Red Roof Inn and Suites Newark - University
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Summary of reviewsThe Red Roof Inn and Suites Newark - University garners positive feedback for its strategic location and favorable pricing. Guests appreciate its proximity to major landmarks, including the University of Delaware stadium, which makes it convenient for university visitors. Travelers benefit from easy access to Interstate 95, despite occasional traffic challenges. Additional advantages include cleanliness and a pet-friendly policy, which add comfort to the practical benefits of the hotel's well-regarded location.
Room reviews are generally positive regarding cleanliness and comfort. Guests frequently note the spaciousness and well-equipped nature of the rooms, with comfortable beds being a highlight. Though management is working to address issues, some reviews point out shortcomings in maintenance, such as problems with housekeeping, odors, and pests.
Cleanliness overall presents a challenge for Red Roof Inn and Suites Newark - University, with reports of odors, unsanitary conditions, and neglected areas, especially bathrooms and carpets. Exterior safety and cleanliness also raise guest concerns, signifying a need for improvement in hygiene protocols and upkeep across the property.
The staff generally receives praise for their friendliness and professionalism, especially employees like Ijah and J.C. who deliver exceptional service. While staff contribute positively to the motel's ambiance, inconsistent service in dealing with issues and guest requests highlights an area for improvement.
Feedback on beds is mixed, with many guests enjoying their comfort and finding them conducive to rest. However, some concerns revolve around cleanliness and maintenance, including issues such as dirty bedding and mattresses that detract from the overall experience.
In summary, while the hotel stands out for its location and certain aspects like staff friendliness and pet policies, there remains room for improvement in cleanliness, maintenance, and service consistency to fully meet guest expectations.
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Room reviews are generally positive regarding cleanliness and comfort. Guests frequently note the spaciousness and well-equipped nature of the rooms, with comfortable beds being a highlight. Though management is working to address issues, some reviews point out shortcomings in maintenance, such as problems with housekeeping, odors, and pests.
Cleanliness overall presents a challenge for Red Roof Inn and Suites Newark - University, with reports of odors, unsanitary conditions, and neglected areas, especially bathrooms and carpets. Exterior safety and cleanliness also raise guest concerns, signifying a need for improvement in hygiene protocols and upkeep across the property.
The staff generally receives praise for their friendliness and professionalism, especially employees like Ijah and J.C. who deliver exceptional service. While staff contribute positively to the motel's ambiance, inconsistent service in dealing with issues and guest requests highlights an area for improvement.
Feedback on beds is mixed, with many guests enjoying their comfort and finding them conducive to rest. However, some concerns revolve around cleanliness and maintenance, including issues such as dirty bedding and mattresses that detract from the overall experience.
In summary, while the hotel stands out for its location and certain aspects like staff friendliness and pet policies, there remains room for improvement in cleanliness, maintenance, and service consistency to fully meet guest expectations.
Dog Friendly Motel
This hotel allows 1 pet up to 80 lbs for no additional fee, and 2 pets up to 80 lbs for $15 per night (not to exceed $105 per stay). Both dogs and cats are welcome, but pets may not be left in the room unattended. There are grassy areas on the property for pet relief.
Accessible Motel
Motel with Gym
Guest Reviews
The Red Roof Inn and Suites Newark - University boasts a strategic location that guests appreciate for its proximity to major landmarks. Many reviews highlight its convenient access to the highway and the ease with which travelers can reach nearby events. The property's closeness to the University of Delaware stadium is particularly beneficial for visitors attending university functions. Additionally, guests find the hotel's location favorable for travelers on Interstate 95 due to its nearby access points. While traffic can sometimes make entrance challenging at peak times, the overall positioning of the hotel is highly praised alongside its competitive pricing. Cleanliness and a pet-friendly policy further enhance the appeal, adding comfort to the practical benefits of its location.
The guest reviews for Red Roof Inn and Suites Newark - University highlight a mix of experiences when it comes to the quality of the rooms. On the positive side, many guests appreciated the cleanliness of their rooms, finding them comfortable and well-equipped with necessary amenities. Several guests mentioned that the beds were particularly comfortable and that they found the rooms to be quite spacious.
However, there are notable concerns expressed by some guests. A section of the reviews describes issues with cleanliness and maintenance, such as unclean bathrooms, unpleasant odors, and evidence of inadequate housekeeping. Some guests reported finding trash and personal items from previous occupants which suggests infrequent cleaning. Issues with pests were also mentioned, indicating an area needing improvement. Despite some shortcomings, there seems to be an indication that new management is attempting to address these concerns, though it remains a work in progress.
The reviews of the beds at Red Roof Inn and Suites Newark - University present a mixed picture. Many guests found the beds to be comfortable, with several describing them as comfy and conducive to a good night's rest. However, some expressed concerns about the overall condition and cleanliness, noting issues such as the beds appearing dirty, the age of the mattresses, and discomfort related to thin bedding. One review even mentioned an eye infection linked to the pillows, highlighting a potential hygiene issue. It's clear that while some guests were satisfied with the comfort level, others believe that improvements, particularly in cleanliness and maintenance, would enhance the experience.
The Red Roof Inn and Suites Newark - University presents notable concerns regarding its cleanliness and maintenance based on guest reviews. The overall condition of the hotel appears to be lacking, with repeated mentions of a pervasive unpleasant odor throughout the premises, including hallways and rooms. Reports suggest that the bathrooms were particularly neglected, with instances of visible dirt, mold, and even dried blood splatter. Several guests pointed out the unsanitary state of the carpets and general room cleanliness, and mentioned stained and outdated furnishings that detract from comfort.
Compounding the indoor issues are concerns about exterior safety and cleanliness, with reviews noting undesirable activity in the parking lot. Furthermore, there seems to be inconsistency and minimal effort in housekeeping services, as some guests experienced only partial cleaning during extended stays. While there are understandable challenges in maintaining a property of this size, these reviews highlight a need for a significant overhaul in hygiene protocols and property upkeep to meet basic guest expectations.
The staff at Red Roof Inn and Suites Newark - University generally receives praise for their friendliness and professionalism. Several reviews highlight the front desk employees as welcoming and attentive, particularly mentioning individuals like Ijah or J.C. who go above and beyond to ensure guests feel comfortable. Guests appreciate the pleasant and helpful demeanor of the staff, who contribute positively to the overall quiet ambiance of the motel.
However, experiences with staff are not uniformly positive. Some guests encountered less amicable service, describing instances where the staff appeared indifferent or unhelpful during particular situations, such as room changes or handling mistakes. While the cleaning crew is described as limited by circumstances beyond their control, overnight staff did fall short in resolving issues for some guests.
Overall, the staff at this location plays a vital role in making guests feel welcomed and valued, although there are moments where improvements in service consistency and handling guest concerns could enhance the experience further.
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Location
Rooms
However, there are notable concerns expressed by some guests. A section of the reviews describes issues with cleanliness and maintenance, such as unclean bathrooms, unpleasant odors, and evidence of inadequate housekeeping. Some guests reported finding trash and personal items from previous occupants which suggests infrequent cleaning. Issues with pests were also mentioned, indicating an area needing improvement. Despite some shortcomings, there seems to be an indication that new management is attempting to address these concerns, though it remains a work in progress.
Beds
Cleanliness
Compounding the indoor issues are concerns about exterior safety and cleanliness, with reviews noting undesirable activity in the parking lot. Furthermore, there seems to be inconsistency and minimal effort in housekeeping services, as some guests experienced only partial cleaning during extended stays. While there are understandable challenges in maintaining a property of this size, these reviews highlight a need for a significant overhaul in hygiene protocols and property upkeep to meet basic guest expectations.
Staff
However, experiences with staff are not uniformly positive. Some guests encountered less amicable service, describing instances where the staff appeared indifferent or unhelpful during particular situations, such as room changes or handling mistakes. While the cleaning crew is described as limited by circumstances beyond their control, overnight staff did fall short in resolving issues for some guests.
Overall, the staff at this location plays a vital role in making guests feel welcomed and valued, although there are moments where improvements in service consistency and handling guest concerns could enhance the experience further.
No, Red Roof Inn and Suites Newark - University doesn't have any pool.
No, a spa isn't available at Red Roof Inn and Suites Newark - University.
Yes, Red Roof Inn and Suites Newark - University welcomes dogs.
No, parking facilities aren't available at Red Roof Inn and Suites Newark - University.
Yes, Red Roof Inn and Suites Newark - University has a gym.
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