YOTEL New York Times Square
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Summary of reviewsYOTEL New York Times Square, situated in the lively hub of New York City, is praised for its prime location. Just steps away from Times Square, Broadway, Hudson Yards and other major attractions, the hotel offers unparalleled convenience for both leisure and business travelers. The accessibility to multiple subway lines and key transportation hubs further enhances its appeal.
While the breakfast service receives mixed reviews with criticisms about variety, cost and service speed, the dining options, especially dinners, garner better feedback. The rooftop venues and vibrant bar atmosphere are often highlighted, although issues with service efficiency and high pricing are noted.
The hotel's rooms present a mixed experience with their compact size being a common point of concern. However, the clever design and modern décor are appreciated, as are the stunning views of landmarks like the Empire State Building and the Hudson River. Cleanliness and maintenance of the rooms could be improved with some guests noting areas needing a deep clean or updates.
The overall cleanliness of the hotel has varied feedback; while many commend the daily housekeeping and modern, tidy spaces, there are significant complaints about dirty common areas and lackluster upkeep in some rooms.
The staff at YOTEL New York Times Square is generally praised for their friendliness, attentiveness and professionalism. Nevertheless, there are instances of unprofessional behavior and communication issues that have affected some guests' experiences.
Wi-Fi service in the hotel is another area with mixed reviews; though some guests find it reliable and fast, others face connectivity issues, particularly in their rooms.
The gym facilities are well-received, offering a well-equipped space for fitness enthusiasts with minor issues reported such as occasional malfunctioning equipment.
For families, the hotel offers practical options like Family Connected rooms, well-suited for those with teenagers, though it may not be ideally accommodating for those with small children.
The beds are broadly regarded as comfortable with high-quality bedding ensuring a restful sleep. However, there are sporadic complaints about bed functionality and cleanliness.
In summary, YOTEL New York Times Square is a modern hotel that provides excellent value for money through its strategic location and functional amenities. While there are areas that could benefit from attention to detail and improved service consistency, it remains a popular choice for visitors seeking a modern and accessible stay in New York City.
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While the breakfast service receives mixed reviews with criticisms about variety, cost and service speed, the dining options, especially dinners, garner better feedback. The rooftop venues and vibrant bar atmosphere are often highlighted, although issues with service efficiency and high pricing are noted.
The hotel's rooms present a mixed experience with their compact size being a common point of concern. However, the clever design and modern décor are appreciated, as are the stunning views of landmarks like the Empire State Building and the Hudson River. Cleanliness and maintenance of the rooms could be improved with some guests noting areas needing a deep clean or updates.
The overall cleanliness of the hotel has varied feedback; while many commend the daily housekeeping and modern, tidy spaces, there are significant complaints about dirty common areas and lackluster upkeep in some rooms.
The staff at YOTEL New York Times Square is generally praised for their friendliness, attentiveness and professionalism. Nevertheless, there are instances of unprofessional behavior and communication issues that have affected some guests' experiences.
Wi-Fi service in the hotel is another area with mixed reviews; though some guests find it reliable and fast, others face connectivity issues, particularly in their rooms.
The gym facilities are well-received, offering a well-equipped space for fitness enthusiasts with minor issues reported such as occasional malfunctioning equipment.
For families, the hotel offers practical options like Family Connected rooms, well-suited for those with teenagers, though it may not be ideally accommodating for those with small children.
The beds are broadly regarded as comfortable with high-quality bedding ensuring a restful sleep. However, there are sporadic complaints about bed functionality and cleanliness.
In summary, YOTEL New York Times Square is a modern hotel that provides excellent value for money through its strategic location and functional amenities. While there are areas that could benefit from attention to detail and improved service consistency, it remains a popular choice for visitors seeking a modern and accessible stay in New York City.
Luxury Hotel
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
4-Star Hotel
Guest Reviews
Nestled in the bustling heart of New York City, YOTEL New York Times Square boasts an incredibly convenient and central location. Just a short stroll from the iconic Times Square, this hotel provides easy access to a variety of city attractions. Guests frequently commend the hotel's proximity to major sites including Broadway, Hudson Yards, Madison Square Garden and the Empire State Building. With multiple subway lines within walking distance, getting around the city is a breeze.
The strategic placement on 42nd Street ensures that you are never far from the action, yet the hotel manages to be a quiet oasis amidst the city's hustle and bustle. Many reviews highlight the convenience of being close to restaurants, bars and essential services like the Port Authority Bus Terminal and Penn Station, making it ideal for visitors who want to explore Manhattan's vibrant neighborhoods without the constant buzz of Times Square.
Overall, YOTEL's location offers fantastic value for the price, balancing accessibility with tranquility. The proximity to transit options further enhances its appeal, making it a top choice for both leisure and business travelers aiming to experience the dynamism and charm of New York City.
The breakfast experience at YOTEL New York Times Square garners mixed, primarily negative, feedback from guests. While some appreciate the taste and basic variety of the offerings, many point out significant shortcomings. Guests commonly criticize the breakfast for its lack of variety and high cost with multiple reviews highlighting that the menu remains the same daily. Complaints about the limited vegetarian and gluten-free options, unavailability of breakfast in the room and overall poor value for money are prevalent.
The breakfast service also appears to have notable operational issues. Guests mention slow service, unprepared or cold food and sullen staff which detracts from the experience. Some reviews reveal dissatisfaction with additional charges for breakfast packages that were already supposed to be included in their booking.
Despite these issues, some positive aspects are noted. The grab-and-go breakfast options and the quality of bakery items receive praise. Additionally, the convenience of an on-site breakfast restaurant and the pleasant views during breakfast are appreciated by some guests. However, these positives are often overshadowed by the repetitiveness and prohibitive cost, leading many to find better breakfast options outside the hotel.
YOTEL New York Times Square offers a variety of dining experiences that guests generally appreciate for their ambience and quality with several restaurants, including rooftop options. The bar on the 4th floor receives positive feedback for its lively atmosphere, good music and regular shows, making it a popular evening spot among guests. The cabaret and the bar-restaurant downstairs are also highlighted as enjoyable venues.
Despite the good reviews of the food quality—particularly the molten lava cake and prosciutto and artichoke flatbread—there are mixed opinions about the service and pricing. Some guests found the menu limited and the portions small with high prices for both food and drinks. The breakfast pastries and coffee on the 4th floor were noted as delicious, although the breakfast menu itself was considered overpriced by some.
Service at the restaurant, unfortunately, was a common point of criticism with multiple guests reporting slow and unresponsive staff. Access to the restaurants was also mentioned as occasionally limited, detracting from the overall dining experience. In summary, while the hotel's dining options have strong points in terms of food quality and atmosphere, there are notable issues with service efficiency and pricing that future guests might want to consider.
The guest reviews for YOTEL New York Times Square reveal a mixed experience regarding the hotel rooms. One of the most frequent observations is the size of the rooms, which are often described as very small, tiny or even cramped with several guests finding them smaller than depicted in photos. Despite this, many appreciate the efficient and clever design, making the most out of the limited space available.
Cleanliness is another area with varied feedback. While some guests found their rooms to be exceptionally clean, others noted the need for a deep clean, mentioning issues like dust, mold and general wear and tear. Room maintenance and a need for updates are also recurring themes with broken fixtures, outdated furniture and noticeable damage being common complaints.
On the positive side, many guests enjoyed the modern décor and functional layout of the rooms. The retractable beds and adjustable features were particularly appreciated, although there were occasional issues with broken or malfunctioning equipment. Views from the rooms, especially those of the Empire State Building and the Hudson River, were often highlighted as a positive aspect of their stay.
Overall, YOTEL New York Times Square delivers a mixed bag—efficient and well-designed for short stays with great views, but often hampered by small sizes and inconsistent maintenance and cleanliness. Travelers valuing location and modern amenities might find it convenient, but those needing more space and privacy may want to explore other options.
The guest reviews for the beds at YOTEL New York Times Square paint a largely positive picture, highlighting the overall comfort and quality of the bedding. Many guests found the beds to be incredibly comfortable, praising the soft mattresses and high-quality bedding that ensured a restful sleep. Words like cozy, comfy and comfortable frequently appear with some guests describing the beds as the best they've ever slept in. The adjustable and reclining beds received a mix of reactions; some enjoyed their versatility while others found them less to their liking.
There are a few recurring concerns, such as cleanliness issues with some beds and occasional reports of discomfort due to hard or dusty mattresses. Additionally, a few guests mentioned problems with bed functionality, such as broken adjustment features and small bed sizes that were less suitable for two people.
Despite these occasional drawbacks, most reviews emphasize the beds' comfort with many guests leaving feeling well-rested. For those planning a stay, the hotel offers a range of bed types that promise a generally high level of comfort, ensuring most visitors will have a delightful night's sleep.
YOTEL New York Times Square receives mixed reviews in regards to its cleanliness. On the positive side, many guests commend the hotel for its clean and modern rooms, which are described as comfortable and well-maintained. Praise is often given to the housekeeping staff for being diligent and friendly, ensuring that rooms are cleaned daily and providing consistent service. Visitors appreciate the cleanliness of the bathrooms and the overall tidy state of the rooms. Moreover, the hotel wins points for its trendy, up-to-date look and central location, making it a convenient choice for many travelers.
However, numerous reviews highlight significant areas for improvement. Several guests report that some rooms and common areas appear run-down and outdated with issues like dirty carpets, dusty surfaces and an overall lack of meticulous cleaning. Specific complaints include dirty showers, stained toilet seats and rooms that smell unpleasant, sometimes of cigarettes or marijuana. There were also mentions of rooms not being cleaned properly before new guests' arrival, dirty linens and mold in the bathrooms. The condition of the communal areas, such as hallways and elevators, also came under fire with reports of them being very dirty and smelly.
Overall, while the hotel has many strengths, guests suggest that more thorough and consistent cleaning practices could significantly enhance the comfort of their stay at YOTEL New York Times Square.
At 'YOTEL New York Times Square,' the staff receives an array of feedback, mostly highlighting their commitment to creating a positive guest experience. Many guests commend the team for being attentive, kind and highly professional. Housekeeping is often noted for their exceptional service and cleanliness, ensuring rooms are kept tidy and welcoming. Numerous guests appreciate the front desk for being friendly, accommodating and helpful, reflecting an overall sense of politeness and efficiency.
The restaurant and bar staff also receive praise for their pleasant service, contributing to enjoyable dining experiences. Security personnel, on occasions, have been mentioned for their helpfulness and friendliness, adding an additional layer of guest comfort.
However, some reviews indicate important areas for improvement. There are instances of staff being described as unprofessional, unhelpful and even rude. Communication issues have been cited with some guests expressing frustration over language barriers and a lack of responsiveness, particularly with front desk interactions. Additionally, the automated service is reported as ineffective by some visitors.
Overall, while most guests find the hotel's staff to be friendly, attentive and accommodating, there are notable inconsistencies that suggest a need for improved training and better customer service.
When staying at YOTEL New York Times Square, guests have mixed reviews about the Wi-Fi service. Many appreciated the availability of free Wi-Fi throughout the hotel and several found the Wi-Fi to work well and be strong during their stay. Some guests specifically praised the Wi-Fi for its reliability and speed, making it suitable for activities like streaming.
However, a significant number of reviews highlighted issues with the Wi-Fi, particularly in the rooms. Common complaints included weak signals, slow internet speeds and inconsistent connectivity. Some guests experienced significant challenges with Wi-Fi functioning in their rooms, sometimes finding it completely unusable. Moreover, certain reviews mentioned difficulties with connecting additional devices and concerns over using an unsecured network.
Overall, while the hotel does offer free Wi-Fi that works well for many, it appears that connectivity can be hit or miss, especially in individual rooms. Guests looking to rely heavily on Wi-Fi during their stay might encounter some frustrations with the current service levels.
YOTEL New York Times Square features a gym that is generally well-received by its guests. Described as well-equipped and excellent, visitors appreciate the decent range of fitness amenities available. The gym is highlighted for being good, nice and great with several reviews mentioning love for the facility. It offers a convenient option for maintaining wellness during a stay, seamlessly integrated into the hotel experience. Despite occasional issues such as malfunctioning equipment and some guests not being aware of the gym beforehand, it remains a positive aspect of the hotel, offering a quality space for workouts.
YOTEL New York Times Square offers an interesting variety of options for families exploring the bustling city. The hotel's Family Connected rooms seem particularly well-suited for those traveling with older kids or teenagers, providing a functional layout that has been praised for its convenience and ease. These rooms offer a connected corridor for added privacy, which many guests found worked perfectly for their needs. Families have found the sleeping arrangements ideal and appreciated the spacious and safe environment.
Many guests have highlighted the "great connected family room" as a positive feature, noting how it fit the needs of their travel groups well. The bunk beds are also a popular choice among those traveling with children, adding a bit of fun to the stay. The hotel seems to cater best to families with kids and teenagers with several reviews recommending it for larger family outings and city breaks.
There are, however, some mixed experiences, particularly around the facility's family-friendliness. Some guests noted that the hotel was not suitable for small children and there were a few logistical issues, like the inability to store kids' bikes and luggage, which posed challenges. Additionally, comments about staff friendliness and assistance varied, indicating some inconsistency in service.
While many families enjoyed their stay and planned to return, others felt YOTEL did not fully meet their expectations for a family-friendly environment. It's clear that while the hotel has many features that can make a family trip enjoyable, potential guests should weigh these mixed reviews to ensure it aligns with their specific needs.
YOTEL New York Times Square is a modern, well-located hotel offering functional and good value for money accommodations. Guests find the clean, modernized rooms and luxury suites with floor-to-ceiling windows particularly appealing, delivering lovely views and airy spaces. The hospitality and amenities cater to families, ensuring a pleasant stay at a reasonable price, making it a viable four-star hotel.
The hotel features an amazing restaurant and bar on the 4th floor, which adds to the overall positive experience. Guests appreciate the central location, even if it comes at a premium. Furthermore, the hotel's unique yobot luggage storage system is a plus, although some issues with it have been noted.
Despite its many merits, some aspects fall short of four-star standards, such as the smaller room sizes, occasional noise disturbances and issues with the WiFi not being strong enough for streaming services like Netflix. However, the hotel's comfortable beds and modern design still leave a strong impression on visitors. Overall, YOTEL New York Times Square offers great value for money and a central, comfortable stay in the heart of New York City.
YOTEL New York Times Square offers a mixed experience for business travelers. Its strategic location near key transport hubs and government offices makes it a convenient choice for those needing quick access around the city. The hotel provides private rooms for business guests, which are uniquely designed and have a modern touch that some might find refreshing, though others may feel they lack a professional ambiance.
Staff at YOTEL demonstrate professionalism and efficiency, resolving issues quickly and providing good service tailored to business needs. The presence of dedicated business facilities and large meeting rooms is a positive point, as is the fast self-check-in process, which caters well to time-pressed travelers. The availability of unlimited coffee and a good coffee maker adds a welcome perk for those working long hours.
However, the hotel falls short in some critical aspects. There are no in-room fridges, microwaves or coffee makers unless specifically requested and there is no mini bar. WiFi connectivity issues can be a significant drawback with some guests finding it slow or difficult to connect, which is hardly ideal for a work trip. Additionally, the lack of on-site luggage storage can be inconvenient.
In summary, while YOTEL New York Times Square is strategically located and reasonably priced for short business trips, its facilities may not fully meet the needs of every business traveler.
YOTEL New York Times Square receives mixed reviews regarding its accessibility for guests with disabilities. Many guests find the hotel to be well accessible and very convenient, highlighting easy check-in and check-out procedures, accessible amenities and good elevator service. The location is also a plus, being accessible from the subway and providing good access to the city and nearby attractions.
However, there are notable issues. Some guests experienced challenges with accessibility features and found the hotel not entirely wheelchair-friendly. There were inconveniences due to lack of adequate accessibility adaptations, which could pose challenges for disabled guests. Additionally, a few pointed out that the public areas were not cleaned to standard and mentioned issues like black glue-like substances left in sinks and a lack of available bathrooms, which is unacceptable.
On a positive note, amenities such as the gym received praise and staff were commended for their prompt response to cleaning requests. Convenient parking for disabled guests is also an advantage and for families, accessible rooms with larger amenities resulted in a significantly improved experience. Overall, while YOTEL New York Times Square has several strong points in accessibility, it also has areas needing improvement to fully accommodate guests with disabilities.
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Location
The strategic placement on 42nd Street ensures that you are never far from the action, yet the hotel manages to be a quiet oasis amidst the city's hustle and bustle. Many reviews highlight the convenience of being close to restaurants, bars and essential services like the Port Authority Bus Terminal and Penn Station, making it ideal for visitors who want to explore Manhattan's vibrant neighborhoods without the constant buzz of Times Square.
Overall, YOTEL's location offers fantastic value for the price, balancing accessibility with tranquility. The proximity to transit options further enhances its appeal, making it a top choice for both leisure and business travelers aiming to experience the dynamism and charm of New York City.
Breakfast
The breakfast service also appears to have notable operational issues. Guests mention slow service, unprepared or cold food and sullen staff which detracts from the experience. Some reviews reveal dissatisfaction with additional charges for breakfast packages that were already supposed to be included in their booking.
Despite these issues, some positive aspects are noted. The grab-and-go breakfast options and the quality of bakery items receive praise. Additionally, the convenience of an on-site breakfast restaurant and the pleasant views during breakfast are appreciated by some guests. However, these positives are often overshadowed by the repetitiveness and prohibitive cost, leading many to find better breakfast options outside the hotel.
Dinner
Despite the good reviews of the food quality—particularly the molten lava cake and prosciutto and artichoke flatbread—there are mixed opinions about the service and pricing. Some guests found the menu limited and the portions small with high prices for both food and drinks. The breakfast pastries and coffee on the 4th floor were noted as delicious, although the breakfast menu itself was considered overpriced by some.
Service at the restaurant, unfortunately, was a common point of criticism with multiple guests reporting slow and unresponsive staff. Access to the restaurants was also mentioned as occasionally limited, detracting from the overall dining experience. In summary, while the hotel's dining options have strong points in terms of food quality and atmosphere, there are notable issues with service efficiency and pricing that future guests might want to consider.
Rooms
Cleanliness is another area with varied feedback. While some guests found their rooms to be exceptionally clean, others noted the need for a deep clean, mentioning issues like dust, mold and general wear and tear. Room maintenance and a need for updates are also recurring themes with broken fixtures, outdated furniture and noticeable damage being common complaints.
On the positive side, many guests enjoyed the modern décor and functional layout of the rooms. The retractable beds and adjustable features were particularly appreciated, although there were occasional issues with broken or malfunctioning equipment. Views from the rooms, especially those of the Empire State Building and the Hudson River, were often highlighted as a positive aspect of their stay.
Overall, YOTEL New York Times Square delivers a mixed bag—efficient and well-designed for short stays with great views, but often hampered by small sizes and inconsistent maintenance and cleanliness. Travelers valuing location and modern amenities might find it convenient, but those needing more space and privacy may want to explore other options.
Beds
There are a few recurring concerns, such as cleanliness issues with some beds and occasional reports of discomfort due to hard or dusty mattresses. Additionally, a few guests mentioned problems with bed functionality, such as broken adjustment features and small bed sizes that were less suitable for two people.
Despite these occasional drawbacks, most reviews emphasize the beds' comfort with many guests leaving feeling well-rested. For those planning a stay, the hotel offers a range of bed types that promise a generally high level of comfort, ensuring most visitors will have a delightful night's sleep.
Cleanliness
However, numerous reviews highlight significant areas for improvement. Several guests report that some rooms and common areas appear run-down and outdated with issues like dirty carpets, dusty surfaces and an overall lack of meticulous cleaning. Specific complaints include dirty showers, stained toilet seats and rooms that smell unpleasant, sometimes of cigarettes or marijuana. There were also mentions of rooms not being cleaned properly before new guests' arrival, dirty linens and mold in the bathrooms. The condition of the communal areas, such as hallways and elevators, also came under fire with reports of them being very dirty and smelly.
Overall, while the hotel has many strengths, guests suggest that more thorough and consistent cleaning practices could significantly enhance the comfort of their stay at YOTEL New York Times Square.
Staff
The restaurant and bar staff also receive praise for their pleasant service, contributing to enjoyable dining experiences. Security personnel, on occasions, have been mentioned for their helpfulness and friendliness, adding an additional layer of guest comfort.
However, some reviews indicate important areas for improvement. There are instances of staff being described as unprofessional, unhelpful and even rude. Communication issues have been cited with some guests expressing frustration over language barriers and a lack of responsiveness, particularly with front desk interactions. Additionally, the automated service is reported as ineffective by some visitors.
Overall, while most guests find the hotel's staff to be friendly, attentive and accommodating, there are notable inconsistencies that suggest a need for improved training and better customer service.
Wi-Fi
However, a significant number of reviews highlighted issues with the Wi-Fi, particularly in the rooms. Common complaints included weak signals, slow internet speeds and inconsistent connectivity. Some guests experienced significant challenges with Wi-Fi functioning in their rooms, sometimes finding it completely unusable. Moreover, certain reviews mentioned difficulties with connecting additional devices and concerns over using an unsecured network.
Overall, while the hotel does offer free Wi-Fi that works well for many, it appears that connectivity can be hit or miss, especially in individual rooms. Guests looking to rely heavily on Wi-Fi during their stay might encounter some frustrations with the current service levels.
Gym
Family
Many guests have highlighted the "great connected family room" as a positive feature, noting how it fit the needs of their travel groups well. The bunk beds are also a popular choice among those traveling with children, adding a bit of fun to the stay. The hotel seems to cater best to families with kids and teenagers with several reviews recommending it for larger family outings and city breaks.
There are, however, some mixed experiences, particularly around the facility's family-friendliness. Some guests noted that the hotel was not suitable for small children and there were a few logistical issues, like the inability to store kids' bikes and luggage, which posed challenges. Additionally, comments about staff friendliness and assistance varied, indicating some inconsistency in service.
While many families enjoyed their stay and planned to return, others felt YOTEL did not fully meet their expectations for a family-friendly environment. It's clear that while the hotel has many features that can make a family trip enjoyable, potential guests should weigh these mixed reviews to ensure it aligns with their specific needs.
4 Star
The hotel features an amazing restaurant and bar on the 4th floor, which adds to the overall positive experience. Guests appreciate the central location, even if it comes at a premium. Furthermore, the hotel's unique yobot luggage storage system is a plus, although some issues with it have been noted.
Despite its many merits, some aspects fall short of four-star standards, such as the smaller room sizes, occasional noise disturbances and issues with the WiFi not being strong enough for streaming services like Netflix. However, the hotel's comfortable beds and modern design still leave a strong impression on visitors. Overall, YOTEL New York Times Square offers great value for money and a central, comfortable stay in the heart of New York City.
Business
Staff at YOTEL demonstrate professionalism and efficiency, resolving issues quickly and providing good service tailored to business needs. The presence of dedicated business facilities and large meeting rooms is a positive point, as is the fast self-check-in process, which caters well to time-pressed travelers. The availability of unlimited coffee and a good coffee maker adds a welcome perk for those working long hours.
However, the hotel falls short in some critical aspects. There are no in-room fridges, microwaves or coffee makers unless specifically requested and there is no mini bar. WiFi connectivity issues can be a significant drawback with some guests finding it slow or difficult to connect, which is hardly ideal for a work trip. Additionally, the lack of on-site luggage storage can be inconvenient.
In summary, while YOTEL New York Times Square is strategically located and reasonably priced for short business trips, its facilities may not fully meet the needs of every business traveler.
Accessible
However, there are notable issues. Some guests experienced challenges with accessibility features and found the hotel not entirely wheelchair-friendly. There were inconveniences due to lack of adequate accessibility adaptations, which could pose challenges for disabled guests. Additionally, a few pointed out that the public areas were not cleaned to standard and mentioned issues like black glue-like substances left in sinks and a lack of available bathrooms, which is unacceptable.
On a positive note, amenities such as the gym received praise and staff were commended for their prompt response to cleaning requests. Convenient parking for disabled guests is also an advantage and for families, accessible rooms with larger amenities resulted in a significantly improved experience. Overall, while YOTEL New York Times Square has several strong points in accessibility, it also has areas needing improvement to fully accommodate guests with disabilities.
No, YOTEL New York Times Square doesn't have any pool.
No, a spa isn't available at YOTEL New York Times Square.
No, YOTEL New York Times Square doesn't allow dogs.
Yes, parking facilities are available at YOTEL New York Times Square.
Yes, YOTEL New York Times Square has a gym.
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