Info
Summary of reviewsThe Singulari Hotel & Skyspa at Universal Studios Japan is highly commended for its exceptional location, making it a prime choice for visitors to Universal Studios Japan and nearby attractions. Guests appreciate the hotel's proximity, which is just a short walk to the park and JR Universal City Station. The ease of access to public transportation, local shops and CityWalk's array of dining options makes the hotel a convenient and appealing choice for families and solo travelers alike.
The breakfast at the hotel offers a wide and delicious selection of Japanese and Western dishes. Despite occasional crowding and some guests' perception that the breakfast is pricey, the variety and quality of the food contribute positively to the overall experience. Similarly, while the hotel lacks an on-site restaurant for lunch and dinner, its strategic location near numerous dining venues more than compensates, offering guests an abundant choice of meals without hassle.
Rooms at the Singulari Hotel are frequently praised for their spaciousness and cleanliness. Guests appreciate the modern decor, comfortable amenities and sometimes breathtaking views. Despite some minor complaints about room size for larger families and occasional maintenance issues, the general feedback highlights a comfortable and enjoyable stay.
Cleanliness is another aspect where the hotel generally excels. Visitors often compliment the well-maintained rooms, public areas and the spotless communal bath and sky spa. Nevertheless, there are occasional remarks about specific cleanliness lapses, such as mold in showers and dusty spots, indicating room for improvement.
The staff at the Singulari Hotel receive a blend of positive and mixed reviews. Many guests commend the staff for their friendliness, helpfulness and professionalism, particularly in their handling of luggage and efficient check-in processes. However, some guests note inconsistencies in service quality during peak times and occasional communication barriers.
While the hotel offers free WiFi, its performance can be sporadic. Although some guests experience seamless and stable connections, others report slow speeds and random drops, especially during peak evening hours, suggesting a need for improvement in this area.
Parking facilities are considered convenient yet expensive. Many guests find the parking accessible and appreciate the helpful attendants, but high costs and design issues for larger vehicles detract from the experience.
The Singulari Hotel is highly recommended for families due to its spacious rooms, child-friendly amenities and prime location. While a few logistical challenges and minor comfort issues might arise, families generally find their stays enjoyable and are often eager to return.
In summary, The Singulari Hotel & Skyspa at Universal Studios Japan offers a convenient and comfortable stay, particularly for those visiting Universal Studios. Despite some areas for improvement, the hotel's proximity, room quality, cleanliness and generally positive service make it a well-regarded option for travelers.
Show moreRead review summaries for all categories
Categories