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Whitewater Hotel & Spa

Newby Bridge , Lakeland Village (Show on Map)

8.1

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Whitewater Hotel & Spa is a great option for those looking for a relaxing getaway in a beautiful location. Guests loved the idyllic riverside position and the convenience of the location with easy access to the ferry services to Bowness and Ambleside, as well as the pool and gym. The breakfast was described as excellent, faultless and fantastic with a great variety and choice of well-cooked and well-presented food. The dinner offers good vegetarian/vegan choices, tasty food and a fancy restaurant that is worth the money. The rooms are spacious, tidy and extremely clean, although some furnishings are worn and outdated. The staff were described as friendly and welcoming, although a few guests did report negative experiences with certain staff members. The spa and pool were a plus for many guests with some calling the facilities fabulous and others simply describing them as nice or great. The hotel is family-friendly with plenty of space for everyone to enjoy, although dining options can be challenging for families. The beds received mixed reviews with some guests finding them very comfortable and others finding them uncomfortable and worn down. Overall, the hotel's stunning location, rustic atmosphere and quality of food and service were widely praised.
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Hotel with Spa

The Cascades Health Spa & Fitness Club at the Whitewater Hotel is a luxurious destination for relaxation and rejuvenation. Nestled in the breathtaking Lake District countryside, the spa offers a range of glamourous ELEMIS beauty treatments, as well as a luxury thermal suite with an outdoor jacuzzi, steam room, sauna, and feature shower. Guests can also soak in the stunning outdoor hot tub while taking in the scenic views of the River Leven. The spa also features a Turkish Haman with exotic aromas, massaging pedicure chairs, and a variety of massage and facial treatments using the highly trained hands of ELEMIS therapists. For an ancient and revitalizing experience, the spa offers a Rasul steam room where guests can apply muds to their skin and steam in the aromatic atmosphere. After the treatment, guests can enjoy a refreshing shower under the stars.

Family Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

Heated Pool Indoor Pool

Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

Hotel with Tennis Courts

Hotel with Indoor Pool

Hotel with Heated Pool

Room Types

Standard Single Room This spacious room offers free Wi-Fi, a TV, desk, and tea and coffee making facilities. The en suite bathroom has a hairdryer and complimentary toiletries.

Standard Family Room An en suite bathroom and tea/coffee making facilities are featured in this room, which can also be used for a group of friends as well as families.

Standard Twin Room This room offers free Wi-Fi, a TV, desk, and tea and coffee making facilities. The en suite bathroom has a hairdryer and complimentary toiletries.

Executive Double Room This light and spacious room overlooking the river offers free Wi-Fi, a flat-screen satellite TV, a work space, a large sitting area and tea and coffee making facilities. The en suite bathroom has a hairdryer and complimentary Elemis toiletries.

Family Room with Private Bathroom Featuring free toiletries, this family room includes a private bathroom with a bath, a shower and a hairdryer. The family room features a wardrobe, an electric kettle, a carpeted floor, heating and a flat-screen TV with cable channels. The unit has 3 beds.

Superior Family Room Providing free toiletries, this family room includes a private bathroom with a bath, a shower and a hairdryer. The family room provides a flat-screen TV with cable channels, a wardrobe, an electric kettle, a carpeted floor as well as river views. The unit offers 2 beds.

Double Room Featuring free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room features a wardrobe, an electric kettle, a carpeted floor, heating and a flat-screen TV with cable channels. The unit has 1 bed.

Double Room Offering free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room offers a wardrobe, an electric kettle, a carpeted floor, heating and a flat-screen TV with cable channels. The unit offers 1 bed.

About Whitewater Hotel & Spa

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Guest Reviews

8.1

Very Good

Location

The Whitewater Hotel & Spa is located in a beautiful spot perfect for exploring Windermere and the surrounding area. Guests loved the views from their rooms and the idyllic riverside position. Many commented on the convenience of the location with easy access to the ferry services to Bowness and Ambleside, as well as the pool and gym. The staff were described as friendly and the food was good. Some guests recommended upgrading to a riverview room to fully appreciate the fabulous location. While some found the hotel dated, the location was universally praised as both convenient and relaxing. Additionally, there is ample car parking available for guests.

Breakfast

Guests who stayed at the Whitewater Hotel & Spa have raved about their breakfast experience at the hotel. The breakfast was described as excellent, faultless and fantastic with a great variety and choice of well-cooked and well-presented food. Most guests enjoyed the lovely pancakes, ample breakfast and a wide choice of cereals, fruits, juice, toast and cooked items. The breakfast staff and servers were great, although some guests reported a late dining time, loud rock music, or the absence of spoons for cereal or fruit. Nevertheless, the majority of guests loved the breakfast and even wished they stayed for dinner. The quality of the food and service was top-notch with efficient, welcoming and responsive serving staff. Families with children also appreciated the options available for them. However, a few guests found the breakfast terrible, below average, or small. Despite some shortcomings, the breakfast at Whitewater Hotel & Spa seems to have left a positive impression on guests, who kept describing it as excellent, great, wonderful and tasty.

Dinner

The dinner at Whitewater Hotel & Spa offers good vegetarian/vegan choices, tasty food and a fancy restaurant that is worth the money. Guest reviews describe the evening meals as ‘fabulous’ and ‘exceptional’. However, some guests experienced waiting over an hour for dinner, limited menu options and expensive prices. Pre-ordering meals upon arrival was required. The lack of breakfast selection for children and no bar food except soup and sandwiches were other negative remarks. The dining room service was described as slow, but the food itself was great. The dining experience was described as clean, comfortable and elegant. Overall, it is noted that the dinner can be expensive and 1980’s in style, but generally delicious.

Rooms

The Whitewater Hotel & Spa has a mixture of room reviews, ranging from clean and spacious to a bit run down and dated. Guests enjoy the good size bedrooms with comfortable beds and some even offer lovely river views. While some rooms are a little tired, the majority are clean and cosy, perfect for a weekend getaway. Some reviews mention that certain fixtures and furnishings may be old-fashioned or outdated, but still, the surroundings are nice. Although some rooms needed modernising, guests noted the large and spacious family rooms. Some negative reviews addressed the need for air conditioning, more power sockets and a mini-fridge in the room. Other complaints included outdated decor, paper-thin walls and uncomfy beds. Despite their issues, guests appreciated the clean and tidy bathrooms with some complimenting the size. Nonetheless, some guests were disappointed with the age of their rooms, cobwebs and dusty floors or even curious insects. On the whole, the hotel could benefit from modernisation, but it still has spacious, clean and comfortable rooms, perfect for a weekend retreat.

Beds

The beds at Whitewater Hotel & Spa received mixed reviews from guests. While some guests found the beds to be very comfortable and huge, others found the mattresses to be uncomfortable and worn down. One guest expressed that the double beds were quite small. However, guests largely appreciated the spacious en-suites that came with very comfortable beds. Many guests also complimented the fluffy towels and the comfortable pillows provided by the hotel. Some guests had trouble sleeping due to the hard pillows or squeaky beds. A few guests felt that the room decor was dated and the beds were uncomfortable, while one guest felt that the mattress of the single bed in their family room should be thrown away. Overall, while the hotel received some negative feedback about the beds, many guests still enjoyed comfortable sleeping experiences.

Cleanliness

Whitewater Hotel & Spa offers a comfortable and clean stay for guests. Although the hotel and fittings are a bit dated and some furnishings are worn, the rooms are spacious, tidy and extremely clean. Guests have noted the use of Elemis products in the bathroom and clean sheets. However, some rooms were poorly maintained with dusty carpets, cobwebs and even a dirty mattress. Common areas such as the pool and bathroom were kept clean, but there were occasional coffee stains on the walls. Overall, the staff was helpful and attentive in ensuring a nice and clean stay.

Staff

Guest reviews of the Whitewater Hotel & Spa praised the friendly and welcoming staff, especially at reception and during breakfast service. Many reviewers noted the helpful and professional attitude of most staff members with some going above and beyond to make guests feel special. However, a few guests did report negative experiences with certain staff members, particularly in the pool and restaurant areas. Despite this, it is clear that the majority of guests found the staff to be exceptional and accommodating. The hotel's stunning location, rustic atmosphere and quality of food and service were also widely praised.

Spa

The Whitewater Hotel & Spa is a must-visit for those looking for the perfect location and spa facilities for a relaxing stay. The Jacuzzi is a real highlight and guests are encouraged to take full advantage of the spa facilities, which include access to the spa pool and sauna. While the spa facilities were unfortunately not available due to maintenance during some visits, guests enjoyed their access to the spa when it was open. Some guests found the spa basic with only one changing cubicle, while others praised the spa for its dated but reasonable facilities and very friendly staff. Overall, the hotel's location on the river and lovely spa made for a lovely relaxing stay, although it may be best to pre-book the spa a week in advance to ensure availability. The spa and pool were a plus for many guests with some calling the facilities fabulous and others simply describing them as nice or great. The hotel and spa were also consistently noted for their cleanliness, making the overall experience exceptional for many visitors.

Pool

The Whitewater Hotel & Spa boasts a fantastic location with guests enjoying access to an excellent spa and a refreshing pool. The pool is a great size and easy to get to with many guests raving about the clean facilities and great access to the gym. The pool is heated, making it a comfortable swim, but some guests have noted that it can be a little chilly. Families appreciate the pool with many younger guests enjoying a splash in the water. Overall, guests are thrilled with the leisure facilities, highlighting the sauna, steam room and jacuzzi as a major plus. If you're looking for a relaxing getaway with rejuvenating options, make sure to check out the Whitewater Hotel & Spa!

Family

The Whitewater Hotel & Spa is a great family-friendly option with plenty of space for everyone to enjoy. Guest rooms are spacious and comfortable, perfect for families with young children or teenagers. However, dining options can be challenging for families as the mealtimes are a bit late for small children and the restaurant is expensive with no children's menu. Breakfast has plenty of options for families, but there is a lack of selection for children. Additionally, there is no bar food, aside from sandwiches and soup, so families may need to travel a bit to find more affordable meal options. Despite the dining challenges, the hotel does provide a welcoming family room and plenty of outdoor activities to keep everyone entertained and enjoying the fresh air.

Yes, Whitewater Hotel & Spa has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

Yes, a spa is available at Whitewater Hotel & Spa.

No, Whitewater Hotel & Spa doesn't allow dogs.

Yes, parking facilities are available at Whitewater Hotel & Spa.

Yes, Whitewater Hotel & Spa has a gym.

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