Quintessa Hotel Osaka Bay

Osaka 34.63786300, 135.41689300 , Suminoe-ku Nankokita 1-13-65 (Show on Map)
8.4
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsQuintessa Hotel Osaka Bay receives highly favorable reviews across several important categories, making it a recommended choice for various types of travelers, particularly those attending events at INTEX Osaka or visiting Universal Studios Japan (USJ).

The hotel’s location is frequently praised for its convenience to INTEX Osaka, USJ and the Kaiyukan aquarium. The complimentary shuttle service to USJ is a valued perk. The surrounding area is described as quiet, offering a tranquil retreat from the bustling city center, though it is somewhat isolated with limited dining options nearby and guests may encounter some challenges with navigating to and from the hotel. However, reasonable pricing and the availability of free parking, despite it being off-site and occasionally hard to locate, are appreciated.

Guests consistently commend the breakfast buffet for its wide variety, delicious offerings and high quality, making the morning meal a standout experience. The breakfast experience is further enhanced by a spacious dining area and a welcoming ambiance. Similarly, the limited but quality evening dining options, including an on-site pub and adjacent izakaya, receive positive feedback though an expansion in variety and child-friendly options would be beneficial.

The hotel's rooms are a significant highlight—exceptionally spacious, clean and well-equipped with modern amenities. Both families and individual travelers value the ample space and thoughtful room layouts. The comfort of the beds and the cleanliness of the rooms contribute to a restful and pleasant stay. Additionally, the high level of cleanliness extends throughout the hotel, adding to the overall positive impression.

Staff professionalism and efficiency, particularly at the front desk, are frequently mentioned, underscoring the courteous and helpful nature of the hotel's personnel. While there are occasional reports of less satisfactory interactions, the majority of guest experiences reflect positively on the staff's hospitality.

The provision of free Wi-Fi is yet another appreciated feature with most guests finding it adequately fast for their needs.

For families, the hotel stands out with its spacious accommodations and proximity to key attractions. Practical touches such as kids' packs, separate bath areas and child-friendly meal options ensure a comfortable stay.

Overall, Quintessa Hotel Osaka Bay impresses with its comfortable, clean and spacious accommodations, convenient location relative to major attractions, excellent breakfast options and commendable staff service, making it an excellent choice for both leisure and business travelers.
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Categories
Hotel with Free Wi-Fi
This hotel provides guests with convenient Wi-Fi access throughout their stay. The availability of free Wi-Fi makes it easy for guests to stay connected. Many found the internet connection adequately fast, ensuring smooth browsing and communication.

Hotel with Parking
This hotel is listed as having parking facilities. It's a good option for those wanting to stay near Osaka Bay.

Hotel for Honeymoon

Family Friendly Hotel

Romantic Hotel

Business Hotel

Accessible Hotel

4-Star Hotel

Room Types
Standard Double Room A seating area with a flat-screen TV, a desk and a private bathroom are offered in this spacious double room. The unit has 1 bed.

Standard Twin Room A seating area with a flat-screen TV, a desk and a private bathroom are offered in this spacious twin room. The unit has 2 beds.

Deluxe Twin Room A seating area with a flat-screen TV, a desk and a private bathroom are provided in this spacious twin room. The unit offers 2 beds.

Standard Triple Room A seating area with a flat-screen TV, a desk and a private bathroom are provided in this spacious triple room. The unit offers 3 beds.

Deluxe Double Room A seating area with a flat-screen TV, a desk and a private bathroom are provided in this spacious double room. The unit offers 1 bed.

Standard Twin Room with Extra Bed A seating area with a flat-screen TV, a desk and a private bathroom are provided in this spacious triple room. The unit offers 3 beds.

Two Connecting Rooms (4 Adults) A seating area with a flat-screen TV, a desk and a private bathroom are provided in this spacious quadruple room. The unit offers 4 beds.

Deluxe Twin Room with Extra Bed A seating area with a flat-screen TV, a desk and a private bathroom are featured in this spacious triple room. The unit offers 3 beds.

Deluxe Triple Room A seating area with a flat-screen TV, a desk and a private bathroom are offered in this spacious triple room. The unit has 3 beds.

Deluxe Triple Room with Extra Bed A seating area with a flat-screen TV, a desk and a private bathroom are provided in this spacious quadruple room. The unit offers 4 beds.

Corner Suite with King Bed This spacious suite includes 1 living room, 1 separate bedroom and 1 bathroom with a bath and bathrobes. The suite has carpeted floors, a seating area with a flat-screen TV, a wardrobe, a safe deposit box as well as sea views. The unit has 1 bed.

Corner Suite with Two Double Beds This spacious suite consists of 1 bedroom, a seating area and 1 bathroom with a bath and a shower. The suite provides a wardrobe, a safe deposit box, an electric kettle, a flat-screen TV, as well as sea views. The unit offers 2 beds.

Connecting Rooms (6 Adults) The spacious family room, seating area and electric kettle. An extra bed will be prepared for the 5th and 6th guest, only when the booking is made for 5 or more persons. Please indicate the correct number of guests at time of booking. Air conditioning is centrally controlled throughout the entire building and cannot be switched between heating and cooling by the guests. Thank you for your understanding in advance.

Standard Family Room A seating area with a flat-screen TV, a desk and a private bathroom are offered in this spacious family room. The unit has 4 beds.

Adjoining Rooms (8 Adults) A seating area with a flat-screen TV, a desk and a private bathroom are provided in this spacious family room. The unit offers 8 beds.

Family Suite A seating area with a flat-screen TV, a desk and a private bathroom are provided in this spacious family room. The unit offers 4 beds.

Guest Reviews
8.4
Very Good
Location
Quintessa Hotel Osaka Bay boasts a mixed but overall positive location profile, particularly advantageous for those attending events at INTEX Osaka. The hotel's proximity to INTEX is frequently highlighted as highly convenient, making it an excellent choice for event attendees who appreciate its mere steps' distance. Likewise, its closeness to Universal Studios Japan (USJ) is another significant advantage with the added convenience of a free shuttle bus service to USJ, making it a practical option for theme park visitors.

The area around the hotel is described as quiet and serene, perfect for those seeking a tranquil stay away from the bustling city center, which is approximately 7 kilometers away. The hotel is reasonably priced considering its advantageous location near major attractions like USJ and the Kaiyukan aquarium.

Accessibility to public transport is somewhat varied. While some reviews mention that the station is a bit of a walk away, others appreciate the convenience of nearby metro connections and a bus stop right next to the hotel. The shuttle bus service to USJ and the proximity to Kaiyukan further enhance its appeal for leisure travelers.

However, the hotel’s isolation from central Osaka and limited nearby dining options are notable drawbacks. Guests have pointed out the absence of nearby convenience stores and restaurants, describing the surroundings as somewhat desolate or resembling a ghost town. Despite this, a few convenience stores and restaurants are within walking distance, adding some degree of practicality.

Parking, while available and free, is not on-site and can be hard to locate, which may be inconvenient for guests with vehicles. The area’s navigation and signage can also be confusing with some guests facing difficulty in understanding them.

In summary, Quintessa Hotel Osaka Bay excels as a venue for event attendees at INTEX Osaka and visitors to USJ, offering a quiet and reasonably priced stay, albeit with some limitations regarding dining facilities and proximity to the city center.

Breakfast
Guests at the Quintessa Hotel Osaka Bay have consistently praised its breakfast offerings. The breakfast buffet receives high marks for its wide variety of dishes, expertly balancing Japanese, Western and even Chinese options. Standout features include fresh omelettes made to order, an array of desserts and a diverse selection of both hot and cold items.

The dishes are frequently described as delicious with many guests emphasizing the quality and taste of the food. Noteworthy mentions include satisfying portions and a rich menu that caters to various preferences. The buffet is appreciated for its abundance and the luxurious feel it imparts, enhancing the overall dining experience.

Though the breakfast buffet begins at 7:00 AM, which may be later than some guests would prefer, particularly those with early morning plans, the quality and variety of the food seem to make it worth the wait. The hotel's spacious dining area and thoughtful ambiance complement the diverse menu, offering a pleasant setting to enjoy the meal.

In addition to breakfast, the hotel's cleanliness, spacious rooms and polite staff contribute to a positive overall stay, making the breakfast experience a memorable highlight for many visitors.

Dinner
Quintessa Hotel Osaka Bay offers a mix of dining experiences within its premises, most notably a great pub on the first floor of the spacious family suite where guests can indulge in sushi and beer during the evening. The restaurant is described as spacious, allowing patrons to enjoy a leisurely meal. An added convenience is the adjacent izakaya, which has been appreciated by guests. Despite these positive comments, there are some notable concerns.

Many guests expressed a desire for a greater variety of dining options and more accessible pricing within the hotel restaurant. The limited availability of nearby restaurants and convenience stores poses a challenge, as several reviews mentioned the difficulty in finding places to eat dinner, both in the surrounding area and via services like UberEATS. Guests would significantly benefit from having more casual dining options and child-friendly meals within the hotel.

Overall, while the current dining facilities received praise for their ambiance and quality, expanding the range of dining options and improving accessibility would enhance the overall guest experience at Quintessa Hotel Osaka Bay.

Rooms
'Quintessa Hotel Osaka Bay' is consistently praised for its exceptionally spacious rooms, a rarity that exceeds guests’ expectations in Japan. The hotel offers rooms that are not only large but also maintain a high standard of cleanliness and comfort. Many guests appreciated the thoughtful layout with some rooms providing separate bathroom and toilet facilities, enhancing convenience and privacy.

The rooms feature stylish decor and modern amenities, contributing to a comfortable and luxurious stay. Some guests were delighted with upgrades to higher-grade rooms or suites, further enhancing their stay with even more space and better views, including some overlooking the ocean.

Families found the accommodations particularly suitable with options that comfortably fit multiple beds without feeling cramped. The family suites, in particular, offered ample space, allowing guests to relax and enjoy their time together.

Another noteworthy aspect is the excellent cost-performance ratio; despite their size and quality, rooms remain reasonably priced, making them an attractive option for travelers. The hotel’s proximity to popular attractions like Universal Studios also adds to its appeal.

Overall, 'Quintessa Hotel Osaka Bay' impresses with its spacious, clean and well-equipped rooms that offer great comfort and value, making it a standout choice for visitors to Osaka.

Beds
At Quintessa Hotel Osaka Bay, the bed experience garners largely positive remarks from guests, emphasizing comfort and ample space. Many guests highlight the beds as being large and wide with an optimum level of firmness conducive to a restful sleep. The spacious rooms and high ceilings add to the comfortable ambiance, contributing to an overall relaxing stay.

Most reviews underscore the comfort of the beds, describing them as fluffy and conducive to deep, refreshing sleep. Families appreciate the provision of multiple beds and child-friendly accommodations, such as baby beds. Cleanliness is another strong point with many noting the well-kept and neat state of the bedding.

However, a few guests found the beds too hard, resulting in discomfort and stiffness. This seems to be an outlier, as the general consensus leans heavily towards satisfaction with the comfort and size of the beds.

In summary, the beds at Quintessa Hotel Osaka Bay are generally praised for their comfort, spaciousness and cleanliness, making for a pleasant sleeping experience for most guests.

Cleanliness
The Quintessa Hotel Osaka Bay boasts a remarkable level of cleanliness, consistently highlighted by its guests. Rooms, including the bath and toilet areas, are frequently noted for their spotless condition and thorough cleaning, making every corner of the space hygienic and welcoming. Guests appreciate the well-maintained facilities, describing the overall environment as beautiful and modern. The hotel offers spacious accommodations, enhancing comfort and relaxation. Polite and efficient staff further ensure that cleanliness is of the highest standard, addressing any concerns promptly. While a few minor areas could benefit from more attention, such as occasional worn furniture or maintenance needs, these are overshadowed by the hotel's impressive upkeep. Overall, the meticulous care taken in maintaining the cleanliness of the rooms and common areas contributes significantly to a pleasant stay at this luxurious yet reasonably priced hotel.

Staff
Located in Osaka Bay, Quintessa Hotel garners attention for its commendable service, especially from the front desk staff who are often described as efficient and polite. Guests frequently mention the staff's politeness and their attentive nature, creating a welcoming atmosphere. The professionalism of the team, particularly at the reception, leaves a strong positive impression on visitors. Many recount helpful interactions, highlighting the staff's prompt replies and courteous behavior during check-in and check-out processes.

Despite the overall positive feedback, a few reviews point out occasional lapses. Some staff members, particularly a few at the front desk, have been noted as indifferent or unfriendly. Issues like being greeted with a mechanical attitude or a lack of smiles have been mentioned. Specific instances of poor customer service, such as unpleasant or distracted responses, were highlighted by some guests. However, these instances seem isolated when compared to the majority who found the staff kind and accommodating.

The hotel's housekeeping received mixed reviews – some guests appreciated the insistence on daily cleaning, even when it wasn't requested, while others felt the lack of adherence to requests was bothersome. In the breakfast venue, opinions were divided: many had positive experiences with courteous staff, while a few faced indifference and poor service.

In summary, the majority of experiences at Quintessa Hotel Osaka Bay are marked by polite and professional service with the front desk staff often praised for their efficiency and helpfulness. While there are occasional reports of less satisfactory interactions, the overall guest perception is positive, making it a recommended choice for travelers valuing good service and courteous hospitality.

Wi-Fi
Quintessa Hotel Osaka Bay provides guests with convenient Wi-Fi access throughout their stay. The availability of free Wi-Fi makes it easy for guests to stay connected. Many found the internet connection adequately fast, ensuring smooth browsing and communication. Although some noted that the speed could occasionally be slow, the overall experience with the hotel’s Wi-Fi was positive. Guests also appreciated the helpful reception staff and the comfortable front desk area equipped with charging facilities, enhancing their relaxation and convenience.

Parking
Quintessa Hotel Osaka Bay offers parking amenities for its guests, though reviews highlight some challenges. The parking is available at a location next to or near the hotel, often in affiliated lots such as at the adjacent Hyatt or Prince Hotel. Several guests appreciated that parking was free, especially when the fee was covered by the hotel, making it convenient for visitors traveling by car.

However, finding and accessing these parking lots can be difficult. Many reviews noted that the parking areas were hard to locate with a number of guests suggesting that the hotel provide clearer directions or maps online. The parking is also noted to be a bit of a distance from the hotel, requiring guests to walk a few minutes. Additionally, there are reports of confusing routes between the parking areas and the hotel lobby, sometimes exacerbated by limited access hours or contractual complexities with neighboring establishments.

Despite these challenges, the provision of free parking and its availability well before check-in are seen as positive aspects. Guests who managed to navigate the system found the parking service convenient, although some felt there was room for improvement in terms of clarity and accessibility. Overall, while parking facilities are offered, the experience may require a bit of patience and effort.

Family
Quintessa Hotel Osaka Bay has garnered praise for its family-friendly accommodations, making it an ideal choice for those traveling with children. The spacious rooms are a major highlight with guests appreciating the generous layout that allows for a comfortable stay even with larger families. The family suites, in particular, are noted for their ample space, which delighted both parents and children alike.

The hotel's proximity to attractions like the Osaka Aquarium and Universal Studios Japan (USJ) adds to its appeal for family travelers. Guests found it convenient for planning day trips and the shuttle service to USJ was a bonus. Many families chose this hotel for its ease of access and comfortable amenities, contributing to memorable and enjoyable vacations.

Visitors also praised the thoughtful touches for children, such as well-prepared kids' packs and a dedicated kids area. The facilities are designed with families in mind with separate bath and toilet areas and spacious bathrooms that allow for parents to bathe with their children. Breakfast is another strong point, offering a wide variety of delicious options and special mention goes to the staff who were attentive to the needs of families, ensuring a pleasant dining experience.

Overall, Quintessa Hotel Osaka Bay stands out as a convenient, comfortable and welcoming option for families, facilitating enjoyable stays and creating cherished memories.

Business
Quintessa Hotel Osaka Bay is strategically located in a bustling business district, making it an ideal choice for business travelers, especially those with engagements at Intex Osaka. The hotel offers easy accessibility to Intex Osaka and its events, ensuring convenience during exhibitions or conventions. The proximity to the metro enhances connectivity for professionals working near the hotel.

Despite some minor limitations such as service quality and the room setup being on par with standard business hotels, the facilities are generally satisfactory. The presence of a separate toilet and bath in the rooms is a notable convenience. Additionally, the availability of a shuttle bus service adds to the ease of transportation.

Business visitors will appreciate the ample and relatively spacious rooms suitable for solo travelers, the affordable pricing aligned with business use and the opportunity to extend their stay comfortably, perhaps by utilizing the hotel café while managing work schedules. Moreover, the venue's clean and comfortable environment supports a focused work trip and smooth business operations. While there are some concerns about occasional labor shortages and wasted spaces, the overall convenience and accessibility for business purposes, particularly for those attending events at Intex Osaka, make Quintessa Hotel Osaka Bay a practical option for business travelers.

Accessible
Quintessa Hotel Osaka Bay has been recognized for its commendable accessibility features, making it a suitable option for guests with disabilities. Guests have found it easy to navigate the hotel, even with a wheelchair, highlighting the hotel's wheelchair-accessible facilities. While the quiet location provides a serene environment, the hotel is described as very accessible overall, despite being a bit of a walk from the nearest station. The spacious rooms are particularly appreciated, allowing for comfort and relaxation even when accommodating multiple guests. Though some found the parking lot challenging to find due to its location in the basement of the neighboring Hyatt Regency, the hotel’s beautiful interior and excellent staff service overshadowed this inconvenience. Overall, Quintessa Hotel Osaka Bay offers a positive and accommodating experience for all guests.


No, Quintessa Hotel Osaka Bay doesn't have any pool.

No, a spa isn't available at Quintessa Hotel Osaka Bay.

No, Quintessa Hotel Osaka Bay doesn't allow dogs.

Yes, parking facilities are available at Quintessa Hotel Osaka Bay.

No, Quintessa Hotel Osaka Bay doesn't have a gym.

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