Holiday Inn Express & Suites Chicago North Shore - Niles by IHG
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Summary of reviewsHoliday Inn Express & Suites Chicago North Shore - Niles by IHG, offers guests a convenient and comfortable stay that consistently receives positive reviews. The hotel's location is highly praised for its proximity to Downtown Chicago, O'Hare International Airport and an array of restaurants, cafes and stores in a clean, quiet and safe neighborhood. Ample parking and easy access to various destinations enhance the convenience for travelers, whether for business or leisure.
The breakfast at the hotel earns favorable reviews for its variety and quality, featuring options like pancakes, eggs, bacon, hot oats and cheese-filled eggs. Despite occasional mentions of the need for more timely replenishment, guests generally find the breakfast to be delicious, satisfying and a pleasant start to the day.
Rooms are noted for their cleanliness, spaciousness and modernity with exceptionally comfortable beds frequently highlighted. Although there are minor issues such as insufficient carpet cleaning or occasional maintenance needs, the overall feedback underscores the reliability of the accommodations for a restful stay.
Staff at the hotel receive high marks for their friendliness and helpfulness, contributing to a welcoming atmosphere. Special mentions of standout employees reflect the team's dedication to providing exceptional customer service.
The gym is well-maintained and properly equipped, meeting guests' fitness needs and features additional amenities like an indoor pool. While the pool has mixed reviews with some notes on cleanliness and size, it remains a valued feature for its convenience and general upkeep.
Parking is ample, free and well-regarded for its convenience and safety, including amenities like an EV charger. The family-friendly environment is enhanced by the hotel's proximity to the police station and suitable amenities for family gatherings.
Overall, the Holiday Inn Express & Suites Chicago North Shore - Niles excels in providing a clean, comfortable and convenient stay, making it a reliable choice for travelers visiting the Chicago area.
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The breakfast at the hotel earns favorable reviews for its variety and quality, featuring options like pancakes, eggs, bacon, hot oats and cheese-filled eggs. Despite occasional mentions of the need for more timely replenishment, guests generally find the breakfast to be delicious, satisfying and a pleasant start to the day.
Rooms are noted for their cleanliness, spaciousness and modernity with exceptionally comfortable beds frequently highlighted. Although there are minor issues such as insufficient carpet cleaning or occasional maintenance needs, the overall feedback underscores the reliability of the accommodations for a restful stay.
Staff at the hotel receive high marks for their friendliness and helpfulness, contributing to a welcoming atmosphere. Special mentions of standout employees reflect the team's dedication to providing exceptional customer service.
The gym is well-maintained and properly equipped, meeting guests' fitness needs and features additional amenities like an indoor pool. While the pool has mixed reviews with some notes on cleanliness and size, it remains a valued feature for its convenience and general upkeep.
Parking is ample, free and well-regarded for its convenience and safety, including amenities like an EV charger. The family-friendly environment is enhanced by the hotel's proximity to the police station and suitable amenities for family gatherings.
Overall, the Holiday Inn Express & Suites Chicago North Shore - Niles excels in providing a clean, comfortable and convenient stay, making it a reliable choice for travelers visiting the Chicago area.
Hotel near Golf Courses
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
3-Star Hotel
Hotel with Indoor Pool
Hotel with Heated Pool
Guest Reviews
Holiday Inn Express & Suites Chicago North Shore - Niles offers a prime location for travelers. Situated at a busy intersection, the hotel is conveniently positioned not far from the city and about a 20-30 minute drive from Downtown Chicago. This location provides easy access to O'Hare International Airport and makes it straightforward to reach various destinations without much traffic.
Guests appreciate the hotel's proximity to several restaurants, cafes and stores, reflecting a vibrant and accessible neighborhood. The area is also noted for being clean, quiet and safe with a police station nearby enhancing the sense of security.
Whether staying for business or leisure, the hotel's location proves to be beneficial, being close to work locations, customer places and event venues. It's also well-connected for those looking to explore the city's attractions without being in the hustle and bustle of downtown.
With ample parking, a clean environment and friendly staff, the hotel stands out as a great base for both convenience and comfort.
Holiday Inn Express & Suites Chicago North Shore - Niles by IHG, provides a noteworthy breakfast experience that consistently receives positive comments from guests. The breakfast is described as good for this category of hotel with many guests highlighting its variety and quality. Options include pancakes, hot oats, cereal, eggs, bacon, yogurt and hot meals like cheese-filled eggs and waffles, ensuring a diverse selection that caters to different tastes.
Many found the breakfast very good with particular praise for its variety and the fact that it frequently exceeded expectations. The breakfast items are also kept clean and well-organized, contributing to an overall pleasant dining experience. The hot breakfast is notable with appealing options such as bacon and ready-to-eat meals.
While the breakfast generally receives high marks, some guests noted areas for improvement. A few mentioned that the food could run out or become cold if not replenished timely and some desired more variety. Nevertheless, the overall feedback about the breakfast remains favorable with terms like delicious, satisfying and phenomenal frequently mentioned.
Additionally, the breakfast area is maintained clean with attentive staff ensuring a pleasant dining environment. Despite a few mentions of a small dining area, the overall sentiment is that breakfast at this Holiday Inn Express & Suites is a positive and enjoyable start to the day.
Holiday Inn Express & Suites Chicago North Shore - Niles by IHG, consistently delivers clean, spacious and comfortable accommodations. Guests repeatedly praise the cleanliness and comfort of the rooms, describing them as large, well-kept and quiet. The bathrooms also receive high marks for their spaciousness and cleanliness. The beds are a standout feature, frequently mentioned as extremely comfortable, ensuring a good night's sleep. The facility itself is noted to be nice with updated amenities and a welcoming atmosphere. A notable point is the hotel's good location, providing convenience for travelers. However, a few comments suggest some minor issues, such as inadequately vacuumed carpets and occasional maintenance needs, but overall, the positive remarks significantly outweigh these concerns. This hotel seems to be a reliable choice for those seeking a comfortable stay in the Chicago area.
Holiday Inn Express & Suites Chicago North Shore - Niles has garnered a strong reputation for its beds, frequently praised for their comfort. Guests consistently note how comfortable the beds are with phrases like "comfy," "super comfortable," and "delightful" cropping up frequently. The bedding quality also receives commendations, described as soft, clean and plush. Although there are occasional mentions of discomfort, the overwhelming sentiment leans toward satisfaction with the bed experience. Complementing the cozy beds, pillows are described as great, extra plush and billowy, contributing to restful nights. Overall, the hotel offers a reliably pleasant sleep experience, making it a solid choice for travelers prioritizing a good night’s rest.
At the Holiday Inn Express & Suites Chicago North Shore - Niles, cleanliness is consistently highlighted by guests as a standout feature of their stay. Visitors frequently mention the overall cleanliness of both the rooms and common areas, describing the property as very clean, well-maintained, modern and even impeccably clean. Guests find the spacious rooms to be not only clean but also comfortable and quiet, contributing to a pleasant experience. The recent renovation and free parking add to the convenience and appeal of the hotel.
The staff at the hotel receive numerous commendations for their friendliness and helpfulness, enhancing the overall positive impression of the property. The breakfast offered at the hotel is described as good with a lot of variety, rounding out a satisfying visit. The hotel's location also earns praise with guests appreciating the safe and convenient area.
Although there are occasional minor issues such as a dirty carpet or an unstocked bathroom, these do not significantly detract from the overall high standard of cleanliness and guest satisfaction reported.
Overall, the Holiday Inn Express & Suites Chicago North Shore - Niles is highly regarded for its cleanliness, comfortable and spacious rooms, friendly staff and good breakfast offerings, making it a reliable choice for visitors to the area.
The staff at Holiday Inn Express & Suites Chicago North Shore - Niles by IHG, consistently receives high praise from guests. Comments repeatedly highlight the friendliness and helpful nature of the team with many guests emphasizing how staff members, especially at the reception and front desk, contribute to a welcoming atmosphere. Numerous reviews mention the staff’s outstanding service, describing them as extremely friendly, accommodating and efficient. Special mentions of certain employees, like Jeremy, underscore the exceptional customer service provided. A couple of isolated incidents indicate room for improvement, yet overall, the prevailing sentiment is one of appreciation for the excellent attention and service-oriented approach of the hotel's personnel.
The gym at the Holiday Inn Express & Suites Chicago North Shore - Niles stands out for its cleanliness, appropriate size and well-maintained equipment. Guests appreciate the good hours and a comfortable fitness area that provides everything needed for effective training. The inclusion of thoughtful amenities like an indoor pool and varied breakfast options further enhances the overall experience. While there is a small suggestion for new gym mats, the fitness center remains a valued feature for those who enjoy staying active during their stay.
Holiday Inn Express & Suites Chicago North Shore - Niles features an indoor pool that garners mixed reviews from guests. Many guests praise the pool for being nice, clean and well-maintained with several highlighting the working heating system and pleasant experiences their families had using it. The pool area is appreciated for its cleanliness and the overall positive ambiance it offers, making it a valued amenity for exercise and leisure.
However, some reviewers note that the pool can sometimes appear dirty or cloudy with occasional issues like dirty towels being left around. A few guests were disappointed with limited pool hours and mentioned the water being colder than expected. Size also seems to be a point of contention with many describing the pool as small, though still functional and heated.
Overall, while the pool area has room for improvement, particularly with cleanliness and maintenance, it remains a popular feature among guests for its convenience and general upkeep.
Guests at the Holiday Inn Express & Suites Chicago North Shore - Niles by IHG, generally had positive experiences with the parking facilities. The parking was ample and free, making the process straightforward and hassle-free. Visitors noted the convenience and safety of the parking lot with plenty of space available and even an EV charger on hand for electric vehicles. Although some guests mentioned having to park in the back without direct access, overall, the parking arrangement was well-received, adding to the ease of their stay in this well-located and safe area.
Holiday Inn Express & Suites Chicago North Shore - Niles by IHG, is well-regarded for its family-friendly environment. Its proximity to a police station provides an added sense of security for guests. The hotel’s amenities, such as the availability of a conference room, make it a great choice for family gatherings. Guests consistently praise the breakfast offerings, particularly highlighting the warm cinnamon rolls and overall suitability for a family of four. The location itself is noted for being good for family activities and accommodating family needs, although the provision of towels could be more generous.
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Location
Guests appreciate the hotel's proximity to several restaurants, cafes and stores, reflecting a vibrant and accessible neighborhood. The area is also noted for being clean, quiet and safe with a police station nearby enhancing the sense of security.
Whether staying for business or leisure, the hotel's location proves to be beneficial, being close to work locations, customer places and event venues. It's also well-connected for those looking to explore the city's attractions without being in the hustle and bustle of downtown.
With ample parking, a clean environment and friendly staff, the hotel stands out as a great base for both convenience and comfort.
Breakfast
Many found the breakfast very good with particular praise for its variety and the fact that it frequently exceeded expectations. The breakfast items are also kept clean and well-organized, contributing to an overall pleasant dining experience. The hot breakfast is notable with appealing options such as bacon and ready-to-eat meals.
While the breakfast generally receives high marks, some guests noted areas for improvement. A few mentioned that the food could run out or become cold if not replenished timely and some desired more variety. Nevertheless, the overall feedback about the breakfast remains favorable with terms like delicious, satisfying and phenomenal frequently mentioned.
Additionally, the breakfast area is maintained clean with attentive staff ensuring a pleasant dining environment. Despite a few mentions of a small dining area, the overall sentiment is that breakfast at this Holiday Inn Express & Suites is a positive and enjoyable start to the day.
Rooms
Beds
Cleanliness
The staff at the hotel receive numerous commendations for their friendliness and helpfulness, enhancing the overall positive impression of the property. The breakfast offered at the hotel is described as good with a lot of variety, rounding out a satisfying visit. The hotel's location also earns praise with guests appreciating the safe and convenient area.
Although there are occasional minor issues such as a dirty carpet or an unstocked bathroom, these do not significantly detract from the overall high standard of cleanliness and guest satisfaction reported.
Overall, the Holiday Inn Express & Suites Chicago North Shore - Niles is highly regarded for its cleanliness, comfortable and spacious rooms, friendly staff and good breakfast offerings, making it a reliable choice for visitors to the area.
Staff
Gym
Pool
However, some reviewers note that the pool can sometimes appear dirty or cloudy with occasional issues like dirty towels being left around. A few guests were disappointed with limited pool hours and mentioned the water being colder than expected. Size also seems to be a point of contention with many describing the pool as small, though still functional and heated.
Overall, while the pool area has room for improvement, particularly with cleanliness and maintenance, it remains a popular feature among guests for its convenience and general upkeep.
Parking
Family
Yes, Holiday Inn Express & Suites Chicago North Shore - Niles by IHG has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Holiday Inn Express & Suites Chicago North Shore - Niles by IHG.
Yes, Holiday Inn Express & Suites Chicago North Shore - Niles by IHG welcomes dogs.
Yes, parking facilities are available at Holiday Inn Express & Suites Chicago North Shore - Niles by IHG.
Yes, Holiday Inn Express & Suites Chicago North Shore - Niles by IHG has a gym.
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