Norwich, 10 Arlington Lane, Newmarket Road52.619297,1.280068(Show on Map)
8.6
Very Good
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Checkin - Checkout dates
1 Room2 Guests
Info
Summary of reviews
The George Hotel, part of the Best Western Signature Collection, consistently lives up to its reputation through an array of positive guest experiences. Centrally located in a serene suburb of Norwich, it strikes a perfect balance between tranquility and accessibility. Guests can conveniently reach Norwich city center on foot within 10 to 20 minutes or via nearby bus routes, making it an excellent base for exploring local attractions, attending events at the University of East Anglia or visiting Norwich Hospital. The clean, safe and scenic environment enriched with nearby amenities like quaint pubs and cozy restaurants enhances the hotel's appeal.
The breakfast at the George Hotel receives wide acclaim for its variety, superb taste and quality. Guests appreciate the generous portions, freshly cooked options and the inclusion of vegetarian and vegan dishes. The friendly and efficient service further complements the delightful morning dining experience. Dinner at the hotel's restaurant is equally well-regarded with terms like "excellent," "delicious," and "outstanding" frequently used to describe the food. The menu is varied and caters to different dietary needs, all set in a pleasant atmosphere with a bistro and bar area that's particularly inviting.
Guest rooms are consistently noted for their cleanliness, modern decor and comfort. Features such as heated floors, large showers and comfortable beds enhance the stay. Although some rooms are reported to be smaller, the general consensus remains positive with an emphasis on the coziness and adequate amenities.
Cleanliness across the property is a standout feature with both rooms and common areas frequently described as spotless. The high standards maintained by the housekeeping staff ensure a welcoming atmosphere for all guests.
The staff at the George Hotel receive numerous commendations for their warmth, friendliness and professionalism. From reception to restaurant personnel, the team consistently goes above and beyond to provide a welcoming and hospitable experience, significantly enhancing the overall guest satisfaction.
While the WiFi situation is mixed with some guests reporting strong and reliable connections and others facing issues, many see improvements on the horizon as the hotel works to address connectivity problems. Parking, although on-site, is sometimes challenging due to limited space, particularly during busy periods. Nevertheless, the availability of free parking is a notable perk for many guests.
Families find the hotel to be a welcoming destination with thoughtful amenities and personalized touches for special occasions, making it a recommended choice for those traveling with children. The comfortable and spacious beds ensure a restful sleep, although a few guests have specific preferences regarding pillow firmness and mattress type.
Despite being a three-star establishment, the George Hotel often exceeds expectations with its cozy, comfortable ambiance, superb food and personable staff. Many guests describe it as a hidden gem, worth revisiting, proving that it offers a delightful and memorable experience beyond its official rating.
Categories
Business
This hotel is listed as a business hotel and offers amenities suitable for business travelers.
Accessible
This hotel is listed among the accessible hotels in Norwich on major booking platforms, indicating general wheelchair accessibility.
3 Star
The George Hotel is within walking distance of Norwich city center's attractions like the Castle and Cathedral. The hotel offers free parking and complimentary WiFi throughout the building, adding value and convenience.
Family
Dog Friendly
Honeymoon
Room Types
Standard Single RoomRooms are 22 square metres.
No pets allowed in this particular room type.
Standard Double RoomThis double room has a flat-screen TV.
No pets allowed in this particular room type.
Standard Twin RoomThis double room features air conditioning.
No pets allowed in this particular room type.
Family Room with Double and Single BedsThis triple room has air conditioning.
No pets allowed in this particular room type.
Family Room with One Double Bed and Bunk Beds - Kitchen/Sitting AreaThis apartment features a flat-screen TV.
Pets allowed in this room type, additional cost of £10.00 per pet, per night.
Superior Single RoomRooms are 22 square metres.
No pets allowed in this particular room type.
Executive Double RoomThis double room features air conditioning.
No pets allowed in this particular room type.
Deluxe Double RoomThis double room has a flat-screen TV and air conditioning.
No pets allowed in this particular room type.
King SuiteThis suite features air conditioning.
No pets allowed in this particular room type.
Double Room - Disability AccessThis double room has air conditioning.
Pets allowed in this room type, additional cost of £10.00 per pet, per night.
Double Room - Pet FriendlyThis bungalow features a flat-screen TV.
Pets allowed in this room type, additional cost of £10.00 per pet, per night.
Guest Reviews
8.6
Very Good
Review Summaries
Location
The George Hotel, part of the Best Western Signature Collection, enjoys a prime location that consistently garners positive comments from guests. This charming hotel, situated in a quiet and leafy suburb of Norwich, offers visitors an ideal balance of tranquility and accessibility. It is conveniently within walking distance of Norwich city center with many guests noting it takes roughly 10 to 20 minutes to reach the heart of the city on foot. For those favoring public transportation, the hotel's proximity to main bus routes ensures easy commutes.
Guests appreciate the quiet surroundings despite the hotel's closeness to major roads and local attractions, highlighting its suitability for both relaxation and exploration. The location also proves advantageous for those visiting family, attending events at the University of East Anglia or exploring the Norwich Hospital area.
The hotel's surroundings are praised for being clean, safe and scenic with plenty of nearby amenities, including quaint pubs, cozy restaurants and shopping areas. On-site parking further enhances its convenience. Overall, the George Hotel offers a superb spot for anyone looking to enjoy Norwich's vibrant city life while retreating to a peaceful, well-situated haven.
Breakfast
The breakfast experience at George Hotel, a Best Western Signature Collection, receives high praise from guests. Many reviewers commend the breakfast as excellent with descriptions of it being delicious, plentiful and offering good variety. Guests highlight the availability of a wide range of choices, including vegetarian and vegan options, as well as items cooked fresh to order such as the full English breakfast. They appreciate the quality of the food and the generous portions served, emphasizing the superb taste and presentation. The service during breakfast is also frequently noted as friendly and efficient, adding to the positive dining experience. However, a few reviews point out minor issues such as limited continental options, slightly overcooked items or an early end to service at 10:10 AM. Overall, the breakfast at George Hotel stands out as a highlight with many guests recommending it and noting it as one of the best they've had.
Dinner
The George Hotel, part of the Best Western Signature Collection, offers a dining experience that consistently garners praise from its guests. The restaurant within the hotel is frequently highlighted for its great food with terms like "excellent," "delicious," "superb," and "outstanding" being commonly used to describe the culinary offerings. The evening meals receive particularly high marks for their quality with guests appreciating the varied menu and the consistently good dinners. Many reviewers also commend the food for being well-priced, providing good value for money.
The bistro and bar area is noted for its pleasant atmosphere, complete with an inviting outside seating area. A wide range of choice on the menu ensures that there's something for every palate with some guests finding the menu particularly unique and appealing. The hotel also accommodates dietary restrictions, ensuring a positive dining experience for all.
Service at the restaurant often gets high commendations for being helpful, friendly and professional. Staff responsiveness to issues and their courteous manner significantly enhance the dining experience. Breakfasts at the hotel don't fall short either, consistently being described as lovely and freshly cooked.
However, the dining experience isn't without its criticisms. A few guests reported slow dinner service and occasional inconsistencies in food quality. Despite some variability, the overall impression from guests is a satisfying culinary experience with many highly recommending the restaurant for both dinner and breakfast.
In summary, dining at the George Hotel's restaurant is generally an enjoyable experience marked by excellent food, a pleasant atmosphere and professional service, although there may be occasional lapses in consistency and speed.
Rooms
George Hotel, part of the Best Western Signature Collection, offers a variety of room experiences that guests generally find comfortable and inviting. Many reviews highlight the rooms as clean, well-decorated and spacious. Guests appreciate the comfortable beds, modern decor and adequate room amenities including toiletries and storage spaces. Refurbished rooms with heated floors and large showers add to the modern charm.
Several rooms are noted for their spaciousness and coziness, featuring stylish decor and ample storage. Staff friendliness and the overall cleanliness of the rooms are consistently praised. Guests frequently find the rooms to be warm, quiet and welcoming with some rooms offering added luxuries such as air conditioning and deluxe bathrooms.
However, some reviews mention smaller room sizes with a few guests feeling cramped. Noise from adjoining rooms or external units is noted occasionally, as is the occasional need for maintenance or upgrades in some areas. Despite these minor issues, the overall sentiment is one of satisfaction with many guests highlighting the comfort and cleanliness as key reasons for their enjoyable stay.
Beds
The beds at George Hotel, BW Signature Collection, receive widespread acclaim for their comfort. Guests frequently described the beds as comfortable with many highlighting them as large and extremely comfy. Several reviews noted the presence of super king-sized beds and the availability of both double and twin room configurations. The bedding quality was praised and rooms were characterized as spacious and nicely decorated.
While most reviews were positive, a few guests mentioned specific concerns, such as the firmness of the pillows, which some found too hard. There were occasional mentions of beds being too firm or saggy and a few guests experienced discomfort due to the type of mattress used. Despite these isolated issues, the majority of guests enjoyed a restful night's sleep, citing the cleanliness and overall comfort of the beds and rooms.
Cleanliness
The George Hotel, BW Signature Collection, consistently garners praise for its exceptional cleanliness. Guests frequently highlight the spotless nature of both the hotel and rooms, often describing them as very clean, tidy and well-maintained. The rooms are noted for being comfortable, modern and elegantly decorated with many reviews specifying that they are cleaned daily and well-stocked with essentials. Housekeeping ensures a fresh and welcoming atmosphere throughout the entire property, contributing to an overall ambiance that is cozy and inviting.
The en-suite bathrooms, while clean, occasionally receive comments for being on the smaller side and some reviews point out minor areas for improvement, such as window frames and certain parts of the bathrooms needing a more thorough clean. Despite these occasional remarks, the hotel's commitment to high standards of cleanliness is evident in the positive feedback.
Additionally, the communal areas, including the reception, bar and restaurant, are also commended for being spotless and nicely decorated. The combination of cleanliness and comfort makes the George Hotel an appealing choice for travelers seeking a well-kept and pleasant stay.
Staff
The experiences shared about the staff at the George Hotel, BW Signature Collection, paint a picture of exceptional hospitality and service. Guests frequently highlight the warmth, friendliness and helpfulness of the staff, mentioning that they are incredibly welcoming and attentive. The team, ranging from receptionists to bar and restaurant staff, is noted for their efficiency and courteous nature, often going above and beyond to ensure a pleasant stay.
The staff's professionalism is consistently praised with many guests remarking on the superb customer service skills displayed throughout their visits. Personal touches, such as assisting with luggage, accommodating special requests and providing detailed local information, have left a positive impression on visitors. Individual staff members, such as Helen at reception and Alistair, the bar and restaurant manager, received specific compliments for their exceptional service and friendliness.
Overall, the staff's ability to create a welcoming and hospitable atmosphere is a standout feature of the George Hotel with many reviews emphasizing that the team’s efforts significantly enhanced their overall experience.
Wi-Fi
The George Hotel, part of the Best Western Signature Collection, offers guests mixed experiences with its WiFi service. Many of the reviews highlight the positive aspects, noting that the WiFi is good with strong and secure signals throughout the property. Some guests were pleased with the fast and reliable connections, making it suitable for general use. Several were content with the coverage, describing it as excellent and mostly problem-free. The heated floors in some rooms were an additional comfort that paired well with the powerful WiFi.
However, there were also a notable number of reviews pointing out issues. Some guests experienced poor or unreliable WiFi, making it difficult to log into virtual meetings or work efficiently. Others found the connection to be patchy with occasional disconnections and slow speeds. There were mentions of ongoing improvements and efforts to fix these issues, suggesting that the hotel is working towards resolving the connectivity problems. Despite these challenges, many guests were still able to use the WiFi effectively for their needs.
Parking
Parking at George Hotel, BW Signature Collection, is a mixed experience for many guests. While there are ample free parking spaces available on site, the car park is often described as small and tight, making it challenging to maneuver larger vehicles. Parking can be particularly difficult to find during busy periods or when events are being held at the hotel, sometimes requiring guests to scour nearby streets for additional spaces.
Several reviewers appreciated the convenience of having parking on site, highlighting that it is a useful amenity close to the city center. For those arriving early, securing a parking spot is relatively simple. The added bonus of free parking was frequently noted as a positive feature, allowing guests to explore the area without the worry of extra costs.
Despite the limited availability and tight spaces, the hotel makes an effort to provide secure parking facilities, including storage for bikes. For guests requiring easier access or disabled parking, these may be less adequately catered for, reflecting the overall limited parking capacity.
In summary, while parking at George Hotel can be tight and at times challenging, the provision of free and convenient on-site spaces generally meets guests' needs with the added perk of a safe and secure environment.
Family
The George Hotel, BW Signature Collection, in Norwich has received numerous positive comments in guest reviews regarding family-friendly amenities and activities for children. Families have found the hotel to be an excellent value and perfect for a family holiday with a welcoming atmosphere that caters to both adults and children. The courtyard is noted as a nice, family-friendly space and families visiting for various occasions such as weddings and birthdays have appreciated the personalized touches. Specifically, the staff has gone above and beyond by providing balloons and notes with complimentary drinks for special occasions like birthdays and anniversaries.
Accommodations for families are thoughtfully designed with separate bedrooms in the garden suites that give parents and children their own spaces. Although some reviews mention that the family rooms are on the smaller side, they generally offer sufficient space for luggage and are described as comfortable. The addition of bunk beds in the children's bedroom has been highlighted, though some guests expected twin beds instead.
Overall, the hotel appears to deliver a pleasant and accommodating experience for families, making it a recommended choice for those traveling to Norwich with children in tow.
3 Star
George Hotel, part of the Best Western Signature Collection, consistently garners positive reviews for its personable and friendly staff, making it feel less like an impersonal chain hotel. Guests have enjoyed the excellent food offerings and describe the hotel as a little gem worth revisiting.
Despite being categorized as a three-star establishment, the reviews suggest a cozier and more comfortable experience than one might expect with some guests even suggesting the hotel feels better than its official rating. The rooms, although mostly reflecting the three-star standard, are commonly mentioned as modern, clean and comfortable, suitable for short stays.
The hotel's decor receives positive nods and the continental buffet adds a nice touch with reasonable prices for food and drinks. While some rooms have minor issues, such as two single beds joined together instead of a proper double bed, the overall experiences seem to exceed typical expectations for this category.
In summary, George Hotel appears to offer a higher level of comfort and service than one might anticipate from a standard three-star rating, making it a solid choice for travelers seeking quality within that bracket.
Business
The George Hotel, BW Signature Collection, comes highly recommended for business travelers. Its location is particularly advantageous with a short walking distance to the train station and easy access to frequent bus routes, making it ideal for quick business trips. The proximity to the UEA campus adds to its convenience.
Guests have praised the hotel for its excellent facilities tailored specifically for business needs. There are quiet rooms available for business calls and several well-prepared meeting rooms to accommodate various professional gatherings, from staff meetings to client dinners. The warm welcome received upon arrival and the staff's readiness to meet guests' expectations further enhance the experience.
High standards are maintained in the hotel's dining options, perfect for both unwinding in the evening and conducting client meetings over lunch or dinner. The WiFi connection has been noted as reliable, an essential feature for any business stay. The hotel also offers a responsive service with staff effectively managing arrangements to ensure a seamless business trip.
Overall, the George Hotel is noted for being good for business travel, providing all the necessary amenities to cater to the needs of professionals on the go.
Accessible
The George Hotel, Best Western Signature Collection, offers a range of accessible features, but there are mixed reviews regarding overall accessibility for guests with disabilities. On the positive side, the hotel provides accessible rooms that meet the needs of guests with disabilities. These rooms come equipped with assistive chairs, adjustable beds and bathrooms with accessible adjustments, ensuring comfort and convenience for those requiring special accommodations.
However, there are areas where the hotel could improve. The absence of a lift can pose a significant challenge for individuals with restricted mobility. Additionally, random steps throughout the property may be problematic for wheelchair users or those with limited mobility. Although the hotel has level access showers in some rooms, an issue was noted with a big step up into the shower, which could be difficult for elderly guests and there was no non-slip shower mat provided.
While the hotel is generally accommodating for wheelchair users and manages special needs well, the overall accessibility could be enhanced.
Dog Friendly
The George Hotel, BW Signature Collection, stands out as a beacon of dog friendliness according to guest reviews. The hotel is celebrated for its very dog friendly atmosphere, accommodating furry friends with ease. Amenities like dog-friendly large rooms and bungalows received high praise, being described as brilliant for dog owners. Guests appreciated the convenience of having dedicated pet friendly rooms and bungalows, especially those with easy access via glass patio doors.
Dining with dogs is also quite feasible here, as the hotel permits dogs in the bar area for both breakfast and dinner, ensuring that pets do not disturb other guests. Although there is a surcharge for bringing pets, the establishment is commended for allowing animals in the rooms, further reinforcing its reputation as a very dog friendly destination. Overall, the George Hotel's facilities and services are well-regarded among pet owners, making it a desirable choice for those traveling with their furry companions.
FAQ
No, George Hotel, BW Signature Collection doesn't have any pool.
No, a spa isn't available at George Hotel, BW Signature Collection.
Yes, George Hotel, BW Signature Collection welcomes dogs.
No, parking facilities aren't available at George Hotel, BW Signature Collection.
No, George Hotel, BW Signature Collection doesn't have a gym.
