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Summary of reviewsThe Holiday Inn Panama Canal by IHG, is widely praised for its strategic and picturesque location right in front of the iconic Panama Canal, offering stunning views of the Miraflores Locks. Nestled in the tranquil Clayton area, it provides a blend of nature and convenience with proximity to key attractions like the Soberania National Park and Albrook Mall. This makes it ideal for both business and leisure travelers looking for a peaceful yet accessible stay.
The hotel's breakfast stands out for its variety and quality, featuring fresh fruits, vegetables and a selection of nutritious options. Guests appreciate the scenic views from the breakfast area, enhancing their dining experience. The dinner service, although noted for its delicious offerings and pleasant atmosphere, sees some critiques related to slow service and limited menu variety.
Rooms at the hotel are well-regarded for their spaciousness, comfort and cleanliness with many guests enjoying the excellent views of the canal. While some note that the rooms could use modern updates, the general cleanliness and comfort are frequently highlighted. The pool and gym, while functional and clean, receive mixed reviews due to their small size and limited operating hours.
Guests frequently commend the hotel for its cleanliness and well-maintained facilities. The staff are praised for their friendliness and helpfulness, contributing significantly to a positive guest experience. Despite occasional mentions of inconsistency, most interactions with the staff are described as positive and attentive.
WiFi service at the hotel receives varied feedback; some guests find it reliable and fast, while others experience connectivity issues. Parking is convenient and generally appreciated with no additional fees being a significant advantage.
The hotel's reputation as a family-friendly destination is strong with a comfortable atmosphere and attentive service that enhances family stays. The beds are repeatedly described as very comfortable, contributing to restful nights for guests. The hotel is also regarded as a solid four-star establishment with a good price-quality relationship, making it a favored choice among guests who look for relaxation and convenience.
For business travelers, the hotel's location near key business areas and its functional environment make it a suitable choice for corporate needs. Overall, the Holiday Inn Panama Canal offers a well-rounded, enjoyable stay with notable highlights in its location, breakfast offerings, cleanliness and welcoming staff. Show more
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Dog Friendly Hotel
While specific pet amenities aren't detailed in the provided data, Holiday Inn hotels often offer pet-friendly services. Its location near the Panama Canal provides a unique experience. The general amenities and location add to its appeal for travelers with pets.
Accessible Hotel
This hotel provides accessible standard rooms with roll-in showers, shower grab bars, and toilet grab bars. General accessibility includes accessible parking, assistive listening devices, Braille or raised signage, visual alarms in hallways, and accessible entrances to the pool, fitness center, and meeting spaces. The entire property, including public restrooms and the registration desk, is wheelchair accessible.
4-Star Hotel
Located on Avenida Omar Torrijos Herrera, Holiday Inn Panama Canal offers comfortable accommodations and a range of amenities, including a restaurant, bar, and pool. Its location provides easy access to the Panama Canal and local attractions.
Hotel with Outdoor Pool
This hotel near the Panama Canal offers an outdoor pool for guests to enjoy during their stay.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Parking
Hotel with Gym
Room Types
Standard RoomDepending on availability, these rooms may feature a king-sized bed or 2 double beds. The smoking preferences cannot be guaranteed and will be allocated upon the guest's arrival.
Standard King Room with Pool ViewThese rooms overlook the pool area and offer ironing appliances, safety box and a working desk. The in-room amenities include flat-screen cable TV, a mini bar, coffee maker and a fridge. Providing a hairdryer, the bathroom may either have a bath or a shower.
Standard King RoomThese rooms overlook the Panama Channel and offer ironing appliances, safety box and a working desk. The in-room amenities include flat-screen cable TV, a mini bar, coffee maker and a fridge. Providing a hairdryer, the bathroom may either have a bath or a shower.
Standard Double Room with Two Double Beds and Pool ViewThese rooms overlook the pool area and offer ironing appliances, safety box and a working desk. The in-room amenities include flat-screen cable TV, a mini bar, coffee maker and a fridge. Providing a hairdryer, the bathroom may either have a bath or a shower.
Executive Double Room with Two Double BedsThese rooms overlook the Panama Channel and offer ironing appliances, safety box and a working desk. The in-room amenities include flat-screen cable TV, a mini bar, coffee maker and a fridge. Providing a hairdryer, the bathroom may either have a bath or a shower.
Twin Room with Mobility AccessThese rooms are adapted with hand rails and a shower seat, plus they offer ironing appliances, safety box and a working desk. The in-room amenities include flat-screen cable TV, a mini bar, coffee maker and a fridge. Providing a hairdryer, the bathroom comes with a shower.
King SuiteThese suites overlook the rainforest and offer ironing appliances, safety box and a working desk. The in-room amenities include flat-screen cable TV, a mini bar, coffee maker and a fridge. The suite also features a seating area with a sofa bed. Providing a hairdryer, the bathroom may either have a bath or a shower.
Guests in the King Suite are entitled to access the Business Centre.
Standard King Room with Canal ViewOffering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a coffee machine, a wardrobe and a safe deposit box. The unit offers 1 bed.
Standard Room with Canal ViewProviding free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a coffee machine, a wardrobe and a safe deposit box. The unit offers 2 beds.
Guest Reviews
8.1
Very Good
Location
The Holiday Inn Panama Canal by IHG, is praised for its excellent and strategic location. Situated right in front of the iconic Panama Canal, it offers guests stunning views of the Miraflores Locks and the passing ships. The hotel is nestled in the Clayton area, surrounded by lush forests, providing a peaceful and quiet environment that's also vibrant due to its position on a university campus.
Perfect for both business and leisure travelers, the hotel is conveniently close to the Ciudad del Saber (City of Knowledge), making it an ideal choice for conference attendees or those with work engagements there. It's also a prime spot for tourists, offering easy access to popular attractions like the Soberania National Park, Summit and the historic Casco Viejo. The proximity to the Albrook Mall, bus terminal and train terminal adds to the convenience for those wanting to explore or shop.
Despite being slightly distanced from the bustling city center, the location is described as safe, quiet and tranquil with plenty of nature around. It provides a perfect balance of accessibility and seclusion, making it a great choice for those wishing to stay close to the Panama Canal while enjoying a serene atmosphere. With efficient access to highways and just 30 minutes from PTY airport, it serves as a pleasant start or end to any Panama trip.
Breakfast
Holiday Inn Panama Canal by IHG, has garnered significant praise for its breakfast offerings. Guests consistently highlight the variety and quality of the breakfast buffet, noting the abundance of fresh fruit, vegetables and a wide array of nutritious options. Many reviews commend the meal as being delicious and very satisfying with some guests going as far as to call it excellent and spectacular. The buffet-style setup allows for a hearty and comprehensive meal, catering to diverse tastes.
Visitors appreciate the permanent service in the dining area, ensuring a smooth breakfast experience. Additionally, the breakfast area offers scenic views of the canal, enhancing the overall dining experience. Typical Panamanian breakfast items on Sundays add a cultural touch that many guests find delightful. Despite a few mentions of high prices and some minor quality issues, the general consensus is that the breakfast at Holiday Inn Panama Canal is exceptional, making it a standout feature of the hotel. Overall, the hearty and extensive breakfast options provide great value and contribute positively to guests' stays.
Dinner
The Holiday Inn Panama Canal by IHG, receives high marks for its dinner offerings. Guests repeatedly praised the excellence and deliciousness of the food with a wide variety of options being available. The restaurant area itself is noted to be excellent and the dining room provides a pleasant dining experience. Additional highlights include a great bar with a friendly bartender who truly loves his job, greatly enhancing the overall dining atmosphere.
Despite these positives, some guests mentioned that the service during dinner can be quite slow and that the menu lacks variety. There were also a few remarks about the food being expensive for what was offered and some negative experiences with cold food and long waits. Nonetheless, the dinner buffet and the overall facilities of the hotel remain highly regarded.
For those looking to dine out, there are good restaurants nearby, but the on-site dining at the Holiday Inn Panama Canal generally offers a satisfying experience for most guests.
Rooms
Holiday Inn Panama Canal by IHG, offers a mix of experiences when it comes to its rooms. Guests frequently highlight the spaciousness and comfort, noting that the rooms are generally clean and well-maintained. Beds are described as particularly cozy, contributing to a relaxing stay. Furthermore, the hotel offers excellent room service and provides rooms with fantastic views of the Panama Canal, which many guests appreciate highly.
Despite these positive aspects, some reviews mention that the rooms are somewhat outdated and could benefit from a makeover—comments like "a bit old-fashioned" and "dated" are recurring. Humidity and musty smells in some rooms are a concern for a few guests, along with occasional noise issues from the hallways and adjacent rooms. There also appear to be instances of inconsistent housekeeping services with rooms not cleaned daily for some patrons.
Overall, the hotel delivers comfort and cleanliness in spacious rooms, particularly impressing guests with its stunning canal views and excellent service, though it faces occasional criticisms about its aging interiors and varying room conditions.
Beds
Holiday Inn Panama Canal by IHG, is celebrated for its exceptional sleeping arrangements, making it a standout choice for travelers prioritizing comfort. Guests frequently praise the beds for being extremely comfortable, often highlighting the soft pillows and quality bedding that contribute to a restful night's sleep. The beds are described as "super comfortable," "very comfortable," "awesome," and even "luxurious," with many reviewers noting the pleasure of lying on such beds.
Though the majority of reviews are positive, there are a few mentions of beds being old or uncomfortable, suggesting some inconsistency. Nonetheless, the general consensus leans heavily towards a favorable experience with guests repeatedly expressing satisfaction with the comfort and cleanliness of the beds. Additionally, the king-sized beds are singled out for their size and luxurious feel.
Overall, the comfort of the beds at Holiday Inn Panama Canal seems to be a significant highlight, contributing to many guests' enjoyable and restful stays.
Cleanliness
Holiday Inn Panama Canal by IHG, is highly praised by guests for its exceptional cleanliness. Reviewers consistently mention clean rooms, floors and hallways. The hotel's overall cleanliness is described as excellent with daily cleaning services ensuring that everything remains well-organized and spotless. The facilities, including the pool, are also maintained to a high standard, contributing to a clean and comfortable guest experience.
Several guests highlighted specific positive aspects such as clean sheets, comfortable beds and pleasant-smelling rooms. The view of the Panama Canal from some rooms adds to the appealing ambiance of this well-maintained property.
However, some reviews noted occasional issues such as musty smells, particularly on higher floors and occasional lapses in room cleaning services. Despite these points, the general consensus remains that the hotel does an excellent job in maintaining cleanliness, making it a safe and comfortable stay for travelers.
Staff
The reviews for the staff at the Holiday Inn Panama Canal by IHG, highlight overwhelmingly positive experiences. Guests frequently praised the friendliness and attentiveness of the staff, noting their helpful and polite demeanor. Excellent service from the receptionists at the front desk and prompt assistance were commonly mentioned, contributing to a welcoming atmosphere. Particular staff members, such as Heylee and a boy named Rey in the restaurant, were singled out for making guests feel especially comfortable.
While the majority of feedback emphasized the staff's excellent customer service, a few reviews indicated inconsistency with mentions of unprofessionalism, rudeness and a lack of sincerity. However, these negative experiences were less common compared to the numerous commendations for the staff’s kindness, warmth and efficiency. Overall, the hotel staff's dedication to exceptional service stood out prominently, enhancing the overall guest experience at the Holiday Inn Panama Canal.
Wi-Fi
WiFi at the Holiday Inn Panama Canal by IHG, receives mixed feedback. Many guests noted a positive experience with good, sturdy and fast internet service. However, some experienced issues such as limited accessibility, instability and instances where WiFi wasn't available in the rooms. Overall, while there are clear commendations for the hotel's WiFi, there are also areas where improvement is needed.
Gym
The gym at Holiday Inn Panama Canal by IHG, elicits mixed feelings from guests. On the positive side, it is noted as adequately serving its purpose and being available alongside the pool for those who wish to maintain their fitness routine during their stay. However, several reviews pointed out that the gym is small with space comfortably accommodating only 2-3 people at a time. Guests also remarked that the equipment is dated and basic, suggesting that it might benefit from modernization and expansion. Despite these points, the gym remains a functional amenity within the hotel for guests who prefer on-site exercise options.
Pool
The pool at the Holiday Inn Panama Canal by IHG, garners mixed reviews from guests with a fair share of positive comments. A significant number of guests appreciate the pool area for being clean, tidy and charming, often describing it as a delightful spot to cool off and relax. Some guests mention enjoying the view of the pool and finding the space to be beautifully maintained.
However, many visitors point out that the pool is quite small, which can be a drawback, especially considering the number of hotel guests. Additionally, the limited operating hours, closing as early as 7:00 or 7:30 pm, have been a source of disappointment for many. A few reviews also indicate issues with cleanliness, describing occasions when the pool was dirty or had an unpleasant smell.
The pool area itself is described as bare bones and some guests wish for more lively activities and improvements to the space. Despite these criticisms, the pool area maintains a generally pleasant atmosphere, although there is a consensus that there is room for enhancement, such as extended hours and better cleanliness maintenance.
Parking
The Holiday Inn Panama Canal by IHG, has received positive feedback regarding its parking facilities. Guests reported that parking was fine and easy, noting specific areas and lots available. There is no fee required for parking, which is a significant advantage. However, some mentioned that parking could be expensive and that the lot occasionally filled up. Despite these minor setbacks, the general convenience of having good parking options on-site was appreciated, particularly because the surrounding area lacks nearby commerce, making a car quite useful.
Family
Holiday Inn Panama Canal by IHG, emerges as a solid choice for families seeking a comfortable and enjoyable stay. The hotel boasts an incredibly family-friendly atmosphere, making it an ideal option for those traveling with children. Many guests emphasized the ease and joy of spending quality time together, be it by the pool or in the relaxing, quiet ambiance of the hotel.
Parents can breathe a sigh of relief with the attentive service staff, who go above and beyond to assist with childcare, mimicking the comforts of home. The on-site restaurant also receives praise with kids and adults alike appreciating the meals provided.
Despite some guests noting areas needing renovation, the overall consensus suggests that it is a nice place to stay for a family vacation or a few relaxing days with loved ones. The availability of rooms designed for family use further supports its position as a family-friendly haven. For those planning to unwind and create memorable moments with their children, Holiday Inn Panama Canal appears to be a commendable option.
4 Star
The Holiday Inn Panama Canal by IHG, is consistently praised as a great four-star hotel that meets expectations. Guests highlight its comfortable accommodations, notably the big TV and effective air conditioning, which contribute to a restful stay. Many consider it an exceptional hotel for relaxation, frequently choosing it as their favorite among Holiday Inns. The establishment is noted for its good price-quality relationship, although some feel the price could be more competitive. While breakfast receives a minor observation, the overall sentiment remains positive, reflecting a good standard consistent with Holiday Inns in other regions like Germany. Visitors express enthusiasm for returning to this beautiful Panama location.
Business
The Holiday Inn Panama Canal by IHG, caters well to business travelers, offering a functional environment ideal for corporate needs. Its central location near offices makes it particularly convenient for business purposes. Guests have highlighted the hotel's suitability for holding meetings and conducting work, noting its good Wi-Fi service and impressive conference facilities. The hotel is described as perfect for short stays when traveling for work and suitable for business trips. Additionally, the unique view from the hotel adds a pleasant touch to the overall experience. However, a downside mentioned is a serious smell of dampness in some rooms and the absence of a dedicated coworking area. Despite these minor setbacks, the hotel remains highly regarded for business-related stays.
Outdoor Pool
The outdoor pool at the Holiday Inn Panama Canal by IHG, has garnered mixed reviews from guests. While some guests describe the pool as great, good and well-maintained, it is also noted by several that the pool is quite small and could be larger. Despite its size, many guests have had enjoyable experiences using this amenity. However, there are areas for improvement, such as ensuring the pool's bathrooms are kept clean. Overall, while the pool provides a pleasant experience, potential guests should be aware of its limited size and some maintenance issues.
Yes, Holiday Inn Panama Canal by IHG has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Holiday Inn Panama Canal by IHG.
Yes, Holiday Inn Panama Canal by IHG welcomes dogs.
Yes, parking facilities are available at Holiday Inn Panama Canal by IHG.