Holiday Inn Express Pachuca by IHG
Pachuca de Soto
20.11047400,
-98.77445600
,
Blvd Luis Donaldo Colosio No. 212, Fracc Arboledas De San Javier
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Summary of reviewsHoliday Inn Express Pachuca by IHG, stands out as a strategically located and well-regarded option for travelers. The hotel's central placement receives high praise for its accessibility and practicality, making it ideal for both leisure and business purposes. Guests consistently appreciate the modern, clean and comfortable rooms, equipped with exceptionally comfortable beds and pillows that ensure restful nights. The room decor, cleanliness and ample size contribute to a pleasant and tranquil atmosphere.
Service from the staff is frequently highlighted as attentive and friendly with many guests commending specific employees for their exceptional hospitality. The high cleaning standards are often noted with the hotel maintaining spotless rooms and common areas. Families particularly enjoy the clean, heated pool, although its small size and booking requirements are noted limitations.
While the breakfast experience receives mixed reviews, many guests find it delicious and appreciate the convenience of having it included in their stay. However, the consistency and variety of the offerings could see improvement. The parking facilities are generally well-received with the valet service being a favorable aspect despite some concerns about access and security.
In summary, Holiday Inn Express Pachuca offers a clean, comfortable and conveniently located stay with excellent service, making it a recommended choice for travelers. Minor improvements in breakfast variety and pool access could enhance the overall guest experience.
Categories
Service from the staff is frequently highlighted as attentive and friendly with many guests commending specific employees for their exceptional hospitality. The high cleaning standards are often noted with the hotel maintaining spotless rooms and common areas. Families particularly enjoy the clean, heated pool, although its small size and booking requirements are noted limitations.
While the breakfast experience receives mixed reviews, many guests find it delicious and appreciate the convenience of having it included in their stay. However, the consistency and variety of the offerings could see improvement. The parking facilities are generally well-received with the valet service being a favorable aspect despite some concerns about access and security.
In summary, Holiday Inn Express Pachuca offers a clean, comfortable and conveniently located stay with excellent service, making it a recommended choice for travelers. Minor improvements in breakfast variety and pool access could enhance the overall guest experience.
Family Friendly Hotel
This hotel is ideal for families, offering an indoor pool for recreation, complimentary breakfast, a 'Kids eat free' program, and dedicated family rooms designed for comfort and space.
Hotel with Swimming Pool
The Holiday Inn Express Pachuca offers a warm, covered pool, ensuring a comfortable temperature for guests. Though small, the heated pool provides a relaxing environment.
Indoor Pool
Business Hotel
Offering a business center and meeting facilities with high-speed wireless internet access, this hotel caters to business travelers. It has one meeting room with a capacity for up to 200 people and provides services like copying and faxing.
Hotel with Parking
This hotel offers free valet parking and free self-parking on-site. It also provides accessible parking and a parking garage for added convenience.
Accessible Hotel
This hotel offers a range of accessible features, including wheelchair access to common and public areas, the business center, gym, lounge, and public washroom. Accessible rooms are available, and wheelchair accessible parking with curb cuts is provided.
Hotel with Indoor Pool
This hotel offers a warm and covered indoor pool, ensuring a comfortable temperature for swimming. However, guest reviews frequently note that the pool is very small in size.
Hotel for Honeymoon
Romantic Hotel
3-Star Hotel
Guest Reviews
Holiday Inn Express Pachuca by IHG, consistently receives high praise for its excellent location, which is regarded as practical, accessible and central. Many guests appreciate the easy and quick access to various areas, making it an ideal spot for fulfilling travel needs. Its central placement is often highlighted as a significant advantage for both leisure and business purposes.
In addition to being well-located, the hotel provides a high level of comfort in its rooms, complemented by cleanliness and modern amenities. Guests often mention the attentive and exceptional service from all staff members, contributing to an enjoyable stay.
The breakfast offerings are well-received, enhancing the overall positive experience at the hotel. Combined with convenient parking options and wide pool hours, Holiday Inn Express Pachuca stands out as a modern, comfortable and strategically located choice for travelers.
The breakfast experience at Holiday Inn Express Pachuca receives mixed reviews from guests. On the positive side, many guests describe the breakfast as delicious with terms such as very good, excellent and satisfying frequently mentioned. The breakfast buffet is appreciated by some with specific compliments on the quality and taste of the food. However, there is a recurring concern regarding the lack of variety with several guests noting that the options are quite limited and repetitive. Some express desires for more diversity in the menu, suggesting additions like tortillas or ham for sandwiches.
Negative feedback highlights experiences of bland and cold food with a few guests describing the breakfast as poor, terrible or even inedible. Space constraints in the dining area and instances of food not being restocked in a timely manner also contribute to the dissatisfaction for some.
Despite these criticisms, many guests appreciate the convenience of having breakfast included in their stay and find the overall comfort and service at the hotel to make up for these shortcomings. In summary, while the breakfast service has its strengths in taste and quality, the hotel could benefit from improving the variety and maintaining better consistency in replenishing the buffet.
Nestled in the serene area of Pachuca, the Holiday Inn Express Pachuca by IHG, offers a luxurious haven with its modern and spacious rooms. Guests frequently highlight the high level of comfort provided by the exceptionally comfortable beds and pillows, ensuring restful nights without disturbances from noise or temperature issues.
The decor of the rooms receives high praise for its contemporary style, contributing to the overall pleasant ambiance. Cleanliness is another standout feature with rooms consistently described as spotless, reinforcing the hotel's commitment to top-notch housekeeping standards.
Additionally, ample size and thoughtful design of the rooms enhance the stay, providing a sense of spaciousness and tranquility. Many guests appreciate the facilities, including the pool, which add to the comforting experience. The excellent service from the staff further complements these positive attributes, ensuring smooth check-ins and attentive care throughout one’s stay.
While some guests mention a desire for more lighting in the rooms, the overwhelming sentiment is one of satisfaction with the beautifully maintained and well-decorated surroundings. With its excellent room amenities, delightful views and overall comfort, Holiday Inn Express Pachuca comes highly recommended for travelers seeking a restful and enjoyable stay.
Holiday Inn Express Pachuca by IHG, has garnered strong praise for its exceptional sleeping arrangements. Guests frequently highlight the remarkable comfort of the beds, often describing them as very comfortable or even super comfortable. The pillows also receive positive remarks, adding to a restful sleep experience. Good mattresses and clean bedding contribute to the overall satisfaction, ensuring a cozy and inviting environment for travelers. Additionally, alongside the comfortable beds, the basic amenities and tasty breakfast further enhance the stay, making it a reliable choice for visitors seeking comfort and convenience.
Holiday Inn Express Pachuca by IHG, receives high praise for its cleanliness and overall guest experience. The common sentiment among the reviews highlights that the hotel maintains very clean facilities and rooms. The atmosphere is described as modern, comfortable and spacious. Guests frequently mentioned the excellent cleaning standards of both the rooms and common areas with exceptional cleanliness noted throughout the entire hotel.
The pool area with its heated water and warm space, is a particular favorite for families, providing a clean and enjoyable experience for children. The service from the staff, especially the breakfast team, is often commended as very good. Overall, visitors appreciated the combination of clean, quiet environments and comfortable, well-maintained amenities.
In summary, the hotel consistently delivers on cleanliness and guest satisfaction, making it a reliable choice for travelers seeking a comfortable and hygienic stay.
Holiday Inn Express Pachuca generally receives high marks for its staff’s attentive and friendly demeanor with numerous guests highlighting their excellent service and hospitality. Employees are frequently noted for being cordial, helpful and willing to ensure a comfortable stay. Particular praise is given to specific members of the staff, such as Miss Lucero and the receptionist Koryna, for their exceptional service.
However, there are mentions of inconsistencies, especially regarding reception service during evening hours and check-in experiences with some staff members. Despite these occasional issues, the overall impression is positive, emphasizing the politeness and effectiveness of the majority of the team. The hotel's commitment to cleanliness and guest satisfaction shines through, making the staff one of its standout features.
Guests of the Holiday Inn Express Pachuca by IHG, generally appreciate that the pool is warm and covered and it's clear that the heating ensures both the pool water and the surrounding space maintain a comfortable temperature. However, several reviews mention that the pool is very small with some stating it is tiny or super small. There have been occasional mentions of the pool being a little dirty or out of service, which has disappointed some guests. Additionally, access to the pool requires prior booking and some guests were unable to use the pool as they couldn't secure a booking. Overall, while the warm temperature of the pool is praised, its small size and booking requirements limit the overall experience.
The Holiday Inn Express Pachuca by IHG, generally receives positive feedback for its parking facilities and good location. Guests appreciate the availability of parking and find it easy to use. The presence of a valet parking service is highlighted as a particularly favorable aspect. However, there are some consistent complaints about the lack of direct elevator access from the parking lot to the reception, requiring guests to carry their luggage up auxiliary stairs or ramps. Additionally, some concerns are raised about the security in the parking lot and the steep gradient of the parking ramp. Despite these issues, many find the parking to be convenient and the overall service to be good.
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Location
In addition to being well-located, the hotel provides a high level of comfort in its rooms, complemented by cleanliness and modern amenities. Guests often mention the attentive and exceptional service from all staff members, contributing to an enjoyable stay.
The breakfast offerings are well-received, enhancing the overall positive experience at the hotel. Combined with convenient parking options and wide pool hours, Holiday Inn Express Pachuca stands out as a modern, comfortable and strategically located choice for travelers.
Breakfast
Negative feedback highlights experiences of bland and cold food with a few guests describing the breakfast as poor, terrible or even inedible. Space constraints in the dining area and instances of food not being restocked in a timely manner also contribute to the dissatisfaction for some.
Despite these criticisms, many guests appreciate the convenience of having breakfast included in their stay and find the overall comfort and service at the hotel to make up for these shortcomings. In summary, while the breakfast service has its strengths in taste and quality, the hotel could benefit from improving the variety and maintaining better consistency in replenishing the buffet.
Rooms
The decor of the rooms receives high praise for its contemporary style, contributing to the overall pleasant ambiance. Cleanliness is another standout feature with rooms consistently described as spotless, reinforcing the hotel's commitment to top-notch housekeeping standards.
Additionally, ample size and thoughtful design of the rooms enhance the stay, providing a sense of spaciousness and tranquility. Many guests appreciate the facilities, including the pool, which add to the comforting experience. The excellent service from the staff further complements these positive attributes, ensuring smooth check-ins and attentive care throughout one’s stay.
While some guests mention a desire for more lighting in the rooms, the overwhelming sentiment is one of satisfaction with the beautifully maintained and well-decorated surroundings. With its excellent room amenities, delightful views and overall comfort, Holiday Inn Express Pachuca comes highly recommended for travelers seeking a restful and enjoyable stay.
Beds
Cleanliness
The pool area with its heated water and warm space, is a particular favorite for families, providing a clean and enjoyable experience for children. The service from the staff, especially the breakfast team, is often commended as very good. Overall, visitors appreciated the combination of clean, quiet environments and comfortable, well-maintained amenities.
In summary, the hotel consistently delivers on cleanliness and guest satisfaction, making it a reliable choice for travelers seeking a comfortable and hygienic stay.
Staff
However, there are mentions of inconsistencies, especially regarding reception service during evening hours and check-in experiences with some staff members. Despite these occasional issues, the overall impression is positive, emphasizing the politeness and effectiveness of the majority of the team. The hotel's commitment to cleanliness and guest satisfaction shines through, making the staff one of its standout features.
Pool
Parking
Yes, Holiday Inn Express Pachuca by IHG has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Holiday Inn Express Pachuca by IHG.
No, Holiday Inn Express Pachuca by IHG doesn't allow dogs.
Yes, parking facilities are available at Holiday Inn Express Pachuca by IHG.
No, Holiday Inn Express Pachuca by IHG doesn't have a gym.
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