Prima Luna Palomino
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Summary of reviewsPrima Luna Palomino offers an exceptional stay characterized by its prime location, high-quality service and varied amenities. Nestled on the main strip of Palomino and a short walk from the beach, it combines convenience with tranquility, making it ideal for those who wish to enjoy both the vibrant atmosphere and relaxation.
The hotel's facilities are highly praised, especially its clean and charming environment. Guests appreciate the attentive and friendly staff and the delightful on-site restaurant that serves great pizza and diverse food options. The pool, described as wonderful and relaxing, adds to the hotel's appeal, providing a serene retreat after a day of exploration.
Breakfast at Prima Luna Palomino generally receives positive feedback for its variety and taste with guests enjoying the multiple options available. While there are minor criticisms regarding variety and occasional delays, the overall impression is that the breakfast is a strong start to the day. Dinner at the hotel's restaurant is another highlight with the food being consistently praised for its flavor and quality, especially the pizzas. The dining experience is enhanced by friendly service, delicious cocktails and a pleasant ambiance.
Rooms are noted for their spaciousness, cleanliness and comfort. Guests value the air conditioning and private terraces, despite occasional issues with lighting and bed comfort. The hotel's commitment to cleanliness extends to all areas with the gardens, shared kitchen and pool being meticulously maintained. The staff's friendliness and dedication to excellent service significantly enhance the guest experience, contributing to a welcoming and home-like atmosphere.
While the WiFi connection has mixed reviews with some guests experiencing weak signals in certain areas, the overall experience is positive due to the multitude of other amenities. The hotel is also praised for being dog-friendly, welcoming pets and even offering activities like a dog walking tour.
In summary, Prima Luna Palomino stands out for its excellent location, comfortable and clean facilities, attentive service and overall welcoming atmosphere, making it a well-rounded and satisfying choice for travelers.
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The hotel's facilities are highly praised, especially its clean and charming environment. Guests appreciate the attentive and friendly staff and the delightful on-site restaurant that serves great pizza and diverse food options. The pool, described as wonderful and relaxing, adds to the hotel's appeal, providing a serene retreat after a day of exploration.
Breakfast at Prima Luna Palomino generally receives positive feedback for its variety and taste with guests enjoying the multiple options available. While there are minor criticisms regarding variety and occasional delays, the overall impression is that the breakfast is a strong start to the day. Dinner at the hotel's restaurant is another highlight with the food being consistently praised for its flavor and quality, especially the pizzas. The dining experience is enhanced by friendly service, delicious cocktails and a pleasant ambiance.
Rooms are noted for their spaciousness, cleanliness and comfort. Guests value the air conditioning and private terraces, despite occasional issues with lighting and bed comfort. The hotel's commitment to cleanliness extends to all areas with the gardens, shared kitchen and pool being meticulously maintained. The staff's friendliness and dedication to excellent service significantly enhance the guest experience, contributing to a welcoming and home-like atmosphere.
While the WiFi connection has mixed reviews with some guests experiencing weak signals in certain areas, the overall experience is positive due to the multitude of other amenities. The hotel is also praised for being dog-friendly, welcoming pets and even offering activities like a dog walking tour.
In summary, Prima Luna Palomino stands out for its excellent location, comfortable and clean facilities, attentive service and overall welcoming atmosphere, making it a well-rounded and satisfying choice for travelers.
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Outdoor Pool
Location of the pool: Outdoor pool
Pool surface size: 45 m2
Pool minimum depth: 0,8 m
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About Prima Luna Palomino
License: 90570
Guest Reviews
Location
The hotel also features commendable facilities, including a charming ambiance and a clean, pleasant environment. Guests have appreciated the attentive and friendly staff, as well as the delightful on-site restaurant known for its great pizza and delicious food options. The presence of a pool adds to the overall relaxing atmosphere, making it a welcoming retreat after a day of exploration.
Overall, Prima Luna Palomino’s excellent location, combined with its comfortable facilities and high-quality service, offers a well-rounded and satisfying stay for visitors.
Breakfast
However, there are some mixed feelings. While many find the breakfast "excellent" and "very good," a few reviews note that it "could be varied more" and occasionally lacks variety. Some guests mentioned issues such as "tiny portions of fruit," and at times, the breakfast can be "delayed." Despite these minor criticisms, the majority of feedback reflects satisfaction with the quality and taste of the breakfast with appreciative mentions of both local Colombian dishes and international menu options.
Overall, while there is room for improvement in terms of variety and occasionally in service speed, the breakfast at Prima Luna Palomino is generally well-received and considered a highlight of the stay by most guests.
Dinner
Despite some concerns about pricing compared to other local options and occasional comments on the occasional dip in flavor, the overall impression is one of satisfaction. Guests commend the affordability and quality of the cuisine with several noting that the food is simply super delicious, often prepared on a charcoal grill. The service is also highly regarded with the staff described as friendly, attentive and excellent.
Adding to the positive dining experience are the delicious cocktails and a wonderful ambiance, especially during nights at the bar restaurant. The combination of good food, excellent service and a convenient location close to the beach makes dining at Prima Luna Palomino a delightful aspect of any stay.
Rooms
Despite the overall comfort, some rooms were noted to be quite dark, lacking sufficient lighting. Structural issues such as leaks and torn mosquito nets were mentioned by a few guests. The beds, while comfortable, were sometimes found to be rickety and a few reviewers remarked on sagging mattresses.
Bathrooms, although clean, occasionally appeared unclean due to their design. While some guests found the rooms a bit cramped for larger groups, the majority praised the ample size and well-ventilated atmosphere. Wooden floors on the second level could be noisy, but this did not significantly detract from the overall positive experience.
The hotel's facilities align well with its ecological theme, maintaining high standards of cleanliness. Most rooms matched the descriptions and photographs provided by the hotel, contributing to a cozy and welcoming atmosphere. Despite occasional cold showers and noisy floors, the general consensus among guests pointed to a comfortable, quiet and enjoyable stay with rooms that were both pleasant and practical.
Beds
Several reviewers highlight issues with the beds being rickety, particularly in the dorms and stress that the mattresses are often too hard or sagging, leading to discomfort. Pillows are also noted to be very soft, sometimes causing neck strain. A few rooms' beds have been identified as needing replacement. Despite these criticisms, the comfort of the rooms, especially those equipped with air conditioning, is a positive point for many guests. However, soundproofing in some downstairs rooms could be improved as guests mention being able to hear everything.
Overall, while the comfort of Prima Luna Palomino's rooms receives praise, there is significant room for improvement regarding the quality and comfort of the beds and pillows.
Cleanliness
Common areas, including the shared kitchen and pool, consistently receive high praise for their cleanliness. Guests appreciate the well-kept kitchen and the super clean, warm pool, which offer a pleasant and hygienic environment. The laundry service is noted for being affordable and efficient, returning clothes ironed.
While there are occasional remarks about less comfortable bathrooms and some noise issues, the majority of reviews focus on the spotless and orderly nature of the accommodations. The hotel staff receive commendations for their friendliness and excellent service, maintaining the property's cleanliness to a high standard.
Overall, Prima Luna Palomino offers a clean, quiet and welcoming environment with beautiful natural spaces, making it a great choice for travelers seeking a well-cared-for and pleasant stay.
Staff
Guests frequently note the spectacular attention received with staff members always ready to assist with a smile. This consistent friendliness and willingness to help create an inviting atmosphere that makes guests feel at home. Additionally, the staff's ability to communicate in multiple languages and organize beautiful excursions contributes to a seamless and enjoyable stay.
The attention to detail and care prevalent among all team members—from reception to restaurant staff—is remarkable. Guests have experienced outstanding service with everyone exhibiting kindness and a positive attitude. Noteworthy is the staff’s continuous effort to maintain good vibes, making the stay not just pleasant but truly memorable for many. The extremely attentive nature of the team ensures that guests' needs are met promptly and efficiently, providing a level of service that stands out in their positive experiences at Prima Luna Palomino.
Wi-Fi
Pool
Beyond hygiene, the pool is often described as "relaxing," "pleasant," and "peaceful," making it an ideal spot for unwinding. The pool’s temperature is appreciated for being warm and "delicious." Its size is mentioned positively with a notable number of guests describing it as "great" or "splendid," though a few noted it appeared smaller than expected from photos.
The ambiance around the pool also receives frequent commendations. Guests enjoy the good music played in the area and the tropical garden setting adds an extra layer of tranquility and charm. For many, the pool serves as a "lifesaver" and "welcome relief" from the heat, making it perfect for cooling off on hot days. The pool stands out as not just another amenity, but the highlight of the hotel, often deemed the best part of the stay.
Outdoor Pool
Dog Friendly
Travelers can bring their pets without any hassle and experience incredible hospitality, as the staff is not only kind to guests but also exceptionally caring towards animals. The presence of cute dogs adds to the charm, making it a haven for those traveling with pets, especially little dogs. The hotel's inclusive and family-friendly vibe, combined with their love for animals, makes it highly recommended for travelers who wish to share their adventures with their furry companions.
Yes, Prima Luna Palomino has pool(s) that belong to one or more of the following categories: Outdoor Pool. For more information, read the answers to the Pool questionnaire
No, a spa isn't available at Prima Luna Palomino.
Yes, Prima Luna Palomino welcomes dogs.
No, parking facilities aren't available at Prima Luna Palomino.
No, Prima Luna Palomino doesn't have a gym.
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