5-Star HotelSummary of reviews related to the '5 Star' category'Le Passage Cairo Hotel & Casino' has garnered mixed reviews from its guests, particularly concerning its five-star rating. While many praise the hotel for its cleanliness, friendly staff and luxurious facilities, there seems to be a disparity between expectations and reality regarding its five-star status.
Numerous reviewers commend the hotel for being exceptionally clean with some even suggesting it deserves a six-star rating. Guests highlight the amazing interior and luxurious amenities as a significant positive aspect of their stay. Many express their intentions to visit again, appreciating the overall experience and the quality of the food.
However, a significant portion of reviews points out that the hotel does not meet the typical standards associated with a five-star rating. Guests have criticized the hotel as being outdated and in need of a facelift, describing it more akin to a resort or a three or four-star establishment rather than a five-star property. There are several mentions of poor reception service and slow internet, which detract from the overall experience.
The price of staying at the hotel has also been a point of contention with guests feeling that it does not offer good value for the high rates charged. The breakfast quality has also been described as poor by some, further contributing to the feeling that the hotel is overrated.
Despite these criticisms, there are positive notes regarding specific aspects, like the excellent cleanliness of the rooms and the luxurious feel of certain facilities. In summary, while 'Le Passage Cairo Hotel & Casino' has some features that align with a five-star rating, there are significant areas in need of improvement to consistently meet guests' expectations of such a high standard.
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