The Lonsdale Quay Hotel
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Summary of reviewsThe Lonsdale Quay Hotel in North Vancouver garners high praise for its prime location and scenic beauty. Guests appreciate its proximity to the bustling Shipyards district, the SeaBus terminal for quick access to downtown Vancouver and the vibrant Lonsdale Quay Market. The hotel's waterfront location offers picturesque views and a peaceful atmosphere, making it a sought-after destination for travelers. The convenience of large, soundproofed rooms adds to the allure.
Guest experiences with breakfast are mixed with some enjoying the ample and delicious á la carte options and beautiful terrace views, while others criticize the limited variety, high cost and inconsistent service. Despite these drawbacks, the breakfast setting with a vantage point over the city, is appreciated by many.
The rooms are frequently described as spacious, comfortable and clean with stunning views of the water and city. Daily housekeeping ensures well-maintained bedding and towels and the addition of in-room refrigerators and microwaves adds to guest convenience. However, some rooms exhibit dated decor and small bathrooms and there were occasional issues with cleanliness and noise.
Cleanliness overall is positively reviewed with well-maintained rooms and attentive staff contributing to a pleasant stay. Some minor oversights, such as missed spots or unclean bathroom fixtures, were noted, but these do not overshadow the generally high standards.
The staff receives mixed feedback. Many guests describe the team as friendly, accommodating and efficient with specific commendations for certain managers and the housekeeping team. However, some guests encountered less welcoming or unhelpful staff, pointing out inconsistencies in customer service.
Parking at the hotel is convenient due to an on-site underground garage, though the signage and navigation could be improved. Some guests found the parking fees and tight spaces challenging, particularly with ongoing construction and hidden charges.
Finally, the hotel's beds are widely praised for their comfort, contributing to a restful stay. While opinions on mattress firmness vary, the overall sentiment is positive and many guests highlight the beds as a key factor in their enjoyable experience.
Overall, The Lonsdale Quay Hotel stands out for its excellent location, stunning views, comfortable rooms and attentive staff, making it a favorable choice for travelers to North Vancouver.
Categories
Guest experiences with breakfast are mixed with some enjoying the ample and delicious á la carte options and beautiful terrace views, while others criticize the limited variety, high cost and inconsistent service. Despite these drawbacks, the breakfast setting with a vantage point over the city, is appreciated by many.
The rooms are frequently described as spacious, comfortable and clean with stunning views of the water and city. Daily housekeeping ensures well-maintained bedding and towels and the addition of in-room refrigerators and microwaves adds to guest convenience. However, some rooms exhibit dated decor and small bathrooms and there were occasional issues with cleanliness and noise.
Cleanliness overall is positively reviewed with well-maintained rooms and attentive staff contributing to a pleasant stay. Some minor oversights, such as missed spots or unclean bathroom fixtures, were noted, but these do not overshadow the generally high standards.
The staff receives mixed feedback. Many guests describe the team as friendly, accommodating and efficient with specific commendations for certain managers and the housekeeping team. However, some guests encountered less welcoming or unhelpful staff, pointing out inconsistencies in customer service.
Parking at the hotel is convenient due to an on-site underground garage, though the signage and navigation could be improved. Some guests found the parking fees and tight spaces challenging, particularly with ongoing construction and hidden charges.
Finally, the hotel's beds are widely praised for their comfort, contributing to a restful stay. While opinions on mattress firmness vary, the overall sentiment is positive and many guests highlight the beds as a key factor in their enjoyable experience.
Overall, The Lonsdale Quay Hotel stands out for its excellent location, stunning views, comfortable rooms and attentive staff, making it a favorable choice for travelers to North Vancouver.
Hotel near Ski Resorts
Located at Lonsdale Quay in North Vancouver, this hotel provides convenient access to the SeaBus for transportation to downtown Vancouver and the nearby mountains. It's suitable for those wanting to combine city access with ski trips. The hotel offers comfortable rooms and scenic views.
Hotel with Parking
This hotel offers underground overnight parking for guests, with a daily fee. While over height parking is not available on-site, options are available nearby.
4-Star Hotel
This hotel features comfortable rooms and a convenient location near the Lonsdale Quay Market. It offers comfortable accommodations and a range of amenities, ideal for both short and extended stays.
Hotel with Rooms With Jacuzzi / Hot-tub
Luxury Hotel
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Business Hotel
Accessible Hotel
Hotel with Gym
Guest Reviews
Situated in the heart of North Vancouver's vibrant Lonsdale Quay, 'The Lonsdale Quay Hotel' boasts a prime location that guests highly commend. Visitors appreciate its proximity to the bustling Shipyards district, where an array of excellent restaurants and cafés can be found. The hotel is also conveniently adjacent to the SeaBus terminal, offering quick and easy access to downtown Vancouver. Public transit options abound with the main North Vancouver bus station nearby, making it an ideal spot for exploring the city and beyond.
The hotel's enviable waterfront location provides picturesque views and a peaceful atmosphere with many guests noting the beautiful vistas of Vancouver harbor and skyline. Despite being in a lively area, the rooms are praised for their size, comfort and soundproofing, ensuring a restful stay.
In addition to its access to the SeaBus and local amenities, the hotel is perfectly positioned above the vibrant Lonsdale Quay Market, offering an array of shops, dining options and even a skating rink. This makes it an appealing choice for those looking to indulge in local culture and cuisine without straying far from their accommodations.
Overall, guests speak highly of the hotel's location, enjoying its blend of scenic beauty, convenience and lively surroundings. The combination of an excellent location, large comfortable rooms and easy access to transport and local attractions makes 'The Lonsdale Quay Hotel' a sought-after destination for travelers exploring North Vancouver and beyond.
The breakfast experience at The Lonsdale Quay Hotel has garnered mixed reviews from its guests. On the positive side, many guests praised the breakfast for being amazing, ample and excellent with some highlighting the delicious à la carte options and great added value by allowing guests to pick anything on the menu. The outdoor terrace and city views from the restaurant added to the positive experience for some.
However, there were notable criticisms about the breakfast service and variety. Several guests found the breakfast options limited and expensive with some expressing disappointment over the buffet that wasn't up to expectations. Issues such as long wait times for coffee, undercooked food and lack of early breakfast availability were frequent complaints. Furthermore, the quality of the food and service at the hotel restaurant received negative remarks with some guests suggesting alternative local cafes for a better breakfast experience.
Overall, while some guests enjoyed a pleasant breakfast with beautiful views and ample choices, others faced disappointments related to cost, variety and service consistency.
The Lonsdale Quay Hotel in North Vancouver has garnered praise for its spacious, comfortable rooms and excellent location. Guests frequently highlight the outstanding views of the water, shipyard and city, which many say are unbeatable. The convenience of their position near numerous restaurants and shopping options adds to the appeal.
Rooms are generally described as clean and tidy with daily housekeeping ensuring fresh towels and maintained cleanliness. Beds are noted for their comfort, contributing to a restful night's sleep. A few rooms feature a refrigerator and microwave, adding to the convenience for guests.
However, some aspects of the rooms were less well-received. The decor is often mentioned as dated and several reviews pointed out that the bathrooms are small and in need of renovation. Issues with noise and cleanliness in specific cases were also raised with some guests noting dirty marks and unpleasant smells. Despite these drawbacks, the staff earns consistent praise for their accommodating and friendly service.
Overall, while some areas could benefit from an update, the Lonsdale Quay Hotel offers spacious, comfortable rooms with stunning views and a prime location that makes it a worthwhile option for travelers to North Vancouver.
The Lonsdale Quay Hotel receives high marks for its comfortable beds, which many guests have praised as spacious, cozy and fitted with nice sheets. The combination of a great location, friendly staff and comfortable bedding makes for a pleasant stay. Most guests found the beds to be very comfortable with several noting a wonderful sleep experience.
However, opinions on bed firmness varied; while some found the comfort level ideal, others experienced discomfort due to overly soft or firm mattresses leading to body aches or sore backs. Despite these occasional issues, the general consensus is that the beds significantly contribute to the hotel's overall charm, complemented by its scenic views and inviting rooms.
The Lonsdale Quay Hotel generally receives positive feedback regarding its cleanliness. Many guests have praised the rooms for being very clean and spacious, highlighting that the bedding and towels are well-maintained. The overall presentation of the rooms has been described as neat, tidy and comfortable, contributing to a pleasant stay. Additionally, the staff has been commended for their friendliness and attention to cleaning duties.
However, some guests have noted areas for improvement, such as occasional overlooked spots like hair in the shower drain and dust on surfaces. There were also mentions of dirty socks left behind and some unclean bathroom fixtures. The carpets in the hallways were pointed out as needing more attention due to staining and odors.
Despite these occasional drawbacks, the majority of guests found the hotel rooms clean and enjoyed the comfortable and spacious accommodations. The hotel’s great location in a historical area, combined with these positive aspects, makes it a generally favorable option for travelers.
The Lonsdale Quay Hotel boasts a location that's hard to beat with close proximity to numerous restaurants, shopping outlets and vibrant outdoor entertainment. When it comes to the staff, guest experiences seem mixed. On a positive note, many guests found the staff to be extremely friendly, accommodating and efficient. The housekeeping and front desk teams were frequently praised for their politeness and service-minded attitudes, making efforts to accommodate early check-ins and other requests. The night shift manager and a manager named Nikhil received particular commendations for their friendliness and helpfulness.
Several guests highlighted how incredible and lovely some of the staff members were, often describing them as professional, courteous and providing excellent customer service. The reception staff were noted to be specifically accommodating and helpful in many instances.
However, not all feedback was glowing. Some encounters were less positive with a number of guests finding the front desk staff to be not very welcoming or friendly and in some cases, even rude or unhelpful. A recurring issue involved staff members appearing unhappy, businesslike or not very knowledgeable about specific concerns or directions. Despite a few negative experiences, the overall sentiment suggests that many guests had a pleasant and positive interaction with the staff during their stay at The Lonsdale Quay Hotel.
The parking situation at The Lonsdale Quay Hotel has received varied feedback from guests. On the positive side, parking is available directly on-site and costs around $28 to $35 per day, which some guests found to be reasonable. The parking is in an underground garage, which adds a level of convenience in terms of on-site availability.
However, many guests faced challenges finding the correct parking garage and navigating their way to the hotel lobby. Signage and instructions for parking could be improved to make the process more straightforward. The parking lot itself is described as small and sometimes hard to find and some guests noted that it can be particularly tight due to ongoing construction.
There are reports of hidden and additional fees and parking was not included in the room price, which some found disappointing. For larger vehicles, like trucks, the underground parking was not accommodating. Overall, while the availability of on-site parking is a plus, the execution left several guests frustrated.
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Location
The hotel's enviable waterfront location provides picturesque views and a peaceful atmosphere with many guests noting the beautiful vistas of Vancouver harbor and skyline. Despite being in a lively area, the rooms are praised for their size, comfort and soundproofing, ensuring a restful stay.
In addition to its access to the SeaBus and local amenities, the hotel is perfectly positioned above the vibrant Lonsdale Quay Market, offering an array of shops, dining options and even a skating rink. This makes it an appealing choice for those looking to indulge in local culture and cuisine without straying far from their accommodations.
Overall, guests speak highly of the hotel's location, enjoying its blend of scenic beauty, convenience and lively surroundings. The combination of an excellent location, large comfortable rooms and easy access to transport and local attractions makes 'The Lonsdale Quay Hotel' a sought-after destination for travelers exploring North Vancouver and beyond.
Breakfast
However, there were notable criticisms about the breakfast service and variety. Several guests found the breakfast options limited and expensive with some expressing disappointment over the buffet that wasn't up to expectations. Issues such as long wait times for coffee, undercooked food and lack of early breakfast availability were frequent complaints. Furthermore, the quality of the food and service at the hotel restaurant received negative remarks with some guests suggesting alternative local cafes for a better breakfast experience.
Overall, while some guests enjoyed a pleasant breakfast with beautiful views and ample choices, others faced disappointments related to cost, variety and service consistency.
Rooms
Rooms are generally described as clean and tidy with daily housekeeping ensuring fresh towels and maintained cleanliness. Beds are noted for their comfort, contributing to a restful night's sleep. A few rooms feature a refrigerator and microwave, adding to the convenience for guests.
However, some aspects of the rooms were less well-received. The decor is often mentioned as dated and several reviews pointed out that the bathrooms are small and in need of renovation. Issues with noise and cleanliness in specific cases were also raised with some guests noting dirty marks and unpleasant smells. Despite these drawbacks, the staff earns consistent praise for their accommodating and friendly service.
Overall, while some areas could benefit from an update, the Lonsdale Quay Hotel offers spacious, comfortable rooms with stunning views and a prime location that makes it a worthwhile option for travelers to North Vancouver.
Beds
However, opinions on bed firmness varied; while some found the comfort level ideal, others experienced discomfort due to overly soft or firm mattresses leading to body aches or sore backs. Despite these occasional issues, the general consensus is that the beds significantly contribute to the hotel's overall charm, complemented by its scenic views and inviting rooms.
Cleanliness
However, some guests have noted areas for improvement, such as occasional overlooked spots like hair in the shower drain and dust on surfaces. There were also mentions of dirty socks left behind and some unclean bathroom fixtures. The carpets in the hallways were pointed out as needing more attention due to staining and odors.
Despite these occasional drawbacks, the majority of guests found the hotel rooms clean and enjoyed the comfortable and spacious accommodations. The hotel’s great location in a historical area, combined with these positive aspects, makes it a generally favorable option for travelers.
Staff
Several guests highlighted how incredible and lovely some of the staff members were, often describing them as professional, courteous and providing excellent customer service. The reception staff were noted to be specifically accommodating and helpful in many instances.
However, not all feedback was glowing. Some encounters were less positive with a number of guests finding the front desk staff to be not very welcoming or friendly and in some cases, even rude or unhelpful. A recurring issue involved staff members appearing unhappy, businesslike or not very knowledgeable about specific concerns or directions. Despite a few negative experiences, the overall sentiment suggests that many guests had a pleasant and positive interaction with the staff during their stay at The Lonsdale Quay Hotel.
Parking
However, many guests faced challenges finding the correct parking garage and navigating their way to the hotel lobby. Signage and instructions for parking could be improved to make the process more straightforward. The parking lot itself is described as small and sometimes hard to find and some guests noted that it can be particularly tight due to ongoing construction.
There are reports of hidden and additional fees and parking was not included in the room price, which some found disappointing. For larger vehicles, like trucks, the underground parking was not accommodating. Overall, while the availability of on-site parking is a plus, the execution left several guests frustrated.
No, The Lonsdale Quay Hotel doesn't have any pool.
No, a spa isn't available at The Lonsdale Quay Hotel.
Yes, The Lonsdale Quay Hotel welcomes dogs.
Yes, parking facilities are available at The Lonsdale Quay Hotel.
Yes, The Lonsdale Quay Hotel has a gym.
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