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Big Hotels with Spa in Palermo
1 HOTEL IN AND AROUND PALERMOMost popular user searches in Palermo: hotels near the beach and small hotels.
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Summary of reviews
The Grand Hotel Piazza Borsa in Palermo consistently receives high praise for its enviable, central location, nestled in a beautifully restored historic building that exudes charming and elegant ambiance. Guests appreciate the accessible prime city center, allowing easy exploration of Palermo's main attractions, historic sites and a plethora of nearby restaurants—all within walking distance. Despite being in a bustling area, the hotel's quiet setting and splendid inner courtyard offer a serene escape. The well-maintained common areas and historic splendor further enhance the stay, making it an ideal base for exploring Palermo.
The staff at Grand Hotel Piazza Borsa are frequently highlighted for their exceptional quality. Descriptions such as super kind, helpful, child-friendly and professional reflect the welcoming atmosphere and efficient service that significantly contribute to guests' positive experiences. The front desk and concierge, in particular, receive commendations for their readiness to assist with exploring the city. Although isolated comments mentioned occasional aloof or rigid employees, these are overshadowed by the overall high praise for the team's friendliness and accommodation.
Guests also compliment the hotel's cleanliness, describing the rooms as spotless, cozy and spacious with large bathrooms and excellent air conditioning. The beautiful structure and stunning architecture of the hotel add to its appeal, contributing to a comfortable and luxurious stay. Though some note minor issues like occasional aging facilities or labyrinth-like layout, the general consensus favors the hotel's presentation and tranquility with internal views away from street noise ensuring a peaceful experience.
Mixed reviews surround the hotel's breakfast offerings. Many guests laud the rich, varied and abundant buffet with delicious meals, significantly enhanced by attentive and friendly staff. However, a notable number also criticize the breakfast for limited selection, poor-quality coffee and inconsistent standards, suggesting room for improvement to meet the hotel's reputed high standards.
Regarding the beds, feedback is mixed. While some find the beds extremely comfortable and appreciate the overall quality of the bedding, others feel the mattresses are too firm or even old and worn-out, affecting their comfort. Nonetheless, the quiet and clean rooms still contribute to a generally positive accommodation experience.
The hotel's WiFi service receives criticism for being slow, irregular and sometimes non-existent in certain areas or under heavy usage. This aspect detracts from the otherwise high standard of amenities provided.
On the subject of parking, the on-site valet service, although chargeable and requiring advance reservation, is appreciated for its convenience, given Palermo's challenging parking situation. Some guests do note minor inconveniences, such as waiting times or initial chaos, but overall, the valet service mitigates the distance of the parking lots from the hotel.
Despite these minor drawbacks, the Grand Hotel Piazza Borsa is celebrated for its beautiful historic setting, elegant atmosphere, excellent cleanliness and a prime location making it highly recommended for travelers looking to explore Palermo comfortably and efficiently.
The staff at Grand Hotel Piazza Borsa are frequently highlighted for their exceptional quality. Descriptions such as super kind, helpful, child-friendly and professional reflect the welcoming atmosphere and efficient service that significantly contribute to guests' positive experiences. The front desk and concierge, in particular, receive commendations for their readiness to assist with exploring the city. Although isolated comments mentioned occasional aloof or rigid employees, these are overshadowed by the overall high praise for the team's friendliness and accommodation.
Guests also compliment the hotel's cleanliness, describing the rooms as spotless, cozy and spacious with large bathrooms and excellent air conditioning. The beautiful structure and stunning architecture of the hotel add to its appeal, contributing to a comfortable and luxurious stay. Though some note minor issues like occasional aging facilities or labyrinth-like layout, the general consensus favors the hotel's presentation and tranquility with internal views away from street noise ensuring a peaceful experience.
Mixed reviews surround the hotel's breakfast offerings. Many guests laud the rich, varied and abundant buffet with delicious meals, significantly enhanced by attentive and friendly staff. However, a notable number also criticize the breakfast for limited selection, poor-quality coffee and inconsistent standards, suggesting room for improvement to meet the hotel's reputed high standards.
Regarding the beds, feedback is mixed. While some find the beds extremely comfortable and appreciate the overall quality of the bedding, others feel the mattresses are too firm or even old and worn-out, affecting their comfort. Nonetheless, the quiet and clean rooms still contribute to a generally positive accommodation experience.
The hotel's WiFi service receives criticism for being slow, irregular and sometimes non-existent in certain areas or under heavy usage. This aspect detracts from the otherwise high standard of amenities provided.
On the subject of parking, the on-site valet service, although chargeable and requiring advance reservation, is appreciated for its convenience, given Palermo's challenging parking situation. Some guests do note minor inconveniences, such as waiting times or initial chaos, but overall, the valet service mitigates the distance of the parking lots from the hotel.
Despite these minor drawbacks, the Grand Hotel Piazza Borsa is celebrated for its beautiful historic setting, elegant atmosphere, excellent cleanliness and a prime location making it highly recommended for travelers looking to explore Palermo comfortably and efficiently.
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