Melissa Hotel
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Summary of reviewsMelissa Hotel enjoys widespread acclaim for its prime location, nestled in the heart of Oran's city center. Guests appreciate its convenient proximity to amenities and points of interest, along with its stunning views of the sea and mountains. The hotel's strategic position combined with secure parking makes it an attractive option for travelers seeking ease of access and scenic beauty.
The breakfast at Melissa Hotel is largely praised for its variety, quality, and the delightful setting on the terrace offering panoramic sea views. Guests frequently commend the breakfast as delicious and satisfying, enhanced by excellent service. While most enjoy the morning offerings, improvements could be made in the quality of certain items and room cleanliness to elevate the experience further.
In terms of accommodation, Melissa Hotel offers a mix of experiences. Many guests highlight the spacious, clean, and well-furnished rooms with remarkable views and modern amenities. However, inconsistencies are noted, such as windowless rooms, maintenance issues, and a lack of soundproofing, tempering the overall praise. The dedication to cleanliness is generally commendable, despite occasional lapses that suggest room for improvement in maintaining high hygiene standards.
The staff at Melissa Hotel are frequently lauded for their friendliness, professionalism, and attentiveness, significantly contributing to a welcoming atmosphere. Guests consistently experience exceptional service, noting the staff's willingness to go above and beyond to ensure a pleasant stay.
While the Wi-Fi connectivity presents some challenges, with reports of weak or non-existent coverage in certain areas, guests appreciate the hotel’s efforts to provide internet access. Similarly, the spa facilities, including a hammam, sauna, and gym, add value to the stay, though some equipment might require updating.
The rooftop swimming pool offers breathtaking views, contributing to an overall positive guest experience, although its accessibility and water temperature might require consideration. Despite some critiques regarding the cramped space, the pool is generally seen as a refreshing amenity.
Overall, while Melissa Hotel markets itself as a five-star establishment, guests often perceive it as more fitting of a four-star rating, citing discrepancies in quality and amenities relative to expectations. Nevertheless, the hotel's excellent location, commendable breakfast, friendly staff, and appealing amenities make it a compelling choice for travelers seeking comfort and scenic views in Oran.
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The breakfast at Melissa Hotel is largely praised for its variety, quality, and the delightful setting on the terrace offering panoramic sea views. Guests frequently commend the breakfast as delicious and satisfying, enhanced by excellent service. While most enjoy the morning offerings, improvements could be made in the quality of certain items and room cleanliness to elevate the experience further.
In terms of accommodation, Melissa Hotel offers a mix of experiences. Many guests highlight the spacious, clean, and well-furnished rooms with remarkable views and modern amenities. However, inconsistencies are noted, such as windowless rooms, maintenance issues, and a lack of soundproofing, tempering the overall praise. The dedication to cleanliness is generally commendable, despite occasional lapses that suggest room for improvement in maintaining high hygiene standards.
The staff at Melissa Hotel are frequently lauded for their friendliness, professionalism, and attentiveness, significantly contributing to a welcoming atmosphere. Guests consistently experience exceptional service, noting the staff's willingness to go above and beyond to ensure a pleasant stay.
While the Wi-Fi connectivity presents some challenges, with reports of weak or non-existent coverage in certain areas, guests appreciate the hotel’s efforts to provide internet access. Similarly, the spa facilities, including a hammam, sauna, and gym, add value to the stay, though some equipment might require updating.
The rooftop swimming pool offers breathtaking views, contributing to an overall positive guest experience, although its accessibility and water temperature might require consideration. Despite some critiques regarding the cramped space, the pool is generally seen as a refreshing amenity.
Overall, while Melissa Hotel markets itself as a five-star establishment, guests often perceive it as more fitting of a four-star rating, citing discrepancies in quality and amenities relative to expectations. Nevertheless, the hotel's excellent location, commendable breakfast, friendly staff, and appealing amenities make it a compelling choice for travelers seeking comfort and scenic views in Oran.
Hotel with Spa
This hotel has a spa & wellness center, an indoor pool, and a sauna. It provides a restaurant, a terrace, and services like airport transportation and a 24-hour front desk.
Hotel with Swimming Pool
This 5-star hotel provides both indoor and outdoor swimming pools. Guests can also benefit from comprehensive spa facilities, including a wellness center and sauna.
Indoor Pool
Hotel with Parking
Melissa Hotel provides free private parking. This amenity is highlighted as being popular with guests looking for parking facilities.
Small Hotel
This hotel offers a comfortable and cozy environment for guests. It is known for its friendly service and well-maintained rooms, providing a pleasant stay for those seeking a smaller hotel experience.
Hotel with Indoor Pool
The hotel provides an indoor pool and an outdoor pool, integrated with a spa and wellness center and a sauna, offering diverse options for both relaxation and aquatic activities.
Luxury Hotel
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Romantic Hotel
Hotel with Gym
5-Star Hotel
Guest Reviews
Melissa Hotel boasts an enviable location that consistently wins praise from its guests. Nestled in the heart of Oran's city center, it provides easy access to all amenities and points of interest, making it ideal for those keen on exploring the city on foot. The hotel offers stunning views, with many guests noting its vantage point over both the sea and the majestic mountains. Its proximity to the bustling city center is complemented by the convenience of nearby secure parking, ensuring ease of travel for those with vehicles. Furthermore, the hotel's terrace offers a delightful spot to take in the waterfront vistas. This combination of a prime location, beautiful surroundings, and practical transport links makes Melissa Hotel an excellent choice for travelers seeking both convenience and a touch of scenic beauty during their stay.
Melissa Hotel offers a breakfast experience that is largely well-received by guests, characterized by its generosity and variety. Diners are frequently treated to a buffet that is rich in options, with quality products that ensure a hearty start to the day. The breakfast is often described as delicious and plentiful, leaving many guests satisfied. An added treat is the breathtaking view from the terrace where breakfast is served, offering a panoramic sea vista that enhances the dining experience.
The service on the 11th floor during breakfast is commendable, and guests appreciate having the option to enjoy their meal either indoors or outdoors. Despite these highlights, there are occasional criticisms regarding the quality of some specific items, such as questionable pastries and dry bread, suggesting that certain aspects could be improved. The breakfast room's cleanliness also receives mixed reviews, indicating room for enhancement.
Overall, the morning offerings at Melissa Hotel, combined with the stunning views and service, make breakfast a memorable part of the stay, though there are a few areas that could benefit from attention to ensure a consistently exceptional experience.
Melissa Hotel offers a mixed experience when it comes to its rooms, with guests praising certain aspects while expressing concerns about others. Many reviews highlight the cleanliness and spaciousness of the rooms, which come well-furnished with comfortable bedding. Guests appreciate the superb views available from certain rooms and the well-equipped nature of the suites, which many found very nice with all necessary amenities. On the downside, some rooms suffer from layout and maintenance issues. A number of guests encountered windowless rooms, which left them feeling dark and stifling. Others experienced issues such as broken showerhead fixtures, lack of hot water, and unwanted pests. There are also mentions of rooms that do not match the price point, small sizes that do not meet the expectations of a 5-star rating, and disturbances from a lack of soundproofing. While some rooms provide a fantastic balcony and impressive outlooks, these features are not consistent across all accommodations, leading to varied guest experiences.
Melissa Hotel receives praise for its high standard of cleanliness from a substantial number of guests who describe their stay as pleasant and the rooms as immaculately clean and well-equipped. The hotel is frequently noted for its clean, modern, and well-decorated spaces, creating a warm and welcoming atmosphere. Many reviews highlight the impeccable hygiene standards maintained, underscoring the hotel's commitment to cleanliness. Additionally, the friendly and helpful staff further enhance the experience with their welcoming demeanor and attentive service.
However, some guests point out areas for improvement, mentioning occasional lapses in room cleanliness and hidden fees. Instances of unpleasant odors and inadequate cleaning have been noted, suggesting a need for consistent improvements in maintaining room hygiene. Despite these concerns, the overall sentiment conveys a generally clean establishment that offers a comfortable stay, supported by a dedicated team committed to guest satisfaction.
Visitors to Melissa Hotel consistently highlight the staff's remarkable hospitality and professionalism. The reviews frequently commend the team for being friendly, helpful, and attentive, making guests feel welcomed and comfortable from the moment they arrive. Many noted the exceptional service provided, with staff members going above and beyond to ensure a pleasant stay. The hotel boasts diligent and professional receptionists and accommodating team members who contribute to a positive overall experience. While there are a few mentions of areas needing improvement, the predominant sentiment is one of praise for the staff's courtesy and supportive nature, enhancing the appeal of this well-located hotel and its inviting atmosphere.
Melissa Hotel offers guests a mixed experience when it comes to Wi-Fi connectivity. While the hotel ensures Internet access, guests have noted some challenges in maintaining a reliable connection. The Wi-Fi network's quality varies, with certain areas of the hotel lacking coverage altogether. Some guest rooms reportedly have weak or non-existent Wi-Fi, making it difficult to stay connected. Despite these drawbacks, the hotel strives to provide Internet service, but improvements in network consistency and room-specific availability would enhance the overall guest experience.
Melissa Hotel's spa facilities appear to be a notable aspect of guests' experiences, offering a hammam, sauna, and gym that are mentioned by multiple visitors. The hammam, in particular, is highlighted as great, often leaving a positive impression. Guests appreciate that access to the spa is included in the price of their stay, which adds value. The accessibility of these facilities, including the sauna and gym, enhances the convenience of the guest experience. However, a note of caution is warranted as some reviews indicate that the spa equipment may not meet expected standards, suggesting room for improvement in this area. Despite this, the overall availability and inclusion of such facilities contribute positively to the guests' stay.
Melissa Hotel offers a range of amenities that enhance guest experiences, including a swimming pool, sauna, and a delightful breakfast service. The rooftop area stands out by providing an exceptional view, making it a favored spot among guests. Despite some challenges with pool accessibility, guests appreciate the inclusion of pool access in their accommodation rates. The swimming pool is described as state-of-the-art, although at times, the water may be a bit cold, which could be a factor to consider for guests sensitive to temperature. The hotel exudes comfort and cleanliness, with catering and service consistently receiving positive feedback. While the pool area might feel cramped, the overall offering at Melissa Hotel makes it a compelling option for travelers seeking quality service and breathtaking views.
Melissa Hotel is advertised as a five-star establishment, but guests frequently question this rating based on their experiences. Many visitors express skepticism about this classification, suggesting that the hotel is better suited to a four-star category or even less. These reviews often point out that the hotel's quality does not align with the expectations one might have for a five-star accommodation, including considerations of pricing and service standards. Overall, the sentiment is that Melissa Hotel may not fully meet the upscale criteria usually associated with a five-star designation, indicating room for improvement in matching both service and facilities to its claimed status.
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Location
Breakfast
The service on the 11th floor during breakfast is commendable, and guests appreciate having the option to enjoy their meal either indoors or outdoors. Despite these highlights, there are occasional criticisms regarding the quality of some specific items, such as questionable pastries and dry bread, suggesting that certain aspects could be improved. The breakfast room's cleanliness also receives mixed reviews, indicating room for enhancement.
Overall, the morning offerings at Melissa Hotel, combined with the stunning views and service, make breakfast a memorable part of the stay, though there are a few areas that could benefit from attention to ensure a consistently exceptional experience.
Rooms
Cleanliness
However, some guests point out areas for improvement, mentioning occasional lapses in room cleanliness and hidden fees. Instances of unpleasant odors and inadequate cleaning have been noted, suggesting a need for consistent improvements in maintaining room hygiene. Despite these concerns, the overall sentiment conveys a generally clean establishment that offers a comfortable stay, supported by a dedicated team committed to guest satisfaction.
Staff
Wi-Fi
Spa
Pool
5 Star
Yes, Melissa Hotel has pool(s) that belong to one or more of the following categories: Indoor Pool.
Yes, a spa is available at Melissa Hotel.
No, Melissa Hotel doesn't allow dogs.
Yes, parking facilities are available at Melissa Hotel.
Yes, Melissa Hotel has a gym.
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