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Summary of reviewsNaio Hotel y Villas stands out as a remarkable destination, artfully blending luxurious accommodations with its breathtaking natural surroundings between the sea and jungle. Its standout location on Palomino Beach offers guests stunning views and direct beach access, encouraging a serene and immersive experience. The architecture harmonizes with the scenic backdrop, providing an elegant and tranquil retreat complemented by beautifully designed, spacious villas and consistently praised cleanliness.
Guests consistently appreciate the exceptional comfort and amenities, including private pools and well-equipped living spaces in the villas. The staff at Naio Hotel y Villas further enhance guest satisfaction with their warm and attentive service, contributing to an inviting and harmonious atmosphere throughout the hotel.
The luxurious element permeates the entire resort, with well-maintained facilities, expansive greenery, and a diverse range of pools, each offering unique charms. The beach provides an inviting escape to nature, complete with privacy and stunning views, although minor enhancements could further elevate the experience.
Dining at Naio Hotel y Villas receives varied feedback, with the breakfast often lauded for its variety and delightfulness, albeit with a few calls for improvement in options and value. Dinner experiences are mixed, with certain à la carte selections receiving praise. However, the overall dining experience could benefit from a broader menu and refined quality to align with the five-star expectation.
Despite some criticisms regarding service pace and the need for increased dining options and road access enhancements, the overarching appeal of Naio Hotel y Villas remains high. With its luxurious appeal, excellent service, and exceptional setting, this resort embodies many qualities of a five-star accommodation, delivering a unique and captivating stay that more than justifies its reputation as a high-quality and memorable destination. Show more
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Family Friendly Hotel
Offering both hotel rooms and villas, it provides flexible accommodation options for families of different sizes. Villas often include kitchen facilities, which is convenient for families with specific dietary needs or preferences.
Dog Friendly Hotel
This hotel is pet-friendly. It offers villas, providing ample space for dogs to move around comfortably. The location, near Palomino-Dibulla, offers opportunities for walks.
Hotel with Swimming Pool
Located in Dibulla, this hotel offers thatched-roof villas and suites set around a lagoon-like pool, providing direct views of the Caribbean Sea. Villas also have private pools.
Outdoor Pool
Hotel with Parking
Located in Dibulla, this hotel offers a tranquil environment with the convenience of on-site parking. Its location near Palomino-Dibulla provides easy access while ensuring secure parking for guests.
Small Hotel
Offering both hotel rooms and private villas, this property combines intimacy with luxury. The beautiful surroundings and personalized service contribute to a charming and cozy atmosphere.
Hotel with Outdoor Pool
Naio Hotel y Villas provides accommodations with an outdoor swimming pool and is praised for its clean and new facilities, including good swimming pools. Villas have sizeable private pools.
Luxury Hotel
Hotel near The Beach
5-Star Hotel
Room Types
Double Room with Sea ViewThe spacious double room features air conditioning, a private entrance, a balcony with sea views as well as a private bathroom boasting a shower. The unit has 1 bed.
Superior Twin Queen Room with Sea ViewThe spacious twin room provides air conditioning, a private entrance, a balcony with sea views as well as a private bathroom featuring a shower. The unit offers 2 beds.
Villa 70Guests will have a special experience as this villa provides a private pool. Featuring a private entrance, this air-conditioned villa is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a shower. In the well-fitted kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. Boasting a terrace with pool views, this villa also offers a tea and coffee maker and a flat-screen TV with cable channels. The unit offers 2 beds.
Villa 100This villa provides a private pool. Boasting a private entrance, this air-conditioned villa includes 1 living room, 2 separate bedrooms and 2 bathrooms with a shower. Meals can be prepared in the well-fitted kitchen, which has a stovetop, a refrigerator, a dishwasher and kitchenware. Featuring a terrace with pool views, this villa also offers a tea and coffee maker and a flat-screen TV with cable channels. The unit has 3 beds.
Villa 140This villa features a private pool. Featuring a private entrance, this air-conditioned villa is comprised of 1 living room, 3 separate bedrooms and 3 bathrooms with a shower. In the well-equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. Boasting a terrace with pool views, this villa also offers a tea and coffee maker and a flat-screen TV with cable channels. The unit offers 5 beds.
Casa 140Guests will have a special experience as the holiday home offers a private pool. This spacious holiday home consists of 1 living room, 3 separate bedrooms and 3 bathrooms with a shower and free toiletries. In the kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. Featuring a terrace with pool views, this holiday home also provides air conditioning and a flat-screen TV with cable channels. The unit offers 5 beds.
About Naio Hotel y Villas
License: 187033
Guest Reviews
Location
Tucked away in a serene enclave between the sea and lush jungle, Naio Hotel y Villas boasts an incredible location that provides a perfect balance of tranquility and accessibility. Set on Palomino beach, guests are treated to stunning views and direct beach access, making it a unique destination for those seeking both relaxation and adventure. The hotel is not just admired for its picturesque surroundings but also for its architectural elegance, harmonious with nature, which enhances the sense of peace.
With spacious villas nestled amid vibrant greenery, visitors feel connected to the natural beauty around them. Facilities are not only comfortable but also spacious, ensuring guests enjoy their stay in a tranquil refuge away from the hustle and bustle of activity. Impressive pool areas and a reputable restaurant further enrich the experience, offering delightful spots to unwind after exploring nearby attractions.
Despite being slightly removed from the central activity areas, the hotel’s location remains unbeatable, inviting guests to soak in its magical atmosphere while still being conveniently close to Palomino’s center. Whether lounging by the practically private beach or wandering along beautiful paths through dense vegetation, the experience at Naio Hotel y Villas is truly captivating.
Breakfast
The breakfast experience at Naio Hotel y Villas has received mixed reviews from guests. Many guests praised the breakfast for its deliciousness, variety, and abundance, describing it as a fantastic and even a 5-star experience. The buffet offers a diverse range of foods, which numerous visitors found satisfying and delightful. Comfort in the villas and the attentive service from the staff also enhanced the breakfast experience for several guests.
However, some found the breakfast to be overpriced and too simple for the level expected from such an establishment. Suggestions for improvement included expanding the buffet to include more options for children and a greater selection of juices. A handful of guests felt that the options were limited and basic, with some expressing that breakfast did not meet their expectations given the cost. Despite these critiques, the positive aspects of the breakfast often overshadowed the negatives, leaving many guests content with their dining experience.
Dinner
Dining at Naio Hotel y Villas presents a mix of experiences, with guests expressing varied opinions on the culinary offerings. Several reviews commend the food as delicious, phenomenal, and very tasty, paired with excellent service that enhances the dining experience. However, there are also remarks on the limitations of the menu, particularly at both of the hotel's restaurants, suggesting a need for a broader selection and more variety.
Some guests find the à la carte options fabulous and worth the price, indicating high points in certain menu selections. Yet, others feel the dishes do not consistently meet expectations, especially in terms of quality relative to cost. Concerns about dining include dishes that lack the expected caliber for a five-star establishment and instances where meals fall short, as described by various patrons needing improvement in both quality and presentation.
The service, while sometimes praised, is noted for its slowness, creating moments of frustration during breakfast. This might affect overall satisfaction, with guests mentioning a lack of proactive service when ordering coffee. Despite these issues, there are positive notes on the attention to detail that make certain aspects memorable.
Overall, while dining at Naio Hotel y Villas has the potential for delightful flavors and excellent service, it appears there are areas ripe for enhancement, especially in menu diversity and food quality, to fully meet guest expectations and align with the hotel's otherwise positive facilities and friendly staff.
Rooms
Naio Hotel y Villas offers an exquisite stay with accommodations that combine comfort and beauty amidst a stunning location between the beach and the mountains. Guests consistently praise the spacious and beautifully designed villas and rooms, highlighting their cleanliness and inviting atmosphere. The villas are noted for their excellent condition and impressive amenities, providing a perfect setup for relaxation with features like private pools and comfort-oriented furnishings. While some feedback indicates a need for improvements in lighting and additional accessories in the rooms, the overall sentiment remains positive, particularly regarding the extraordinary comfort of the beds, the well-equipped living spaces, and the spectacular views, including some over the sea. Guests also commend the excellent service provided by the staff, contributing to an overall gratifying experience in a harmonious, well-cared-for environment.
Cleanliness
Naio Hotel y Villas exudes an inviting aura, consistently impressing guests with its pristine environment. The villas, especially those with private pools, are noted for being spacious, comfortable, and exceptionally clean, embodying a promise of luxury and relaxation. Across the board, rooms are marked by their cleanliness, described as nice and hygienic, making them perfect for unwinding. The facilities at Naio Hotel y Villas are equally impressive, newly opened, boasting modern and high-quality features that contribute to an overall organized and pleasant atmosphere.
The hotel grounds, including the shared spaces like the restaurants and poolside areas, are not only clean but also offer a stunning backdrop for an enjoyable stay. Guests particularly appreciate the tranquil and clean ambiance, with the environment contributing to a sense of comfort and serenity. This attention to detail in cleanliness extends to the entire accommodation, enhancing the overall guest experience.
Despite minor issues reported, such as occasionally unpleasant odors in some bathroom areas and a temporary water system glitch, Naio Hotel y Villas remains a highly recommended choice for those seeking new and well-maintained facilities. Its picturesque views, great music, and exceptional cleanliness bolster its reputation as a top destination for relaxation and enjoyment.
Staff
Naio Hotel y Villas impresses with its standout feature: the consistently praised staff who elevate the guest experience. Guests frequently celebrate the warm, friendly, and attentive demeanor of the hotel personnel. Whether at the reception or throughout various hotel areas, the staff maintain a welcoming atmosphere and are eager to assist with whatever guests require. Their kindness and accommodating nature are often highlighted, providing a memorable touch to visitors' stays.
Despite some minor concerns about organization and task distribution, the majority of reviews applaud the staff for their excellent service. Guests appreciate the attentive service from arrival and across different hotel amenities, showcasing a commitment to guest satisfaction. Management presence ensures operations run smoothly, complementing the well-trained team's efforts.
While certain aspects of the service could improve, the overall friendliness and helpfulness of the staff remain key strengths of Naio Hotel y Villas, significantly enhancing the charm and allure of the beautiful facilities.
Pool
The pools at Naio Hotel y Villas are frequently praised for their stunning beauty and wide array of options, making them a standout feature of this luxury destination. Guests are enchanted by the variety of impressive pools, from the tranquil jungle pool to the exclusive private villa pool, each offering its own allure. The beach-front pool, in particular, steals the show with its breathtaking views, often regarded as one of the most beautiful around. The hotel's communal pools and gardens are noted for their serene atmosphere and aesthetic appeal, providing plenty of spaces to relax and enjoy the surroundings. With three large pools available, guests can choose to swim or simply unwind amidst the spectacular facilities that complement the lush vegetation of the hotel grounds. Overall, the pools contribute significantly to the luxurious and relaxing ambiance of Naio Hotel y Villas.
Beach
Nestled between the jungle and the sea, Naio Hotel y Villas offers a beach experience that balances comfort with nature. The private beach, easily accessible from the rooms, provides guests with a sense of tranquility and privacy. This captivating setting comes complete with stunning views and the soothing sound of waves in the morning, creating an ideal environment for relaxation.
The beach itself is large and generally clean, featuring an array of lounge chairs perfect for soaking up the sun. For those seeking shade, the surrounding vegetation offers plenty of protection. Guests can enjoy a spectacular beach area that remains pristine despite occasional strong sea conditions and red flag warnings.
While the beach offers a serene escape, some visitors note that enhancements like regular maintenance and a kiosk for drinks and cocktails could elevate the overall experience. Nevertheless, the combination of direct beach access and the unique jungle setting ensures that the beach at Naio Hotel y Villas continues to be a pleasant and memorable part of any stay.
5 Star
Naio Hotel y Villas presents an intriguing blend of attributes that suggest both promise and areas for improvement. The hotel's appearance strongly aligns with the allure expected from a five-star establishment, showcasing beautiful architecture and offering several pools and restaurants that create diverse environments for relaxation and enjoyment. Guests often praise the breakfast, describing it as a varied and delightful experience that complements the overall ambiance.
The facility is generally considered very nice, with commendations for the excellent service, food, security, and well-maintained common areas. These aspects contribute to the hotel feeling secure and accommodating, embodying certain qualities associated with luxury hospitality.
However, some guests express that the hotel does not entirely meet the expectations of a five-star rating. The service, while good, is sometimes perceived as slow, with indifferent reception and restaurant staff, leaving room for greater attentiveness and charm. Access to the hotel could also be improved, given the unlit road or bumpy beach path guests must traverse to reach it.
In summary, Naio Hotel y Villas holds significant potential yet requires further refinement to fully realize a true five-star experience. The overall guest feedback suggests that while there are shining moments, there’s more progress to be made to justify the cost of a stay at this promising destination.
Luxury
Nestled in a stunning setting, 'Naio Hotel y Villas' offers a harmonious blend of luxury and nature for those seeking a serene escape. Guests find the resort nothing short of divine, with every detail meticulously crafted to enhance comfort and enjoyment. The expansive and beautifully maintained greenery, alongside several large pool areas, highlights the property's commitment to luxury living. The hotel seamlessly embodies the essence of a true 5-star experience, providing well-equipped villas and facilities that exude style and quality.
The luxurious décor and overall atmosphere of the resort contribute to a complete relaxation experience, making it an ideal destination for unwinding. Delicious dining options across multiple restaurants create varied environments for guests to savor. The exceptional friendliness and willingness of the hotel staff further enhance the stay, leaving guests eager to return. With its spectacular site and extraordinary advantages, 'Naio Hotel y Villas' truly stands out as a high-quality accommodation, perfectly positioned within natural surroundings.
Yes, Naio Hotel y Villas has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Naio Hotel y Villas.
Yes, Naio Hotel y Villas welcomes dogs.
Yes, parking facilities are available at Naio Hotel y Villas.