Holiday Inn Express Palm Desert by IHG
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Summary of reviewsThe Holiday Inn Express Palm Desert by IHG is praised by guests for its excellent location and convenience. Strategically positioned on a main route, the hotel offers easy access to attractions in Palm Desert, Rancho Mirage, and Indian Wells, complemented by nearby restaurants and shops. Although not located in the most prestigious area, the hotel's position compensates with ample opportunities for exploration, further enhanced by helpful and friendly staff.
Guests start their day with a delightful breakfast featuring a variety of options, including Earl Grey tea and cinnamon rolls. The breakfast is noted for both its quality and assortment, providing a perfect meal to begin a day of dining and golf outings. The hotel's commitment to cleanliness enhances this experience, with well-maintained dining areas and guest rooms.
Rooms receive mixed reviews; many guests enjoy clean, comfortable accommodations with modern furnishings and useful amenities like fridges and microwaves. Some rooms even boast balconies with mountain views, though minor decor updates and maintenance improvements are suggested by some visitors.
Cleanliness is a standout feature, with consistent praise for the hotel's maintenance. The property, including the pool and whirlpool areas, is described as inviting and serene, offering a quiet retreat. Guests appreciate the well-kept facilities alongside kind and welcoming staff, contributing to a commendable service reputation.
The staff at the hotel are frequently mentioned for their professionalism, attentiveness, and friendliness, creating a welcoming environment. Specific staff members are highlighted for their exceptional service, and housekeepers receive praise for their kindness.
The pool area is a beloved highlight, appreciated for its cleanliness and well-maintained condition. The late hours enable extended relaxation, and its ample size accommodates various activities, making it ideal for families. Despite some datedness, the facilities remain a cherished aspect of guests' stays.
Comfortable beds are consistently praised, with many guests describing them as soft and conducive to restful sleep. The beds, along with the helpful staff and availability of breakfast, contribute to an enhanced overall experience, making the Holiday Inn Express Palm Desert by IHG a reliable choice for those seeking comfort and convenience.
Categories
Guests start their day with a delightful breakfast featuring a variety of options, including Earl Grey tea and cinnamon rolls. The breakfast is noted for both its quality and assortment, providing a perfect meal to begin a day of dining and golf outings. The hotel's commitment to cleanliness enhances this experience, with well-maintained dining areas and guest rooms.
Rooms receive mixed reviews; many guests enjoy clean, comfortable accommodations with modern furnishings and useful amenities like fridges and microwaves. Some rooms even boast balconies with mountain views, though minor decor updates and maintenance improvements are suggested by some visitors.
Cleanliness is a standout feature, with consistent praise for the hotel's maintenance. The property, including the pool and whirlpool areas, is described as inviting and serene, offering a quiet retreat. Guests appreciate the well-kept facilities alongside kind and welcoming staff, contributing to a commendable service reputation.
The staff at the hotel are frequently mentioned for their professionalism, attentiveness, and friendliness, creating a welcoming environment. Specific staff members are highlighted for their exceptional service, and housekeepers receive praise for their kindness.
The pool area is a beloved highlight, appreciated for its cleanliness and well-maintained condition. The late hours enable extended relaxation, and its ample size accommodates various activities, making it ideal for families. Despite some datedness, the facilities remain a cherished aspect of guests' stays.
Comfortable beds are consistently praised, with many guests describing them as soft and conducive to restful sleep. The beds, along with the helpful staff and availability of breakfast, contribute to an enhanced overall experience, making the Holiday Inn Express Palm Desert by IHG a reliable choice for those seeking comfort and convenience.
Dog Friendly Resort
This hotel welcomes 2 dogs up to 100 lbs in designated rooms for an additional fee. There are no cats or exotic pets.
Accessible Resort
This hotel offers standard rooms with total wheelchair accessibility. Specific accessible room types include a King Room with Roll-In Shower - Disability Access and a King Room with Shower - Communications/Mobility Accessible.
Resort with Gym
Offers access to fitness-related amenities. Specific details require further confirmation.
Resort with Swimming Pool
Outdoor Pool
Business Resort
Resort with Tennis Courts
Resort with Outdoor Pool
Guest Reviews
The Holiday Inn Express Palm Desert by IHG is praised primarily for its excellent location. Situated conveniently on a main route, it offers easy access to nearby attractions, making it ideal for exploring Palm Desert, Rancho Mirage, or Indian Wells. Guests appreciate the proximity to various restaurants and shops. The hotel's position is described as close to everything, providing guests with the convenience they seek during their stay. The staff is noted for being helpful, friendly, and courteous, adding to the positive experience of the location. The surrounding facilities complement the hotel's advantageous position, enhancing the overall comfort of the stay. Although the immediate area may not be the most prestigious part of town, the strategic location seems to compensate well for it, offering a hub of possibilities for visitors.
At the Holiday Inn Express Palm Desert by IHG, the breakfast experience strikes a positive chord with guests. Many found it to be a delightful start to their day, with a variety of options to cater to different tastes. Notable highlights include the availability of Earl Grey tea and irresistible cinnamon rolls, alongside a selection that is both generous and varied. The inclusion of hot choices, such as instant pancakes, adds to the appeal, offering more than one might typically expect from a complimentary meal. Guests have praised the breakfast for its quality and assortment, describing it as awesome and perfect in terms of options.
The hotel’s commitment to cleanliness further complements the breakfast experience, with both the dining area and guest rooms maintained to a high standard. The friendly staff enhances the overall atmosphere, ensuring guests feel welcome and attended to during their stay. While some have noted the breakfast offerings to be reminiscent of simpler fare, the overall sentiment reflects satisfaction with both the meal and the value provided. Located in the ideal spot for dining and golf outings, this hotel offers a convenient and pleasant setting for guests to enjoy their morning meals and leisure activities.
The Holiday Inn Express Palm Desert by IHG offers a mix of experiences when it comes to its rooms. Many guests appreciated the clean and comfortable accommodations, highlighting the modern furnishings and amenities such as a fridge, microwave, and coffee maker which contribute to a convenient stay. Some rooms are spacious, featuring balconies with beautiful views of the mountains, enhancing the guest experience despite occasional views of nearby utility equipment.
While some guests found the rooms to be nice and well-equipped with everything necessary for their stay, there are mentions of older decor and dated aspects needing updates, such as bathroom showers. The air conditioning has been described as loud by some guests, and a few noted issues like a musty smell or small room size. Furthermore, there were occasional reports of superficial upgrades and maintenance issues, such as damaged bathroom doors and overlooked cleaning details.
Overall, the hotel presents a generally clean and functional environment with friendly staff, but could benefit from further room updates and attention to detail in maintaining modern decor and addressing minor issues for a more consistently positive guest experience.
The beds at Holiday Inn Express Palm Desert by IHG consistently receive praise for their comfort. Guests commonly describe them as very comfortable, with some even noting the softness of both the bed and pillows. This emphasis on comfort extends across multiple reviews, indicating a reliable standard for restful sleep. Visitors also appreciate the comfortable beds alongside other positive aspects, such as helpful staff and the availability of breakfast, enhancing the overall experience. Whether referred to as comfy or super comfortable, the beds are a highlight for those seeking a pleasant stay.
Holiday Inn Express Palm Desert by IHG consistently receives praise for its exceptional cleanliness and well-maintained facilities. Guests frequently highlight the overall cleanliness of the hotel, describing it as inviting and well-kept. The rooms are noted to be spacious, with some featuring balconies, and guests appreciate the neatness of both the pool and whirlpool areas. The property is described as quiet, enhancing the serene ambiance. The commitment to maintaining high standards of cleanliness is evident throughout the hotel, with kind and welcoming staff contributing to this positive reputation. Guests find the service to be commendable, making the hotel highly recommendable. Additionally, the location is convenient for families, ensuring a pleasant stay with comfortable beds and a variety of quick breakfast options. Overall, the consistent attention to cleanliness and friendly service makes Holiday Inn Express Palm Desert a reliable choice for travelers seeking comfort and convenience.
The reviews consistently highlight the commendable staff at the Holiday Inn Express Palm Desert by IHG. Guests frequently mention the team's friendliness, professionalism, and attentiveness, creating a welcoming atmosphere throughout the hotel. Specific team members, like Christofer and a young morning staffer possibly named Justen, are noted for their exceptional service and personable interactions. The hotel's housekeepers also receive praise for their attentiveness and kindness, further enhancing the guest experience. The staff's ability to assist with technological needs, such as wifi, and their overall helpful demeanor, contribute to a pleasant stay for visitors. The polite and accommodating nature of the employees leaves a lasting positive impression.
Nestled within the warm embrace of Palm Desert's inviting climate, the Holiday Inn Express offers a delightful aquatic retreat for its guests. The pool area frequently receives praise for its excellent condition, characterized by cleanliness and well-maintained facilities. Visitors appreciate the late hours, allowing for extended relaxation into the evening. The swimming pool is noted for being long enough to accommodate those keen on swimming laps, adding an extra dimension to its enjoyment. Families find the pool and its adjacent hot tub ideal for engaging in leisurely activities. Coupled with a diverse and appetizing breakfast, the pool offers a refreshing and satisfying start to the day, completing an overall pleasant experience at the hotel. While some note a certain datedness, the facilities continue to serve as a beloved highlight of the Holiday Inn Express Palm Desert experience.
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Location
Breakfast
The hotel’s commitment to cleanliness further complements the breakfast experience, with both the dining area and guest rooms maintained to a high standard. The friendly staff enhances the overall atmosphere, ensuring guests feel welcome and attended to during their stay. While some have noted the breakfast offerings to be reminiscent of simpler fare, the overall sentiment reflects satisfaction with both the meal and the value provided. Located in the ideal spot for dining and golf outings, this hotel offers a convenient and pleasant setting for guests to enjoy their morning meals and leisure activities.
Rooms
While some guests found the rooms to be nice and well-equipped with everything necessary for their stay, there are mentions of older decor and dated aspects needing updates, such as bathroom showers. The air conditioning has been described as loud by some guests, and a few noted issues like a musty smell or small room size. Furthermore, there were occasional reports of superficial upgrades and maintenance issues, such as damaged bathroom doors and overlooked cleaning details.
Overall, the hotel presents a generally clean and functional environment with friendly staff, but could benefit from further room updates and attention to detail in maintaining modern decor and addressing minor issues for a more consistently positive guest experience.
Beds
Cleanliness
Staff
Pool
Yes, Holiday Inn Express Palm Desert by IHG has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Holiday Inn Express Palm Desert by IHG.
Yes, Holiday Inn Express Palm Desert by IHG welcomes dogs.
No, parking facilities aren't available at Holiday Inn Express Palm Desert by IHG.
Yes, Holiday Inn Express Palm Desert by IHG has a gym.
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