistencies were noted as unusual for a five-star hotel, the impeccable service, robust gym and excellent Wi-Fi are comparable to top-tier standards. Overall, the hotel offers a premium experience, but with a few aspects that could be improved to completely align with the five-star rating.
The Wallace Hotel in NYC exudes an air of opulence and sophistication, offering a luxurious experience characterized by upscale touches throughout the property. Guests consistently praise the hotel for its lavish bathrooms and high-end amenities, highlighting the impressive decor and overall atmosphere. The spacious suites and rooms are noted for their luxury finishes and plush bedding with many pointing out the grandeur of the queen and king beds, adding to the comfort. The surroundings of the hotel are equally impressive with many guests appreciating the beautiful views of the city and water from their rooms.
Maintaining an enviable level of cleanliness, the hotel delivers on its promise of a spotless and elegant stay. The decor strikes a perfect balance between modern and classic, reflecting excellent taste that elevates the guest experience. Whether staying in a one-bedroom suite or a luxurious boutique suite, visitors are treated to an atmosphere that is both serene and sophisticated, making every moment of their stay feel like a retreat in a platinum-grade masterpiece. In every aspect, from the upscale ambiance to the finest details, The Wallace Hotel ensures a truly luxurious stay in the heart of New York City.
Located in a peaceful neighborhood, The Wallace Hotel provides an ideal retreat for couples seeking a romantic getaway. The hotel boasts elegant, tastefully decorated rooms that exude a quiet charm, perfect for intimate, cozy nights. Adding to the ambiance, the presence of a romantic jazz night and live music in the welcoming lobby, highlighted by a piano bar, creates a delightful setting for guests.
Couples on honeymoon or celebrating anniversaries will find thoughtful amenities such as wine delivered to the room and occasional upgrades, enhancing their stay. Moreover, the surrounding area offers plenty of romantic spots to explore, making it a great choice for those looking to experience a memorable and affectionate trip. The Wallace Hotel seamlessly combines quiet elegance and heartwarming hospitality for an unforgettable romantic experience.
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Location
Public transportation is another strong point with subway stations conveniently located within a few minutes' walk, making trips around the city swift and manageable. The Upper West Side itself is rich with culinary delights, offering a variety of nearby restaurants, cafes and bakeries, ensuring guests have ample dining options.
The neighborhood is also home to several key attractions, including the American Museum of Natural History and a range of shopping options, making it ideal for travelers looking to explore the cultural and commercial aspects of New York.
Overall, the Wallace Hotel's location is praised not only for its accessibility and convenience but also for providing a serene and comfortable base from which to experience the best of New York City.
Breakfast
Dinner
However, potential visitors should be aware that the hotel does not offer breakfast or any bar service, which some guests felt was not clearly communicated on the hotel's website. Some guests also noted that added facilities such as a coffee corner or light meal options in-house would have been a welcome addition. While the immediate availability of great dining spots nearby mitigates this shortfall, the absence of on-site dining options and some soundproofing issues in the rooms were points of concern for several guests.
Rooms
Several reviewers admired the cleanliness of the rooms, noting that housekeeping was meticulously attentive with daily cleanings. The beds were frequently described as incredibly comfortable and the overall room atmosphere was very quiet, providing a serene environment ideal for restful stays. The spaciousness of the rooms stood out particularly, being "large by NYC standards" and even suitable for families with accommodations offering separate living spaces and ample storage.
The hotel's attention to detail was also appreciated with rooms providing all necessary amenities, including Nespresso coffee machines, plush bathrobes and slippers. Many rooms also featured lovely additions such as wooden floors and balconies with scenic views. The functional and beautifully designed bathrooms, often with proper showers and deluxe toiletries, also received high praise.
Overall, the rooms at The Wallace Hotel offer a luxurious and comfortable retreat, featuring modern decor, top-notch amenities and a level of cleanliness and spaciousness that leaves guests feeling right at home. Despite some minor cons like room views onto other buildings, the exceptional room quality and thoughtful design made a lasting impression on guests.
Beds
Cleanliness
Reviewers often mention that the hotel features state-of-the-art technology and newly appointed decor, adding to its immaculate appearance. Daily cleaning service ensures that everything from linens to towels is refreshed regularly, maintaining a pristine environment.
The property itself is described as bright, inviting and very new with a focus on both cleanliness and comfort. Visitors appreciate the clean, quiet neighborhood, which further enhances the sense of tranquility and well-being during their stay.
Overall, The Wallace Hotel stands out for its remarkable dedication to cleanliness, making it a top choice for travelers seeking a well-kept and comfortable accommodation.
Staff
Wi-Fi
Gym
Family
Families, particularly those traveling with children, found the environment welcoming and homely, allowing their children to feel right at home. The location is also noted as being ideal, offering a peaceful retreat away from the bustle of midtown, yet still conveniently accessible.
The superior and double queen rooms have been praised for their ample space, suitable for families of four, while the family room and residence suites provide an even greater level of comfort for larger groups. Parents have appreciated the hotel's thoughtful design, allowing for ease of travel with toddlers and older children alike.
While there have been minor issues, such as blanket sizes for toddlers, overall feedback suggests that the hotel’s accommodations are perfect for family stays. Guests have expressed their satisfaction and many have indicated their intention to return with their families, making The Wallace Hotel a highly recommended option for family travel.
5 Star
Despite these positive aspects, some visitors feel the level of facilities did not entirely meet five-star expectations, such as the presence of paper cups which seemed out of place in a luxury setting. While the reception area and some inconsistencies were noted as unusual for a five-star hotel, the impeccable service, robust gym and excellent Wi-Fi are comparable to top-tier standards. Overall, the hotel offers a premium experience, but with a few aspects that could be improved to completely align with the five-star rating.
Luxury
Maintaining an enviable level of cleanliness, the hotel delivers on its promise of a spotless and elegant stay. The decor strikes a perfect balance between modern and classic, reflecting excellent taste that elevates the guest experience. Whether staying in a one-bedroom suite or a luxurious boutique suite, visitors are treated to an atmosphere that is both serene and sophisticated, making every moment of their stay feel like a retreat in a platinum-grade masterpiece. In every aspect, from the upscale ambiance to the finest details, The Wallace Hotel ensures a truly luxurious stay in the heart of New York City.
Romantic
Couples on honeymoon or celebrating anniversaries will find thoughtful amenities such as wine delivered to the room and occasional upgrades, enhancing their stay. Moreover, the surrounding area offers plenty of romantic spots to explore, making it a great choice for those looking to experience a memorable and affectionate trip. The Wallace Hotel seamlessly combines quiet elegance and heartwarming hospitality for an unforgettable romantic experience.
No, The Wallace Hotel doesn't have any pool.
No, a spa isn't available at The Wallace Hotel.
Yes, The Wallace Hotel welcomes dogs.
No, parking facilities aren't available at The Wallace Hotel.
Yes, The Wallace Hotel has a gym.
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