GrandStay Hotel & Suites La Crosse garners positive reviews for its excellent location, appealing to both business and leisure travelers. Situated near the river walk and downtown, guests enjoy easy access to attractions, shopping, bars, and eateries, all while appreciating the tranquility of the area. The hotel's proximity to walking and biking trails and its picturesque river views are particularly valued by those who love outdoor activities.
The rooms receive high praise for their spaciousness, cleanliness, and comfort. Guests appreciate the well-maintained suites with full kitchens, which add convenience, especially during extended stays. The thoughtful room design, featuring cozy and comfortable beds, separate sleeping and sitting areas, and added amenities like a jacuzzi, enhances the overall guest experience.
Cleanliness is a highlighted aspect across most reviews, with guests consistently noting the clean environment and friendly service as key positives. The staff at GrandStay Hotel & Suites La Crosse stand out for their exceptional service, characterized by friendliness, kindness, and helpfulness, which greatly contributes to a positive and welcoming atmosphere. The general manager, Tracy, and the reception team earn particular commendations for their attentive and accommodating demeanor.
Breakfast at the hotel offers a decent start to the day with a variety of options, although there are suggestions for better replenishment and management during busy times. The pool area provides some entertainment, but there are mixed reviews due to maintenance issues and temperature concerns. The beds are generally comfortable, although some guests experience inconsistencies in comfort, raising concerns about variability.
Overall, GrandStay Hotel & Suites La Crosse is well-regarded for its location, room quality, cleanliness, and staff service, making it a commendable choice for those visiting La Crosse. Improvements in breakfast service and pool maintenance would further enhance the guest experience.
Comfort Inn Onalaska - La Crosse Area is highly regarded by guests for its excellent location, providing easy access to dining, shopping, and nearby cities, which makes it a prime choice for both convenience and comfort. Visitors appreciate the clean and comfortable accommodations, which offer good value for the price, along with the benefit of a hearty breakfast. The breakfast is lauded for its variety, quality, and friendly ambiance, though some minor improvements are suggested.
The rooms are described as updated, spacious, and cozy, with a satisfying level of cleanliness that contributes to the overall good value. While occasional issues with odors and cleanliness are mentioned, these appear to be exceptions rather than the norm. The hotel's cleanliness extends to its well-maintained facilities, with modern updates that enhance the guest experience. The staff at Comfort Inn receive consistent praise for their exceptional service, with guests recognizing their warm, friendly, and accommodating nature. Individuals like Ashley are specifically commended for their helpfulness.
Comfortable beds add to the positive experiences, although a few guests have noted personal preferences regarding mattress firmness. Overall, the strong commitment to guest comfort and satisfaction by the hotel staff, combined with its ideal location and comfortable amenities, ensures a pleasant stay for travelers at Comfort Inn Onalaska - La Crosse Area.