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Summary of reviewsSonesta ES Suites Wilmington - Newark is highly rated for its strategic location, offering convenience and easy accessibility right off I-95. Positioned near essential attractions such as the University of Delaware, it provides a balanced proximity to local amenities, entertainment spots, and highways, making it ideal for both leisure and extended stays. Guests appreciate the plethora of nearby dining, shopping options, and easy navigation to surrounding regions.
The hotel’s breakfast service stands out as a highlight, with guests praising the variety and quality of options, from real eggs and butter to fun elements like a pancake machine. Families, in particular, appreciate the fresh and filling choices, paired with excellent service from the friendly staff.
Guests are impressed by the spacious and comfortable rooms that often exceed expectations, featuring fully equipped kitchens that cater to dietary needs and long stays. The modern and clean ambiance, akin to a cozy apartment, makes it suitable for families and larger groups, notwithstanding minor issues in specific areas of cleanliness or maintenance.
The staff at Sonesta ES Suites Wilmington - Newark receives consistent praise for their exceptional service. Known for their courtesy and helpfulness, the team, including noted members like Jessica and Betty, enhances the guest experience from check-in to check-out.
The hotel offers reliable and free Wi-Fi, contributing to a seamless stay alongside other amenities. The pool is also a favorite feature, described as delightful and ideal for relaxation, despite minor noise disturbances from nearby highways.
On-site parking is generally convenient, though guests are advised of the $5.00 fee. The hotel is especially recommended for families, benefiting from its spacious suites, home-like feel, and welcoming atmosphere, all set in a quiet environment away from the busyness of nearby attractions.
Finally, the comfort of the beds is frequently commended, with guests enjoying restful nights on soft, clean beds that contribute to a refreshing experience. Overall, Sonesta ES Suites Wilmington - Newark is an excellent choice for travelers seeking comfort, convenience, and quality service. Show more
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Categories
Family Friendly Hotel
This hotel offers suite-style rooms with fully equipped kitchens, making it ideal for families who prefer to cook their own meals. It also provides a complimentary breakfast and an outdoor pool. The layout and amenities are geared towards extended stays.
Dog Friendly Hotel
This hotel welcomes two dogs of any size for an additional fee of $75 (for stays of 1 to 7 nights), and $25 per week thereafter. As part of Pets Are Welcome at Sonesta (PAWS), beds, bowls, waterproof mats, and treats are provided at check-in. There is a grassy pet relief area on the property.
Business Hotel
Sonesta ES Suites Wilmington - Newark offers extended-stay accommodations with amenities suitable for business travelers. It provides suite-style rooms, free Wi-Fi, and essential business services.
Accessible Hotel
This hotel provides accessible suites with options for ADA bathtubs or roll-in showers. Hearing accessible suites are equipped with visual alarms and notification devices. Accessible routes are available from the public entrance to the registration area, accessible guest rooms, restaurant, fitness center, swimming pool, and business center. Accessible parking is also provided.
Hotel with Outdoor Pool
Guests can enjoy a refreshing seasonal outdoor pool with a poolside area designed for relaxation and soaking up the sun. The hotel also offers complimentary use of the outdoor pool and barbecue and picnic facilities are available.
Hotel for Honeymoon
Hotel with Swimming Pool
Outdoor Pool
Hotel with Parking
Hotel with Gym
3-Star Hotel
Room Types
Studio Suite - KingStudio features a sitting and dining area.
Studio Suite - Two QueensStudio features a sitting and dining area.
One-Bedroom King Suite - Non-SmokingThe well-fitted kitchen features a stovetop, a refrigerator, a microwave and a tea and coffee maker. The air-conditioned suite is furnished with a desk and a seating area. The unit offers 2 beds.
Two-Bedroom Loft Suite - King + Two DoublesThe fireplace is the standout feature of this suite. The suite's kitchen, which has a stovetop and a refrigerator, is available for cooking and storing food. The spacious suite features air conditioning, a tea and coffee maker and a seating area. The unit has 3 beds.
Mobility Accessible - King Studio Suite with TubThe kitchen is equipped with a stovetop, a refrigerator and a tea and coffee maker. The suite provides air conditioning and a seating area.
Mobility Accessible - Studio Suite King with Roll-In ShowerGuests can make meals in the fully equipped kitchen that has a stovetop, a refrigerator and a tea and coffee maker. The suite features air conditioning and a seating area.
SuiteProviding free toiletries, this suite includes a private bathroom with a bath or a shower and a hairdryer. Guests can make meals in the kitchen that is equipped with a stovetop, a refrigerator, a dishwasher and kitchenware. This suite is air-conditioned and features a flat-screen TV with cable channels, a private entrance, a tea and coffee maker and a seating area.
Studio Suite - Queen - Mobility Accessible - TubThe unit offers 1 bed.
Guest Reviews
7.1
Good
Location
Sonesta ES Suites Wilmington - Newark boasts a fantastic location that appeals to many travelers seeking convenience and accessibility. Nestled right off I-95, this hotel is not only easy to access from the interstate but also strategically positioned near key attractions and amenities. Guests appreciate the proximity to the University of Delaware, finding it close enough for convenience yet distant enough to avoid the hustle and bustle of college life.
Visitors enjoy the close access to an abundance of restaurants, stores, and shopping areas, including malls and Costco, making it ideal for both leisure and practical needs. The location serves well for those interested in exploring local attractions like casinos and other entertainment spots. Whether you're stopping by for a quick trip or a prolonged stay, the nearby highway offers easy navigation to further regions, ensuring a seamless travel experience.
Overall, Sonesta ES Suites excels with a placement that makes guests' stays comfortable and efficient, as it provides direct access to essential services and lively options right at their doorstep.
Breakfast
The breakfast experience at Sonesta ES Suites Wilmington - Newark has garnered high praise from guests, often highlighted as one of the most satisfying aspects of their stay. Notably, the breakfast buffet offers a wide variety of options, ensuring guests have plenty to choose from each morning. The inclusion of real eggs and butter, as well as the availability of tacos and pancakes, enriches the meal selection, making it stand out compared to typical hotel offerings. Many guests appreciated the comprehensive array of breakfast choices, describing the food as fresh and filling. The fun pancake machine was a hit with kids, and the hot breakfast options were particularly well-received by families. The staff's friendly demeanor only enhanced the breakfast experience, with many guests remarking on the excellent service accompanying the good breakfast selection. Despite some minor comments on repetition and timing issues, the overall feedback reflects a satisfying and delicious breakfast that consistently meets expectations, with some guests considering it among the best they've experienced in a hotel setting.
Rooms
The Sonesta ES Suites Wilmington - Newark offers guests an impressive experience with its spacious and cozy accommodations. Many visitors appreciated the generous size of the rooms, which often exceeded expectations and provided ample space for families and groups. The inclusion of fully equipped kitchens was highlighted positively, allowing guests to prepare meals comfortably, making it especially convenient for those with specific dietary needs.
The suites are described as clean, modern, and well-appointed, often likened to having one's own apartment or a perfect setup for longer stays. The two-bedroom and loft-style suites are particularly mentioned for providing excellent accommodations for larger families or gatherings. The quality of bedding received numerous positive remarks, with many guests emphasizing the comfort of the beds.
While the majority of feedback centered on positive aspects, some guests did point out issues with cleanliness in certain areas and highlighted a need for bathroom updates. A few visitors noted problems such as musty smells or ineffective ice makers. Nonetheless, the general consensus indicates that these issues did not heavily detract from the overall satisfaction of their stay, which was aided by hardworking and friendly staff.
Overall, the spacious, well-designed rooms with modern amenities make Sonesta ES Suites Wilmington - Newark a suitable choice for both business and leisure travelers seeking comfort and convenience.
Beds
At Sonesta ES Suites Wilmington - Newark, guest feedback consistently highlights the comfort of the beds. Sleep quality appears to be a strong point, with numerous reviews mentioning the beds as very comfortable, soft, and clean. Guests appreciated the supportive pillows and linens, frequently describing them as super comfortable, which contributes to a restful night's sleep. Several reviews reflect satisfaction with the beds being pretty comfy, allowing guests to unwind effortlessly.
While there are mentions of a bed size being smaller than expected or an isolated incident of stickiness on one side, the overwhelming consensus is positive, emphasizing comfort. Guests often found the beds to be so cozy that getting out of them in the morning was a challenge. Additionally, the size of the bedrooms is noted for being more spacious than average, which complements the comfort of the beds, providing an overall satisfactory lodging experience.
For travelers placing a priority on comfortable sleeping arrangements, this hotel stands out as a favorable option, ensuring that guests can enjoy a refreshing rest during their stay.
Cleanliness
Sonesta ES Suites Wilmington - Newark offers a mixed bag when it comes to cleanliness. While many guests appreciated the overall cleanliness across the property, noting well-kept grounds and tidy accommodations, others observed specific issues in certain areas. Among the positive observations, visitors praised the hotel for being clean and comfortable, with spacious rooms that provide a sense of home. Many found the beds clean and comfy, and some guests were pleased with the cleanliness in certain areas like the breakfast area and pool.
The hotel staff was recognized for their friendliness and effort, which enhanced the cleanliness experience for guests. Several reviews mentioned the hotel as clean and relaxing, with well-equipped kitchens and apartments that felt well-maintained and peaceful during their stay.
On the other hand, several reviews pointed out notable cleanliness issues such as sticky floors, stained carpets, and occasional unpleasant smells. Some guests reported maintenance problems in the rooms and bathrooms needing updates, contrasting with the overall perception of cleanliness. Additionally, there were concerns about infrequent cleaning services unless staying for a week or longer.
Despite these issues, many guests felt comforted by the clean and friendly atmosphere provided by the hardworking staff and appreciated the convenience of local amenities, making their stay a pleasant and relaxing experience.
Staff
At Sonesta ES Suites Wilmington - Newark, the hotel staff consistently stands out for their exceptional courtesy and friendliness. Guests frequently commend the staff for being attentive, helpful, and genuinely dedicated to accommodating the needs of all guests. From the moment of check-in to check-out, front desk personnel are described as efficient, professional, and always ready to assist with a cheerful demeanor. Special mentions go to staff members like Jessica and Betty, who have been particularly noted as friendly and accommodating. Reception staff are praised for their competence and kindness, ensuring a smooth and welcoming experience. Overall, the team at Sonesta ES Suites creates a warm and supportive environment, greatly enhancing the guests' stay with their outstanding service and pleasant interactions.
Wi-Fi
Sonesta ES Suites Wilmington - Newark generally provides guests with a reliable and speedy Wi-Fi service, enhancing the overall experience of staying at this welcoming accommodation. Although a few guests encountered connectivity issues during their stay, these instances appeared to be exceptions, with some resolved promptly within a couple of hours. Importantly, the hotel offers free internet access, which functions well in the rooms and contributes to the convenience of staying in a place that feels like a comfortable, well-appointed condo. Overall, most guests were satisfied with the Wi-Fi quality alongside the other aspects of their stay.
Pool
The pool at Sonesta ES Suites Wilmington - Newark consistently receives positive feedback from guests, who describe it as nice, amazing, and perfect. It appears to be a highlight for many visitors staying at the hotel, with the pool area offering a pleasant space for relaxation. The pool's aesthetic appeal is noted, and guests appreciate that it is open and accessible. Some guests mention minor disturbances due to highway noise, but overall, the pool remains a favored feature of the stay.
Parking
Travelers visiting Sonesta ES Suites Wilmington - Newark will find that the convenience of on-site parking is generally appreciated, with many guests able to park right in front of their rooms each night. This ease of access makes it straightforward for travelers to settle in after a long journey. However, there is a parking fee of $5.00, and the cost is not included in the stay, which is something to be aware of. While the convenience of parking is a highlight, the additional fee should be considered in travel plans.
Family
Sonesta ES Suites Wilmington - Newark emerges as a welcoming retreat for families seeking comfort and space during their travels. The hotel consistently receives praise for its ability to accommodate both small and large families, offering spacious suites that ensure everyone has room to unwind. Families are drawn to the home-like ambiance, with well-equipped kitchens providing convenience for any length of stay. This makes it an ideal choice for parents traveling with young children, who appreciate the laid-back environment and larger living areas.
The friendliness of the front desk staff enhances the experience, contributing to a welcoming atmosphere from the moment of arrival. The facility is particularly noted for being a great venue for those visiting the University of Delaware, providing both proximity and peace away from the bustle. Visitors frequently return to enjoy the accommodating environment that allows families to settle in comfortably, with many noting the clean and spacious suites as a significant advantage.
Overall, the Sonesta ES Suites is highlighted as a suitable option for families who value generous space, attentive service, and a quieter setting, making it a preferred choice for a hassle-free stay. Families find themselves recommending the hotel to others, driven by the positive experiences of children and adults alike.
Yes, Sonesta ES Suites Wilmington - Newark has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Sonesta ES Suites Wilmington - Newark.
Yes, Sonesta ES Suites Wilmington - Newark welcomes dogs.
Yes, parking facilities are available at Sonesta ES Suites Wilmington - Newark.
Yes, Sonesta ES Suites Wilmington - Newark has a gym.