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Summary of reviews**Out of Africa Town Lodge** in Otjiwarongo, Namibia, is celebrated for its superb, accessible location. Situated on the outskirts of the city yet close to essential amenities and major attractions, it offers a serene environment ideal for travelers en route to Etosha National Park or Windhoek. Its proximity to the main road ensures convenience while maintaining a quiet, peaceful atmosphere amidst beautiful gardens and spacious rooms.
Guests consistently praise the breakfast experience, describing it as excellent, delicious and plentiful with a wide selection that caters to various tastes and dietary preferences. The attentive and friendly staff contribute to the positive dining experience, despite a few mentions of limited variety on certain days and the absence of specific items like cappuccino.
The dining experience overall garners positive reviews with delicious traditional dishes and affordable prices. The restaurant’s pleasant atmosphere, featuring a tranquil pool area, enhances the experience, although some guests remarked on occasional slow service and repetitive buffet options.
The rooms at the lodge are frequently highlighted for their significant size, cleanliness and comfort. Modern amenities like air conditioning, refrigerators and tasteful decor add to the appeal. Family rooms, offering thoughtful arrangements and pleasant views, are particularly well-received.
While most reviews reflect positively on the lodge's cleanliness, noting well-maintained and fresh-smelling accommodations, there were occasional complaints regarding specific areas needing better attention.
Guest experiences with staff at Out of Africa Town Lodge are mostly favorable with employees described as friendly, helpful and attentive. Although minor concerns about motivation and professionalism were noted, the majority of interactions are positively highlighted.
Wi-Fi at the lodge is generally satisfactory with stable and fast connections in main areas. However, some guests experienced weaker signals in their rooms.
The pool area is beautifully designed and spacious, often described as perfect for relaxation. Yet, concerns about maintenance such as murky water and shabby furnishings were mentioned.
Parking facilities are well-regarded with secure and spacious options that add convenience and peace of mind for travelers.
Families find the lodge particularly accommodating with large family rooms, a kid-friendly menu and a welcoming atmosphere. Minor issues with specific family rooms were noted, but the overall sentiment is positive.
Guests consistently praise the comfort and cleanliness of the beds, ensuring a restful sleep despite a few comments on bed firmness.
For business travelers, the lodge offers value-added services and facilities conducive to work, including well-lit rooms suitable for remote working activities. Show more
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Categories
Hotel with Outdoor Pool
Guests consistently praise the outdoor pool area at Out of Africa Town Lodge for being expansive, beautiful, clean, large, and spacious, making it a central point for relaxation.
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Room Types
Family Room with Private BathroomProviding free toiletries, this family room includes a private bathroom with a shower. The air-conditioned family room provides a TV with cable channels, a private entrance, a tea and coffee maker, a wardrobe as well as garden views.
Deluxe Twin RoomProviding free toiletries, this twin room includes a private bathroom with a shower. The air-conditioned twin room provides a flat-screen TV with cable channels, a private entrance, a tea and coffee maker, a wardrobe as well as garden views. The unit offers 2 beds.
Deluxe Double RoomFeaturing free toiletries, this double room includes a private bathroom with a shower. The air-conditioned double room features a flat-screen TV with cable channels, a private entrance, a tea and coffee maker, a wardrobe as well as garden views. The unit has 1 bed.
Standard Twin RoomOffering free toiletries, this twin room includes a private bathroom with a shower. The air-conditioned twin room offers a flat-screen TV with cable channels, a private entrance, a tea and coffee maker, a wardrobe as well as garden views. The unit has 2 beds.
Standard Triple RoomFeaturing free toiletries, this triple room includes a private bathroom with a shower. The air-conditioned triple room features a TV with cable channels, a private entrance, a tea and coffee maker, a wardrobe as well as garden views.
Standard Double RoomOffering free toiletries, this double room includes a private bathroom with a shower. The air-conditioned double room offers a TV with cable channels, a private entrance, a tea and coffee maker, a wardrobe as well as garden views.
Luxury Family RoomThis family room has air conditioning, a tea and coffee maker and a TV.
Luxury Quadruple RoomThe quadruple room offers air conditioning.
Luxury Family RoomThe family room offers air conditioning.
Deluxe Family RoomThe spacious family room offers air conditioning, a tea and coffee maker and a balcony.
Standard Family RoomThe family room provides air conditioning, a tea and coffee maker and a balcony.
Comfort Family RoomThe family room offers air conditioning and a balcony.
Luxury Double RoomThe double room offers air conditioning, a tea and coffee maker and a balcony.
Luxury Twin RoomThe twin room provides air conditioning, a tea and coffee maker and a balcony.
Guest Reviews
8.6
Very Good
Location
Out of Africa Town Lodge boasts a superb and accessible location in Otjiwarongo, making it an ideal stopover for travelers heading towards Etosha National Park or coming from Windhoek. The lodge is perfectly situated on the outskirts of the city, offering a serene and calm environment while being close to essential amenities such as shops, gas stations and restaurants. Its proximity to the main road ensures that the lodge is easy to find and provides quick access to nearby attractions, including the Waterberg Plateau and the crocodile farm.
The location is praised for its convenience, whether for a pit stop en route to major destinations or as a base for exploring the surrounding area. Despite being near the main road and the entrance of Otjiwarongo, the lodge maintains a quiet and peaceful atmosphere, allowing guests to unwind in its beautiful gardens and spacious rooms. The central and suburban setting supports both comfort and accessibility, making it a favored choice for travelers looking for a well-connected yet tranquil retreat.
Breakfast
Out of Africa Town Lodge in Otjiwarongo, Namibia, offers guests a largely commendable breakfast experience that frequently delights visitors. Many reviews highlight the breakfast as a standout feature, often described as excellent, delicious and plentiful. Guests particularly appreciate the wide selection available, including a diverse buffet with options that cater to different tastes and dietary preferences. There are numerous mentions of high-quality dishes with some guests specifically praising the fresh egg station and the fluffiness of the scrambled eggs.
The breakfast is self-service, which provides ample choice and ensures that portions are generous. Several reviews note the attentive and friendly staff who contribute positively to the dining experience. Additionally, the breakfast buffet is described as well-organized, varied and thoughtfully prepared. Some reviews even elevated their breakfast experience to "next level" or "out of this world," underscoring the high satisfaction among many guests.
However, a few guests did mention areas for improvement, such as the lack of cappuccino, limited variety on certain days and instances where the breakfast quality did not meet expectations. Despite these occasional criticisms, the consensus remains overwhelmingly positive with many considering it one of the best breakfasts they have had in Namibia.
Overall, guests of Out of Africa Town Lodge frequently commend the hotel for its hearty, well-prepared and extensive breakfast offerings, making it a noteworthy highlight of their stay.
Dinner
The dining experience at Out of Africa Town Lodge receives significant praise from guests. The restaurant consistently offers delicious, top-notch food with an array of traditional dishes and a varied menu. Meals, from breakfast through to dinner, are often described as excellent, delicious and superb. Guests particularly enjoy the buffet and à la carte options, remarking on the large portions and the affordability of the prices.
The atmosphere in the restaurant and dining area is noted for being pleasant and lovely with a beautifully decorated setting that includes a spacious and tranquil pool area. The quality of service complements the dining experience, making it a highly recommended option for guests.
Special mention goes to specific traditional dishes like Boboti and a consistent review theme highlights the great value for money with several guests appreciating the affordability without compromising on quality. While there were occasional mentions of slow service and repetitive buffet options, the overall sentiment is overwhelmingly positive.
In summary, Out of Africa Town Lodge offers not only a delightful dining experience with a high standard of food but also an inviting and pleasant ambiance, making it a standout choice for meals during a stay.
Rooms
Out of Africa Town Lodge offers an exceptional accommodation experience with its impressively spacious rooms. Guests repeatedly highlight the significant size of the rooms, describing them as large, very spacious and huge. Not only are the rooms generously sized, but they are also noted for their cleanliness with many reviews praising the immaculate upkeep and the freshness that follows housekeeping visits.
Comfort is a hallmark of this lodge, as the beds are frequently mentioned as being very comfortable. The rooms are well-equipped with modern amenities such as air conditioning, refrigerators and essentials like kettles. The stylish and modern decor garners much appreciation with meticulous decoration, tasteful furnishings and beautifully designed interiors standing out.
Family rooms are particularly well-received, being spacious and thoughtfully arranged to include separate beds for children. Some rooms even open up to pleasant courtyards or offer views of the pool, adding to the serene and charming ambiance of the lodge.
Overall, Out of Africa Town Lodge's spacious, well-maintained and tastefully decorated rooms, combined with comfortable bedding and modern facilities, make it a highly recommended choice for travelers seeking an inviting and comfortable stay.
Beds
At Out of Africa Town Lodge, guests consistently praise the comfort and cleanliness of the beds. Descriptions such as comfortable, very comfy and supremely comfortable frequently appear in the reviews. The bedding quality is highlighted as excellent with particular mention of high, comfortable mattresses and large beds providing a restful sleep. While a minority found the beds a bit hard, this did not seem to detract significantly from their overall comfort. In essence, the lodge offers guests a reliably pleasant sleeping experience with clean, soft and good-quality beds contributing to a comfortable stay.
Cleanliness
Out of Africa Town Lodge receives high marks for cleanliness across numerous guest reviews, emphasizing the spacious and well-maintained rooms. Many guests praised the lodge for its clean and luxurious accommodations, noting that the rooms are not only clean but also comfortable and tastefully furnished. The common areas are also well-maintained and spotlessly clean, contributing to an overall impression of good hygiene.
The beds are often mentioned as clean and comfy, adding to the sense of comfort and cleanliness. Guests have pointed out that the lodge manages to keep a clean and inviting ambiance with rooms frequently described as tidy, well-furnished and smelling fresh after housekeeping visits.
However, there were occasional complaints about specific issues, such as rooms needing a more thorough cleaning, dirty pool, presence of ants and mosquitoes by the pool and old bed cushions. Some guests encountered cockroaches and noted that certain areas, including the refrigerator and shower, required better attention to detail. Despite these isolated incidents, the majority of reviews reflect positively on the hotel's cleanliness, making it a generally reliable choice for travelers who prioritize hygiene and comfort.
The lodge overall ensures that guests enjoy a clean environment with well-maintained facilities and good hygiene practices, though there is room for improvement in certain areas.
Staff
The guest reviews for 'Out of Africa Town Lodge' paint a predominantly positive picture of the hotel’s staff. Guests consistently highlight the friendliness and helpful nature of the employees, describing them as super-friendly, attentive, warm and welcoming. The staff's willingness to assist with problems and their accommodating demeanor are noted multiple times, suggesting a strong dedication to guest satisfaction.
Particularly commendable are the owners and specific personnel, who not only deliver excellent service but also contribute to the inviting atmosphere of the lodge. Many reviews mention the staff going out of their way to help, whether through simple daily greetings or assisting with excursion bookings. The overall service is often described as top-notch with many guests appreciating the personable and solution-oriented approach of the team.
However, some reviews hint at areas for improvement, including a few less welcoming interactions and occasional unprofessional behavior. There are comments on the need for some staff members to be more motivated and to smile more with isolated incidents of staff appearing disinterested or argumentative. Despite these minor concerns, the general consensus remains highly favorable, emphasizing the kind, attentive and courteous nature of the majority of the staff.
In conclusion, the 'Out of Africa Town Lodge' staff are a significant asset to the guest experience, frequently praised for their friendliness, helpfulness and professional service, making stays at the lodge memorable and pleasant.
Wi-Fi
At Out of Africa Town Lodge, guests generally find the WiFi to be quite good with many positive remarks highlighting its excellence. Visitors commonly report a stable and fast connection throughout the property, particularly noting that the WiFi in the main areas works very well. Many guests appreciate the strong and consistent signal, complimenting the ease of access to the internet.
However, there are some areas where the WiFi coverage is less reliable. A few guests have mentioned difficulties with the connection in their rooms, indicating that the WiFi sometimes does not reach past the central areas to the guest quarters. Despite these occasional lapses, the overall sentiment points towards a satisfactory experience with the WiFi, especially in communal spaces like the reception, restaurant and pool area.
Pool
Out of Africa Town Lodge offers a beautifully designed and spacious pool area, often described as pleasant and stylish with romantic lighting and comfortable loungers under the palm trees. The newly rebuilt pool is large and inviting, providing a perfect setting for relaxation with stunning views. Families and children particularly enjoy the pool, finding it a great place to unwind. Despite these positives, there are some concerns regarding maintenance. Several reviews mention that the pool is often not clean with murky water and leaves. The pool area could use better upkeep, as some loungers and chairs are shabby or missing. Overall, while the setting and the design of the pool area are highlights, more consistent maintenance could enhance the experience significantly.
Parking
The parking facilities at Out of Africa Town Lodge have garnered positive feedback from guests with many highlighting the availability and security of the spaces. The lodge boasts secured, private and on-site parking options that are both convenient and well-guarded. Guests have appreciated the spacious and large parking spaces, which make it easy to find a spot and the free guarded parking adds an extra layer of security. The parking lot, situated on the premises, is often described as safe and secure, further enhanced by the presence of a night guard. Moreover, visitors have consistently noted that the parking arrangements present no issues, establishing a reliable and worry-free experience for those traveling by car. Overall, Out of Africa Town Lodge provides a commendable parking experience, ensuring that guests' vehicles are both safe and conveniently accessible during their stay.
Family
Out of Africa Town Lodge offers a variety of amenities and services that make it an excellent choice for families traveling with children. The hotel features a large pool that's perfect for kids to swim and play, complementing a family-friendly setup. It also offers a children's menu at the restaurant, ensuring that younger guests are well-catered for during meal times.
Families can enjoy spacious accommodations, including family rooms located conveniently next to the pool. These rooms are particularly praised for their size and suitability for a family of four. The poolside family rooms and poolhouse hosting arrangements further enhance the family-friendly atmosphere.
Guests frequently highlight the very friendly service and the overall welcoming environment for families. The hotel is described as a great stopover point between Windhoek and Etosha, making it a practical choice for family road trips.
While the majority of reviews are highly positive about the family-oriented features, one review did mention a negative experience with the family room. Despite this, the general consensus is that Out of Africa Town Lodge is a great place for families with excellent facilities for children and accommodating rooms that cater well to family needs.
Business
Out of Africa Town Lodge offers excellent facilities and services tailored for business travelers. The lodge is noted for its good value service and delightful food, making it a pleasure to stay, especially during business trips. Rooms are equipped with fixed lights conducive to work and the lodge provides good facilities for those working remotely. Furthermore, the wifi connection is consistently praised for supporting business needs, ensuring that business travelers remain connected and productive. While a balcony is available, it lacks furniture, which might be a minor inconvenience for making business calls. Lastly, the lodge's location is considered ideal for business travelers, adding to the overall convenience of the stay.
Outdoor Pool
Out of Africa Town Lodge boasts a pool area praised for its expansive, beautiful and clean facilities. Guests appreciate the large, spacious swimming pool, often describing it as lovely and amazing. The pool water is noted for its cleanliness, enhancing the overall appeal of the area. However, there have been occasional concerns about maintenance and availability with some visitors encountering a cold or dirty pool. Despite these occasional issues, the majority of feedback highlights the pool as a very nice amenity of the lodge.
Yes, Out of Africa Town Lodge has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Out of Africa Town Lodge.
No, Out of Africa Town Lodge doesn't allow dogs.
No, parking facilities aren't available at Out of Africa Town Lodge.