Sonesta Select Newark Christiana Mall
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Summary of reviewsSonesta Select Newark Christiana Mall generally receives high marks for its prime location, positioned conveniently near the Christiana Mall, local amenities, major highways and universities, making it an excellent choice for various types of travelers. Guests appreciate the spacious, clean and well-maintained rooms, which are often highlighted for their comfort, especially the suites and king suite rooms that provide a homelike atmosphere. Security and friendly staff contribute to a welcoming environment where travelers feel safe and valued.
While the breakfast experience appears to have mixed reviews, some guests did appreciate the tasty options and courteous service. However, many expressed a desire for a more timely and complimentary breakfast setup to better accommodate travelers on tight schedules.
Cleanliness of the property has also garnered mixed feedback. Many guests found the rooms and common areas, including the pool, to be clean and pleasant. Nevertheless, issues with dirty carpets, unpleasant smells and occasional lack of maintenance were also reported.
The staff at Sonesta Select Newark Christiana Mall consistently receives high praise, cited for their exceptional service, friendliness and attentiveness. Specific staff members were frequently mentioned for going above and beyond to ensure a comfortable and enjoyable stay for guests.
The indoor pool, while appreciated for its size and clean atmosphere, faced some availability issues due to restrictions and maintenance. Nonetheless, it remains a valued amenity when accessible.
Families find the hotel highly accommodating with spacious rooms and helpful staff who cater to specific needs, ensuring a pleasant experience for those traveling with children or individuals with mobility issues. The comfortable and well-maintained beds are another highlight, often praised for providing a restful night’s sleep.
Overall, Sonesta Select Newark Christiana Mall offers a well-rounded and positive experience with its excellent location, friendly and attentive staff, spacious and clean accommodations, though it does have some areas for improvement particularly regarding breakfast options and consistent cleanliness.
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While the breakfast experience appears to have mixed reviews, some guests did appreciate the tasty options and courteous service. However, many expressed a desire for a more timely and complimentary breakfast setup to better accommodate travelers on tight schedules.
Cleanliness of the property has also garnered mixed feedback. Many guests found the rooms and common areas, including the pool, to be clean and pleasant. Nevertheless, issues with dirty carpets, unpleasant smells and occasional lack of maintenance were also reported.
The staff at Sonesta Select Newark Christiana Mall consistently receives high praise, cited for their exceptional service, friendliness and attentiveness. Specific staff members were frequently mentioned for going above and beyond to ensure a comfortable and enjoyable stay for guests.
The indoor pool, while appreciated for its size and clean atmosphere, faced some availability issues due to restrictions and maintenance. Nonetheless, it remains a valued amenity when accessible.
Families find the hotel highly accommodating with spacious rooms and helpful staff who cater to specific needs, ensuring a pleasant experience for those traveling with children or individuals with mobility issues. The comfortable and well-maintained beds are another highlight, often praised for providing a restful night’s sleep.
Overall, Sonesta Select Newark Christiana Mall offers a well-rounded and positive experience with its excellent location, friendly and attentive staff, spacious and clean accommodations, though it does have some areas for improvement particularly regarding breakfast options and consistent cleanliness.
Dog Friendly Hotel
This hotel has a $75 pet fee per stay. There are no size or breed restrictions. Up to 2 pets per room. A pet welcome letter, treats at the front desk, a cozy pet bed, water/food bowl and a waterproof feeding mat for your guest room or suite are provided.
Hotel with Swimming Pool
This hotel is a great choice for guests who value having a pool. It also earns consistently high ratings.
Heated Pool Indoor Pool
Hotel with Parking
This hotel has free self-parking. It also features an indoor pool and fitness center.
3-Star Hotel
The hotel offers an indoor pool, a gym, and free WiFi. It is also pet-friendly and provides free parking.
Hotel with Indoor Pool
An indoor pool is available at this hotel, offering a place for guests to swim and relax.
Hotel with Heated Pool
This hotel offers a heated pool for guests looking to relax and unwind. The heated pool provides a comfortable and enjoyable swimming experience.
Hotel near Golf Courses
Hotel for Honeymoon
Family Friendly Hotel
Business Hotel
Accessible Hotel
Hotel with Gym
Guest Reviews
Sonesta Select Newark Christiana Mall boasts a prime location that guests consistently appreciate. It is conveniently situated near the Christiana Mall, providing easy access to a variety of stores, restaurants and bars. This makes it an excellent choice for both short stays and those needing proximity to local amenities. The hotel is also close to the university, several medical facilities and major highways, making it a convenient stop for travelers on road trips.
The property itself receives high marks for cleanliness and comfort with spacious rooms that are well-maintained. Guests frequently compliment the friendly and polite staff, underscoring a pleasant and welcoming environment. Security is also a highlight with visitors noting that they felt safe during their stay. Overall, Sonesta Select Newark Christiana Mall offers a well-rounded experience with a superb location and excellent service.
The breakfast experience at the Sonesta Select Newark Christiana Mall seems to be a mixed bag according to guest reviews. Many travelers were disappointed to find that breakfast was not included, despite prior advertisements suggesting otherwise. There were several mentions of the breakfast being late, understaffed or even unavailable during their stay. Some guests felt the breakfast options were too expensive with specific complaints about overpriced items like breakfast sandwiches.
However, there were positive notes on the breakfast as well. Some guests found the onsite breakfast and coffee to be great and appreciated the courtesy of the friendly and accommodating front desk staff. Nevertheless, many emphasized the need for a complimentary continental breakfast option and suggested better timeliness for those traveling for work or sports events to enhance the overall breakfast experience.
The rooms at Sonesta Select Newark Christiana Mall have received favorable feedback from guests, who frequently highlight their spaciousness, comfort and cleanliness. Many guests were pleased with the size of the rooms, especially the suites and king suite rooms which feature a living area and balcony, creating a more homelike atmosphere. Cleanliness is a recurring theme with several guests noting that both the rooms and the hotel are well-maintained and updated. Comfort is paramount with many reviews praising the comfortable beds and attractive room decor. The presence of well-equipped amenities like a little bar and mobility-friendly options adds to the overall positive experience. A few guests mentioned minor issues such as dusty air conditioning and small room sizes, but these did not overshadow the general satisfaction with the accommodations. The combination of good room value, modern amenities and ample space makes Sonesta Select an appealing choice for travelers.
The Sonesta Select Newark Christiana Mall receives consistent praise for its comfortable beds. Guests frequently describe the beds as very comfortable, soft and even cozy, contributing to a good night's sleep. Many express high satisfaction with the bed quality, often highlighting it as a standout feature of their stay. While a few guests mentioned the beds being a bit hard or unmade upon arrival, the majority of the reviews emphasize the comfort and cleanliness of the beds. Overall, the hotel appears to prioritize providing a restful experience for its guests through its well-regarded bedding.
The cleanliness of the Sonesta Select Newark Christiana Mall has received mixed feedback from its guests. Many reviews highlight positive aspects such as clean and comfortable accommodations with several guests mentioning that the rooms were nice in size and that the hotel, including the pools and surroundings, was well-maintained. The welcoming lobby, friendly and accommodating staff and overall pleasant atmosphere have left a good impression on many visitors.
However, not all reviews were entirely favorable. Some guests reported issues with cleanliness, noting dirty and stained carpets throughout the facility, unpleasant smells in the hallways and bathrooms that were not up to standard. Instances of filthy rooms, unclean bathrooms and lack of maintenance were also mentioned. Although some travelers appreciated the cleanliness and amenities, others pointed out inconsistencies with specific complaints involving areas needing improvement, such as broken appliances and visible dirt in certain spaces.
Despite mixed reviews, the hotel's clean amenities and capable staff have been recognized by many, though there are areas where improvements in cleanliness are necessary to ensure a consistently positive guest experience.
The staff at Sonesta Select Newark Christiana Mall consistently receives high praise for their friendliness and helpfulness. Guests repeatedly highlight the exceptional service provided by everyone from the management and general staff to the front desk and housekeeping. Specific staff members, such as April and Donna, are noted for their outstanding contributions to making stays enjoyable. The general manager's flexibility in accommodating guests adds to the overall positive experience.
Guests find the staff incredibly friendly, polite and attentive, making them feel welcome and valued. Whether it's providing extra pillows and blankets or ensuring peak service on specific floors, the attentiveness of the staff is well-appreciated. The concierge also stands out for their attentiveness and kindness, enhancing the overall guest experience.
Many guests comment on the peaceful location, the comfortable and spacious rooms and the excellent ambiance of the hotel, all complemented by the superb staff. The thorough and efficient service of the employees ensures that the needs and preferences of guests are met promptly and satisfactorily, contributing to an overwhelmingly positive experience at the hotel.
The indoor pool at Sonesta Select Newark Christiana Mall is generally well-regarded for its inviting atmosphere and adequate size. Several reviews highlight that it is nice, warm and provides plenty of towels for guests. Some guests enjoyed how clean and quiet the pool area was, contributing to a relaxing experience. However, there were recurring issues with the pool's availability; multiple reviews mentioned closures due to reasons ranging from COVID-19 restrictions to private parties and maintenance issues. The absence of a lifeguard and occasional reports of the pool being unheated or unclean also emerged in the feedback. Despite these setbacks, many guests still appreciated the pool as a valuable amenity when it was accessible.
Sonesta Select Newark Christiana Mall stands out as a family-friendly hotel that provides spacious accommodations and excellent service. Families traveling with children will appreciate the generously sized rooms, especially the 2 queen bed rooms and 2 bedroom, 2 bath units which offer ample space for comfort and convenience.
Housekeeping staff are noted for being accommodating and cordial, ensuring that even special needs, such as those of children with autism, are thoughtfully met. The hotel's location proves to be ideal for various family activities, from attending local events like the Delaware marathon to the convenience of nearby amenities.
The staff, particularly during the night, are very friendly and create a welcoming atmosphere, contributing to a sense of safety for the families staying there. For individuals with mobility issues, the hotel's setup is effectively designed to minimize strain, making it a considerate choice for those with specific health concerns.
Overall, Sonesta Select Newark Christiana Mall offers a supportive environment for families with attentive service and necessary accommodations to cater to diverse needs, ensuring a comfortable and pleasant stay.
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Location
The property itself receives high marks for cleanliness and comfort with spacious rooms that are well-maintained. Guests frequently compliment the friendly and polite staff, underscoring a pleasant and welcoming environment. Security is also a highlight with visitors noting that they felt safe during their stay. Overall, Sonesta Select Newark Christiana Mall offers a well-rounded experience with a superb location and excellent service.
Breakfast
However, there were positive notes on the breakfast as well. Some guests found the onsite breakfast and coffee to be great and appreciated the courtesy of the friendly and accommodating front desk staff. Nevertheless, many emphasized the need for a complimentary continental breakfast option and suggested better timeliness for those traveling for work or sports events to enhance the overall breakfast experience.
Rooms
Beds
Cleanliness
However, not all reviews were entirely favorable. Some guests reported issues with cleanliness, noting dirty and stained carpets throughout the facility, unpleasant smells in the hallways and bathrooms that were not up to standard. Instances of filthy rooms, unclean bathrooms and lack of maintenance were also mentioned. Although some travelers appreciated the cleanliness and amenities, others pointed out inconsistencies with specific complaints involving areas needing improvement, such as broken appliances and visible dirt in certain spaces.
Despite mixed reviews, the hotel's clean amenities and capable staff have been recognized by many, though there are areas where improvements in cleanliness are necessary to ensure a consistently positive guest experience.
Staff
Guests find the staff incredibly friendly, polite and attentive, making them feel welcome and valued. Whether it's providing extra pillows and blankets or ensuring peak service on specific floors, the attentiveness of the staff is well-appreciated. The concierge also stands out for their attentiveness and kindness, enhancing the overall guest experience.
Many guests comment on the peaceful location, the comfortable and spacious rooms and the excellent ambiance of the hotel, all complemented by the superb staff. The thorough and efficient service of the employees ensures that the needs and preferences of guests are met promptly and satisfactorily, contributing to an overwhelmingly positive experience at the hotel.
Pool
Family
Housekeeping staff are noted for being accommodating and cordial, ensuring that even special needs, such as those of children with autism, are thoughtfully met. The hotel's location proves to be ideal for various family activities, from attending local events like the Delaware marathon to the convenience of nearby amenities.
The staff, particularly during the night, are very friendly and create a welcoming atmosphere, contributing to a sense of safety for the families staying there. For individuals with mobility issues, the hotel's setup is effectively designed to minimize strain, making it a considerate choice for those with specific health concerns.
Overall, Sonesta Select Newark Christiana Mall offers a supportive environment for families with attentive service and necessary accommodations to cater to diverse needs, ensuring a comfortable and pleasant stay.
Yes, Sonesta Select Newark Christiana Mall has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Sonesta Select Newark Christiana Mall.
Yes, Sonesta Select Newark Christiana Mall welcomes dogs.
Yes, parking facilities are available at Sonesta Select Newark Christiana Mall.
Yes, Sonesta Select Newark Christiana Mall has a gym.
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