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Summary of reviewsLa Casona de Calderón Gastronomic & Boutique Hotel stands out as a must-visit destination in Osuna, primarily praised for its prestigious location and authentic medieval-style décor. Guests frequently mention the charming and serene ambiance of this well-preserved manor house, coupled with its strategic position near the city center, making it ideal for both tourists and business travelers. The surrounding beautiful setting and ease of parking further enhance its appeal.
One of the key highlights is the staff, who are consistently described as friendly, helpful and attentive. Their professionalism significantly contributes to a welcoming and comfortable stay with special mentions of staff members like Susanne enhancing the overall guest experience. The large patio and inviting, albeit small pool, provide a tranquil retreat for relaxation.
The hotel also receives positive feedback for its breakfast, which is often described as hearty, homely and satisfying. Guests appreciate the value for money and the attention given to dietary needs. Dinner at the hotel also garners praise for the quality of the food, often described as "exquisite" and "delicious," with some guests suggesting it could compete for another Michelin star.
When it comes to the rooms, guests appreciate the tasteful, rustic décor and the spacious, comfortable accommodations. However, the experience is somewhat mixed due to maintenance issues, such as poor lighting, limited electrical outlets and dated bathrooms. Some rooms suffer from moisture and mustiness, affecting the otherwise charming ambiance. Despite these issues, many guests find the beds very comfortable, contributing to a restful sleep.
Cleanliness receives mixed reviews. While many guests highlight the exceptional cleaning and well-decorated environment, others have noted issues such as dog hair, ants and musty smells.
The hotel is also noted for being pet-friendly, offering thoughtful touches such as treats and bedding for furry companions, which adds to the overall positive experience for pet owners.
In summary, La Casona de Calderón combines an idyllic setting, prime location and gracious service, making it an enticing choice for a memorable stay in the heart of Osuna. However, addressing maintenance and cleanliness issues could further enhance the guest experience. Show more
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Categories
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Cheap Hotel
Accessible Hotel
Small Hotel
4-Star Hotel
Hotel where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? No
Do you perform temperature checks upon guests' arrivals? Yes, to all guests
Do you ensure contactless check-in/check-out? Other
Do the hotel's main entrance doors open automatically? No
Can guests access their room entrance directly from outside the hotel without entering the lobby? No
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? Yes, for 2 hours.
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival? Yes
Are luggage trolleys sanitized after each use? Yes
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? Yes
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? There are no elevators
Is furniture in public areas arranged to allow more space for distancing? Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned? Yes
Does the hotel operate at a limited capacity? Yes, up to 50% of the rooms can be occupied
Does the hotel accept domestic bookings only? No
Do you allow people who don't stay or work at the hotel to enter its premises? Yes
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? No
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? Yes
Do you provide disinfecting wipes in each room? Yes
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? Yes
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? Yes
Do you use physical distancing markers? Yes
Do you use delivery robots to get stuff to guests' rooms? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? Yes
Are rugs removed from guest rooms? Yes
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? Yes
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests? No
Do you offer single-serve options instead of buffets for breakfast? No
Do you offer contactless delivery for in-room dining? No
Protocols & Certifications
Do you follow any of these protocols or have you obtained any of these certifications?
Andalucia Segura
Has there been a person appointed to supervise the correct implementation of the measures? Yes
Do you check temperature for all onsite staff on a scheduled basis? Yes
Do your staff practice social distancing guidelines? Yes
Are there dedicated isolation zones on property? Yes
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? Yes Details: Plan de Contingencia
Has the hotel closed during the pandemic? Yes Reopening Date: 06/01/2020
Answers last updated by La Casona de Calderón Gastronomic & Boutique Hotel
Standard Double Room.This room includes a private bathroom with a bath tub or a shower. Free toiletries and a hairdryer are provided. The room features free Wi-Fi, air conditioning, and heating.
Superior Double RoomThis air-conditioned double room has 1 double or 2 single beds. Rooms with pool views are available subject to availability.
Junior SuiteThe hot tub is a top feature of this suite. This suite comes with 1 living room, 1 separate bedroom and 2 bathrooms with a bath and free toiletries. The air-conditioned suite features a flat-screen TV with satellite channels, soundproof walls, a tea and coffee maker, a seating area as well as garden views. The unit has 1 bed.
Deluxe Double Room with BathThe spacious double room offers air conditioning, soundproof walls, a balcony with city views as well as a private bathroom featuring a bath. The unit offers 1 bed.
Family RoomProviding free toiletries and bathrobes, this family room includes a private bathroom with a bath, a bidet and a hairdryer. Featuring a patio, this family room also provides air conditioning, soundproof walls and a flat-screen TV with satellite channels. The unit offers 3 beds.
About La Casona de Calderón Gastronomic & Boutique Hotel
License: H/SE/1095
Guest Reviews
7.9
Good
Location
La Casona de Calderón Gastronomic & Boutique Hotel enjoys a prime location that is often highlighted by guests for being exceptional. Situated minutes from the city centre and surrounded by a beautiful setting, this charming hotel offers the perfect base to explore Osuna. It's conveniently located near an array of restaurants, bars and major attractions, making it highly accessible for both tourists and business travelers. Guests appreciate the hotel's serene ambiance despite its central position, providing easy parking in a quiet area.
This boutique hotel, described as a well-preserved manor house with authentic medieval style, boasts a stunning décor with meticulous attention to detail. The large patio and inviting pool add to its allure, making it a delightful place to stay. The reception and overall service receive high praise for their friendliness and attentiveness, contributing to the overall pleasant experience.
Furthermore, the hotel's aesthetics, such as its beautifully decorated interiors and stately cleanliness, enhance its charm. The strategic location is perfect not only for sightseeing but also for those on work trips or even house hunting in the area. In summary, La Casona de Calderón seamlessly blends an idyllic setting, excellent location and gracious service, offering a memorable stay in the heart of Osuna.
Breakfast
At La Casona de Calderón Gastronomic & Boutique Hotel, breakfast receives mixed but generally positive feedback from guests. The meal offers a good selection of choices and is often described as hearty, homely and delicious. Guests can expect a very complete and satisfying breakfast experience with attentive accommodations for food allergies and intolerances. The value for money is frequently highlighted with some describing it as exemplary.
However, some guests find the breakfast to be basic or modest, expressing a desire for more variety and options that go beyond pre-packaged products. There are mentions of a preference for a buffet system over the current tray-based service to allow greater choice. Despite some comments about the meal being light or limited, the overall sentiment leans towards a generally good, varied and tasty breakfast.
Dinner
La Casona de Calderón Gastronomic & Boutique Hotel offers a mixed dining experience according to guest reviews. Some visitors were impressed with the quality of the food, describing it as "exquisite" and "delicious," with suggestions that it could even compete for another Michelin star. Among the positive highlights, guests loved the dinner at the restaurant, often calling it "magnificent" and "fabulous."
However, some reflected negatively on their dining experiences, reporting issues such as the restaurant being unexpectedly closed for dinner or the cook no longer being available. There were also notable mentions of poor dinner service and difficulties with making reservations. Despite these challenges, those who did get to dine there often praised the quality of the meals served.
Rooms
La Casona de Calderón Gastronomic & Boutique Hotel offers a mixed experience when it comes to its rooms, featuring a blend of charm and areas that need attention. The decor is often praised for being very pleasant, cozy and tasteful with a rustic look that harmonizes with the historic 17th-century building. Many guests find the rooms spacious, beautiful and comfortable with comfy beds and thoughtful design touches. The hotel's good location near restaurants and bars is an added convenience.
However, there are notable drawbacks. Some rooms suffer from poor lighting and limited electrical outlets. Maintenance issues are mentioned frequently with bathrooms in particular needing improvement, sometimes described as dated or in poor condition. Moisture and mustiness in certain rooms detract from the otherwise charming ambiance and the noise filtering through windows and the occasional disturbance from pets can affect one's rest.
Guests have also noted inconsistencies such as being provided with two single beds pushed together instead of a double bed. Amenities like shampoo and gel are limited to a single dispenser in the shower, which some feel is not in line with the hotel's supposed category. Additionally, heating and air conditioning issues are cited, making it occasionally difficult to maintain a comfortable temperature.
Overall, while La Casona de Calderón has its aesthetic and spatial appeals, attention to maintenance and some modern amenities would enhance the guest experience significantly.
Beds
La Casona de Calderón Gastronomic & Boutique Hotel offers a varied experience when it comes to bedding comfort. Many guests find the beds to be very comfortable, highlighting the cleanliness and quality of the bedding. Several reviews emphasize the comfortable and restful sleep provided by the beds with some even describing them as super comfortable. This positive feedback extends to the double pillows provided, enhancing the sleep experience.
However, there are mixed opinions regarding the size and firmness of the beds. Some guests mention that the beds are too small or short and a few found the mattresses to be rather hard, which may not suit everyone's sleeping preferences. Additionally, there were a couple of concerns about twin beds moving apart, leaving a gap.
Despite these drawbacks, the hotel's bedding generally garners positive remarks for comfort and cleanliness with special mentions of children enjoying the novelty of their mezzanine floor beds.
Cleanliness
La Casona de Calderón Gastronomic & Boutique Hotel receives mixed feedback regarding its cleanliness from guests. On the positive side, many reviews highlight exceptional cleaning, noting that the hotel is very clean, warm and quiet with some guests emphasizing the charming and well-decorated environment. The rooms are described as clean and well-maintained, providing a comfortable and tranquil experience.
However, other reviews mention significant issues that detract from the overall experience. Complaints include dog hair in the corners of the rooms, ants in the bathrooms and musty smells in the wardrobes and rooms. Some guests found the bathroom cleanliness lacking with damp sheets, black hair and broken bathroom extractors contributing to the discomfort. Instances of poor maintenance, such as a malfunctioning showerhead and an overall lack of cleanliness, have also been reported.
Overall, while many guests appreciate the cleanliness and charm of the hotel, there are notable areas where cleanliness and maintenance need improvement to meet the expectations of all visitors.
Staff
Nestled in a beautiful mansion with authentic decor, La Casona de Calderón Gastronomic & Boutique Hotel garners rave reviews for its unparalleled staff. Guests consistently praise the team's friendliness, helpfulness and attentiveness, contributing to a welcoming and comfortable experience. Such exemplary service, marked by genuine kindness, adds a magical touch to the stay, making the destination even more appealing. Specific mentions of staff members like Susanne highlight their dedication and approachability, enhancing the overall guest experience. Although a few reviews noted language barriers and occasional rudeness, the overwhelming sentiment points to excellent hospitality, making the hotel a tranquil and charming getaway.
Pool
La Casona de Calderón Gastronomic & Boutique Hotel features a charming assortment of outdoor amenities, including a small pool nestled within a relaxing courtyard. Guests frequently appreciate the lovely walled garden that adds to the tranquil setting. The pool itself, though more akin to a plunge pool and best suited for cooling off rather than swimming, strikes a pleasant balance between privacy and serenity. Despite its limited size, visitors can still enjoy a refreshing dip after enduring the heat or a long drive. The poolside patio further enhances the hotel's inviting ambiance, making it a peaceful retreat for those seeking a bit of relaxation.
Dog Friendly
La Casona de Calderón Gastronomic & Boutique Hotel is well-regarded for welcoming furry companions, making it a pet-friendly destination. Dogs and even cats are warmly received with special touches like a treat provided upon check-in and a cushion and water bowl ready in the room. The staff is notably accommodating, consistently going the extra mile to ensure pets are comfortable, even providing a sleeping bed and additional treats during the stay. While some guests found the designated pet rooms less desirable, the overall experience for pet owners is positive with the hotel's friendly treatment towards pets and attentive service contributing to a pleasant stay.
Yes, La Casona de Calderón Gastronomic & Boutique Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at La Casona de Calderón Gastronomic & Boutique Hotel.
Yes, La Casona de Calderón Gastronomic & Boutique Hotel welcomes dogs.
No, parking facilities aren't available at La Casona de Calderón Gastronomic & Boutique Hotel.
No, La Casona de Calderón Gastronomic & Boutique Hotel doesn't have a gym.