The DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown is a great choice for those looking for a convenient location for sightseeing or attending events downtown. While some guests found the rooms to be outdated and unclean, others enjoyed the spaciousness, modern amenities and comfortable bedding. The hotel staff was exceptional with guests noting their friendliness and willingness to go above and beyond. The breakfast options received mixed reviews, but those who opted to pay were generally pleased with their experience at the restaurant. The valet parking was convenient, although some found the fees to be steep. The pool was a highlight for many guests, although there were some cleanliness issues. Overall, while there were some negative reviews, the hotel's convenient location, comfortable beds and exceptional staff made for an enjoyable stay for many guests.
The Courtyard by Marriott Pittsburgh University Center is a practical choice for families who need a place to stay for local events or medical reasons. The accommodating staff is a highlight with some guests appreciating their understanding of their needs and allowing for late check-outs. The location is convenient for those with family nearby or medical appointments at Magee Women's Hospital or Children's Hospital. While some guests reported issues with room amenities, the hotel is ideal for families with appointments or events in the area. However, the pool on the ground floor was cold and dark, which may not be the best for young swimmers. Overall, the Courtyard by Marriott Pittsburgh University Center is a practical and convenient choice for families.
McKnight Hotel in Pittsburgh is well-regarded for its exceptional location, boasting convenient access to major attractions like PPG Arena, Ross Park Mall, Heinz Field and local universities. Positioned just outside of downtown, it offers easy navigation via major highways, making it a budget-friendly option compared to inner-city accommodations. While access routes and nearby dining options could be a challenge for some, many guests still found it to be an ideal base for exploring the city.
The breakfast, however, leaves much to be desired with most guests expressing dissatisfaction with its limited grab-and-go offerings that lacked nutritional value. Enhancing the breakfast selection could significantly improve guest satisfaction.
Room feedback highlights spacious, comfortable accommodations with appealing decor and amenities like fridges and good water pressure in the showers. However, consistent cleanliness and maintenance issues, including mold, peeling wallpaper and malfunctioning amenities, were frequently reported. Despite this, the friendly and helpful staff often worked to resolve these issues promptly.
Cleanliness remains a mixed bag with some guests praising the clean, cozy rooms and maintained common areas, while others reported significant concerns like mold, stained carpets and cigarette smells. These issues suggest a need for improved housekeeping and more rigorous maintenance.
The staff generally receives positive reviews for their friendliness and professionalism, particularly the front desk team who assist in resolving issues and enhancing guest experiences. Yet, some reviews noted unprofessional behavior and slow response times.
The WiFi service posed problems for many guests with frequent reports of slow speeds, inconsistency and complete unavailability. Access might require improvement to satisfy business and leisure travelers.
The hotel gym is well-received, described as spacious, clean and well-equipped, although not all equipment may always be in working condition. Meanwhile, the pool area, although praised for being clean and pleasantly warm by some, often falls short due to frequent closures and maintenance issues like murky water and high chlorine levels.
The beds at McKnight Hotel are largely found to be comfortable with soft pillows contributing to a restful sleep. However, occasional concerns about cleanliness, bed bugs and structural issues of the mattresses were noted.
As a three-star establishment, McKnight Hotel provides good value for money, making it a convenient choice for budget-conscious travelers. Despite ongoing renovations, it stands as a reasonable, affordable option that meets the basic expectations of its rating.
For business travelers, the hotel offers efficient check-in and check-out, a useful business center and reliable basic amenities. Its location near key business venues makes it a suitable choice for professional stays.
Accessibility features are generally commendable with accessible entrances, parking and suitable rooms for wheelchair users. However, navigation within the property might be challenging for those unfamiliar with the area.
Overall, McKnight Hotel balances comfort, affordability and convenience, though it has room for improvement in areas like breakfast offerings, maintenance, cleanliness and WiFi stability to enhance overall guest satisfaction.