Spark by Hilton Orlando Universal Boulevard
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsSpark by Hilton Orlando Universal Boulevard is highly regarded for its prime location, offering an ideal base for both leisure and business travelers. The hotel's proximity to major attractions like Universal Studios, Disney parks, Icon Park and SeaWorld, along with easy access to restaurants, shopping outlets and essential amenities, significantly enhances the guest experience. The availability of shuttle services, ample parking and connectivity to major highways further adds to the convenience.
Guests generally appreciate the staff's friendliness, attentiveness and exceptional customer service with specific mentions of housekeepers and reception staff making stays more pleasant. The family-friendly environment, featuring kid-friendly play areas and family package deals, makes it a preferred choice for families visiting Orlando.
The hotel's rooms are highlighted for their comfort, spaciousness and cleanliness, despite occasional maintenance and cleanliness issues such as a musty smell, outdated furniture and noisy air conditioning. The beds receive positive remarks for their comfort, although some mattresses are noted as worn. Clean sheets and blankets enhance this experience.
Free WiFi is another appreciated amenity, although the experience is mixed with some guests reporting weak signals or limited accessibility in certain areas of the hotel. The pool area garners positive reviews for its cleanliness and recent renovation despite occasional maintenance lapses.
Breakfast at the hotel is a notable point for improvement. While some guests find it adequate, many call for a greater variety and better quality, especially the inclusion of hot food items. The gym, though functional for basic workouts, is also suggested to be updated with more equipment and better maintenance.
Overall, Spark by Hilton Orlando Universal Boulevard offers a budget-friendly option with good service and strategic location, despite requiring improvements in some areas like breakfast offerings, gym facilities and overall room maintenance.
Categories
Guests generally appreciate the staff's friendliness, attentiveness and exceptional customer service with specific mentions of housekeepers and reception staff making stays more pleasant. The family-friendly environment, featuring kid-friendly play areas and family package deals, makes it a preferred choice for families visiting Orlando.
The hotel's rooms are highlighted for their comfort, spaciousness and cleanliness, despite occasional maintenance and cleanliness issues such as a musty smell, outdated furniture and noisy air conditioning. The beds receive positive remarks for their comfort, although some mattresses are noted as worn. Clean sheets and blankets enhance this experience.
Free WiFi is another appreciated amenity, although the experience is mixed with some guests reporting weak signals or limited accessibility in certain areas of the hotel. The pool area garners positive reviews for its cleanliness and recent renovation despite occasional maintenance lapses.
Breakfast at the hotel is a notable point for improvement. While some guests find it adequate, many call for a greater variety and better quality, especially the inclusion of hot food items. The gym, though functional for basic workouts, is also suggested to be updated with more equipment and better maintenance.
Overall, Spark by Hilton Orlando Universal Boulevard offers a budget-friendly option with good service and strategic location, despite requiring improvements in some areas like breakfast offerings, gym facilities and overall room maintenance.
Hotel near Golf Courses
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
3-Star Hotel
Hotel with Outdoor Pool
Guest Reviews
Spark by Hilton Orlando Universal Boulevard has received a wealth of positive feedback regarding its strategic location. Guests consistently highlight its proximity to key attractions, including Universal Studios, Disney parks, Icon Park and Sea World. The convenience of being within walking distance of Universal and having easy access to other amusement parks, restaurants and shopping outlets significantly enhances the guest experience.
Another recurring theme is the ease of transportation with many guests appreciating the availability of shuttle services to various parks and other destinations. The hotel's central location allows for quick drives to numerous attractions and essential amenities, such as grocery stores, pharmacies and eateries.
Visitors also commend the hotel's quiet and peaceful environment, despite being close to bustling tourist hotspots, making it an ideal base for both leisure and business trips. Furthermore, the availability of ample parking and the hotel's connectivity with major highways adds to the overall convenience.
Overall, the combination of prime location, supportive transportation options and easy accessibility to major attractions makes Spark by Hilton Orlando Universal Boulevard a highly recommended choice for travelers visiting Orlando.
Guests at 'Spark by Hilton Orlando Universal Boulevard' have a variety of opinions about the hotel's breakfast offerings. While some find the breakfast to be adequate and sufficient, many suggest that there is significant room for improvement in terms of variety and quality. Several guests mention that the breakfast options are limited, often consisting of cold items like bagels, muffins, yogurt and industrial orange juice. There is a noticeable lack of hot food with repeated calls for options such as eggs and sausages. Some visitors also express disappointment that the breakfast menu remained the same every day, leading to a monotonous experience.
Other guests highlight that the breakfast could benefit from including more fresh items like fruits and vegetables, noting that these were often missing or of poor quality. A few reviews mention that the breakfast was better on certain days or during specific times but deteriorated over the course of their stay.
There are also notable complaints about the overall presentation and condition of the breakfast area with some describing it as unappealing or cramped. Additionally, several guests expressed frustration with the grab-and-go breakfast bags provided during the pandemic, which typically contained minimal items such as a muffin, apple, granola bar and water.
In contrast, a small number of reviews do mention enjoying their breakfast, citing it as adequate or noting specific instances where it met their needs. These opinions, however, are overshadowed by the overall consensus that the breakfast options at 'Spark by Hilton Orlando Universal Boulevard' need significant enhancement to meet the expectations of its guests.
The rooms at 'Spark by Hilton Orlando Universal Boulevard' have received mixed feedback from guests. On the positive side, many reviews commend the rooms for being comfortable, spacious and newly renovated. Guests consistently describe the rooms as clean with top-notch linens, noting their suitability for families with large beds and ample space. The hotel's location is also a highlight, providing easy access to Universal and Disney parks and convenient parking facilities.
However, there are significant concerns regarding the overall maintenance and cleanliness of the rooms. Numerous reviews mention a pervasive musty or damp smell in the rooms, along with issues like stained carpets, outdated furniture and malfunctioning appliances. Instances of roaches, fleas and unclean conditions further detract from the overall guest experience. Additionally, rooms are often described as needing an upgrade with some featuring dangerous or broken items, such as exposed electrical outlets and leaking ceilings. The air conditioning units are noted to be noisy and rooms often feel humid and damp.
Despite the spaciousness and comfort of the rooms, the recurring problems with cleanliness and maintenance have left many guests dissatisfied, indicating that while the hotel has potential, significant improvements are needed to enhance the overall guest experience.
When considering the beds at 'Spark by Hilton Orlando Universal Boulevard', guest feedback is notably mixed but leans towards the positive. Many reviewers found the beds to be very comfortable with descriptors such as “comfortable”, “comfy” and “super comfortable” frequently mentioned. Several guests also appreciated the cleanliness and quality of the sheets and blankets, describing them as nice and soft.
However, some detractors noted that the mattresses were old and worn, requiring replacement, which occasionally led to discomfort during the night. Issues with the hardness of the pillows were also raised with some guests hoping for more supportive options. Despite these concerns, the overall sentiment highlights that the beds provide a generally pleasant sleep experience, making them a notable feature for travelers prioritizing rest and relaxation.
Spark by Hilton Orlando Universal Boulevard presents a mixed picture when it comes to cleanliness. On the positive end, many guests have noted that rooms are clean with daily cleaning services ensuring fresh towels and a generally tidy environment. Some guests even described their rooms as spacious, pleasant and comfortable, attributing these positive experiences to the diligent efforts of the cleaning staff.
However, there are significant areas for improvement. Numerous guests reported issues such as dirty carpets, stains and a strong smell of dampness or mold in both rooms and hallways. The air conditioning units also seemed to gather dust and some guests mentioned cockroach sightings and other pests. The bathrooms were highlighted multiple times for needing better attention to cleanliness with moldy curtains and uncleaned surfaces frequently mentioned.
The carpets, in particular, came under heavy criticism for being filthy and smelly, prompting several guests to urge an update. Maintenance issues, such as broken lights and outdated facilities, also detracted from the overall experience.
In summary, while the hotel can boast instances of satisfactory cleanliness, consistent issues with maintenance and thorough cleaning need to be addressed to improve guest satisfaction.
The staff at Spark by Hilton Orlando Universal Boulevard receive overwhelmingly positive feedback from guests, frequently highlighted as one of the hotel's standout features. Visitors appreciate the staff's friendliness, attentiveness and helpful nature with numerous mentions of their welcoming attitudes and excellent customer service. Specific staff members, such as Camila, Jackie, Amanda, Yshan and Jeff, are often praised for their exceptional service and accommodating behavior. The reception team, in particular, is commended for being efficient, courteous and always having a smile on their faces.
Housekeeping staff also receive positive remarks for their attentiveness and daily room cleaning, contributing to guests' overall satisfaction. The breakfast staff, despite a few negative comments, are generally noted for being kind and pleasant. Quick and effective maintenance responses further enhance the guest experience.
However, there are some instances where guests felt the service was lackluster with occasional mentions of unfriendly or unprofessional behavior from the reception and other staff members. Issues with language barriers due to a lack of Spanish-speaking staff and varying levels of customer service were also noted.
Overall, the hotel staff's friendliness and helpfulness significantly contribute to a positive stay at Spark by Hilton Orlando Universal Boulevard, despite a few areas requiring improvement.
When evaluating the WiFi at Spark by Hilton Orlando Universal Boulevard, guest opinions present a mix of experiences. Many guests found the internet speed satisfactory and appreciated the free WiFi provided by the hotel. Several reviewers noted that the WiFi was good, stable and consistent, making it a reliable option for staying connected during their visit. The convenience of free WiFi without any additional charges is frequently highlighted as a positive aspect.
However, some guests encountered issues with the WiFi, citing problems such as weak signals, unstable connections and slow speeds. A few mentioned that the WiFi did not reach their rooms, particularly those on higher floors and at times it was only accessible in the lobby. For others, the internet connection was inconsistent or non-existent, which could be a significant inconvenience for guests needing reliable access.
In conclusion, while the majority of guests experienced decent to good WiFi service, there remain notable concerns about the signal strength and consistency, especially in certain parts of the hotel.
The gym facilities at Spark by Hilton Orlando Universal Boulevard have been a topic of mixed feedback among guests. While some appreciated the presence of a fitness center and described it as a nice little gym that is usable, others pointed out several areas needing improvement. There were mentions of the gym being too small and requiring more equipment with requests for additional hand-held weights and better maintenance. Several guests noted that the gym area needed updates and repairs, specifically mentioning old equipment and a non-functional treadmill. The general consensus is that, although the gym is functional for a basic workout, there is a clear need for more space and modernized equipment to enhance the fitness experience for guests.
Spark by Hilton Orlando Universal Boulevard features a pool area that receives mixed feedback from guests. Many commend the pool as nice, clean and well-maintained with several highlighting its recent renovation, which adds to the facility's fresh feel. Visitors appreciated the availability of daily room service, towels and secure access measures like password-protected parking. The pool area is described as generally well-kept and functional, providing a pleasant environment for guests.
However, some reviews note persistent issues, such as a shortage of poolside furniture and occasional maintenance lapses, including peeling paint on the pool deck. While the pool is acknowledged to be inviting, problems arise with cleanliness at times and some guests reported disruptive behavior, such as smoking and excessive noise. Additionally, a few guests remarked on the pool being non-operational during their stay with occasional remarks about the water being cold or the pool size being too small.
Overall, the pool at Spark by Hilton Orlando Universal Boulevard garners positive remarks for its renovation and cleanliness, although there are areas that could see improvement to enhance the guest experience.
The Spark by Hilton Orlando Universal Boulevard receives positive acclaim for its family-friendly atmosphere and amenities, making it an ideal spot for families visiting the area. Guests frequently highlight the hotel's kid-friendly activity areas, including a small play area and game room, which provide ample space for children to enjoy and stay entertained. The toy availability for children further enhances the family-friendly vibe.
The hotel's comfortable family rooms and the family-oriented staff are appreciated, contributing to an enjoyable stay for larger families. Family packages offering great value are particularly noted, making it an economically friendly choice for young families.
Its proximity to Universal Parks and nearby restaurants adds convenience for families looking to explore the local attractions. Though there have been occasional mentions of noise, particularly from children, this did not significantly detract from the overall positive experiences reported by families. Most reviews underscore the hotel's top-tier family-friendly services and accommodations, making it a preferred choice for families visiting Orlando.
Spark by Hilton Orlando Universal Boulevard, an economical and budget-friendly hotel, offers cost-effective accommodation that is more than adequate for its price. The hotel provides three-star service and three-star value, making it an affordable option for those seeking a budget hotel with good service. It’s located in a nice area that includes a pool, though some outdoor amenities like the bench could benefit from replacement.
However, the hotel’s facilities and services show signs of aging and wear. Guests have noted that the hotel and its maintenance could use significant updates; the rooms, including beds and blankets, are old and not very comfortable and the carpets are dirty. The hotel is in need of renovations with some areas looking more like a hostel.
Additionally, the facilities, such as the elevator, are outdated and in need of improvement. The breakfast offerings are limited to bagged options with no warm meals available. Despite these drawbacks, the hotel maintains a good price-quality ratio for a budget stay, though it might be more comparable to a two-star establishment rather than its listed three-star rating.
Spark by Hilton Orlando Universal Boulevard is a highly recommended option for business travelers due to its strategic location near major business venues. The hotel features essential facilities such as a well-equipped business center and meeting rooms that cater effectively to professional needs. Guests have found it to be a great choice for business trips, offering good business spaces and suitable accommodations.
Visitors specifically praise the friendly and helpful business staff, highlighting their professionalism and reliability in accommodating business travelers' needs. Overall, many guests have confirmed that the hotel is a perfect fit for business stays, appreciating its good price-quality ratio, which offers an affordable option without compromising on essential services and amenities.
Despite some minor concerns, such as unstable business connections and isolated reports of unprofessional elements, the hotel's value and location make it a strong contender for those traveling for work. Additionally, the generally positive service experience with the staff further enhances its suitability for business travel.
The Spark by Hilton Orlando Universal Blvd is highly praised for its accessibility features, making it a suitable choice for guests with disabilities. The hotel offers wheelchair accessible rooms and bathrooms, ensuring comfort and convenience for all guests. It is favorably located close to major attractions, such as Universal Studios, Disney, Icon Park and International Drive, making it easy to access theme parks, restaurants and shopping outlets. The hotel's centered and convenient accessibility allows guests to reach various locations without difficulty. However, it is worth noting that the hotel lacks an elevator and the stairs are described as stiff, which might be a concern for some visitors. Overall, Spark by Hilton Orlando Universal Blvd is recognized as a good option for accessibility, designed with the needs of physically challenged guests in mind.
Location Show Map
Location
Another recurring theme is the ease of transportation with many guests appreciating the availability of shuttle services to various parks and other destinations. The hotel's central location allows for quick drives to numerous attractions and essential amenities, such as grocery stores, pharmacies and eateries.
Visitors also commend the hotel's quiet and peaceful environment, despite being close to bustling tourist hotspots, making it an ideal base for both leisure and business trips. Furthermore, the availability of ample parking and the hotel's connectivity with major highways adds to the overall convenience.
Overall, the combination of prime location, supportive transportation options and easy accessibility to major attractions makes Spark by Hilton Orlando Universal Boulevard a highly recommended choice for travelers visiting Orlando.
Breakfast
Other guests highlight that the breakfast could benefit from including more fresh items like fruits and vegetables, noting that these were often missing or of poor quality. A few reviews mention that the breakfast was better on certain days or during specific times but deteriorated over the course of their stay.
There are also notable complaints about the overall presentation and condition of the breakfast area with some describing it as unappealing or cramped. Additionally, several guests expressed frustration with the grab-and-go breakfast bags provided during the pandemic, which typically contained minimal items such as a muffin, apple, granola bar and water.
In contrast, a small number of reviews do mention enjoying their breakfast, citing it as adequate or noting specific instances where it met their needs. These opinions, however, are overshadowed by the overall consensus that the breakfast options at 'Spark by Hilton Orlando Universal Boulevard' need significant enhancement to meet the expectations of its guests.
Rooms
However, there are significant concerns regarding the overall maintenance and cleanliness of the rooms. Numerous reviews mention a pervasive musty or damp smell in the rooms, along with issues like stained carpets, outdated furniture and malfunctioning appliances. Instances of roaches, fleas and unclean conditions further detract from the overall guest experience. Additionally, rooms are often described as needing an upgrade with some featuring dangerous or broken items, such as exposed electrical outlets and leaking ceilings. The air conditioning units are noted to be noisy and rooms often feel humid and damp.
Despite the spaciousness and comfort of the rooms, the recurring problems with cleanliness and maintenance have left many guests dissatisfied, indicating that while the hotel has potential, significant improvements are needed to enhance the overall guest experience.
Beds
However, some detractors noted that the mattresses were old and worn, requiring replacement, which occasionally led to discomfort during the night. Issues with the hardness of the pillows were also raised with some guests hoping for more supportive options. Despite these concerns, the overall sentiment highlights that the beds provide a generally pleasant sleep experience, making them a notable feature for travelers prioritizing rest and relaxation.
Cleanliness
However, there are significant areas for improvement. Numerous guests reported issues such as dirty carpets, stains and a strong smell of dampness or mold in both rooms and hallways. The air conditioning units also seemed to gather dust and some guests mentioned cockroach sightings and other pests. The bathrooms were highlighted multiple times for needing better attention to cleanliness with moldy curtains and uncleaned surfaces frequently mentioned.
The carpets, in particular, came under heavy criticism for being filthy and smelly, prompting several guests to urge an update. Maintenance issues, such as broken lights and outdated facilities, also detracted from the overall experience.
In summary, while the hotel can boast instances of satisfactory cleanliness, consistent issues with maintenance and thorough cleaning need to be addressed to improve guest satisfaction.
Staff
Housekeeping staff also receive positive remarks for their attentiveness and daily room cleaning, contributing to guests' overall satisfaction. The breakfast staff, despite a few negative comments, are generally noted for being kind and pleasant. Quick and effective maintenance responses further enhance the guest experience.
However, there are some instances where guests felt the service was lackluster with occasional mentions of unfriendly or unprofessional behavior from the reception and other staff members. Issues with language barriers due to a lack of Spanish-speaking staff and varying levels of customer service were also noted.
Overall, the hotel staff's friendliness and helpfulness significantly contribute to a positive stay at Spark by Hilton Orlando Universal Boulevard, despite a few areas requiring improvement.
Wi-Fi
However, some guests encountered issues with the WiFi, citing problems such as weak signals, unstable connections and slow speeds. A few mentioned that the WiFi did not reach their rooms, particularly those on higher floors and at times it was only accessible in the lobby. For others, the internet connection was inconsistent or non-existent, which could be a significant inconvenience for guests needing reliable access.
In conclusion, while the majority of guests experienced decent to good WiFi service, there remain notable concerns about the signal strength and consistency, especially in certain parts of the hotel.
Gym
Pool
However, some reviews note persistent issues, such as a shortage of poolside furniture and occasional maintenance lapses, including peeling paint on the pool deck. While the pool is acknowledged to be inviting, problems arise with cleanliness at times and some guests reported disruptive behavior, such as smoking and excessive noise. Additionally, a few guests remarked on the pool being non-operational during their stay with occasional remarks about the water being cold or the pool size being too small.
Overall, the pool at Spark by Hilton Orlando Universal Boulevard garners positive remarks for its renovation and cleanliness, although there are areas that could see improvement to enhance the guest experience.
Family
The hotel's comfortable family rooms and the family-oriented staff are appreciated, contributing to an enjoyable stay for larger families. Family packages offering great value are particularly noted, making it an economically friendly choice for young families.
Its proximity to Universal Parks and nearby restaurants adds convenience for families looking to explore the local attractions. Though there have been occasional mentions of noise, particularly from children, this did not significantly detract from the overall positive experiences reported by families. Most reviews underscore the hotel's top-tier family-friendly services and accommodations, making it a preferred choice for families visiting Orlando.
3 Star
However, the hotel’s facilities and services show signs of aging and wear. Guests have noted that the hotel and its maintenance could use significant updates; the rooms, including beds and blankets, are old and not very comfortable and the carpets are dirty. The hotel is in need of renovations with some areas looking more like a hostel.
Additionally, the facilities, such as the elevator, are outdated and in need of improvement. The breakfast offerings are limited to bagged options with no warm meals available. Despite these drawbacks, the hotel maintains a good price-quality ratio for a budget stay, though it might be more comparable to a two-star establishment rather than its listed three-star rating.
Business
Visitors specifically praise the friendly and helpful business staff, highlighting their professionalism and reliability in accommodating business travelers' needs. Overall, many guests have confirmed that the hotel is a perfect fit for business stays, appreciating its good price-quality ratio, which offers an affordable option without compromising on essential services and amenities.
Despite some minor concerns, such as unstable business connections and isolated reports of unprofessional elements, the hotel's value and location make it a strong contender for those traveling for work. Additionally, the generally positive service experience with the staff further enhances its suitability for business travel.
Accessible
Yes, Spark by Hilton Orlando Universal Boulevard has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Spark by Hilton Orlando Universal Boulevard.
No, Spark by Hilton Orlando Universal Boulevard doesn't allow dogs.
Yes, parking facilities are available at Spark by Hilton Orlando Universal Boulevard.
Yes, Spark by Hilton Orlando Universal Boulevard has a gym.
Location Show Map
More Options
