Despite some minor issues with breakfast and parking, the majority of guest reviews of 10 KEYS MILANO were overwhelmingly positive. The hotel is located in the Porta Vittoria area of Milan, surrounded by nice bars, cafes and restaurants with the city centre only a short walk or tram ride away. The luxurious and modern rooms are well-decorated and well-maintained with marble floors and bathrooms, comfortable beds and exceptional amenities including a sauna, Turkish steam baths and massages. The hotel is particularly praised for its cleanliness and courteous staff with Eugenio and Antonio receiving particular mention for their exceptional service. Overall, the hotel provides good value for the cost and is a great option for those seeking a high-standard four star hotel in Milan.
Montenapoleone Suites, nestled in the heart of Milan, offers an enviable location close to major attractions like the Milan Cathedral (Duomo) and premier shopping districts such as Via Monte Napoleone. The hotel's central yet peaceful setting allows guests to explore the vibrant city easily with convenient access to public transport, including the San Babila metro station.
The hotel’s rooms are highly praised for their modern, stylish and well-maintained interiors. Guests appreciate the spaciousness, cleanliness and comfort, particularly the large, comfortable beds and luxurious touches like steam showers and hot tubs. The trendy decor and thoughtful design details such as free coffee, soundproof windows and high-quality linens contribute to a pleasant atmosphere. Bathrooms are well-equipped with modern amenities, adding to the overall luxurious experience.
Montenapoleone Suites prides itself on excellent service with staff frequently commended for their friendliness, professionalism and helpfulness. Receptionists like Isabella and Luiza receive notable mentions for their exceptional service, enhancing the guest experience. The cleaning staff also play a significant role in maintaining the hotel’s high standards of cleanliness and comfort.
While the hotel does not provide a traditional on-site breakfast service, guests can enjoy complimentary in-room breakfast items. This basic setup, alongside the proximity to many nearby bakeries, offers convenient alternatives for starting the day. Despite mixed reviews about the WiFi quality, the complimentary service is generally appreciated.
Parking options are available within a short walk from the hotel, though at an additional cost. While some guests mention that valet service would be beneficial, the availability of private and garage parking adds convenience for those driving to the hotel.
The inclusion of jacuzzis or hot tubs in specific rooms is a noteworthy feature, frequently praised for their excellent condition and enhancing the overall luxury feel. The elegant and modern design of the hotel, combined with its strategic location and exceptional service, make Montenapoleone Suites a favored choice for visitors aiming to immerse themselves in the cultural and commercial heart of Milan.
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4 Star
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