Gurutzeberri
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Summary of reviewsGurutzeberri, nestled in the picturesque Basque countryside, offers a tranquil escape with a fantastic location. Its proximity to key tourist destinations like San Sebastián, Hondarribia and Irun, combined with easy highway access, creates a perfect blend of seclusion and convenience. The serene natural environment, lush greenery and stunning views, comparable to Swiss landscapes, have been highly praised, especially by hiking enthusiasts and those seeking a peaceful retreat. Pet owners find the dog-friendly setting incredibly appealing.
The hotel's breakfast receives generally positive reviews with guests enjoying the hearty, balanced and varied offerings, including standout homemade croissants and real orange juice. Despite some feedback on occasional basic or inconsistent quality, most guests find the breakfast satisfying.
Dining at Gurutzeberri's restaurant is lauded for its high-quality, authentic Basque cuisine. The menu, featuring both homestyle dishes and elaborate options, offers good value for money. Excellent service, a charming atmosphere and a variety of dining options make it a memorable culinary experience.
Guest opinions on the rooms are mixed. While many appreciate the spacious, comfortable rooms with rustic decor and pleasant views, issues like outdated furniture, maintenance problems and lack of air conditioning have been noted. Cleanliness standards also vary with some guests finding their rooms impeccable and others encountering significant hygiene issues.
The staff's friendliness and professionalism stand out with many guests highlighting their positive interactions. Multilingual capabilities add convenience for international travelers. However, occasional reports of unfriendliness suggest inconsistent hospitality experiences.
Gurutzeberri's WiFi service falls short with internet access limited to the lobby and generally reported as slow and weak. The lack of room coverage and poor mobile data connectivity are significant drawbacks.
Parking options are praised for their convenience with ample spaces, both free and private and secure bike storage. While parking can occasionally be limited, the overall provision enhances the hotel's practicality.
Families find Gurutzeberri welcoming with interconnected rooms, a family bar/cafe and efficient check-in/out processes contributing to a pleasant stay. The hotel's charm and consistent quality make it a favored destination for family getaways.
The beds elicit mixed reviews with some guests finding them comfortable, while others report issues with sagging, hard mattresses and noisy frames. The need for bed replacements has been highlighted by some guests.
Gurutzeberri's exceptional dog-friendly policies are a significant draw, allowing pets in rooms and the restaurant and providing beautiful areas for dog walks. The staff's excellent treatment of pets ensures a pleasant experience for both owners and their furry companions.
In summary, Gurutzeberri offers a charming and practical countryside retreat with a mix of relaxation, adventure and familial warmth. While there are areas for improvement, particularly in WiFi, room maintenance and cleanliness, the overall experience is positively regarded by many guests.
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The hotel's breakfast receives generally positive reviews with guests enjoying the hearty, balanced and varied offerings, including standout homemade croissants and real orange juice. Despite some feedback on occasional basic or inconsistent quality, most guests find the breakfast satisfying.
Dining at Gurutzeberri's restaurant is lauded for its high-quality, authentic Basque cuisine. The menu, featuring both homestyle dishes and elaborate options, offers good value for money. Excellent service, a charming atmosphere and a variety of dining options make it a memorable culinary experience.
Guest opinions on the rooms are mixed. While many appreciate the spacious, comfortable rooms with rustic decor and pleasant views, issues like outdated furniture, maintenance problems and lack of air conditioning have been noted. Cleanliness standards also vary with some guests finding their rooms impeccable and others encountering significant hygiene issues.
The staff's friendliness and professionalism stand out with many guests highlighting their positive interactions. Multilingual capabilities add convenience for international travelers. However, occasional reports of unfriendliness suggest inconsistent hospitality experiences.
Gurutzeberri's WiFi service falls short with internet access limited to the lobby and generally reported as slow and weak. The lack of room coverage and poor mobile data connectivity are significant drawbacks.
Parking options are praised for their convenience with ample spaces, both free and private and secure bike storage. While parking can occasionally be limited, the overall provision enhances the hotel's practicality.
Families find Gurutzeberri welcoming with interconnected rooms, a family bar/cafe and efficient check-in/out processes contributing to a pleasant stay. The hotel's charm and consistent quality make it a favored destination for family getaways.
The beds elicit mixed reviews with some guests finding them comfortable, while others report issues with sagging, hard mattresses and noisy frames. The need for bed replacements has been highlighted by some guests.
Gurutzeberri's exceptional dog-friendly policies are a significant draw, allowing pets in rooms and the restaurant and providing beautiful areas for dog walks. The staff's excellent treatment of pets ensures a pleasant experience for both owners and their furry companions.
In summary, Gurutzeberri offers a charming and practical countryside retreat with a mix of relaxation, adventure and familial warmth. While there are areas for improvement, particularly in WiFi, room maintenance and cleanliness, the overall experience is positively regarded by many guests.
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Parking
Cheap Hotel
Guest Reviews
Nestled in the picturesque Basque countryside, 'Gurutzeberri' offers a tranquil escape for visitors looking to explore the region. The hotel's location is consistently praised for its proximity to key tourist destinations such as San Sebastián, Hondarribia and Irun, making it an ideal base for travelers interested in sightseeing. Despite being slightly off the beaten path, the hotel is easily accessible via the highway, providing a perfect blend of seclusion and convenience.
Guests have lauded the hotel’s setting, highlighting the serene, natural environment that surrounds it. The lush greenery and beautiful views enhance the overall experience with some comparing the landscape to the picturesque scenery of Switzerland. Hiking enthusiasts will appreciate the nearby trails, while those simply looking to unwind can enjoy the peacefulness and quiet atmosphere that envelop the property.
The hotel's charming, colonial-style exterior and well-maintained facilities add to its appeal. The immediate surroundings include a small, peaceful village that exudes a relaxing vibe, perfect for leisurely walks and enjoying nature. The location is also praised for being dog-friendly with ample space for pet owners to explore with their furry companions.
With free parking and excellent connectivity to the main roads, 'Gurutzeberri' is not just a scenic spot, but also a practical choice for those on a road trip or needing a convenient stopover near the border. The hotel's positioning on a hill offers stunning daytime views, further enhancing its desirability as a countryside retreat.
In summary, 'Gurutzeberri' combines a fantastic location with beautiful surroundings, making it an excellent choice for travelers seeking both relaxation and adventure in the Basque Country.
Gurutzeberri's breakfast experience has garnered a diverse range of feedback from guests, largely leaning towards the positive. Many visitors commend the hearty, balanced and complete offerings, noting that the breakfast includes a variety of both sweet and savory items. A standout feature frequently mentioned is the homemade croissants, which many found to be delicious, fresh and perfectly complementing a wholesome morning meal.
The breakfast is described as varied and reliable, featuring real orange juice and excellent coffee, providing a satisfactory start to the day. Some reviews emphasize a particularly generous and rich breakfast experience with ample choices, avoiding waste while ensuring quality.
There is, however, a recurring mention of the breakfast being a bit basic or lacking in variety with some guests feeling that the cost does not always match the offerings. A few pointed out that the breakfast room itself is not very inviting and on occasion, the croissants and some items were less appetizing with complaints about cold, untastable croissants and three-day-old pastries.
Overall, while there are areas for improvement, the positive reviews highlight a generally good and satisfying breakfast experience with enough variety to cater to different tastes, making it a decent option compared to external cafés.
Gurutzeberri offers a dining experience that stands out for its high-quality, authentic Basque cuisine. Guests frequently rave about the delicious and wonderfully prepared meals available at the hotel's restaurant. The menu is highly praised, featuring both homestyle dishes and more elaborate options like game meat. Many visitors mentioned the good value for money, even with some noting portion sizes and inclusive wine in their meal costs. While there are mentions of the restaurant being a bit pricey, most reviewers find the food and service to be well worth it.
The staff's warmth and excellent service enhance the dining atmosphere, contributing to a memorable experience. The setting of the restaurant, complete with real tablecloths and napkins, adds to the overall charm and authenticity, making it a delightful spot for dinner. Diners can expect a wide variety of options, including an a la carte selection, daily menus and even a hunter's menu. There's also a bar offering simple yet satisfying tapas that's especially appreciated by families arriving after a long drive.
Overall, Gurutzeberri's restaurant is well-regarded for its excellent cuisine, reasonable pricing for the quality offered and the attentive service provided by the staff. It's a convenient and commendable option for those staying at the hotel.
Gurutzeberri is a hotel that receives mixed reviews regarding its rooms. Many visitors find the rooms to be spacious, comfortable and charming with rustic decor. Guests appreciate the large bathrooms and pleasant decoration, adding to the overall coziness of the accommodations. Some rooms offer picturesque views of the Pyrenees or come with balconies or terraces, enhancing the stay with beautiful natural surroundings.
However, the hotel shows its age with dated and old-fashioned furniture that could use some updating. Maintenance issues are common, including faulty plumbing, poor soundproofing and a lack of air conditioning, which can be particularly uncomfortable during warmer months. Some rooms also suffer from cleanliness problems with reports of dirt, mold and even insects found in bathrooms and showers.
Despite these downsides, the beds are often described as comfortable and the hotel's location offers a serene environment, ideal for a quiet stay. Guests enjoy the homemade croissants served at breakfast and the presence of private parking is an added convenience. The hotel structure itself exudes charm, though the lack of modern amenities like reliable Wi-Fi can be a drawback for some visitors.
Overall, Gurutzeberri presents a blend of comfort and rustic appeal, tempered by the need for some renovations and improved cleanliness standards.
The bed situation at Gurutzeberri appears to elicit diverse opinions from guests. While many found the beds and mattresses to be comfortable and satisfying, noting aspects such as super comfortable beds and clean sheets, a considerable number of reviews paint a different picture. Words like uncomfortable, hard and sagging repeatedly surface, highlighting issues such as old, creaky beds and pillows that are either too soft or too hard. Guests also mentioned problems with sagging mattresses and bed frames making noise. Some beds were described as being in such poor condition that they should be replaced with references to their age and condition suggesting they might be decades old. Soundproofing issues in the rooms add to the discomfort for some visitors, impacting overall sleep quality. Thus, while there are positive remarks about bedding comfort, the critical feedback presents a more consistent theme of dissatisfaction with the outdated and uncomfortable nature of the beds.
Reviews for Gurutzeberri highlight a stark contrast in cleanliness experiences. Some guests have praised the hotel for its spacious and clean rooms, clean bedding and well-maintained facilities, which include secure bike storage. Several reviews mention impeccable cleanliness, super clean areas and a friendly staff that maintains a tidy environment.
However, a significant number of reviews indicate serious issues related to cleanliness, particularly concerning the bathrooms and bedrooms. Complaints include ancient and rusted fixtures, filthy toilets, stained sheets, smelly reception, dusty rooms and cobwebs. Comments on the state of the bathroom indicate showers filled with mold, hair on towels and leftover grime on sinks. Many noted that the hotel requires better and more thorough cleaning services as current hygiene standards leave much to be desired.
Overall, while some found their stay to be clean and comfortable, many others encountered unsatisfactory hygiene and cleanliness issues that detracted from their experience. It appears that consistency in maintaining cleanliness is a major concern for potential visitors.
At Gurutzeberri, the staff's friendliness and professionalism stood out in many reviews with guests frequently highlighting their positive interactions. The service was consistently described as attentive, excellent and exceptional with staff members going out of their way to assist and accommodate guests. The multilingual capabilities of the staff, speaking English, Spanish and some French, added a layer of convenience for international travelers. A warm and welcoming atmosphere was often noted with commendable mentions of the kind and helpful nature of the breakfast and reception staff.
However, the feedback was mixed, as some guests reported experiences of rudeness or a lack of friendliness, citing instances where staff appeared unwelcoming or indifferent. Inconsistent hospitality experiences were highlighted, ranging from very welcoming hosts to those who were perceived as grumpy or unkind. Despite these occasional negative experiences, the overall sentiment leaned towards positive with many guests appreciating the polite, cheerful and responsive service they received, making their stay pleasant and memorable.
Gurutzeberri, while boasting commendable amenities and charm, seems to fall short when it comes to providing reliable WiFi. The WiFi service is predominantly available in common areas, specifically the lobby and is often reported as slow and weak even there. Rooms lack WiFi coverage entirely with guests unable to connect at all. This gap in WiFi availability can be a significant drawback, especially for those needing internet access for work or communication. Additionally, mobile and data coverage is nearly non-existent within the hotel premises, leaving many guests completely offline. Improvements in these areas would significantly enhance the convenience and comfort of staying at Gurutzeberri.
Gurutzeberri offers a variety of parking options that make it a convenient choice for travelers. The hotel provides ample parking spaces, both free and private, ensuring guests can easily secure a spot for their vehicles during their stay. The parking options include an open space behind the hotel, large and spacious areas and covered parking, which is particularly perfect for motorcycles.
The parking is described as easy to access with several spots available right next to the hotel. This convenience allows for quick and effortless parking upon arrival. Additionally, the hotel has secure storage for bicycles, which is a bonus for cycling enthusiasts.
It's worth noting that while parking is generally plentiful, it can be limiting at times and the car park has been noted to be full on occasion. Additionally, the parking lot can be a bit tricky for trailers and there's a slight need to inquire inside the hotel to locate the exact parking area.
Overall, the availability of parking at Gurutzeberri—ranging from private and free options to a spacious layout—enhances the overall practicality of the hotel for weekend getaways and short stays.
Gurutzeberri has established itself as a welcoming destination for families with multiple positive reviews highlighting its family-friendly atmosphere and practical amenities. Visitors have praised the hotel for providing interconnected rooms, which makes it convenient for families traveling with children. The family bar/cafe adds to the overall warm and inclusive feel of the hotel, making it a great spot for families to relax and enjoy their stay.
Guests have noted the efficient check-in and check-out process and the friendly demeanor of the staff contributes to a pleasant experience. The hotel's design and layout are particularly suited for family stays, ensuring that both parents and children have a comfortable and engaging environment. Despite a few comments regarding the attitude of the owners, the overall sentiment remains favorable, especially for those seeking a value-for-money family getaway. Repeated visits by some families underscore the positive experiences and the hotel's appeal as a recurring holiday destination. Planning another trip for spring 2024, guests clearly appreciate the consistent quality and the genuine family feel of Gurutzeberri.
Gurutzeberri stands out as an exceptionally dog-friendly hotel, warmly welcoming pets with open arms. Recognized for its pet-friendly services and policies, the hotel allows dogs and other pets for an additional fee of 10€ per night. Dogs are permitted in both the rooms and the restaurant, ensuring a comfortable stay for pet owners. Guests appreciate being allowed to dine with their pets in the "comedor", adding to the convenience.
The surrounding area offers beautiful dog walks into the hills behind the hotel, providing a perfect environment for dogs to explore and exercise. The staff is noted for treating pets phenomenally, ensuring a pleasant experience for furry guests as well.
However, it’s important to mention that dogs cannot be left alone in the rooms, requiring owners to account for their pets at all times. Some guests have also encountered early morning disturbances from barking dogs within the hotel, indicating that noise can occasionally be an issue. Yet, the overall consensus is positive with guests valuing the hotel's acceptance and accommodation of pets, making it a suitable option for travelers with dogs.
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Location
Guests have lauded the hotel’s setting, highlighting the serene, natural environment that surrounds it. The lush greenery and beautiful views enhance the overall experience with some comparing the landscape to the picturesque scenery of Switzerland. Hiking enthusiasts will appreciate the nearby trails, while those simply looking to unwind can enjoy the peacefulness and quiet atmosphere that envelop the property.
The hotel's charming, colonial-style exterior and well-maintained facilities add to its appeal. The immediate surroundings include a small, peaceful village that exudes a relaxing vibe, perfect for leisurely walks and enjoying nature. The location is also praised for being dog-friendly with ample space for pet owners to explore with their furry companions.
With free parking and excellent connectivity to the main roads, 'Gurutzeberri' is not just a scenic spot, but also a practical choice for those on a road trip or needing a convenient stopover near the border. The hotel's positioning on a hill offers stunning daytime views, further enhancing its desirability as a countryside retreat.
In summary, 'Gurutzeberri' combines a fantastic location with beautiful surroundings, making it an excellent choice for travelers seeking both relaxation and adventure in the Basque Country.
Breakfast
The breakfast is described as varied and reliable, featuring real orange juice and excellent coffee, providing a satisfactory start to the day. Some reviews emphasize a particularly generous and rich breakfast experience with ample choices, avoiding waste while ensuring quality.
There is, however, a recurring mention of the breakfast being a bit basic or lacking in variety with some guests feeling that the cost does not always match the offerings. A few pointed out that the breakfast room itself is not very inviting and on occasion, the croissants and some items were less appetizing with complaints about cold, untastable croissants and three-day-old pastries.
Overall, while there are areas for improvement, the positive reviews highlight a generally good and satisfying breakfast experience with enough variety to cater to different tastes, making it a decent option compared to external cafés.
Dinner
The staff's warmth and excellent service enhance the dining atmosphere, contributing to a memorable experience. The setting of the restaurant, complete with real tablecloths and napkins, adds to the overall charm and authenticity, making it a delightful spot for dinner. Diners can expect a wide variety of options, including an a la carte selection, daily menus and even a hunter's menu. There's also a bar offering simple yet satisfying tapas that's especially appreciated by families arriving after a long drive.
Overall, Gurutzeberri's restaurant is well-regarded for its excellent cuisine, reasonable pricing for the quality offered and the attentive service provided by the staff. It's a convenient and commendable option for those staying at the hotel.
Rooms
However, the hotel shows its age with dated and old-fashioned furniture that could use some updating. Maintenance issues are common, including faulty plumbing, poor soundproofing and a lack of air conditioning, which can be particularly uncomfortable during warmer months. Some rooms also suffer from cleanliness problems with reports of dirt, mold and even insects found in bathrooms and showers.
Despite these downsides, the beds are often described as comfortable and the hotel's location offers a serene environment, ideal for a quiet stay. Guests enjoy the homemade croissants served at breakfast and the presence of private parking is an added convenience. The hotel structure itself exudes charm, though the lack of modern amenities like reliable Wi-Fi can be a drawback for some visitors.
Overall, Gurutzeberri presents a blend of comfort and rustic appeal, tempered by the need for some renovations and improved cleanliness standards.
Beds
Cleanliness
However, a significant number of reviews indicate serious issues related to cleanliness, particularly concerning the bathrooms and bedrooms. Complaints include ancient and rusted fixtures, filthy toilets, stained sheets, smelly reception, dusty rooms and cobwebs. Comments on the state of the bathroom indicate showers filled with mold, hair on towels and leftover grime on sinks. Many noted that the hotel requires better and more thorough cleaning services as current hygiene standards leave much to be desired.
Overall, while some found their stay to be clean and comfortable, many others encountered unsatisfactory hygiene and cleanliness issues that detracted from their experience. It appears that consistency in maintaining cleanliness is a major concern for potential visitors.
Staff
However, the feedback was mixed, as some guests reported experiences of rudeness or a lack of friendliness, citing instances where staff appeared unwelcoming or indifferent. Inconsistent hospitality experiences were highlighted, ranging from very welcoming hosts to those who were perceived as grumpy or unkind. Despite these occasional negative experiences, the overall sentiment leaned towards positive with many guests appreciating the polite, cheerful and responsive service they received, making their stay pleasant and memorable.
Wi-Fi
Parking
The parking is described as easy to access with several spots available right next to the hotel. This convenience allows for quick and effortless parking upon arrival. Additionally, the hotel has secure storage for bicycles, which is a bonus for cycling enthusiasts.
It's worth noting that while parking is generally plentiful, it can be limiting at times and the car park has been noted to be full on occasion. Additionally, the parking lot can be a bit tricky for trailers and there's a slight need to inquire inside the hotel to locate the exact parking area.
Overall, the availability of parking at Gurutzeberri—ranging from private and free options to a spacious layout—enhances the overall practicality of the hotel for weekend getaways and short stays.
Family
Guests have noted the efficient check-in and check-out process and the friendly demeanor of the staff contributes to a pleasant experience. The hotel's design and layout are particularly suited for family stays, ensuring that both parents and children have a comfortable and engaging environment. Despite a few comments regarding the attitude of the owners, the overall sentiment remains favorable, especially for those seeking a value-for-money family getaway. Repeated visits by some families underscore the positive experiences and the hotel's appeal as a recurring holiday destination. Planning another trip for spring 2024, guests clearly appreciate the consistent quality and the genuine family feel of Gurutzeberri.
Dog Friendly
The surrounding area offers beautiful dog walks into the hills behind the hotel, providing a perfect environment for dogs to explore and exercise. The staff is noted for treating pets phenomenally, ensuring a pleasant experience for furry guests as well.
However, it’s important to mention that dogs cannot be left alone in the rooms, requiring owners to account for their pets at all times. Some guests have also encountered early morning disturbances from barking dogs within the hotel, indicating that noise can occasionally be an issue. Yet, the overall consensus is positive with guests valuing the hotel's acceptance and accommodation of pets, making it a suitable option for travelers with dogs.
No, Gurutzeberri doesn't have any pool.
No, a spa isn't available at Gurutzeberri.
Yes, Gurutzeberri welcomes dogs.
Yes, parking facilities are available at Gurutzeberri.
No, Gurutzeberri doesn't have a gym.
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