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Usedom Palace

Ostseebad Zinnowitz , Duenenstraße 8 (Show on Map)

8.5

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsUsedom Palace is a luxurious hotel with a fantastic location on the promenade, offering stunning views of the sea and easy access to shopping areas. The ample sized rooms, some with sea views and balconies, add to the appeal of this beautiful hotel. Guests rave about the breakfast with many praising its variety, freshness and deliciousness. The restaurant has been given high marks for its quality and style with many guests saying it was a pleasure to dine there. The staff is friendly, attentive and accommodating, providing excellent service throughout the hotel. The spa area is described as "sehr schön" and "herrlich" with a large pool, great whirlpool and several saunas to choose from. The hotel's beach access is unbeatable with a short walk to the sandy beach right outside the hotel's doors. The indoor pool is clean, pleasantly warm and equipped with a great whirlpool. The Usedom Palace is a dignified hotel with a super charm that captures the essence of a historical Kaiserbadhotel. The hotel is a fantastic place to stay for those who appreciate the charm and elegance of a traditional European hotel. The hotel is also super dog-friendly with excellent services and amenities to make it a comfortable stay for furry friends.
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Categories

Boutique-style Hotel

Luxury Hotel

Historic Hotel

Hotel near The Beach

Hotel with Spa

Dog Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

Indoor Pool

Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

5-Star Hotel

Hotel with Indoor Pool

Room Types

Comfort Double Room Bright room featuring a flat-screen TV, a seating area and private bathroom facilities. A hairdryer is provided.

About Usedom Palace

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Guest Reviews

8.5

Very Good

Location

The Usedom Palace hotel boasts a fantastic location with many guests praising its central and direct position on the promenade, only moments away from the beach. Visitors highlight the hotel's perfect location, stunning views of the sea and easy access to shopping areas. Many guests also enjoyed the peaceful and relaxing atmosphere of the area, making it the ideal spot for a holiday. The ample sized rooms with some providing sea views and balconies, add to the appeal of this beautiful hotel.

Breakfast

Guests of the Usedom Palace rave about the breakfast with many praising its variety, freshness and deliciousness. Customizable omelettes and eggs cooked to order are particularly popular, as are the warm snacks and selection of juices, tea and even prosecco. The staff are consistently friendly and attentive with many guests noting that they received excellent service throughout their breakfast experience. Some also enjoyed the option to dine on the terrace. Overall, guests describe the breakfast as top-notch with options to suit a range of tastes and plenty of food available at all times.

Dinner

Guests who have dined at the Usedom Palace hotel have left a range of reviews about their experiences. Despite some negative comments about the price and the quality of some dishes, the overall feedback is very positive. Many guests have praised the restaurant for its tasty and well-presented meals with some describing the food as "exceptionally delicious". There are daily menus on offer and the dinner options are described as "very exclusive". Guests have raved about the breakfast and dinner, saying both were very good. Some specifically mentioned dishes such as perfectly cooked filet, while others found some of the entrees to be disappointing. Overall, the restaurant has been given high marks for its quality and style with many guests saying it was a pleasure to dine there.

Rooms

Usedom Palace is a fantastic hotel with spacious and beautifully furnished rooms. The exclusive decor, comfortable beds and large windows make for a luxurious stay. Many of the rooms also have lovely balconies, offering amazing views of the sea. Furthermore, the hotel staff is incredibly friendly and quick to ensure that all the rooms are immaculately clean. However, some rooms may require a bit of maintenance and the design in parts of the hotel might feel outdated. The location is excellent, but if your room is on the seaside, you may experience a bit of noise from street performers. Overall, though, Usedom Palace is an elegant hotel that is perfect for a memorable stay by the seaside.

Beds

The beds at Usedom Palace have mixed reviews with some guests finding them uncomfortable due to being too hard or old. However, there are positive comments about the presence of a beautiful and comfortable bed with some guests wishing that the mattresses were softer. While some rooms feature a picture obstructing part of the wardrobe due to the bed's placement, the overall room ambiance is said to be on par with that of a three-star hotel. A downside mentioned by one guest is that the sofa found in some rooms doubling as a makeshift bed was too hard to get a good night's sleep. Overall, opinions on the beds of Usedom Palace seem to be varied.

Cleanliness

Usedom Palace is an attractive and clean hotel with friendly and attentive staff. Many guests reported that the rooms were very clean and tidy with some mentioning that the whole place was spotless. The swimming pool was particularly commendable with guests reporting that it was hygienic and super clean. However, some guests did mention the need for improvement in some areas such as the cleanliness of the bathrooms and the adherence to COVID-19 guidelines. Overall, the cleanliness of the hotel was praised by the majority of guests.

Staff

The staff at Usedom Palace hotel have received overwhelmingly positive reviews from guests who describe them as friendly, attentive and accommodating. Many reviews specifically compliment the hotel's service and restaurant staff, who were said to be "super", "1A" and "hervorragend". Guests appreciated the helpfulness and willingness of staff, from housekeeping to reception, to make their stay as pleasant as possible. The majority of guests describe the staff as being highly polite, genuinely friendly and always looking after the guests' needs. The service was highly rated, including the way attentive and friendly waiters and waitresses provided excellent dining experiences. One review noted an exception of a receptionist, but the hotel’s other staff received overwhelmingly high praise.

Spa

If you're looking for a luxurious spa experience during your stay in Usedom, the Usedom Palace has got you covered. Guests have raved about the spa area with many describing it as "sehr schön" (very beautiful) and "herrlich" (lovely). The spa features a large pool and "toller" (great) whirlpool, as well as several saunas to choose from. The massage options are also praised with many describing them as "top" and being impressed with the "sehr kompetenter" (very competent) German therapist. The Fußreflex (foot reflexology) and Ganzkörpertherapie (full body therapy) are particularly popular. While some guests have noted issues with the spa, such as a lack of warm water in the whirlpool and pool or limited availability due to COVID-19 restrictions, for the most part the spa area is described as "gemütlich" (cozy) and "einladend" (inviting). So if you want to relax and rejuvenate during your time in Usedom, the Usedom Palace's spa is definitely worth a visit.

Pool

The Usedom Palace hotel has a beautiful and spacious pool with a connected whirlpool, which many guests enjoy. Although some found the water temperature to be too cold, others deemed it pleasantly warm and clean. The sauna, however, only opens in the late afternoon, which was unexpected for a five-star hotel. Nevertheless, the breakfast was highly praised and the hotel's location near the beach and pool was convenient. The majority of reviewers noted the large and impressive size of the pool with some even finding it to be generously spacious. Overall, the pool at the Usedom Palace was highly regarded by guests with only a few minor issues.

Beach

If you're looking for a hotel with unbeatable beach access, Usedom Palace is the place to stay. Guests rave about the short walk to the sandy beach, which is literally right outside the hotel's doors. From some rooms, you'll have a breathtaking view of the sea that will make your morning especially lovely. Plus, you'll only be minutes away from town, making it easy to enjoy shopping and dining alongside the beach. The staff is very kind and always ready to help. One of the best perks of the hotel's location is the proximity to the sauna, where you can go directly for an ocean dip. For beach lovers, this hotel is a dream come true.

Parking

Guests have mixed opinions regarding parking at the Usedom Palace. Some describe the available parking as direct and convenient with allocated spots near their rooms. However, others mention the parking situation as being inadequate due to a limited number of spaces, resulting in guests having to park their vehicles outside, which can be a 10-minute walk away. The fees for parking have been described as high, even though the location is on-site. Additionally, some guests noted that they were not informed of the parking issues beforehand and were only made aware of them upon arrival, which was quite disappointing. Overall, the Hotel's parking facility is either seen as convenient and sufficient or as inadequate and incurring a high cost.

5 Star

The Usedom Palace has mixed reviews when it comes to its five-star rating, facilities and services. Some guests found the hotel lacking in certain areas, such as small extras, unprofessional staff and outdated facilities, which didn't meet their expectations for a luxury hotel. Some also pointed out issues with cleanliness and maintenance of the rooms. However, others found their stay exceptional with super comfortable accommodations and a good breakfast. Overall, the hotel seems to have some room for improvement in meeting the expectations of a five-star hotel, but it still offers a nice stay at a high price point.

Indoor Pool

The indoor pool of Usedom Palace has received praise from guests. It is described as clean, pleasantly warm and equipped with a great whirlpool. The size of the pool is also mentioned as a positive aspect, along with the availability of multiple saunas. The hotel’s attentive staff and beautiful rooms are also noted. While one guest found the water to be a bit cold, others found the pool to be super and clean. The only negative mention is that one of the two saunas was not in operation until 5 pm. All in all, the hygienic and relaxing indoor pool area is a highlight for guests of Usedom Palace.

Historic

The Usedom Palace is an ehrwürdiges (dignified) hotel with a super charm, both outside and inside, that captures the essence of a historical Kaiserbadhotel. The building, which adheres to the classic Bäderarchitektur style, has been prachtig en zeer vakkundig (beautifully and skillfully) renovated. It is a Promenadenhotel (promenade hotel) with a rich historical background that provides guests with a truly wonderful experience. The hotel is a fantastic place to stay for those who appreciate the charm and elegance of a traditional European hotel.

Luxury

Despite a few negative reviews, guests have generally had a luxurious experience at Usedom Palace. The hotel exudes an opulent atmosphere and has impressed many visitors. While some have noted areas for improvement, such as the breakfast and hotel management, the majority of guests have been pleased with their stay. The hotel lacked a few small touches that they would expect from a 5-star hotel, such as complimentary water in the room, but the overall experience has been positive. The bedding should have been better quality and it should have been up to 5-star standards.

Dog Friendly

Usedom Palace is a fantastic destination for pet owners who are looking for an outstanding vacation experience. The hotel is particularly dog-friendly with excellent services and amenities to make it a comfortable stay for furry friends. Upon arrival, guests are delighted to find a water bowl and dog biscuit in their rooms. The hotel also provides an extra blanket and a chewy treat for dogs. Several guests mentioned that the hotel rooms were expensive, but considering the premium pet services offered, the price is fair. It is important to note that dogs are not allowed in the restaurant, but apart from that, Usedom Palace is super dog-friendly.

Yes, Usedom Palace has pool(s) that belong to one or more of the following categories: Indoor Pool.

Yes, a spa is available at Usedom Palace.

Yes, Usedom Palace welcomes dogs.

Yes, parking facilities are available at Usedom Palace.

Yes, Usedom Palace has a gym.

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