The Best Western Plus Ocean View Resort enjoys a prime beachfront location with close proximity to Seaside's attractions, dining and entertainment, making it an ideal base for both relaxation and adventure. Guests laud the comfortable and clean rooms, especially those with breathtaking ocean views, adding to the overall stay experience. Many appreciate the hotel's easy access to the beach and the Promenade, enhancing the convenience of beach activities and scenic walks.
The breakfast offerings receive praise for their quality, particularly the fresh eggs and pancakes, though the absence of a complimentary breakfast surprises some guests. Dinner options at the on-site restaurant and bakery are well-received with the chef's creations earning commendations. Despite this, the limited hours of operation for the café and restaurant prompt guests to explore nearby dining alternatives.
Most guests find the rooms at the resort to be spacious, clean and comfortable, featuring amenities like kitchenettes and cozy beds. However, the rooms' variability in size and occasional outdated furnishings were noted. Cleanliness is generally highlighted with well-kept common areas and rooms, though some inconsistencies like infrequent cleaning services and minor issues with pet hair were mentioned.
The staff is consistently praised for their friendliness and helpfulness with front desk personnel and housekeeping staff receiving particular commendations. These positive interactions greatly enhance the guest experience, making stays more enjoyable.
WiFi receives mixed reviews; while some guests find it fast and reliable, others report slow or unworkable connections, especially in the rooms.
The heated pool and hot tub are popular features, especially on rainy days, adding to the resort's appeal. The pool area, though generally clean and enjoyable, could benefit from better upkeep and occasional temperature adjustments.
Parking is generally found to be convenient with ample spots available, although some guests note the spaces can be narrow and tight. Family-friendly amenities, like the pool and playground, are well-received, making the resort a solid choice for families. Most families enjoy the comfortable stays with well-equipped rooms and a child-friendly environment.
The Best Western Plus Ocean View Resort provides a satisfactory and often memorable stay, balancing its unbeatable location, clean accommodations, friendly staff and relaxing amenities, despite a few areas that could see improvement.
Promenade Inn & Suites Oceanfront is highly praised for its exceptional beachfront location, offering stunning ocean views and convenient proximity to Seaside's shops, restaurants and attractions. The ease of beach access and the ability to walk to local amenities make this hotel a popular choice for travelers seeking to explore the town without needing a car.
The hotel's staff contributes significantly to the guest experience with numerous reviews commending their friendliness, helpfulness and professional service. Notable individuals like Susan, Terrell, Deanna and Shawn receive specific mentions for their outstanding support. Despite occasional reports of inconsistent service, the overall sentiment is positive, highlighting the staff's role in enhancing guests' stays.
Guests also appreciate the family-friendly atmosphere with amenities such as a heated pool, kitchenettes in rooms and various other facilities catering to families. These features, combined with the hotel's prime location, ensure an enjoyable stay for all ages, although some room layouts may not be ideal for every family's needs.
The beachfront dining options, particularly Mo's Restaurant, receive favorable feedback, though there are mixed opinions on the food quality. The absence of breakfast, however, is a significant drawback with many guests expressing disappointment given the room rates.
Rooms at the Promenade Inn & Suites Oceanfront offer great ocean views and additional comforts like kitchenettes and fireplaces. However, maintenance and cleanliness issues are prevalent with reports of dirty carpets, musty smells, outdated furnishings and inadequate housekeeping. The lack of air conditioning and poor soundproofing further impact the overall comfort.
The hotel's spa and pool facilities also face criticism for frequent maintenance issues with many guests finding the amenities closed or unsatisfactory during their stay. The WiFi service is another area requiring improvement, as connectivity is often unreliable and slow.
Parking at the hotel is generally convenient with ample spots, though some guests suggest the need for better lighting and reserved spaces. Despite occasional difficulties, the large parking lot and free options add to the overall convenience for visitors.
In summary, Promenade Inn & Suites Oceanfront stands out for its unbeatable beachfront location, family-friendly amenities and commendable staff. However, significant updates and improvements in maintenance, cleanliness, spa and pool facilities and WiFi service are necessary to fully meet guests' expectations and enhance their stay.
Categories
Beachfront
Gym
Beach
*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 1-3 out of 3 hotels in and around Oceanview