Extended Stay America Suites - Orlando - Southpark - Commodity Circle
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Summary of reviewsExtended Stay America Suites - Orlando - Southpark - Commodity Circle benefits significantly from its prime location in Orlando, often praised for its proximity to major attractions like Aquatica, SeaWorld, and Universal Studios. Guests appreciate the convenience of nearby amenities, such as a Walmart and diverse dining options, as well as easy access to public transportation routes that connect them to the mall, airport, and convention center. The hotel's pet-friendly policy adds to its appeal, making it a comfortable and well-situated choice for visitors.
The breakfast offerings, however, leave room for improvement, with many guests finding them minimalistic and not aligned with promotional expectations. The grab-and-go items like granola bars, muffins, and coffee provide convenience, but the lack of variety and designated dining space falls short of what some travelers anticipate.
The spaciousness of the rooms and the presence of natural light are commonly appreciated, along with the comfort of the beds and the practicality of kitchenette facilities. The helpful demeanor of certain staff members also enhances guests' stays; however, there are significant concerns about room cleanliness and maintenance. Reports of dirty carpets, worn-out furniture, and pests like roaches suggest a need for improvement. Similar concerns extend to the bathroom conditions, including mold and outdated fixtures.
Cleanliness issues resonate across the property, from the lobby to hallways and individual rooms, with repeated mentions of unpleasant odors, pest problems, and insufficient upkeep of furniture and fixtures. Guests identify room cleanliness as an area needing urgent attention, with calls for refurbishment and better maintenance standards.
Staff interactions vary, with positive experiences highlighting the friendliness and helpfulness of individuals like front desk employee Toni. Yet, difficulties in reaching staff and instances of less satisfactory management are noted, indicating that while some staff members are committed to guest satisfaction, improvements in customer service could enhance overall experiences.
Despite some favorable reviews of the main beds, inconsistent bedding options such as sofa beds, coupled with lingering cleanliness issues, indicate areas for potential enhancement in providing comfortable accommodations. Overall, while Extended Stay America Suites' location and some amenities attract guests, addressing cleanliness and service challenges remains crucial.
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The breakfast offerings, however, leave room for improvement, with many guests finding them minimalistic and not aligned with promotional expectations. The grab-and-go items like granola bars, muffins, and coffee provide convenience, but the lack of variety and designated dining space falls short of what some travelers anticipate.
The spaciousness of the rooms and the presence of natural light are commonly appreciated, along with the comfort of the beds and the practicality of kitchenette facilities. The helpful demeanor of certain staff members also enhances guests' stays; however, there are significant concerns about room cleanliness and maintenance. Reports of dirty carpets, worn-out furniture, and pests like roaches suggest a need for improvement. Similar concerns extend to the bathroom conditions, including mold and outdated fixtures.
Cleanliness issues resonate across the property, from the lobby to hallways and individual rooms, with repeated mentions of unpleasant odors, pest problems, and insufficient upkeep of furniture and fixtures. Guests identify room cleanliness as an area needing urgent attention, with calls for refurbishment and better maintenance standards.
Staff interactions vary, with positive experiences highlighting the friendliness and helpfulness of individuals like front desk employee Toni. Yet, difficulties in reaching staff and instances of less satisfactory management are noted, indicating that while some staff members are committed to guest satisfaction, improvements in customer service could enhance overall experiences.
Despite some favorable reviews of the main beds, inconsistent bedding options such as sofa beds, coupled with lingering cleanliness issues, indicate areas for potential enhancement in providing comfortable accommodations. Overall, while Extended Stay America Suites' location and some amenities attract guests, addressing cleanliness and service challenges remains crucial.
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Accessible Hotel
Hotel with Gym
Hotel with Outdoor Pool
Guest Reviews
Located in the heart of Orlando, Extended Stay America Suites - Orlando - Southpark - Commodity Circle receives consistent praise for its prime location. Guests appreciate its excellent positioning, noting its proximity to major attractions such as Aquatica, SeaWorld, and Universal Studios. The convenience of having a Walmart and a variety of dining options just across the street is frequently highlighted, making everyday necessities easily accessible. The hotel is also well-connected by public transport, with good bus routes leading to the mall, airport, and convention center. Although the facilities are described as somewhat dated, the location's benefits, including being near chain restaurants, fast food outlets, and other services, outweigh those concerns for many visitors. The ease of reaching various destinations and the pet-friendly policy contribute to its reputation as a well-situated and comfortable choice for travelers.
The breakfast experience at Extended Stay America Suites in Orlando Southpark received mixed feedback from guests. Several reviews pointed out that the advertised breakfast was minimalistic and consisted mainly of grab-and-go items like granola bars, muffins, instant oatmeal, and coffee. Some travelers felt that these offerings fell short of their expectations, especially when compared to the hotel's advertisements. Many guests noted a lack of variety, with basic beverages like juice or tea not provided. It was frequently mentioned that the set-up lacked a designated space for enjoying the meal, contributing to the disappointment. Despite the criticism, there were occasional references to the convenience of having a quick breakfast option available. Ultimately, guests anticipated more substantial offerings, finding the breakfast experience somewhat misleading compared to promotional materials.
The rooms at Extended Stay America Suites in Orlando's Southpark area have a mixed reputation based on guest reviews. On the positive side, many guests appreciated the spaciousness of the rooms and the abundance of natural light. The beds and kitchenette facilities were noted as comfortable and useful, and guests found the staff to be helpful and friendly.
However, there are notable concerns about cleanliness and maintenance. Several guests reported issues with cleanliness, including dirty carpets, old and worn-out furniture, and unpleasant odors. Problems with pests, such as roaches, were mentioned, as well as non-functional appliances like microwaves and air conditioning units. The condition of the bathroom raised alarms with reports of mold, bugs, and outdated fixtures. Guests were also dissatisfied with the condition and comfort of sofa beds and pillows. Overall, while the rooms are praised for their size and some features, significant improvements are needed in cleanliness and maintenance to meet expectations.
When planning a stay at Extended Stay America Suites - Orlando - Southpark - Commodity Circle, guests can expect a mixed experience regarding the bedding arrangements. Many visitors found the standard beds to be comfortable, with several highlighting their usefulness alongside the well-equipped kitchenette. However, for those relying on the sofa bed, the experience seems less positive, with reports of missing bedding and discomfort. There are also scattered mentions of cleanliness issues, which might affect some guests' comfort levels. Overall, while the main beds receive favorable remarks, the additional sleeping options and occasional cleanliness concerns suggest room for improvement.
Extended Stay America Suites in Orlando's Southpark Commodity Circle has faced significant criticism from guests regarding its cleanliness. Many reviews highlight issues across the property, including dated facilities with unpleasant odors permeating from the lobby to individual rooms and hallways. Reports frequently mention pests such as cockroaches, moldy and stained carpets, and unsanitary conditions within bathrooms, with some guests feeling the need to use sandals when showering due to the poor state of the bathtubs. The presence of foul smells, including cigarette smoke and musty odors, is common in guest feedback. Hallways are often seen as neglected, with trash piled up and unsavory odors lingering, while furniture and fixtures like couches and cabinets reportedly suffer from lack of maintenance. Rooms are described as needing improvement, with cleanliness levels consistently falling short of expectations and reports of hair left in drains and dusty surfaces. Overall, reviews portray a property in urgent need of refurbishment and commitment to enhanced cleaning standards.
The staff at Extended Stay America Suites in Orlando - Southpark - Commodity Circle elicited varied impressions from guests. Many remarked on the friendliness and helpfulness of certain staff members, with special praise for front desk employees like Toni who provided solutions and assistance, as well as the morning team that went out of their way to ensure comfort. Guests appreciated the courteous behavior and accommodating nature of some staff, noting interactions as positive highlights of their stay. However, there were frequent mentions of difficulties in reaching front desk personnel, with several reviews citing unfriendly and unhelpful encounters. Instances of poor management and sub-par attention were noted, affecting overall impressions. Despite these challenges, moments of friendly and supportive interactions suggest that the hotel still has staff members committed to enhancing guest experiences.
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Location
Breakfast
Rooms
However, there are notable concerns about cleanliness and maintenance. Several guests reported issues with cleanliness, including dirty carpets, old and worn-out furniture, and unpleasant odors. Problems with pests, such as roaches, were mentioned, as well as non-functional appliances like microwaves and air conditioning units. The condition of the bathroom raised alarms with reports of mold, bugs, and outdated fixtures. Guests were also dissatisfied with the condition and comfort of sofa beds and pillows. Overall, while the rooms are praised for their size and some features, significant improvements are needed in cleanliness and maintenance to meet expectations.
Beds
Cleanliness
Staff
Yes, Extended Stay America Suites - Orlando - Southpark - Commodity Circle has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Extended Stay America Suites - Orlando - Southpark - Commodity Circle.
Yes, Extended Stay America Suites - Orlando - Southpark - Commodity Circle welcomes dogs.
No, parking facilities aren't available at Extended Stay America Suites - Orlando - Southpark - Commodity Circle.
Yes, Extended Stay America Suites - Orlando - Southpark - Commodity Circle has a gym.
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